--- description: If you're in a hunt for the best solution for your business, learn what Abacus Private Cloud has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Abacus Private Cloud Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [Legal Document Management Software](/directory/763/legal-document-management/software) > [Abacus Private Cloud](/software/106793/abacus-private-cloud) # Abacus Private Cloud Canonical: https://www.getapp.sg/software/106793/abacus-private-cloud Page: 1 / 6\ Next: [Next page](https://www.getapp.sg/software/106793/abacus-private-cloud?page=2) > Access your business, securely with a purpose-built and compliant workspace, dramatically reducing IT management burdens and costs, while increasing your organization's teamwork and productivity. > > Verdict: Rated **3.7/5** by 117 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Abacus Private Cloud \- Host and protect your most-used business applications and data - Access your cloud anytime, anywhere using a virtual desktop environment - 100% data availability with disaster recovery and mirrored copies - 99.999% uptime service-level agreement - AES 256-bit Data Encryption - SSAE-16, SOC 2 Type 2 and HIPAA compliant ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.7/5** | 117 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support | 3.7/5 | Based on overall reviews | | Value for Money | 3.4/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: CARET - **Location**: San Diego, US - **Founded**: 1983 ## Commercial Context - **Starting Price**: US$200.00 - **Pricing Details**: Please contact CARET for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Access Controls/Permissions - Authentication - CPU Monitoring - Capacity Analytics - Capacity Planning - Collaboration Tools - Compliance Management - Credential Management - Customizable Branding - Data Import/Export - Data Migration - Data Storage Management - Diagnostic Tools - Disaster Recovery - Electronic Signature - Email Monitoring - Employee Activity Monitoring - File Sharing - For Legal Professionals ## Integrations (13 total) - Comm-unity - Constant Contact - Dropbox Business - Google Drive - Microsoft 365 - Microsoft Excel - Microsoft OneNote - Microsoft Outlook - Microsoft PowerPoint - Microsoft Word - OneDrive - QuickBooks Online Advanced - QuickBooks Time ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Legal Document Management Software](https://www.getapp.sg/directory/763/legal-document-management/software) ## Related Categories - [Legal Document Management Software](https://www.getapp.sg/directory/763/legal-document-management/software) - [Cloud Management Software](https://www.getapp.sg/directory/347/cloud-integration/software) - [Remote Support Software](https://www.getapp.sg/directory/563/remote-support/software) - [Server Management Software](https://www.getapp.sg/directory/647/system-administration/software) - [Remote Work Software](https://www.getapp.sg/directory/1699/remote-work/software) ## Alternatives 1. [Site24x7](https://www.getapp.sg/software/91129/site24x7) — 4.7/5 (344 reviews) 2. [Google Cloud](https://www.getapp.sg/software/122483/google-cloud-platform) — 4.7/5 (2262 reviews) 3. [DoiT](https://www.getapp.sg/software/2062806/doit) — 4.8/5 (56 reviews) 4. [AWS CloudFormation](https://www.getapp.sg/software/2047113/cloudformation) — 4.5/5 (106 reviews) 5. [Datadog](https://www.getapp.sg/software/91489/datadog-cloud-monitoring) — 4.6/5 (357 reviews) ## Reviews ### "Abacus Private Cloud" — 4.0/5 > **Verified Reviewer** | *23 March 2020* | Accounting | Recommendation rating: 9.0/10 > > **Pros**: I love the flexibility it offers myself and my staff\! > > **Cons**: Updates to products is not as easy to accomplish now that we've migrated to cloud. > > Abacus customer support team has been excellent\! ----- ### "Moving to the Abacus cloud was quick and expertly executed. Very Pleased\!" — 5.0/5 > **Norman** | *16 June 2017* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: Abacus Law is indispensable in my practice. I've used it for many years and have adapted it to the specific areas of my practice. The calendaring system keeps me on track so that I meet all deadlines on time. Using Rules in calendaring allows me to enter many calendar items at once with just a few mouse clicks. Form generation and Outlook integration are wonderful features and easy to use. All of this is made even better using Abacus Private Cloud. Not only is Abacus Law always up-to-date, but Office 365 is always current as well. Additionally, not enough can be said for the excellent customer and technical support services provided by Abacus Law experts. I can say without hesitation that if you have an occasion to need help with an issue you will be very pleased with the attention you will receive. I used Abacus Law from an office-based server for many years. Servers aren't cheap. I upgraded my server every 4 to 5 years. Paying an IT tech to install the server, load all the software, and get all workstations connected more than doubled the cost of the server. Furthermore, I had the recurring cost of maintenance, protection against viruses, spyware, malware, ransomware etc, plus the cost of off-site backups. All those issues were a drain on my productivity and nerves. Therefore, I pulled the trigger and moved to Abacus Private Cloud. I'm extremely pleased with how easy the transition went. APC has it all figured out. > > **Cons**: I have no real criticism to report. On my wish list would be a more robust word processing capability in the Notes windows, which would automatically check spelling and allow for