OpenSimSim

OpenSimSim

Employee scheduling for restaurants, hospitality & retail

4.5/5 (547 reviews)

OpenSimSim Overview

What is OpenSimSim?

OpenSimSim is a free employee scheduling solution for managers and employees within the restaurant, hospitality and retail industries. The platform was designed for businesses that have hourly workers with scheduling/rostering needs, and helps promote open and timely communication between workers and managers. OpenSimSim enables users to create a weekly schedule in minutes using schedule templates. Staff availability and hours worked are displayed in one place, helping managers to avoid scheduling conflicts, or accidental overtime. The budget view allows users to keep labour costs in line with the organization's budget. Employees receive published schedules directly to their mobile devices in real time. Users can manage schedules while on the go using the native OpenSimSim mobile apps for iOS and Android devices. Managers can effectively communicate with staff in real time through the message board and chat functionality. They may also delegate schedule maintenance to staff by enabling shift giveaways and swaps through the platform. Notifications inform users of when an action should be taken or a schedule needs to be modified by exception. Employees are able to see which co-workers are scheduled to work, as well as use the message board and chat feature to communicate with each other. Staff is able to send shift swap invitations, update their own availability, and submit time-off requests to managers. The opportunities feature enables users to pick up extra shifts by applying for available openings. OpenSimSim also comes with with advanced features for managing multi-location businesses and franchises.

OpenSimSim Overview

Pricing

Starting from
US$2.00/month

Pricing options

Free Trial
Free
Subscription
Value for money

Employee Scheduling & Team Messaging: Free
Premium - Time Clock & Attendance Reporting: $2USD per month, per user.


OpenSimSim Features

Devices
Business size
S M L
Markets
Australia, Canada, United Kingdom, United States
Supported Languages
English

Screenshots

OpenSimSim screenshot: Budget view helps keep labour costs in line with the budget
OpenSimSim screenshot: Budget view helps keep labour costs in line with the budget OpenSimSim screenshot: Manage schedules from any mobile iOS or Android device OpenSimSim screenshot: View locations with GPS mapping OpenSimSim screenshot: Pick-up extra shifts by applying for shift opportunities OpenSimSim screenshot: Users can see who else is scheduled to work OpenSimSim screenshot: Send co-workers shift swap invitations

OpenSimSim Reviews

OpenSimSim Reviews

Overall rating
4.5
/
5 547 reviews
Excellent
311

Very good
192

Average
36

Poor
5

Terrible
3

Value for Money
4.7
Features
4.2
Ease of Use
4.4
Customer Support
4.5
92% recommended this app
Sara W.

My OpenSimSim review

I am so happy with OpenSimSim. We use it very exclusively for scheduling and have reduced greatly the amount of confusion about scheduled shifts experienced by our staff. It is a great way to get a message out to the full staff, and has increased are accountability for publishing schedules.


Carlos T.

Work hours programming platform for companies

We are sure that Opensinsin, is on a good path to be a platform that provides a service that amalgams with a vital recuse and is the time to help with the needs of people how to manage their time at work and how to dispose Exchange schedules with coworkers and other virtues that allows the Opensisin platform in our case we within the company are grateful to meet their services and thus be able to organize in an optimal way the most valuable resource that for us the time of our employees and thus have more happy and motivated employees and managers when giving them the ideal tool to have their working hours. it resulted in positive changes for the productive development of the company


Rebecca S.

OpenSimSim working great for our daycare, with some exceptions.

The TAs love it, because it's all on their phone, and they don't have to keep track of a paper schedule. The only problem is if someone drops a shift at the last minute (due to illness or whatever), and I don't get a chance to approve the person accepting the shift. We haven't chosen automatic approval, because we want to maintain control of who is working in which classroom.

We also haven't been able to automate the process as much as I would like because we want the schedule to be as consistent as possible for the children in our care. We have to list the shifts as one hour each because of the TAs' crazy class schedules, but we want TAs to work the most hours in one block that they can so that the children don't have all new teachers every hour.

