Epos Now

3.3 (410)
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An easy-to-use, adaptable point-of-sale and payment system.

About Epos Now

Epos Now’s cloud-based point of sale offers a single, centralized platform from which retail and hospitality businesses can manage inventory, prices, multi-channel sales, and much more. The system can integrate with third-party and in-house payment processing and online sales and ordering systems. It also provides a customizable reporting dashboard managers can use to efficiently oversee trade.

Epos Now transaction software offers flexible settings to help users control and streamline the sales process, including sticky category options, button ordering, staff permissions, and payment tender options.

Epos Now can process card payments through in-house or third-party providers. Epos Now Payments accepts Apple and Google payments, including watch and smartphone devices, and all major credit card providers, at affordable, blended rates. Pay-by-link technology also allows customers who aren't present to pay for your products. The integrated software then generates card payment reports alongside your regular transaction reporting.

The Back Office, available through app and web browser on and off-site, helps with product, inventory, customer, and employee management with easy-to-use business software.

For example, with stock tracking features, Epos Now will send daily alerts notifying users of low stock to make ordering easier than ever.

Sales reports keep users informed about product performance, while employee reports make it crystal clear which members of the team could use training or assistance, all while calculating payroll in real-time.

Meanwhile, by maintaining a central customer database, Epos Now permits users to send invoices, grant credit, and collect marketing information easily from customers. Offering extensive reporting options, Epos Now allows users to gain real-time, actionable insight into sales, product, and employee performance.

For businesses with specific needs, Epos Now has partnered with dozens of industry-leading businesses to integrate third-party software and in-house extras into the system, such as Xero, Wix, Shopify, LoyaltyDog, and many more. There are additional apps that can be added to the POS software to create bespoke, flexible business solutions that work with the needs of the user.


Key benefits of Epos Now

Epos Now’s flexible software options bring with them many benefits to those working within the retail and hospitality industries:

Choose your device.
Epos Now users manage their businesses through two main pieces of software. These include the main point of sale, used for sales, and the Back Office where business management is completed.

Business owners and managers can keep track of trade and manage their businesses no matter where they are, thanks to Epos Now’s cloud-based system. Sales can also be switched to different devices, protecting the business from hardware failure. All software works on the mobile app, on tablets, laptops, PCs and Apple devices, giving users full flexibility over what they trade and work on, as well as where they do it!

Adapt your service.
Epos Now offers businesses the ability to choose how they trade, with hundreds of modifiable features from small, handy choices like color-coded hotkeys and tender types, to integrations with some of your favorite business software providers like Sage, Xero, Loyalzoo, and more.

The AppStore provides access to over a hundred possible integrations, some free, some paid, all useful to the right business. You’ll find in-house and third-party apps that can speed up your service, expand your sales channels, and help you manage the business. These include:

1. Online stores, online ordering, app-based ordering for hospitality, and delivery.
2. Accounting software.
3. Loyalty and marketing apps.
4. Payroll, booking, and other back office aids.
5. Payment integrations with third-party processors.

Epos Now also gives users the option to adapt software through the API app, which can ensure their system meets the needs of even the most specialist businesses.

Learn more about your business.
Epos Now generates dozens of downloadable reports on every aspect of your trade as you trade. These reports help give users insights into where a business is weaker or stronger and inform decisions to keep it running as smoothly, efficiently, and profitably as possible.

These reports are generated in real-time, which means you can monitor minute-by-minute while away and can spot problems as soon as they appear.

Reporting covers inventory levels so that you don’t run out of stock, and your system will send you low-stock alerts to make sure nothing gets missed. Reports also keep you informed on individual transactions (for easy refund and complaint management), product performance (so you can promote your bestsellers and drop failing products), employee performance, customer habits, accounts and auditing, and much, much more.

Add Epos Now Payments.
While Epos Now customers can trade with third-party payment processors, Epos Now also have their own, in-house card machines that bring many benefits to a business.

Epos Now Payments is designed to work smoothly with Epos Now software and offers users one simple report, which makes it much simpler to keep track of than many competitors.

The products come in countertop, mobile, and mobile POS forms, which means users can take card payments and use POS in one device, which works well for roaming retail staff, or table-service restaurants.


