About Justworks
Justworks, the fastest growing HR technology company, offers a seamless, simple, streamlined product built from the ground up that makes it easier to start, run, and grow a business. Justworks’ all-in-one platform enables employers to automate payroll, provides access to big-company benefits and HR tools, and comes with 24/7 support from dedicated experts.
As a Professional Employer Organization (PEO), Justworks helps smaller businesses leverage the cost savings and efficiencies associated with being part of an enterprise. Justworks provides companies with access to benefits at affordable rates for their teams and support for employment-related compliance needs. The platform also streamlines back office functions like payroll and HR in one place so you can spend the time growing their business.
Justworks also offers dedicated customer service with experts available 24 hours a day, 7 days a week via multiple channels including phone, SMS, email, chat, or Slack. You also get access to HR consultants who can provide tailored guidance and best practices around building policies and managing your people.
Pricing starting from:
US$59.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Justworks
Key benefits of Justworks
• Justworks’ PEO model allows them to provide small businesses with access to health insurance and other corporate-level benefits at more affordable rates.
• Justworks helps small businesses administer employment-related responsibilities like payroll tax filings and compliance training.
• Justworks simplifies the payroll process with automated direct deposits, flexible pay frequencies, W-2 generation, and payroll tax filing.
• Justworks makes team management easier with HRIS tools for onboarding, PTO tracking, reporting, and compliance all in one place.
• Justworks offers full-service support for employers and their employees 24 hours a day, 7 days a week. Customers can reach the support teams through multiple channels including phone, SMS, email, chat, or Slack.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
United States
Supported Languages
English
Pricing starting from:
US$59.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Justworks
Images
Features
Total features of Justworks: 59
Alternatives
TriNet
BambooHR
ADP Workforce Now
Paychex Flex
Reviews
Already have Justworks?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Public Relations & Communications
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Switched from Trinet, and never looking back
Reviewed on 10/10/2018
Overall, it's benefitted employee engagement, increased efficiency and decreased costs. Basically,...
Overall, it's benefitted employee engagement, increased efficiency and decreased costs. Basically, Justworks does what every HR software vendor claims to do, but very very few ever achieve.
Pros
The software UI/UX is lightyears ahead of stodgy, archaic software like Trinet. It's also modern and sleek, which makes my employees just feel good and more confident in using the system. It's so much easier to navigate and offers valuable, yet simple, features that amazingly - clunky systems like Trinet can't manage to code into their dashboards. For example, Justworks lets us direct deposit pay to contractors via the software (with Trinet we had to use a separate processing system like PayPal to pay contractors). It also includes a cool company calendar that employees can login to view upcoming holidays, paydays, etc. Finally, it makes requesting PTO seamless and actually fun for the end user. On top of it all - Justworks offers us cheaper insurance plans (which benefit's my team's pocket books) and is a fraction of the overall monthly fee.
Cons
It's really hard for me to find a con. The only one I can say is that they don't offer white-glove, concierge services to answer more "complex" HR questions. I've heard Justworks might be adding a professional services team to resolve this.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Justworks Review
Reviewed on 29/07/2020
Pros
It is very easy to use. I'd say it is perfect for our company with a size of 30 employees because we don't need all the big features that other PEO's offer.
Cons
I don't have any complaints about the software!
Alternatives Considered
TriNetReasons for Choosing Justworks
Cost of ADP TotalSource was a lot and we didn't need all the features they have to offer.Switched From
ADP TotalSourceReasons for Switching to Justworks
We chose Justworks over TriNet due to the cost and features in Justworks. TriNet has a lot of features that we wouldn't use and the cost was far greater than Justworks.- Industry: Computer Software
- Company size: 51–200 Employees
- Used Monthly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Tax Mishap
Reviewed on 04/02/2020
Initially I had a great experience, until I ran into this tax and address issue. Since then its...
Initially I had a great experience, until I ran into this tax and address issue. Since then its been below average and I'm not sure I would choose to use the software again if given the option.
Pros
Seemed easy to use and easy to change your information for tax and payroll purposes.
Cons
1) Customer Support-after informing the Justworks team that I attempted to change my address to a new state, they denied that I did and said that there was no proof that I attempted to do so. Because of this, they continued to take out the wrong state income tax for nearly 5 months and I wound up owing a great deal of money because of the mistake. I offered to have them meet me in the middle with a credit to alleviate the situation and they refused. Overall, horrible experience and a true lack of understanding and compassion for a customer.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
It Just Works for our employees
Reviewed on 22/01/2021
We love it. It is inexpensive and provides amazing value to our company as an HR database and for...
We love it. It is inexpensive and provides amazing value to our company as an HR database and for running payroll.
Pros
I really do enjoy how easy it is to navigate everywhere! Honestly, the customer support is out of this world too! Anytime I have a question, I can hop on their Slack channel and get help. Also, the platform is super easy for us to onboard new employees and keep everything up to date for payroll.
Cons
There isn't much to dislike about JustWorks in my experience. I could see the lack of in-depth docs being an issue, but when getting answers to questions is as easy as a Slack message it's hard to be upset.
Alternatives Considered
RUN Powered by ADPReasons for Choosing Justworks
Justworks offered better benefits for our small company.Switched From
GustoReasons for Switching to Justworks
ADP was too expensive and didn't offer everything we wanted.- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A Must for growing Start Ups
Reviewed on 29/07/2020
The platform is an amazing plug in play architecture that allows us to focus on building a business...
The platform is an amazing plug in play architecture that allows us to focus on building a business and not spending time on cumbersome administrative processes.
Pros
Ease of use , functionality and the added value of payment services
Cons
Would really like document repository capacity or employee files
Alternatives Considered
TriNetReasons for Choosing Justworks
Tracking. Reporting and needed a PEO partnerSwitched From
QuickBooks Desktop EnterpriseReasons for Switching to Justworks
Ease of use, pricing, payment servicesJustworks FAQs
Below are some frequently asked questions for Justworks.Q. What type of pricing plans does Justworks offer?
Justworks offers the following pricing plans:
- Starting from: US$59.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Basic Plan: For 1-24 employees: $49/month per employee For 25-99 employees: $44/month per employee For 100-174 employees: $39/month per employee For 175+ employees: Contact us Plus Plan (Basic + Access to Medical, Dental, and Vision): For 1-24 employees: $99/month per employee For 25-99 employees: $89/month per employee For 100-174 employees: $79/month per employee For 175+ employees: Contact us
Q. Who are the typical users of Justworks?
Justworks has the following typical customers:
Self Employed, 2–10, 11–50, 51–200
Q. What languages does Justworks support?
Justworks supports the following languages:
English
Q. Does Justworks support mobile devices?
Justworks supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Justworks integrate with?
Justworks integrates with the following applications:
QuickBooks Online Advanced, Quickbooks Online, Xero
Q. What level of support does Justworks offer?
Justworks offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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