Employment Hero

Connecting employers and employees in the new world of work

4.7 /5 (129 reviews) Write a Review!

Employment Hero Overview

What is Employment Hero?

Employment Hero’s cloud-based HRIS empowers Australian businesses to manage HR, payroll, performance, learning, recognition and benefits easily within one, integrated platform.

Employment Hero helps business owners and people managers be more efficient, cost-effective and compliant by taking the hassle out of HR and payroll admin. Features like paperless onboarding, contract and policy templates, bulk VEVO checks, electronic certifications, timesheets and leave management and automatic award interpretation save thousands of Australian businesses weeks in lost productivity.

Employment Hero takes care of the basics so you can focus on what’s important — growing your business. We believe that your people are your biggest asset; with all guns blazing, there’s no limit to what your business can achieve. Performance reviews, learning and development, reward and recognition and employee perks and benefits are all built into Employment Hero’s remote ready platform, ensuring your employees are engaged and connected like never before.

No matter the industry or the size of your business, Employment Hero empowers you to get the most from your workforce. From the office or remote, Employment Hero is ready to change your world at work forever.

Employment Hero Overview

Pricing

Starting from
A$6.00

Pricing options

Free Trial
Free
Subscription
Value for money

Employment Hero offers 4 price plans:

Free: $0
Standard: A$6 per employee / month
Premium: A$9 per employee / month
Platinum: $14 per employee /month

Add payroll for an extra A$4 per employee / month or add rostering/time & attendance/modern award interpretation for A$2 per employee / month.

September Offer - No subscription fees until 2021, and save over 45% per employee!*.

Prices are in AUD.


Employment Hero Features

Devices
Business size
S M L
Markets
Australia
Supported Languages
English

Media

Tools for employee onboarding
Real-time insight into organizational status, performance and resource requirements
Keep staff on track with performance reviews
Track and manage timesheets
Upload and edit employment details
Create draft contracts easily
Manage leave requests
Create new teams
Employment Hero video Employment Hero video Employment Hero screenshot: Tools for employee onboarding Employment Hero screenshot: Real-time insight into organizational status, performance and resource requirements Employment Hero screenshot: Keep staff on track with performance reviews Employment Hero screenshot: Track and manage timesheets Employment Hero screenshot: Upload and edit employment details Employment Hero screenshot: Create draft contracts easily Employment Hero screenshot: Manage leave requests Employment Hero screenshot: Create new teams

Employment Hero Reviews

Employment Hero Reviews

Overall rating
4.7
/
5
Excellent
93

Very good
30

Average
4

Poor
1

Terrible
1

Value for Money
4.6
Features
4.4
Ease of Use
4.6
Customer Support
4.5
95% recommended this app
Rania A.

Soltuion to our Cost Centre Reporting!

We've been using Employment Hero for more than two years now. We started with one entity and then decided to move all our entities to it. The HR and Payroll platforms are very easy to navigate. We very much benefited from the Cost Centre Reporting and integrating that with our Bookkeeping software made our reporting very easy. The HR platform is our employees first point of contact to find any data about our organisation, policies and procedure, agreements... etc. On top of that most of our employees are finding it much easier to track their Leave balances and status through the mobile app.
The Online Support is very quick in general and there is always a solution to any query we put through to the team,
Overall, a great deal to our organisation!


Alexandra M.

Employment Hero as a great HR tool

It supports the development of HR as a value add function. As the HR processes are more efficient and easier for employees, they tend to be more involved in the HR initiatives. Also, the information collected is reported graphically, making the analysis and decision making faster and more accurate.


Verified Reviewer

Totally Appalling - DO NOT BUY


Adrian Z.

Employment Hero Review

The onboarding team were amazing! Very easy to get along and use the software.


Milly A.

The no-brainer HR & Payroll option

Employment Hero is a paperless systems which is great for where our business is heading. It has both a HR and Payroll platform that integrate with each and it quite reasonably priced for the size of our business. For a business that is has never had a great HR system, this ticks all the boxes. Still learning the system being only 6 months in, but keep surprising myself with what I find and can do. I love how it is so modern compared to our old system and what's even better it works with the awards so I sure never to miss a beat with compliance again!


Rania A.
Industry: Legal Services
Company size: 11-50 Employees

Soltuion to our Cost Centre Reporting!

Used Daily for 2+ years
Reviewed on 06/11/2020
Review Source: Capterra

We've been using Employment Hero for more than two years now. We started with one entity and then decided to move all our entities to it. The HR and Payroll platforms are very easy to navigate. We very much benefited from the Cost Centre Reporting and integrating that with our Bookkeeping software made our reporting very easy. The HR platform is our employees first point of contact to find any data about our organisation, policies and procedure, agreements... etc. On top of that most of our employees are finding it much easier to track their Leave balances and status through the mobile app.
The Online Support is very quick in general and there is always a solution to any query we put through to the team,
Overall, a great deal to our organisation!

Pros

Most likeable feature we found in the system for our organisation is the easy integration of our Bookkeeping software and the ability to import the payroll journal. That made our cost centre reporting very easy and accurate.

