Square for Retail

POS & inventory management for retail businesses

About Square for Retail

Square for Retail is a cloud-based point of sale (POS) system designed for retail businesses, which includes tools for inventory, customer, and employee management. The system allows users to track and manage multiple store inventories, create customer profiles, and includes an integrated time clock, enabling employees to clock in and out at the cash register.

Square for Retail’s inventory management tools allow users to track, transfer, and adjust stock over multiple store locations, with automatic alerts for low stock levels. Users can create purchase orders and send these to vendors, and generate cost of goods sold (COGS) and margin reports. For sales, product barcodes can be scanned, or product keywords can be searched.

Customer profiles are automatically created for each card transaction, allowing users to record customer details, track purchase histories, and also add notes or customer preferences to profiles to offer a more personalized service. Square for Retail automatically sorts customers into groups based on whether they are casual, loyal, or lapsed customers, and users can also create their own custom groups. Customer payment details can also be added, enabling users to charge customers with a single click. All payment types can be accepted through Square, including cash, gift cards, credit and debit cards, and NFC (near-field communication) methods such as Apple Pay, Android Pay, and contactless cards. Digital receipts can be sent to customers by email or SMS, using contact detailed stored in their profile.

Pricing starting from:

US$60.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Square for Retail

Key benefits of Square for Retail

  • Stock can be managed, adjusted, and transferred across multiple locations, with users automatically alerted to low stock levels and able to create purchase orders to be sent to vendors.

  • Customer profiles are automatically created from card transactions, allowing users to track purchase histories, record customer preferences, and add notes.

  • Item barcodes can be scanned, or users can search for items using keywords, and payments can be accepted in multiple forms, including cash, contactless, chip-and-pin, or magstripe cards, Android Pay, and Apple Pay.

  • Individual employee accounts can be created, granting access to POS features while maintaining control over settings and sensitive information.

  • The integrated time clock allows employees to clock in and clock out at the register, and users can track and edit employee timecards at any time.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Canada, United States

    Supported Languages

    English

    Pricing starting from:

    US$60.00/month

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to Square for Retail

    Images

    Square for Retail Software - Square for Retail edit price and inventory
    Square for Retail Software - Square for Retail search
    Square for Retail Software - Square for Retail search inventory items
    Square for Retail Software - Square for Retail tax
    Square for Retail Software - Square for Retail search customers
    Square for Retail Software - Square for Retail payment details
    Square for Retail Software - Square for Retail digital receipts
    Square for Retail Software - Square for Retail pricing
    Square for Retail Software - Square for Retail search functionality
    Square for Retail Software - Square for Retail inventory item details
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    Square for Retail Software - Square for Retail edit price and inventory
    Square for Retail Software - Square for Retail search
    Square for Retail Software - Square for Retail search inventory items
    Square for Retail Software - Square for Retail tax
    Square for Retail Software - Square for Retail search customers
    Square for Retail Software - Square for Retail payment details
    Square for Retail Software - Square for Retail digital receipts
    Square for Retail Software - Square for Retail pricing
    Square for Retail Software - Square for Retail search functionality
    Square for Retail Software - Square for Retail inventory item details

    Features

    Total features of Square for Retail: 81

    • ACH Payment Processing
    • Access Controls/Permissions
    • Accounting Integration
    • Activity Tracking
    • Alerts/Notifications
    • Appointment Management
    • Backorder Management
    • Barcode / Ticket Scanning
    • Barcode Recognition
    • Barcoding/RFID
    • Billing & Invoicing
    • CRM
    • Cataloging/Categorization
    • Clock In / Out
    • Commission Management
    • Cost Tracking
    • Credit Card Processing
    • Customer Accounts
    • Customer Database
    • Customer History
    • Customization
    • Discount Management
    • Electronic Payments
    • Electronic Signature
    • Email Marketing
    • Employee Management
    • For Retail
    • For iPad Devices
    • Gift Card Management
    • Historical Reporting
    • Inventory Management
    • Inventory Optimization
    • Inventory Replenishment
    • Inventory Tracking
    • Invoice Management
    • Item Management
    • Label Templates
    • Location Tracking
    • Loyalty Program
    • Mail Order
    • Merchandise Management
    • Mobile Access
    • Multi-Channel Management
    • Multi-Location
    • Order Entry
    • Order Fulfillment
    • Order Management
    • Order Processing
    • Payment Processing
    • Point of Sale (POS)
    • Pricing Management
    • Product Identification
    • Purchase Order Management
    • Purchasing & Receiving
    • QuickBooks Integration
    • Real Time Data
    • Real Time Order Entry
    • Real-time Updates
    • Receipt Management
    • Remote Order Entry
    • Reorder Management
    • Reporting/Analytics
    • Retail Inventory Management
    • Retail Management
    • Retail POS
    • Returns Management
    • Returns Tracking
    • SKU/UPC Codes
    • Sales Reports
    • Sales Tax Management
    • Sales Trend Analysis
    • Search/Filter
    • Shipping Labels
    • Shipping Management
    • Stock Management
    • Supplier Management
    • Time Clock
    • Touch Screen
    • Transaction History
    • Transaction Management
    • eCommerce Management

