--- description: If you're in a hunt for the best solution for your business, learn what RoomKeyPMS has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: RoomKeyPMS Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [Hospitality Property Management Software](/directory/81/hospitality-property-management/software) > [RoomKeyPMS](/software/106449/roomkeypms) # RoomKeyPMS Canonical: https://www.getapp.sg/software/106449/roomkeypms Page: 1 / 5\ Next: [Next page](https://www.getapp.sg/software/106449/roomkeypms?page=2) > Deliver better guest experiences, increase revenue, and reduce costs with one property management system that works, supported by a North American team of experts. > > Verdict: Rated **4.4/5** by 89 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of RoomKeyPMS RoomKeyPMS features a REST API, providing users with the technology to generate target marketing lists, integrate with business insight software or develop a custom booking engine. Employees receive their own unique credentials, enabling users to track employee tasks as well as guest check-ins and bookings closely. RoomKeyPMS includes a mobile-friendly booking engine, allowing users to capture reservations conveniently and accurately. With POS integration, RoomKeyPMS permits users to process payments quickly and securely. RoomKeyPMS promotes email marketing, social media and surveys, helping users to manage guest experiences effectively. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 89 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: RoomKeyPMS - **Location**: Vancouver, Canada - **Founded**: 1978 ## Commercial Context - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: To receive accurate pricing, contact RoomKeyPMS directly at https://roomkeypms.com/capterra/ - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English, French - **Available Countries**: Australia, Canada, Mexico, United States ## Features - API - Activity Dashboard - Availability Management - Billing & Invoicing - Billing Rate Management - Booking Management - Built-in Accounting - CRM - Calendar Management - Catering Management - Channel Management - Credit Card Processing - Customer Database - Customizable Templates - Data Import/Export - Data Synchronization - Discount Management - Employee Management - Extended Stay - Front Desk Management ## Integrations (26 total) - Akia - Aloha - Amadeus - Asterisk - Avaya Cloud Office - Heartland Payments+ - HelloShift - M3 Accounting Core - MYOB Acumatica - MYOB Business - Maitre'D - Medallia Experience Cloud - ORION - Ordyx - Pegasus ... and 11 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Hospitality Property Management Software](https://www.getapp.sg/directory/81/hospitality-property-management/software) ## Related Categories - [Hospitality Property Management Software](https://www.getapp.sg/directory/81/hospitality-property-management/software) - [Hotel Management Software](https://www.getapp.sg/directory/592/hotel-management/software) - [Motel Software](https://www.getapp.sg/directory/3655/motel/software) ## Alternatives 1. [eZee Absolute](https://www.getapp.sg/software/110741/ezee-absolute) — 4.6/5 (405 reviews) 2. [ResNexus](https://www.getapp.sg/software/122499/reservation-nexus) — 4.8/5 (428 reviews) 3. [Sirvoy](https://www.getapp.sg/software/110345/sirvoy-booking-system) — 4.7/5 (301 reviews) 4. [Hotelogix](https://www.getapp.sg/software/90944/hotelogix) — 4.4/5 (251 reviews) 5. [Little Hotelier](https://www.getapp.sg/software/105201/little-hotelier) — 4.0/5 (220 reviews) ## Reviews ### "Excellent PMS" — 5.0/5 > **Juan** | *26 April 2024* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: This system is very easy to use. Its interface is very user friendly. Also the tech support is awesome. > > **Cons**: It's online only. So, if the internet goes off, you don't have PMS. I also thing that the activity log should be more detailed and easier to read. > > Excellent. Great support and very friendly user. ----- ### "Roomkey Customer Service" — 5.0/5 > **KIyah** | *9 December 2022* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: Room key software is reasonably simple to learn excellent and fast software. > > **Cons**: The only thing I dislike about the software is there are a lot of steps to do specific tasks; however, there are also multiple outlets to help you through the process if you get stuck or are unaware of how to do something. > > Room key has helped my team and me run our housekeeping schedule department smoothly by offering a housekeeping scheduler option. Their clear and concise group module is detailed and easy to create, making our load easier. On top of the accessible system, room keys customer service is hands down the absolute best. \[SENSITIVE CONTENT\] are phenomenal and work very well with questions and explaining how to do a particular task. \[SENSITIVE CONTENT\] is one of the most knowledgeable people to contact about room key he is kind with his delivery and clear and concise. ----- ### "udating" — 3.0/5 > **Paul** | *15 July 2009* > > **Pros**: Katie Mclane with roomkey has been outstanding in her ability to help with any issues I have encountered. > > **Cons**: Elearn needs to be kept current with the versions of roomkey so that we can accuratly train new employees. whenever a new version comes out a complete list of all the changes made should be provided before the version comes out so that policies that may be affected by the changes can be reviewed and adjusted accordingly. the tokenization of CC\#'s has created some issues. Having the "settle" button on the authorized transaction window is almost a nessesity for our property. there are issues with authorizations becomeing confusing for our guests and they think we have double charged them. Iknow that better training in this area does solve most issues but when new employees are just learning roomkey they make mistakes and the settle button can solve this. > > Roomkey is easy to grasp most general areas. the finite idosyncrinicities can be a little difficult for a less computer literate person to understand but it can be trained into them. ----- ### "Excellent Tech Agent- \[sensitive content hidden\]" — 5.0/5 > **Gina** | *12 June 2023* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: The support\! \[sensitive content hidden\] is great asset to your team. Due to the fact that he knows your system and can easily fix an issues when prompt to. You should promote him, but he needs to be our tech agent forever..... > > **Cons**: Takes to long to load and you cannot put a reservation in for more than 3 months without it glitching > > My experience is always fantastic because of your agent \[sensitive content hidden\], always there to complete any errors or support needed ----- ### "Customer service" — 5.0/5 > **may** | *2 August 2023* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: We are an independent boutique hotel that has been using Roomkey PMS since 2014. This cloud based system is very easy to use and for new Front Desk Agents easy to learn. The customer service is top notch, especially Adam who is always very patient and responsive. > > **Cons**: Would be nice if the system can work on Apple computers and Ipads ----- Page: 1 / 5\ Next: [Next page](https://www.getapp.sg/software/106449/roomkeypms?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/106449/roomkeypms) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data