About Onfleet

Onfleet is a last-mile delivery management SaaS platform suitable for large enterprise businesses as well as SMBs.

Onfleet's software includes intuitive driver apps for iOS and Android devices, robust proof-of-delivery features (photo, signature, and barcode capture), powerful route optimization and auto-dispatching, real-time driver tracking, automated customer notifications and powerful analytics.

Onfleet's RESTful API allows businesses to integrate seamlessly with various systems, such as online ordering interfaces, inventory and warehouse management systems, and more.

Onfleet powers millions of deliveries per month for thousands of smart businesses around the world.

Pricing starting from:

US$149.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Onfleet

  • Onfleet offers a centralized delivery management solution that simplifies the fulfillment of local deliveries from start to finish, enabling companies of all sizes to focus on their core business and their customers .
  • The system boasts an intuitive dashboard-based interface featuring geographic maps with real-time service overlays depicting route plans, service zones, task destinations and driver/customer locations.
  • Powerful route optimization allows you to optimize thousands of tasks across hundreds of drivers in no time, taking into account traffic data, driver schedules, delivery windows, vehicle capacities, and other constraints.
  • Intelligent dispatching ensures operations are streamlined and efficient, while drivers can use their smartphone app to view delivery details, customer info, navigational hints and remotely capture proof of delivery.
  • Inspire greater confidence by connecting with customers, providing quick call options to drivers or call center lines, custom SMS notifications and the ability to post star ratings on service experience.
  • Devices

    Business size

    S M L

    Markets

    Australia, Brazil, Canada, Germany, United Kingdom and 3 others, Japan, Mexico, United States

    Supported Languages

    Arabic, English, French, German, Russian, Spanish

    Pricing starting from:

    US$149.00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    Onfleet Software - Onfleet's comprehensive analytics dashboard allows you to track performance of your drivers and discover key insights.
    Onfleet Software - Up-to-date delivery details allow drivers to quickly view customer info, order details and navigational directions. Onfleet's driver app is simple and intuitive.
    Onfleet Software - Provide delightful customer experiences, increase on-time deliveries and scale operations efficiently with the world’s most advanced fleet management platform.
    Onfleet Software - Real-time driver tracking with direct contact options enable customers to stay in the loop.
    Onfleet Software - Map dashboards display customizable overlays and location markers, denoting service zones, routes and driver locations. Gain real-time, complete visibility over your operations.
    View 6 more
    Onfleet video Onfleet Software - Onfleet's comprehensive analytics dashboard allows you to track performance of your drivers and discover key insights. Onfleet Software - Up-to-date delivery details allow drivers to quickly view customer info, order details and navigational directions. Onfleet's driver app is simple and intuitive. Onfleet Software - Provide delightful customer experiences, increase on-time deliveries and scale operations efficiently with the world’s most advanced fleet management platform. Onfleet Software - Real-time driver tracking with direct contact options enable customers to stay in the loop. Onfleet Software - Map dashboards display customizable overlays and location markers, denoting service zones, routes and driver locations. Gain real-time, complete visibility over your operations.

    Features

    Total features of Onfleet: 53

    • API
    • Activity Dashboard
    • Alerts / Escalation
    • Application Management
    • Barcode / Ticket Scanning
    • Barcode Recognition
    • Barcoding/RFID
    • Customer Database
    • Customer Management
    • Data Connectors
    • Data Visualization
    • Delivery Tracking
    • Dispatch Management
    • Drag & Drop
    • Driver ETA
    • Driver Management
    • Electronic Signature
    • Employee Management
    • Fleet Management
    • Food Delivery Dispatching
    • For Courier Services
    • For Restaurants
    • GPS
    • Geographic Maps
    • Job Management
    • Live Driver Tracking
    • Live Tracking
    • Location Tracking
    • Mileage Tracking
    • Mobile Access
    • Mobile Alerts
    • Mobile Signature Capture
    • Multi-Country
    • Order Entry
    • Order Management
    • Performance Metrics
    • Rating Engine
    • Ratings / Reviews
    • Real Time Analytics
    • Real Time Monitoring
    • Real Time Notifications
    • Route History
    • Route Management
    • Route Optimization
    • Routing
    • SMS Messaging
    • Scheduling
    • Search/Filter
    • Surveys & Feedback
    • Territory Management
    • Third Party Integrations
    • Transportation Management
    • Two-Way Communication

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    Reviews

    Overall rating

    4.7 /5
    (79)
    Value for Money
    4.5/5
    Features
    4.4/5
    Ease of Use
    4.6/5
    Customer Support
    4.6/5

    Already have Onfleet?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 79
    Philip G.
    Overall rating
    • Industry: Restaurants
    • Company size: 11-50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Snappy, crisp, easy to use, and dependable

    Reviewed on 29/06/2021

    I am solving my local and event delivery management with Onfleet.

    I am solving my local and event delivery management with Onfleet.