Cons

It would be great if it can be linked to the Outlook Calendar!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Alexandra M.
Industry: Management Consulting
Company size: 51-200 Employees

Employment Hero as a great HR tool

Used Daily for 1-5 months
Reviewed on 26/05/2020
Review Source: Capterra

It supports the development of HR as a value add function. As the HR processes are more efficient and easier for employees, they tend to be more involved in the HR initiatives. Also, the information collected is reported graphically, making the analysis and decision making faster and more accurate.

Pros

The great advantages of Employment Hero are the excellent understanding of the HR/Payroll processes and Australian legislation; the innovation and continuous improvement of the software and the clean/user friendly layout and user experience.

Cons

I think the Performance Review process is not as developed as other features within the software.
It can be more flexible and 360 degree, allowing a more robust tool to develop employees.
I think if improved, it would add a significant value to the organisations. After all feedback is one of the most powerful tools of development.

Response from Employment Hero

Hi Alexandra,

Thank you so much for reviewing Employment Hero. We're sure the detail you've shared will be a huge help to other people managers in search of their own HRIS solutions! We love that your employees find it so easy to use too.

Thank you also for the feedback regarding our Performance Reviews module. We've passed this on to the product team now.

Thank you again,
The Team at Employment Hero

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer

Totally Appalling - DO NOT BUY

Used Daily for 1-5 months
Reviewed on 19/02/2019
Review Source: GetApp

Pros

Absolutely nothing. Literally every helpful feature that was marketed to us was glitchy and made things harder.

Cons

Every feature has issues. The induction set up is useless, rostering and budgeting unusable, payroll system glitchy and not logical. There is no proper instructions on how to use it so there is no way you will be able to figure it out. Half the instructions they do have are wrong or outdated. A large percentage of the features dont work. And then they'll try and charge you hundreds of dollars for a phone call to sort it out even though there was no hope you could get it right without contacting them.

This has cost our company hugely in money and time to trouble shoot the constant issues and glitches, it would have been far easier and cheaper to do it manually. Not to mention that it has made the company look very unprofessional.
Most of the reviews on these sites are rigged as they are from people who work at employment hero. Disgusting.
DO NOT BUY

Response from Employment Hero

? We're sorry to see that Employment Hero wasn't the right fit for your business. If there was something specific that earned us this score, please send us an email at [email protected]

Thank you for your feedback,
The Employment Hero Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Adrian Z.
Industry: Retail
Company size: 51-200 Employees

Employment Hero Review

Used Daily for 6-12 months
Reviewed on 06/11/2020
Review Source: Capterra

The onboarding team were amazing! Very easy to get along and use the software.

Pros

Integration with payroll.
API capability.
Ability to brand the portal to our own branding.
Electronic paperless processes.
One stop shop for HR management.

Cons

Because we use Keypay already, they have not handle the integration with Keypay well. We are currently having to use Keypay for rostering and payroll. It should be all in the one new system Employment Hero.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Milly A.
Industry: Mechanical or Industrial Engineering
Company size: 11-50 Employees

The no-brainer HR & Payroll option

Used Daily for 1-5 months
Reviewed on 17/02/2020
Review Source: Capterra

Employment Hero is a paperless systems which is great for where our business is heading. It has both a HR and Payroll platform that integrate with each and it quite reasonably priced for the size of our business. For a business that is has never had a great HR system, this ticks all the boxes. Still learning the system being only 6 months in, but keep surprising myself with what I find and can do. I love how it is so modern compared to our old system and what's even better it works with the awards so I sure never to miss a beat with compliance again!

Pros

What I love most about employment hero is the flexibility as the payroll admin to change the platforms to suit our business requirements. The feel and look is modern and both HR & Payroll work together. The most handy point though is the fact it can be set up on the award and another plus is also the paperless HR system which is so more time efficient and has a better track record. And we can't forget the app that work seamlessly with the platforms - this has definitely change my HR role for the better.

Cons

Sometimes it can be hard to navigate, but I can put this down to just still in training. I can obviously reach out to support, but this is only through a ticketing system, which sometimes all you want is to pick up the phone and speak to somebody - maybe there is this option, I am not sure yet.
Also the currently there are two apps operating, if this was all on the one app, I wouldn't ever not recommend employment hero - it would be the only HR & Payroll option that's for sure.

Response from Employment Hero

Hi Milly,

Thank you for taking the time to review Employment Hero! We're really excited to see that you've had such an amazing experience with the platform and are reaping all the benefits of streamlined HR and payroll functions.

Thank you also for your feedback regarding support. Because there are so many different ways that the platform can be used by so many different and diverse businesses, support can be delayed during busy periods. We're expanding our support team as we speak and implementing new strategies to improve our response times.

Thank you again for your review,
The Team at Employment Hero

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
9.3/10
Based on 129 user ratings
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Employment Hero Pricing

Employment Hero Pricing

Starting from
A$6.00
Free Trial
Free
Subscription
Value for money

Employment Hero offers 4 price plans:

Free: $0
Standard: A$6 per employee / month
Premium: A$9 per employee / month
Platinum: $14 per employee /month

Add payroll for an extra A$4 per employee / month or add rostering/time & attendance/modern award interpretation for A$2 per employee / month.