Overall, we have been very happy. The customer service is amazing. Any time I have had to contact them with a question or a suggestion, I get an almost immediate response.


Sarah R.

Review

Definitely spend less time scheduling than ever before, which is awesome!


Scott M.

Rosters the way they Should be

The managers enjoy using it and wouldn't go back to how we where doing it.
The team have shown an increase in picking up extra shifts and sticking to what agreed changes they had arranged with managers.
Our roster is now more steady and hours worked more accurate to our ideal workflow.


Sara W.
Industry: Nonprofit Organization Management
Company size: 13-50 Employees

My OpenSimSim review

Used Daily for 2+ years
Reviewed on 21/10/2019
Review Source: Capterra

I am so happy with OpenSimSim. We use it very exclusively for scheduling and have reduced greatly the amount of confusion about scheduled shifts experienced by our staff. It is a great way to get a message out to the full staff, and has increased are accountability for publishing schedules.

Pros

I really like how we can make frequent updates/changes to the staff. We are a job training program with shifts going to Managers, temporary interns, and volunteers. I like how convenient it is for users to interface with it. It’s very accessible.

Cons

I can’t really think of anything. I know sometimes the interface for messages for managers can get cluttered because they are inundated with staff individual and group messages. It might be nice if there was an easy way to sort or archive certain threads or easily click on a user and see all the messages associated with that person.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Carlos T.
Industry: Import & Export
Company size: 51-200 Employees

Work hours programming platform for companies

Used Daily for 6-12 months
Reviewed on 22/09/2019
Review Source: Capterra

We are sure that Opensinsin, is on a good path to be a platform that provides a service that amalgams with a vital recuse and is the time to help with the needs of people how to manage their time at work and how to dispose Exchange schedules with coworkers and other virtues that allows the Opensisin platform in our case we within the company are grateful to meet their services and thus be able to organize in an optimal way the most valuable resource that for us the time of our employees and thus have more happy and motivated employees and managers when giving them the ideal tool to have their working hours. it resulted in positive changes for the productive development of the company

Pros

In our successful experience with OpenSimSim, I manage to solve an internal problem in the company and to make an hourly schedule of our employees making its use easy, ease of configuration, the configurations are quite clear. The most practical is that they receive the schedules, they are published on their mobile devices in real time, helping to maintain a reciprocal communication, another very appropriate faculty, because it is free for managers and employees, which gives an additional bonus to this platform, that help
to companies that have workers for a certain time. OpenSimSim gives its users the power to create a program through proven programming templates where they see staff availability and the hours worked are displayed and are more accurate for our workflow, which seeks to achieve and optimize a Correct performance of our employees, which helps managers avoid inconvenience or confusion in relation to the extra overtime so far you have the virtue of visualizing the budget allocated and thus monitor labor costs in real time to keep track of the budget of The company, another useful and pragmatic virtue, is being able to have contact via chat being able to write messages with employees and management, in addition to being able to install a mobile application from smartphones wherever it is, this innovative application allows employees of our company who make purchases and sales of raw materials or product s finished, maintaining a schedule that can be modified by us

Cons

to our experience with OpenSimSim, and the little that could be highlighted as negative or enhance improvements in the characteristics and capabilities of precarious synchronization, which as a constructive criticism can be enriched between the application of the computer and the Smartphone, for the better performance, contact lists must be optimized for use and all personnel, phone numbers and emails can be accessed to be able to exchange shifts with anyone on the contact list, even if they have a different schedule. Currently, the function of exchange and allocation of these hours since what we have seen is that it is available to those who have a clear availability of hours on the platform. Shift change is very important in all lines and departments, since what is sought is that employees are without worries about how to organize their time for better performance since one of the most valuable resources is time for both growth of the company like that of employees and their free time and how to manage it, in terms of organization when printing schedules, everything should be organized from the platform and thus avoid having to go to Excel and place the calendar information of work are better digestible to the understanding of the employees, also organizing by start date and an end date can illustrate how Anasa does it on her platform just to mention as an example and adapt it to the OpenSimSim platform, also look for ways to automate as well as edit the master lists and a

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Rebecca S.
Industry: Education Management
Company size: 13-50 Employees

OpenSimSim working great for our daycare, with some exceptions.

