Swept Janitorial App

Swept Janitorial App

Janitorial Software that Saves You Time and Money

4.5/5 (40 reviews)

Swept Janitorial App Overview

What is Swept Janitorial App?

Swept makes simple and smart janitorial software designed specifically for the janitorial and commercial cleaning industry. Swept’s mission is to help cleaning companies retain their cleaners and clients by streamlining communication between managers and employees, and give them a competitive advantage. Swept Platform (desktop and mobile) helps proactively address issues on site before they become customer problems. The solution helps cleaning managers communicate with their staff about issues on site, as well as provide cleaning instructions, track supply requests, and conduct inspections. Swept helps eliminate the most common mistakes that can degrade customer satisfaction by improving communication, regardless of language differences among the team. The platform enables managers to create and assign cleaners to recurring or one time shifts using the scheduling tool. All users get continuous access to their schedules via mobile app, with all shift changes and updates in real time. Late alerts notify managers if a cleaner has not signed in on time, and automatically sends them a reminder to their mobile device. Cleaners can sign in via mobile app, SMS or IVR (landline) to check into any shift. Time tracking features ensure users that clients receive the service they paid for, with recorded time for each cleaner imported automatically for review or payroll. Swept helps users identify issues immediately by allowing cleaners to report them to managers in real time via text message or mobile app. Multilingual cleaning instructions enable managers to support cleaners without being onsite. Location messages help teams stay connected, including a virtual message board that makes sure everyone is in sync. Supply tracking features inform managers of what is required and where, facilitating the requesting and replenishing of supplies. Swept’s messaging features allow clients to communicate with managers via SMS, or using their own account within the mobile app. Once logged in, clients can access the message board to stay up to date on job status, changes, issues, and more. Managers are able to create custom inspection plans with unlimited inspection points, as well as measure performance by rating the quality of each inspection point. All recorded notes can be sent to clients via mobile before the team exits the building. At Swept, we believe that cleaners add value beyond cleaning and that the most common mistakes that degrade customer satisfaction can easily be avoided with better communication.

Swept Janitorial App Overview

Pricing

Starting from
US$150.00/month

Pricing options

Free Trial
Subscription
Value for money

Swept Janitorial App Features

Devices
Business size
S M L
Markets
Australia, Canada, United Kingdom, United States
Supported Languages
Chinese (Simplified), English, French, Spanish

Screenshots

Swept Janitorial App screenshot:
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Swept Janitorial App Reviews

Swept Janitorial App Reviews

Overall rating
4.5
/
5 40 reviews
Excellent
22

Very good
15

Average
3

Poor
0

Terrible
0

Value for Money
4.3
Features
3.9
Ease of Use
4.4
Customer Support
4.8
93% recommended this app
Christy S.

Good Software For Companies Wanting To Scale Up

We give our employees flexibility on when they perform cleaning, so the software lets us see exactly when they show up and how long they stay. It allows us to keep that flexibility but brings greater transparency and accountability where needed. It has increased our communications which has brought our problems way down and made us a more responsive company. It has given us a sales advantage because we can explain these things to potential customers.


Justin R.

Worthwhile Investment

Swept is really the do-it-all app for the the professional cleaning community. My life has been changed for the better by the built-in message boards, inspection capabilities, and all inclusive nature of the product. There are bugs and kinks that always need worked out, but that's true of anything. The great thing about Swept is that the company is always trying to improve. Have an idea that would make your life easier? Tell them. Have an issue and need a fix? Get advice straight from the source. The product is top-notch but the Customer Service is even better.


Evan K.

Great Startup

Swept has allowed us to manage our team with technology. Although I have listed some cons above, I need to mention that they are still growing and adding additional features as they grow. I am an avid supporter of the company and wish them great success as it directly impacts my future growth too.


Jason J.

Software any cleaning/janitorial company can't live without

Has been great experience and they have really worked hard at keeping us happy. Like all new companies has had some growing pains but I believe they are going and growing in the right direction.