    Pros

    The drag and drop interface and real-time time calculations. It makes creating routes much easier when trying to deliver within time windows. The Zapier connection is very helpful as well. It makes it so those that don't have a development team can make a connection and push deliveries and trigger notifications. The software is very quick. When you update the dispatch software the mobile app reflects the changes immediately.

    Cons

    The fields for each field are minimal. There is no email, order number, or custom fields. Everything is expected to be dumped into customer, address, or task details. This great, but if you are trying to parse information to send a notification or look up an order number you have to get creative on how the data is stored. Why not have a few other fields?

    Vinol joy D.
    Overall rating
    • Industry: Logistics & Supply Chain
    • Company size: 11-50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Great software for warehouses/ trucks - yet to step up for on demand delivery use cases

    Reviewed on 14/07/2021

    Its an amazing software easy to use, best pricing model of pay as per use and scale as you go, wish...

    Its an amazing software easy to use, best pricing model of pay as per use and scale as you go, wish it could support driver pay integrations, ability for drivers to self pick up task s(especially when they are linked pick up and drop -off)

    Pros

    - It comes with driver apps for Android and iOS out of the box
    - Setup was quick and easy
    - SMS and live notifications very well integrated
    - Easy to use dispatch UI and drag and drop options
    - Transparent pricing
    - Amazing feature of multi brand support (especially when you scale)

    Cons

    - Not the best for food delivery or on demand delivery services and there is no way to broadcast tasks and drivers to pick up tasks (Currently in beta but featureless)
    - Allows communication between drivers , caused us potential trouble of drivers ganging against us
    - No driver management of driver pay integrations
    - Route optimization is made for truck or warehouse deliveries and not like on-demand deliveries, Eg.If you need 50 drops from one pick up location it takes a lot of workarounds to optimize
    - Few downtimes of software when the entire communication went down since they were using twilio, sometimes route optimizations had issues

    Kenny I.
    Overall rating
    • Industry: Building Materials
    • Company size: 11-50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Great tool for managing my fleet.

    Reviewed on 17/01/2018

    Helps me manage my fleet and monitor where my trucks are at at any given moment.

    Helps me manage my fleet and monitor where my trucks are at at any given moment.

    Pros

    Easy to use. Helps manage where my fleet is at. Gives me up to the minute updates. I also like the way our customer/s can track the progress of our truck to their job site. Easy to add or delete tasks. Or add or remove users.

    Cons

    It would be great to be able to drill in farther and be able to get a street view (like google maps) of where my truck/s are located. Also, would be great to be able to go back and view history of previous days activity. Also, another idea is to be able to track miles driven per state. For reporting purposes for apportioned plates.

    Response from Onfleet

    Thanks for the feedback, Kenny! It's been great having you as a customer for so long. We discussed your feedback as a team today, and I'm happy to report that we're already working on task history improvements and have some ideas around the street view idea :) We'll be in touch as soon as we have more to share!

    Ashli R.
    Overall rating
    • Industry: Alternative Medicine
    • Company size: 11-50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Exceeds the simplicity that competitors dont!

    Reviewed on 28/06/2021

    As a cannabis distribution company, it is extremely important to track fleet and drivers, route...

    As a cannabis distribution company, it is extremely important to track fleet and drivers, route multiple deliveries and scheduling the most efficient routes since we are carrying expensive products that must be left in cold temps.
    We are able to track all our employees and more with OnFleet, and provide exact etas to brands that procure us to make their scheduled deliveries.
    Best most simplified delivery platform on the market.

    Pros

    I absolutely love the simplicity that this platform provides. Optimized routing and the option to see where our fleet/drivers are in real time.
    The last feature that is very helpful is the eta text message.

    Cons

    I liked the price point least, along with the way the scheduling auto-sets. It seems like it's a little redundant but it definitely still gets the job done.

    Verified Reviewer
    Overall rating
    • Industry: Food & Beverages
    • Company size: 11-50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Easy to use software

    Reviewed on 01/07/2021

    The software has helped make the driver management and route tracking piece of our business a lot...

    The software has helped make the driver management and route tracking piece of our business a lot simpler.

    Pros

    The software has been reliable and just works. Delivery is a key part of our business and this software definitely helps us co-ordinate well with the drivers along with giving customers the opportunity to track their food.

    Cons

    The time estimates are too pessimistic and overshoot actual driving times by at least 50%.

    Showing 5 reviews of 79 Read all reviews

    Onfleet FAQs

    Below are some frequently asked questions for Onfleet.

    Onfleet offers the following pricing plans:

    Onfleet has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

    Onfleet supports the following languages:

    Arabic, English, French, German, Russian, Spanish

    Onfleet supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Onfleet integrates with the following applications:

    Google Docs, Magento Commerce, Shopify, Slack, Typeform, WooCommerce, Wufoo, Zapier, mailparser.io

    Onfleet offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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