easy-to-insert macros for boilerplate text entry - similar to quickparts and autocorrect features in Word. > > I run my entire law practice using Abacus Law and APC. ----- ### "Poor experience(s), plural, long support waits, inflexibility, you have better solutions for Lacerte" — 3.0/5 > **Janet** | *19 July 2021* | Accounting | Recommendation rating: 0.0/10 > > **Pros**: Years ago OfficeTools was a way to share client contact information with employees, and integrate a billing system and CRM, but now there is much better competition out there for the cost they charge. Now I will use Right Networks' secure hosting solution for Lacerte, combined with SmartVault for storage for a one-stop cloud based remote work environment with 24 x 7 live support compared to AbacusNext. > > **Cons**: Wow, where do I start? It is NOT meant for very small businesses like mine as I have downsized over the years, and AbacusNext has proven very inflexible with my request to terminate a very short time after an unannounced autorenewal. I asked to terminate and they said I had (unknown to me) just autorenewed and there was "nothing they could do," I would be forced to pay for a full year of full service. I mentioned an employee told me in writing I could change my service lineup slightly and save $200-$300/month just a few months earlier. Very boor business policies from sales. Prepare yourself for very long support hold times which will be interruptive to doing business, and then long times on the phone with tech support while they try to handle your issues. If you use Lacerte and host it with them, the cost of the time you will lose to waiting while your system access is down for any reason, or to sit through a Lacerte update at a busy time, as just two examples, will outweigh any benefit compared to their competitors. It is awful. You, you will spend 20 minutes to sometimes 45 minute to work with IT once you reach them. The IT personnel are great, they are not the issue, once you get them "live" on the phone (for 20 to 45 minutes). > > I could see a 20 CPA firm who are growing and need the CRM to track clients and contacts using this and it not being too costly, but it is to costly in both price and downtime due to long support hold time to be a good partner for 1 to 10 CPA/tax preparer businesses. ----- ### "Easy file sharing and information retrieval" — 4.0/5 > **Anne** | *26 March 2020* | Legal Services | Recommendation rating: 6.0/10 > > **Pros**: We started with Abacus back in 2008 and switched to the Private Cloud about 4 years ago. Our office is on a barrier island in Florida so the Cloud made sense to us. We are able to work from home after evacuation orders are in place (until we loose power and internet) and don't have to worry about whether our backups are in a safe place -- all our information is safe and available to us through remote access. We love the fact we can open any client's file from any workstation and answer their questions. No more running around looking for a physical file before we can help them. > > **Cons**: Lag times. On a normal in-office day everything usually runs fine. Except when the internet is down. Then all work grinds to a halt. When working offsite there can be a lag or delay that can get irritating. We also have several office staff members who are resistant to training and do not use it to its full ability. The same staff members are highly critical when glitches occur. > > Positive. It allows us to keep records on a large number of clients and files and to allow anyone in the office to retrieve the file. We are now able to retrieve 12 years of file information at the click of a mouse. Being able to view the calendar and files when we are cut off from the physical office is a wonderful perk. ----- ### "Accounting Plus, Inc. Review" — 5.0/5 > **Denise** | *1 June 2020* | Accounting | Recommendation rating: 9.0/10 > > **Pros**: Our company migrated to APC from a set of 3 in-house legacy servers running all of our firm's software programs. We were vulnerable not only to hardware and software issues, but to the potential hacking of the very sensitive data we had collected over 15+ years in business. Our move to APC completely eliminated these concerns. It also made it possible to relocate our entire staff off-site during the COVID crisis in a matter of hours--something that would have been nearly impossible to accomplish securely and without impact to the performance of the system had we been on those old servers. > > **Cons**: Our migration to APC wasn't without some frustration and a bit a of learning curve for our staff. Those initial issues were addressed by Abacus and problems were fixed and we're currently very happy with the state of our APC system. My least favorite things about the cloud environment are the difficulties in using local devices (i.e. USB peripherals such as printers, scanners, signature pads, flash drives, etc.) and the inability to load and update our own software on our cloud computers. But we've learned to live with these limitations and have adopted workarounds when possible. > > We work with the customer service team at Abacus on a regular basis and I can't say enough good things about this group. They are patient, persistent, and easy to work with. We've also worked with staff and managers in other departments at Abacus and have had nothing but great experiences. ----- Page: 1 / 6\ Next: [Next page](https://www.getapp.sg/software/106793/abacus-private-cloud?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/106793/abacus-private-cloud) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data