Verified Reviewer

Works well and steadily improves

One of the benefits is a personal one. In a matter of seconds I can get a snapshot of what's going on throughout our company. This means in the evening if I want a quick glimpse I don't need to engage multiple individuals, I remain anonymous, that way I can gather information and keep my personal barriers up.


Christy S.
Industry: Facilities Services
Company size: 13-50 Employees

Good Software For Companies Wanting To Scale Up

Used Daily for 1+ year
Reviewed on 13/06/2019
Review Source: Capterra

We give our employees flexibility on when they perform cleaning, so the software lets us see exactly when they show up and how long they stay. It allows us to keep that flexibility but brings greater transparency and accountability where needed. It has increased our communications which has brought our problems way down and made us a more responsive company. It has given us a sales advantage because we can explain these things to potential customers.

Pros

It has a clean and simple interface to be easy for a user. I like that it's focused on making life easier for the cleaner -- that is what makes operations smooth. It increases communications on our team which is important for janitorial as remote service providers. They also offer a free customized video for sales purposes that includes my company name and shows how using SWEPT benefits our customers. Their blogs are helpful and informative. They have a positive and modern approach.

Cons

Most cleaners aren't good at keeping up with their smart phones. So they don't understand how to keep the GPS enabled or how to get updates. The new supply feature updates are useful but can be difficult to use because it only accepts certain answers.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Justin R.
Company size: 13-50 Employees

Worthwhile Investment

Used Daily for 6-12 months
Reviewed on 13/10/2016
Review Source: Capterra

Swept is really the do-it-all app for the the professional cleaning community. My life has been changed for the better by the built-in message boards, inspection capabilities, and all inclusive nature of the product. There are bugs and kinks that always need worked out, but that's true of anything. The great thing about Swept is that the company is always trying to improve. Have an idea that would make your life easier? Tell them. Have an issue and need a fix? Get advice straight from the source. The product is top-notch but the Customer Service is even better.

Pros

The message boards have broken down a lot of walls in the field. Shifting blame between shifts is no longer an issue and accountability has risen. It seems like such a simple thing with text messaging and social meadow being so prevalent, but creating something specific for our cleaners' needs has been an invaluable piece of equipment in the field.

Cons

Payroll is still difficult. Trying to determine if someone is close to overtime or having to manually approve every shift is difficult.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Evan K.
Industry: Facilities Services
Company size: 13-50 Employees

Great Startup

Used Daily for 6-12 months
Reviewed on 13/06/2019
Review Source: Capterra

Swept has allowed us to manage our team with technology. Although I have listed some cons above, I need to mention that they are still growing and adding additional features as they grow. I am an avid supporter of the company and wish them great success as it directly impacts my future growth too.

Pros

- Ability to track time and employees with geofencing
- Schedule automation
- Inventory tracking

Cons

- Does not include a Work Order generation/tracking function
- Inspection reports are limited in use

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Jason J.
Industry: Facilities Services
Company size: 13-50 Employees

Software any cleaning/janitorial company can't live without

Used Daily for 2+ years
Reviewed on 09/05/2019
Review Source: Capterra

Has been great experience and they have really worked hard at keeping us happy. Like all new companies has had some growing pains but I believe they are going and growing in the right direction.

Pros

So many features in one location verses having mutilple software platforms. Overall ease of use, very intuitive for users. Gives us a distinct competitive advantage of our competitors. Swept seems to really care about it's clients!

Cons

Like any software has hiccups at times and sometimes can be at slow at resolving issues. Adding new features when current features need work. Not sure how the prioritize new features.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Facilities Services
Company size: 51-200 Employees

Works well and steadily improves

Used Daily for 2+ years
Reviewed on 02/05/2019
Review Source: Capterra

One of the benefits is a personal one. In a matter of seconds I can get a snapshot of what's going on throughout our company. This means in the evening if I want a quick glimpse I don't need to engage multiple individuals, I remain anonymous, that way I can gather information and keep my personal barriers up.

Pros

It's added another set of eyes to the different sites we service. The communication within our group has improved dramatically.