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    Reviews

    Overall rating

    4.7 /5
    (452)
    Value for Money
    4.5/5
    Features
    4.5/5
    Ease of Use
    4.7/5
    Customer Support
    4.4/5

    Already have Square for Retail?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 452
    Chase
    Overall rating
    • Industry: Facilities Services
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great for entrepreneurs

    Reviewed on 17/09/2019

    It is very easy to use and convenient for my customers

    It is very easy to use and convenient for my customers

    Pros

    The ease of use for this product is amazing. I love how you can make a sale with the virtual terminal by either swiping a card or sending an invoice.

    Cons

    The fees per use can be cumbersome. However all pay portals have some sort of fee to use their product.

    Eric
    Overall rating
    • Industry: Telecommunications
    • Company size: 51-200 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Small little POS at your finger tips

    Reviewed on 29/06/2022

    Its what we needed in a pinch to get sales orders working on the field at events. It worked well...

    Its what we needed in a pinch to get sales orders working on the field at events. It worked well for conferences and venues.

    Pros

    It was easy to setup and start using when you need it. You connect it to your phone and use it as a normal POS you would in a store

    Cons

    Support isn't always easy to get a hold of and it wouldn't integrate it with our system. This is more for small business use and not for tracking and reporting on analytics.

    Alternatives Considered

    Lightspeed POS

    Reasons for Switching to Square for Retail

    popularity it had over any other product .. we heard the name and purchased it.
    Lynn
    Overall rating
    • Industry: Religious Institutions
    • Company size: 2-10 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great Mobile POS

    Reviewed on 03/11/2022

    Pros

    Cost and set up were both affordable and easy, plus transactions were never an issue on any device or credit card. The processing fees were very reasonable for our use. The reporting features were very straight forward to implement in our CMS tools.

    Cons

    Nothing!!! Could not find an issue if we wanted to, the hardware and software worked flawlessly.

    Carrie
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2-10 Employees
    • Used Monthly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 3.0 /10

    Terrible Customer Service

    Reviewed on 16/11/2022

    Square has served it's purpose and opened a new way for transaction processing. Luckily there are...

    Square has served it's purpose and opened a new way for transaction processing. Luckily there are now many other options.

    Pros

    Simple enough to add products and check out.

    Cons

    After using square POS for a few years, we switched to Shopify bc we also had an online store and needed to consolidate systems. We continued to pay for Square for a year although we were no longer using the system for anything other than to access old orders. When our office manager canceled the paid account, Square no longer allowed us to access the account at all. Our office manager spent several hours and finally got access. We were not informed that all other user accounts would be closed and that the only way to access old records would be through the owner email account. I called square to ask about being locked out of my account and the customer service rep ([SENSITIVE CONTENT]?) was incredibly rude, unhelpful, and sarcastic. I'm happy that we no longer use Square solely based on the customer service. Additionally, the processing fees went up drastically for us when we began offering one CBD product (THC free) out of several hundred products in our store.

    Rose
    Overall rating
    • Industry: Retail
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 4.0 /10

    Not great inventory management

    Reviewed on 28/09/2022

    I mostly like the system and the ease of it but if they can't fix my inventory problem I will be...

    I mostly like the system and the ease of it but if they can't fix my inventory problem I will be forced to switch systems.

    Pros

    It was easy to set up and my account rep was extremely helpful

    Cons

    My inventory numbers are always wrong. I have contacted Square twice so far and I don't know if they can figure out the problem. They never call me back. Items transferred from one store to the other don't always show up in inventory. We constantly count and fix the inventory numbers in the system and within days they're wrong again.

    Showing 5 reviews of 452 Read all reviews

    Square for Retail FAQs

    Below are some frequently asked questions for Square for Retail.

    Square for Retail offers the following pricing plans:

    • Starting from: US$60.00/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    $60 per register, per month. 2.75% payment processing fee per transaction. 30-day free trial available.

    Square for Retail has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500

    Square for Retail supports the following languages:

    English

    Square for Retail supports the following devices:

    iPad (Mobile)

    Square for Retail integrates with the following applications:

    Instagram, QuickBooks Online Advanced, Quickbooks Online, Square Appointments, Square Invoices, Square Payroll, Square Point of Sale

    Square for Retail offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

    Related categories

    See all software categories found for Square for Retail.