Swept makes simple and smart janitorial software designed specifically for the janitorial and commercial cleaning industry. Swept’s mission is to help cleaning companies retain their cleaners and clients by streamlining communication between managers and employees, and give them a competitive advantage. Swept Platform (desktop and mobile) helps proactively address issues on site before they become customer problems.
The solution helps cleaning managers communicate with their staff about issues on site, as well as provide cleaning instructions, track supply requests, and conduct inspections. Swept helps eliminate the most common mistakes that can degrade customer satisfaction by improving communication, regardless of language differences among the team.
The platform enables managers to create and assign cleaners to recurring or one time shifts using the scheduling tool. All users get continuous access to their schedules via mobile app, with all shift changes and updates in real time. Late alerts notify managers if a cleaner has not signed in on time, and automatically sends them a reminder to their mobile device. Cleaners can sign in via mobile app, SMS or IVR (landline) to check into any shift. Time tracking features ensure users that clients receive the service they paid for, with recorded time for each cleaner imported automatically for review or payroll.
Swept helps users identify issues immediately by allowing cleaners to report them to managers in real time via text message or mobile app. Multilingual cleaning instructions enable managers to support cleaners without being onsite. Location messages help teams stay connected, including a virtual message board that makes sure everyone is in sync. Supply tracking features inform managers of what is required and where, facilitating the requesting and replenishing of supplies.
Swept’s messaging features allow clients to communicate with managers via SMS, or using their own account within the mobile app. Once logged in, clients can access the message board to stay up to date on job status, changes, issues, and more. Managers are able to create custom inspection plans with unlimited inspection points, as well as measure performance by rating the quality of each inspection point. All recorded notes can be sent to clients via mobile before the team exits the building.
At Swept, we believe that cleaners add value beyond cleaning and that the most common mistakes that degrade customer satisfaction can easily be avoided with better communication. Get your free account today.
We give our employees flexibility on when they perform cleaning, so the software lets us see exactly when they show up and how long they stay. It allows us to keep that flexibility but brings greater transparency and accountability where needed. It has increased our communications which has brought our problems way down and made us a more responsive company. It has given us a sales advantage because we can explain these things to potential customers.
It has a clean and simple interface to be easy for a user. I like that it's focused on making life easier for the cleaner -- that is what makes operations smooth. It increases communications on our team which is important for janitorial as remote service providers. They also offer a free customized video for sales purposes that includes my company name and shows how using SWEPT benefits our customers. Their blogs are helpful and informative. They have a positive and modern approach.
Most cleaners aren't good at keeping up with their smart phones. So they don't understand how to keep the GPS enabled or how to get updates. The new supply feature updates are useful but can be difficult to use because it only accepts certain answers.
Swept is really the do-it-all app for the the professional cleaning community. My life has been changed for the better by the built-in message boards, inspection capabilities, and all inclusive nature of the product. There are bugs and kinks that always need worked out, but that's true of anything. The great thing about Swept is that the company is always trying to improve. Have an idea that would make your life easier? Tell them. Have an issue and need a fix? Get advice straight from the source. The product is top-notch but the Customer Service is even better.
The message boards have broken down a lot of walls in the field. Shifting blame between shifts is no longer an issue and accountability has risen. It seems like such a simple thing with text messaging and social meadow being so prevalent, but creating something specific for our cleaners' needs has been an invaluable piece of equipment in the field.
Payroll is still difficult. Trying to determine if someone is close to overtime or having to manually approve every shift is difficult.
Swept has allowed us to manage our team with technology. Although I have listed some cons above, I need to mention that they are still growing and adding additional features as they grow. I am an avid supporter of the company and wish them great success as it directly impacts my future growth too.
- Ability to track time and employees with geofencing
- Schedule automation
- Inventory tracking
- Does not include a Work Order generation/tracking function
- Inspection reports are limited in use
Has been great experience and they have really worked hard at keeping us happy. Like all new companies has had some growing pains but I believe they are going and growing in the right direction.
So many features in one location verses having mutilple software platforms. Overall ease of use, very intuitive for users. Gives us a distinct competitive advantage of our competitors. Swept seems to really care about it's clients!
Like any software has hiccups at times and sometimes can be at slow at resolving issues. Adding new features when current features need work. Not sure how the prioritize new features.
One of the benefits is a personal one. In a matter of seconds I can get a snapshot of what's going on throughout our company. This means in the evening if I want a quick glimpse I don't need to engage multiple individuals, I remain anonymous, that way I can gather information and keep my personal barriers up.
It's added another set of eyes to the different sites we service. The communication within our group has improved dramatically.
There's nothing I dislike, but adding features consistently will increase how effective it is for us.
Below are some frequently asked questions for Swept Janitorial App.
Swept Janitorial App offers the following pricing plans:
Starting from: US$125.00/month
Pricing model: Subscription
Free Trial: Available
Swept Janitorial App offers the following features:
Swept Janitorial App has the following typical customers:
Mid Size Business, Small Business
Swept Janitorial App supports the following languages:
Chinese (Simplified), English, French, Spanish
Swept Janitorial App has the following pricing plans:
Swept Janitorial App supports the following devices:
We do not have any information about what integrations Swept Janitorial App has
Swept Janitorial App offers the following support options:
Online Support, Phone Support