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Epos Now Software - Epos Now Complete Solution
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Epos Now Software - Epos Now Complete Solution

Not sure about Epos Now? Compare with a popular alternative

Starting Price

US$349.00
one-time
US$69.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

107
62

Integrations

26
42

Ease of Use

3.4 (410)
4.4 (204)

Value for Money

3.1 (410)
4.2 (204)

Customer Service

3.0 (410)
4.3 (204)
Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

3.3 /5
(410)
Value for Money
3.1/5
Features
3.3/5
Ease of Use
3.4/5
Customer Support
3.0/5

Already have Epos Now?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 410
Damien Paul
Damien Paul
Overall rating
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Helpful after sales

Reviewed on 27/04/2024

From sales to after sales the service have been meeting my expectations. Their live chat environment...

From sales to after sales the service have been meeting my expectations. Their live chat environment is really helpful

Pros

I love the after sales offered by epos now they have 24 ×7 support which gives me confidence

Cons

I didnt dislike anything related to eposnow

Response from Epos Now

Hello Damien Paul

Thank you for sharing your feedback with us! We're absolutely thrilled to hear that you received a fantastic service from us.

Knowing that our customers love our service brings us so much joy!

Your kind words will definitely be shared with the entire team.

If you ever have more to share or need assistance, feel free to reach out.

Thanks once again,
Epos Now

Denise
Denise
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Works for our store!

Reviewed on 03/10/2019

Overall, the flexibility and customization is the best feature and the reason we stay. In addition,...

Overall, the flexibility and customization is the best feature and the reason we stay. In addition, Epos is always updating and improving! Very helpful customer service group!

Pros

Flexibility and customization of the software.

Cons

Integrations - We have a few integrations - Shopify, Mail Chimp (which was discontinued), Postal options, etc. The integration we're least pleased with is Shopify. Everything is an add on which makes it hard for small startups.

Alternatives Considered

Shopify POS

Switched From

Shopify POS

Reasons for Switching to Epos Now

Again, flexibility and customization.
William
Overall rating
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Functioning POS

Reviewed on 27/06/2024

Pros

Simple system, easy to train on, knowledgeable service personnel

Cons

Some service people hard to understand.

Response from Epos Now

Dear William,

We are sincerely grateful for your feedback! Hearing about your positive experience with us fills us with joy.

Your kind words mean the world to us and will be shared with the entire team.

If there's anything else you'd like to share or if you need further assistance, please don't hesitate to reach out.

Thank you once again for choosing Epos Now.

Best regards,
Epos Now

Michael
Overall rating
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Scammers, beware of them

Reviewed on 13/06/2024

I would never touch them again. They are hard to contact during critical times of business, many...

I would never touch them again. They are hard to contact during critical times of business, many of their staff are clearly totally inexperienced and inept, their management clearly doesn't care.

Pros

It worked moderately well, but not all the time

Cons

Months after my contract ended and the account cancelled, Eposnow continues to steal my money every month and refuses to process the refund I'm entitled to. Multiple phone calls have made no difference as it appears their system and/or management have in place the process to deliberately and fraudulently grab all the money they can. Stay clear if you value your money.

Response from Epos Now

Hello Michael,

Thank you for taking the time to leave a review. I am sorry to read your comments and to learn about your experience to date.

If you wish to discuss your review, please feel free to reach out to me and my team directly at [email protected].

Thanks again for your share,
Epos Now.

Salah
Overall rating
  • Industry: Food Production
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Bridge bakery

Reviewed on 28/06/2024

Pros

Very good system and easy to use and the customer service

Cons

The epos now app very good and lots of choices

Response from Epos Now

Dear Salah,

We are sincerely grateful for your feedback!
Hearing about your positive experience with us fills us with joy.

Your kind words mean the world to us and will be shared with the entire team.

If there's anything else you'd like to share or if you need further assistance, please don't hesitate to reach out.

Thank you once again for choosing Epos Now.

Best regards,
Epos Now

Showing 5 reviews of 410 Read all reviews

Epos Now FAQs

Below are some frequently asked questions for Epos Now.

Epos Now offers the following pricing plans:

  • Starting from: US$349.00/one-time
  • Free Trial: Not Available

Epos Now has the following typical customers:

Self Employed, 2–10, 11–50, 51–200

Epos Now supports the following languages:

English, Spanish

Epos Now supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Epos Now integrates with the following applications:

Appointedd, BigCommerce, Deputy, Eventbrite, Feefo, Gmail, Google Calendar, Loyal Zoo, Mailchimp, Megaventory, NearSt, PayPal, QuickBooks Online, RMS, Sage 50cloud Accounting, Salesforce Sales Cloud, Shopify, Trustpilot, VoucherCart, Wix, WooCommerce, Workforce.com, Worldpay, Wufoo, Xero, Zapier

Epos Now offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Epos Now.