About ClockShark
ClockShark is the leading time tracking and scheduling software built for local construction, field service, and franchises that want a simpler way to track mobile employee time, run payroll quickly and accurately, and understand job costs. Over 9,500 companies and 100,000 construction & field service professionals have replaced the hassle of paper timesheets with software that makes it easier to run their business and keeps accountants happy. Don’t take our word for it, start a free trial today!
Key benefits of ClockShark
• ClockShark helps construction and field service companies to shift from pen and paper based attendance systems to a mobile-based digital timesheet platform.
• The solution allows both field employees and managers to register their attendance and clock in and out from their mobile devices or through a web interface.
• The software’s digital time stamping feature helps businesses calculate effective working hours of employees and generate accurate payrolls for them at the end of the month.
• ClockShark uses registered GPSFence geofencing technology to send real-time updates to managers when their employees enter or leave a job site.
• The solution seamlessly integrates with QuickBooks and synchronizes job details and employee service time within the application as well as generates payrolls and client bills.
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- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very good experience . Customer support is there if needed each time I log in.
Reviewed on 20/11/2017
Easier to run payroll each week; ability to track employees each day and know exactly where they...
Easier to run payroll each week; ability to track employees each day and know exactly where they are in relation to where they are supposed to be.
Pros
Easy to use; links efficiently to QuickBooks; easy and fast t for employees to learn; setup was fast and completed virtually without any tutorials, just a few questions with chat. Owner of company started initial setup from home and I completed the next day.
Cons
Job times for pay period do not consolidate on paycheck detail making the check stubs too long; needs to have the ability to make notes during the log in period instead of when logging out or at the beginning - sometimes forget what is needed to be said; when employee does not have a log in for a day, needs to be a reminder the next day to explain why absent the previous day.
Response from ClockShark
Hey, Leah!
Thanks for sharing about how your ClockShark experience is going. We're really happy to hear that your set-up was exceedingly easy, and you were able to get swift help from the Customer Success team via the website Chat feature. :)
As the Office Manager, having a time tracking software that integrates with QuickBooks is very convenient. We also really appreciate your suggestions. Your employees can type in their Notes field after clocking in too: they'll just want to make sure to click "Save" after they do that so that they are recorded.
Regarding the reminder for explaining why a day was missed, I think that's a fabulous idea. We'll add that to our feature voting page so other users can chime in on it too. Did you have any other suggestions? Feel free to email them to me at [email protected] if you do. :)
Thanks for being a part of the ClockShark team, Leah. If you ever need anything, please let us know!
- Industry: Electrical/Electronic Manufacturing
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Second time Customer for a Reason!!
Reviewed on 07/08/2022
I had worked for another similar company and implemented the program there, upon starting with this...
I had worked for another similar company and implemented the program there, upon starting with this new company I thought it was worth using again because my experience with ClockShark the first time was amazing. Customer service is unparalleled, if I get stuck I send a message and within minutes someone helps me!! They've even sent me videos explaining how to do things!
Pros
The ease of use and simplicity of the on-screen format make it less overwhelming than other software I've tried.
It is easy to present to employees and overall very user friendly.
The people that provide service are incredibly helpful and super friendly to me!! There is also no hard sell for anything, I'm hoping to grow the company and when I'm ready for the premium level I know it will be an easy switch but no one has ever tried to convince me I needed more than I have.
Cons
I would like there to be perhaps, a server for picture and video attachments as my techs like this feature the best, being able to upload information this way so that they have it for the future as well as the rest of the team to view. You can attach pictures but the videos have given us a bit of issue and the size of the file allowed is a bit restrictive.
Reasons for Switching to ClockShark
HouseCall pro was #1 very expensive but it was also way overkill for what our needs were. We are a small company that does invoicing and bookkeeping through QB and I couldn't justify the price. Not to mention, after I cancelled they kept billing me hundreds of dollars and it was a challenge to get it back. Customer service not their #1 priority I guess! After this experience I didn't even want to take a chance with ServiceTitan so opted out after the sales call.- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 0.0 /10
Good for 1 job per day work sites, user friendly
Reviewed on 16/02/2022
User friendly for many things especially adding new jobs to the clock, but as I mentioned before,...
User friendly for many things especially adding new jobs to the clock, but as I mentioned before, only good for one job per day shops. And, the base cost per month is put this at a rate much higher than similar programs, especially for small shops.
Pros
Easy to add jobs to the time clock. Job roster is easy to look over with "Hours worked" and "Hours Budgeted" readily available, no having running reports to bill customers.
Cons
Cannot edit employees while they are clocked in the system. Other programs will allow me to fix errors during the day, such as clocked into the wrong job in the morning or missed clocking in when they started working. Editing during the day while the error is fresh allows me to get a head start on payroll and being sure employees are paid for the work they do and that time is billed to the proper job. Base monthly costs put this program at a higher monthly cost than similar programs.