Cons

There's nothing I dislike, but adding features consistently will increase how effective it is for us.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8.7/10
Based on 40 user ratings
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Swept Janitorial App Pricing

Swept Janitorial App Pricing

Starting from
US$150.00/month
Free Trial
Subscription
Value for money
Value for Money
4.3/5
Based on 40 user ratings
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Swept Janitorial App Features

Swept Janitorial App Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Document Storage
Inventory Management
Inventory Tracking
Invoice Management
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
3.9/5
Based on 40 user ratings
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Categories

Videos and Tutorials

Videos and Tutorials

Additional information for Swept Janitorial App

Additional information for Swept Janitorial App

Key features of Swept Janitorial App

  • Anonymous voice & sms feedback
  • Cleaning instructions
  • Client & location messaging
  • Client management
  • Custom inspection plans
  • Custom room signs
  • Dispatch management
  • Email and SMS notifications
  • Enhanced translation
  • Inspection plans
  • Inventory control
  • Job management
  • Late reminders and alerts
  • Mobile access
  • Mobile app, SMS or IVR (landline) check-ins
  • Mobile inspections
  • Multilingual
  • Payroll management
  • Performance measuring
  • Problem reporting
  • Problem reporting
  • Public surveys
  • Real time communication
  • Real-time feedback
  • Real-time updates
  • Record cleaning time
  • Record notes
  • Recurring appointments
  • Scheduling
  • Scheduling & time tracking
  • Service history tracking
  • Supply tracking & requests

Benefits

  • Swept helps managers avoid communication gaps with cleaners that typically lead to dissatisfied clients, while providing additional support to cleaners.

  • Location aware features display the cleaner's GPS location as they sign in using the mobile app to make sure they are physically onsite.

  • Managers can create custom inspection plans with unlimited inspection points to ensure the quality of their employees’ work is up to standard.

  • Location messages allow any requests sent from a client to be shared with cleaners and managers via a virtual message board, keeping everyone in sync.

  • Swept's public surveys and custom room signs allow users to hang location codes and phone numbers in spaces that they would like to collect public feedback from.

  • Swept Janitorial App FAQs

    Swept Janitorial App FAQs

    Below are some frequently asked questions for Swept Janitorial App.

    Q. What type of pricing plans does Swept Janitorial App offer?

    Swept Janitorial App offers the following pricing plans:

    Starting from: US$150.00/month

    Pricing model: Subscription

    Free Trial: Available

    Q. What are the main features of Swept Janitorial App?

    Swept Janitorial App offers the following features:

    • Anonymous voice & sms feedback
    • Cleaning instructions
    • Client & location messaging
    • Client management
    • Custom inspection plans
    • Custom room signs
    • Dispatch management
    • Email and SMS notifications
    • Enhanced translation
    • Inspection plans
    • Inventory control
    • Job management
    • Late reminders and alerts
    • Mobile access
    • Mobile app, SMS or IVR (landline) check-ins
    • Mobile inspections
    • Multilingual
    • Payroll management
    • Performance measuring
    • Problem reporting
    • Problem reporting
    • Public surveys
    • Real time communication
    • Real-time feedback
    • Real-time updates
    • Record cleaning time
    • Record notes
    • Recurring appointments
    • Scheduling
    • Scheduling & time tracking
    • Service history tracking
    • Supply tracking & requests

    Q. Who are the typical users of Swept Janitorial App?

    Swept Janitorial App has the following typical customers:

    Mid Size Business, Small Business

    Q. What languages does Swept Janitorial App support?

    Swept Janitorial App supports the following languages:

    Chinese (Simplified), English, French, Spanish

    Q. What type of pricing plans does Swept Janitorial App offer?

    Swept Janitorial App has the following pricing plans:

    Subscription

    Q. Does Swept Janitorial App support mobile devices?

    Swept Janitorial App supports the following devices:

    Android, iPhone

    Q. What other apps does Swept Janitorial App integrate with?

    We do not have any information about what integrations Swept Janitorial App has

    Q. What level of support does Swept Janitorial App offer?

    Swept Janitorial App offers the following support options:

    Online Support, Phone Support