Used Daily for 6-12 months
Reviewed on 14/08/2018
Review Source: Capterra

The TAs love it, because it's all on their phone, and they don't have to keep track of a paper schedule. The only problem is if someone drops a shift at the last minute (due to illness or whatever), and I don't get a chance to approve the person accepting the shift. We haven't chosen automatic approval, because we want to maintain control of who is working in which classroom.

We also haven't been able to automate the process as much as I would like because we want the schedule to be as consistent as possible for the children in our care. We have to list the shifts as one hour each because of the TAs' crazy class schedules, but we want TAs to work the most hours in one block that they can so that the children don't have all new teachers every hour.

Overall, we have been very happy. The customer service is amazing. Any time I have had to contact them with a question or a suggestion, I get an almost immediate response.

Pros

It's free! We had been using only paper scheduling, and had a lot of no-shows, especially when a TA was supposed to sub for someone else. TAs are now more in control (and aware of) the process of finding a sub.

Cons

Printing the schedules doesn't work for us. When we print our paper schedule, we have the days of the week across the top, and the time of day down the side, and then the name of the person in each room on the chart. This is the only way our director can read it, and OpenSimSim isn't able to sort the information in this way. So we still make a paper schedule in Excell and print that, and then enter all the info in the app.

Also, it would be excellent if people could enter their availability with a start date and end date. We only hire college students, and their schedules change each semester. It is really hard to enter the new semester's schedule, because they have to leave the old semester's availability in for subbing.

The only other complaint has more to do with college kids than the program itself. A lot of our TAs think that they can drop a shift and then ignore it. Then when no one shows up, they're surprised that we're upset. So it still takes a certain amount of checking up on them on my part.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Sarah R.
Industry: Food & Beverages
Company size: 2-10 Employees

Review

Used Daily for 1+ year
Reviewed on 16/08/2019
Review Source: Capterra

Definitely spend less time scheduling than ever before, which is awesome!

Pros

Ease of use, ease of setup, setup is organized and clear, love that it notifies my staff when I publish a schedule and is integrated with phone platforms/has an app.

Cons

I really really dislike that I have to manually edit “availability” for each new staff member, in order to force them to submit timeoff requests. I also don’t like that you can’t have an algorithm for time off requests- for example I require two weeks notice for time off requests, and I wish the app would allow me to enforce that, but it doesn’t...so instead I have employees submitting time off requests 5 days before which then makes me look like the mean guy when I have to decline a request. I wish open simsim would just allow me to have a setting that removes the ability to request time off if it’s less than 14 days from the requested time off date.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Scott M.
Industry: Supermarkets
Company size: 51-200 Employees

Rosters the way they Should be

Used Daily for 6-12 months
Reviewed on 31/05/2019
Review Source: Capterra

The managers enjoy using it and wouldn't go back to how we where doing it.
The team have shown an increase in picking up extra shifts and sticking to what agreed changes they had arranged with managers.
Our roster is now more steady and hours worked more accurate to our ideal workflow.

Pros

Its simple and easy to use. It gives you all the information that is required to make informed decisions when planning your teams hours, it gives clarity and removes confusions when dealing with shift swaps and holidays, Both employer and employee are on the same page via a cloud format that automatically updates every one when changes are made. Can roster multiple departments so when in a big retail business you can plan for team members to be working in a different department too. The messaging function is the easiest way to connect with 100+ people in just a few clicks, this helps drive engagement through communication.

Cons

A few upgrades that would improve this further is:
A function to save and print time off requests and approvals so that we could go paperless and keep complient with the IRD -this would also give option for the employee to complete a virtual signature on screen

Also editing a master roster would be great - currently not an option to edit a roster without having it uploaded into an actual week - master rosters are forever changing so would be great to keep these updated simply as things change.