Response from ClockShark
Hi, Jeremiah! Thanks so much for taking the time to leave a detailed review, we truly appreciate it. The ability to edit an employee's time while they are clocked in is an excellent suggestion that I would be happy to pass along to our Product Development team. If you have any other ideas on how ClockShark can be improved, please submit them here: http://ideas.clockshark.com/
As for the cost of the monthly base fee, it goes to the following:
-5-star rated customer support when you need it
-Account implementation and maintenance
-Continuing tutorials and training
-Ongoing software updates and improvements
-And Unlimited data storage
If you have any further questions or comments, we'd be happy to hear them!
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
Overview
Reviewed on 08/06/2023
CS is a good system aside from the above comments. It has tools that other online/mobile timekeeping...
CS is a good system aside from the above comments. It has tools that other online/mobile timekeeping systems do not. At the same time, the GPS issues do not provide a trustworthy method of tracking of employees during work shifts. Rather hard to hold them accountable for certain situations when the system itself has errors and glitches.
Pros
The ability to track and schedule paid time off is a plus for this system. Most others in this arena have not implemented or developed this within their systems. Also the ability to track employees during their work shifts.
Cons
Although the GPS tracking allows for tracking employees during work shifts, the system has many glitches and inconsistencies such as showing someone leave the country and return within an hour. Or reflecting their position as in the middle of the woods or a nearby lake. In the area of "Time Off Requests", the filtering system used on the dashboard and timesheet screens should be implemented to avoid having to go through pages of prior authorized requests that include former employees that have been deactivated.
Response from ClockShark
Hi, Carla! Thank you for taking the time to leave a review. The GPS issues you're describing are often due to an issue within the device being used. Our customer support team can help resolve that. Please contact them at [email protected]. Additionally, we do offer several filter options in order to better sort through the Time Off Requests. Our customer support team can help with this too!
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I LOVE ClockShark!!!
Reviewed on 04/03/2022
Overall I've had a great experience from the start. I found ClockShark online when searching for a...
Overall I've had a great experience from the start. I found ClockShark online when searching for a timekeeping platform and I researched several. ClockShark seemed like it had every feature I was looking for. When I reached out I was immediately called by a representative that was super sweet and informative. I loved even more that I was able to do a FREE TRIAL! I got to test it out for real, with my employees, and just as I expected we all loved it. So, I knew I had to look no further. You're guided by your own personal team member who's there by your side every step of the way that you can reach out to directly for support and they even randomly check in on you. I was able to do a screen share meeting once where they literally walked me through the site and physically showed me how to do things. It was great!
Plus, the website itself has very short, easy videos that you can watch and even have your employees watch to learn how to navigate the site. That is SO GREAT! The fact that they're short and sweet is very appealing because let's be honest, no employee wants to sit and watch a 30-minute video on how to use some new platform their boss is integrating into their daily routine.
Pros
I run a small business that is quickly growing, I handle everything myself from scheduling to payroll. It was becoming such an overwhelming job to keep track of every aspect of my business daily. ClockShark has taken such a weight off my shoulders! Not only does it have literally everything you can ever need to run a company efficiently, but it is also super user friendly!
Cons
Honestly, from using it so much I've found little things here and there that can be tweaked to make certain features even more user friendly, but for the most part, it's right on the money! I haven't come across a feature yet that I haven't liked at all.
ClockShark FAQs
Below are some frequently asked questions for ClockShark.Q. What type of pricing plans does ClockShark offer?
ClockShark offers the following pricing plans:
- Starting from: US$20.00/month
- Pricing model: Subscription
- Free Trial: Available
Each plan provides access for 1 admin with additional seats available for purchase.
Q. Who are the typical users of ClockShark?
ClockShark has the following typical customers:
11–50, 51–200, 201–500, 501–1,000
Q. What languages does ClockShark support?
ClockShark supports the following languages:
English
Q. Does ClockShark support mobile devices?
ClockShark supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does ClockShark integrate with?
ClockShark integrates with the following applications:
ADP Workforce Now, Google Calendar, Gusto, Microsoft Outlook, QuickBooks Online Advanced, RUN Powered by ADP, Sage Business Cloud Accounting, Xero, Zapier
Q. What level of support does ClockShark offer?
ClockShark offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for ClockShark.
- Construction Estimating Software
- Construction Project Management Software
- Time Clock Software
- Time Tracking Software
- Field Activity Management Software
- Professional Services Automation Software
- Employee Scheduling Software
- Job Costing Software
- GPS Tracking Software
- Project Management Software
- Workforce Management Software
- Time and Expense Software