September Offer - No subscription fees until 2021, and save over 45% per employee!*.

Prices are in AUD.

Employment Hero offers 4 price plans:

Free: $0
Standard: A$6 per employee / month
Premium: A$9 per employee / month
Platinum: $14 per employee /month

Add payroll for an extra A$4 per employee / month or add rostering/time & attendance/modern award interpretation for A$2 per employee / month.

September Offer - No subscription fees until 2021, and save over 45% per employee!*.

Prices are in AUD.

Value for Money
4.6/5
Based on 129 user ratings
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Employment Hero Features

Employment Hero Features

API
Activity Dashboard
Activity Tracking
Applicant Tracking
Automatic Notifications
Customizable Branding
Customizable Reporting
Data Import/Export
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Self Service
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
4.4/5
Based on 129 user ratings
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Categories

Additional information for Employment Hero

Additional information for Employment Hero

Key features of Employment Hero

  • Accounting integration
  • Accounting management
  • Activity dashboard
  • Ad hoc reporting
  • Applicant tracking
  • Audit trail
  • Benefits management
  • Compensation management
  • Compliance documentation
  • Compliance management
  • Contract drafting
  • Electronic signatures
  • Employee database
  • Employee lifecycle management
  • Employee management
  • Employee portal
  • Employee profile
  • Employee self service
  • Incident management
  • Letters of offer
  • Payroll integration
  • Payroll management
  • Performance appraisal
  • Ratings & reviews
  • Real time analytics
  • Real time data
  • Real time notifications
  • Real time reporting
  • Recruiting management
  • Reporting & statistics
  • Status reporting
  • Status tracking
  • Summary reports
  • Task scheduling
  • Third party integration
  • Timesheet management
  • Timesheets
  • Training management
  • Travel management
  • Vacation / leave tracking
  • Workflow management

Benefits

  • Employment Hero is available as a native mobile application on iOS and Android, allowing users to access staff contacts and timesheets easily and conveniently on the move.

  • Employment Hero includes comprehensive reporting technology, enabling users to gather real time insight into organizational status and performance.

  • Employment Hero supports integration with Xero, MYOB and KeyPay, providing users with the tools to manage HR and accounting processes all in one centralized platform.

  • Users can opt in to the Employment Hero Benefits program, offering exclusive employee incentives and discounts on car finance or mobile plans.

  • Employment Hero utilizes employee self-service, permitting employees to enter and manage their own personal, bank and passport details as well as tax declarations and leave requests.

  • Employment Hero FAQs

    Employment Hero FAQs

    Below are some frequently asked questions for Employment Hero.

    Q. What type of pricing plans does Employment Hero offer?

    Employment Hero offers the following pricing plans:

    Starting from: A$6.00

    Pricing model: Free, Subscription

    Free Trial: Available

    Employment Hero offers 4 price plans: Free: $0 Standard: A$6 per employee / month Premium: A$9 per employee / month Platinum: $14 per employee /month Add payroll for an extra A$4 per employee / month or add rostering/time & attendance/modern award interpretation for A$2 per employee / month. September Offer - No subscription fees until 2021, and save over 45% per employee!*. Prices are in AUD.

    Q. What are the main features of Employment Hero?

    Employment Hero offers the following features:

    • Accounting integration
    • Accounting management
    • Activity dashboard
    • Ad hoc reporting
    • Applicant tracking
    • Audit trail
    • Benefits management
    • Compensation management
    • Compliance documentation
    • Compliance management
    • Contract drafting
    • Electronic signatures
    • Employee database
    • Employee lifecycle management
    • Employee management
    • Employee portal
    • Employee profile
    • Employee self service
    • Incident management
    • Letters of offer
    • Payroll integration
    • Payroll management
    • Performance appraisal
    • Ratings & reviews
    • Real time analytics
    • Real time data
    • Real time notifications
    • Real time reporting
    • Recruiting management
    • Reporting & statistics
    • Status reporting
    • Status tracking
    • Summary reports
    • Task scheduling
    • Third party integration
    • Timesheet management
    • Timesheets
    • Training management
    • Travel management
    • Vacation / leave tracking
    • Workflow management

    Q. Who are the typical users of Employment Hero?

    Employment Hero has the following typical customers:

    Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

    Q. What languages does Employment Hero support?

    Employment Hero supports the following languages:

    English

    Q. What type of pricing plans does Employment Hero offer?

    Employment Hero has the following pricing plans:

    Free, Subscription

    Q. Does Employment Hero support mobile devices?

    Employment Hero supports the following devices:

    Android, iPhone

    Q. What other apps does Employment Hero integrate with?

    Employment Hero integrates with the following applications:

    Crewmojo, JobAdder, JobAdder, MYOB Essentials, MYOB Essentials, QuickBooks Online, QuickBooks Online Advanced, Xero

    Q. What level of support does Employment Hero offer?

    Employment Hero offers the following support options:

    Online Support, Knowledge Base, Phone Support, Video Tutorials