I always found the name OPENSIMSIM "out there" and odd however UBER would have also sounded strange until it was a house hold name, SIMSIM could be as big soon enough!!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8.7/10
Based on 547 user ratings
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OpenSimSim Pricing

OpenSimSim Pricing

Starting from
US$2.00/month
Free Trial
Free
Subscription
Value for money

Employee Scheduling & Team Messaging: Free
Premium - Time Clock & Attendance Reporting: $2USD per month, per user.

Employee Scheduling & Team Messaging: Free
Premium - Time Clock & Attendance Reporting: $2USD per month, per user.

Value for Money
4.7/5
Based on 547 user ratings
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OpenSimSim Features

OpenSimSim Features

API
Activity Dashboard
Activity Tracking
Applicant Tracking
Automatic Notifications
Customizable Branding
Customizable Reporting
Data Import/Export
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Self Service
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
4.2/5
Based on 547 user ratings
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Categories

Videos and Tutorials

Videos and Tutorials

Additional information for OpenSimSim

Additional information for OpenSimSim

Key features of OpenSimSim

  • Automated shift scheduling
  • Chat functionality
  • Employee availability
  • Employee database
  • Hours worked
  • Message board
  • Mobile integration
  • Multi-location
  • Notifications
  • Real-time communication
  • Schedule maintenance
  • Shift opportunities
  • Shift swaps and shift giveaways
  • Swap invitations
  • Template scheduling
  • Time-off requests
  • Vacation & leave management
  • Weekly budgets and labour costs

Benefits

  • OpenSimSim provides intuitive, native mobile apps for Android and iOS devices that allow users to manage schedules from anywhere.

  • Advanced scheduling/rostering capabilities enable weekly schedules to be created in minutes and help avoid scheduling conflicts and accidental overtime.

  • In-app chat enables real-time worker-to-worker and manager-to-worker conversations that help keep everyone in the loop.

  • Co-workers are able to send shift swap invitations, as well as apply for shift opportunities to pick-up extra shifts.

  • OpenSimSim helps prevent accidental overtime and scheduling conflicts by displaying staff availability and hours worked in the same place.

  • OpenSimSim FAQs

    OpenSimSim FAQs

    Below are some frequently asked questions for OpenSimSim.

    Q. What type of pricing plans does OpenSimSim offer?

    OpenSimSim offers the following pricing plans:

    Starting from: US$2.00/month

    Pricing model: Free, Subscription

    Free Trial: Available

    Employee Scheduling & Team Messaging: Free Premium - Time Clock & Attendance Reporting: $2USD per month, per user.

    Q. What are the main features of OpenSimSim?

    OpenSimSim offers the following features:

    • Automated shift scheduling
    • Chat functionality
    • Employee availability
    • Employee database
    • Hours worked
    • Message board
    • Mobile integration
    • Multi-location
    • Notifications
    • Real-time communication
    • Schedule maintenance
    • Shift opportunities
    • Shift swaps and shift giveaways
    • Swap invitations
    • Template scheduling
    • Time-off requests
    • Vacation & leave management
    • Weekly budgets and labour costs

    Q. Who are the typical users of OpenSimSim?

    OpenSimSim has the following typical customers:

    Mid Size Business, Small Business

    Q. What languages does OpenSimSim support?

    OpenSimSim supports the following languages:

    English

    Q. What type of pricing plans does OpenSimSim offer?

    OpenSimSim has the following pricing plans:

    Free, Subscription

    Q. Does OpenSimSim support mobile devices?

    OpenSimSim supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does OpenSimSim integrate with?

    We do not have any information about what integrations OpenSimSim has

    Q. What level of support does OpenSimSim offer?

    OpenSimSim offers the following support options:

    FAQs, Forum, Knowledge Base, Online Support, Video Tutorials