Club Automation

3.8 (41)
Write a Review!
Web-based club management software to outrival the best .

About Club Automation

Leave the competition behind with Club Automation, a club acceleration platform designed to make your life easier and give members what they want. Founded by club owners, our web-based software solution was created with the unique perspective of knowing exactly what a club needs to thrive. From big-picture plans to tiny day-to-day tasks, everything adds up to determine your club’s success. We provide the tools you need to engage your prospects, increase lead conversions, activate members, customize experience, and automate admin all within your club! Club Automation provides clubs the full experience to streamline and automate processes from the front desk to the back office and everything between.

Roll out the red carpet for your members—and not just when they first join. Keep members coming back for more with Club Automation’s multifaceted communication center that includes automated and templated emails and SMS messages, as well as smart digital marketing. Our powerful mobile app and online member portal give members the customized experience they crave.

End the juggling act with a club acceleration platform that tackles every task on your to-do list. Club Automation streamlines and simplifies, doing everything from managing member profiles and organizing leads to scheduling classes and powering payments and billing. With a point-of-sale system, check-ins, and facility access, front desk management is a breeze. Take control of membership management with centralized membership profiles that store all aspects of member data, from purchase history and billing information to electronic document storage.

It takes a lot to keep your club running smoothly. Enable seamless scheduling in one master calendar that can viewed and edited by all staff members with custom permissions. Track one-time and recurring appointments, view at-a-glance schedules, and create and organize classes. With full class rosters tied to each scheduled event, instructors can easily mark attendance via a tablet or smartphone as participants walk in the door. Staff can also deliver updates and reminders to an entire class roster with options for email and SMS messaging.

The only thing harder than making it to the top is staying there. Interactive reporting and performance analytics give a birds-eye-view of where you stand and data-driven recommendations on where to go next. Customizable reporting provides facilities with personalized business insights that can be shared, saved, printed, and exported.? Integrated payment processing and full-service billing put a dollar amount behind the growth you’ve always dreamed of.

With Club Automation in your corner, your health, fitness, or tennis club will be more than equipped to outrival the competition. That’s why more Top 100 clubs partner with Club Automation than any other software solution. Schedule a call today to see why!


Key benefits of Club Automation

Access all your membership information with a single click—from anywhere you can surf the Internet. Contact information, billing information, membership type, waivers, e-signatures, and contracts are all stored in member profiles that can be easily accessed with customized member and staff permissions.

Make sure the right messages find the right members with list building for email and SMS messaging. Create targeted communication lists based on member information like age, gender, past class registrations, purchasing history, membership type, and more. Automate confirmations, reminders, and marketing messages for easier than ever communication.

Add leads directly to your member management database as “nonmembers,” then create a custom task-based sales process to help your sales staff turn them into the loyal members they’re just waiting to be.

Instant account notifications at check-in give your team insight into a member’s class schedule updates, and special offers upon check-in. Make every week Member Appreciation Week with a custom loyalty program that identifies repeat customers and issues points based on a tailored system.

Offer members 24-7 facility access with a traditional key card or via a barcode on their mobile app. Not only does this add value to existing members, the increased flexibility could lead to more member sign-ups and more revenue for your club.

Allow members to make purchases and payments through a point-of-sale system that’s available on any Internet-enabled device. With an integrated solution, inventory and revenue are added directly to your club’s overall reporting.

Create and organize class and program scheduling in one master calendar that can be viewed and edited with custom permissions. With full class rosters tied to each scheduled event, instructors can easily mark attendance via a tablet or smartphone as participants walk in the door. Staff can also deliver updates and reminders to an entire class roster with options for email and SMS messaging.

Stop wasting time manually entering in recurring discounts and scheduling time for regular programs. With booking rules that you control, easily charge different rates based on age or add a promotional discount that’s automatically applied to qualifying members upon sign-up.

Gain countless hours back in your day and keep your numbers in the green with a tool for managing both member billing and staff payroll. Make it easier for members to pay on time, every time. With automatically emailed monthly statements, members are reminded when a payment is due. Then, they can effortlessly pay with a credit card online, through your club’s mobile app, or at your facility. At the end of a pay period, see how you did with full reports detailing declines, chargebacks, and more.

Save time and make pay day painless by automatically generating payroll based on custom rates and tracking hourly work with the Time Clock feature. When discrepancies arise, communicate directly with department leads via threaded conversations attached to payroll events.

Our interactive reporting software can tell you nearly anything you need to know. More than 75 report types give insight into every aspect of your club from operations and utilization to member dynamics and finances. Click into specific statistics for an even deeper look at the data behind your data.

Pull up the right numbers right when you need them from any device with Internet capabilities. Easily save frequently used report types and schedule them to run on regular schedule. Share your findings with easy exporting.

Make your reports as customized as the experience you provide. Use filters for age, membership type, length of membership, past class registration, and more to identify target groups for new programming. Export contacts from reports directly to an integrated communication center for email or SMS messaging.


Images

Club Automation Software - Leading end-to-end club management software for Tennis, Fitness and Medical Wellness clubs.
Club Automation Software - Keep everyone up-to-date with the integrated scheduler.
Club Automation Software - Flexible membership options customizable for every club.
Club Automation Software - Integrates with many of the worlds leading software providers allowing you to build a club management system tailored to your club.
Club Automation Software - A customizable home screen for POS, check-ins, rewards, staff scheduling, and more
Club Automation Software - Create and organize all classes in one central location and manage while on-the-go
Club Automation Software - Access Club Automation via any connected device
View 8 more
Club Automation video
Club Automation Software - Leading end-to-end club management software for Tennis, Fitness and Medical Wellness clubs.
Club Automation Software - Keep everyone up-to-date with the integrated scheduler.
Club Automation Software - Flexible membership options customizable for every club.
Club Automation Software - Integrates with many of the worlds leading software providers allowing you to build a club management system tailored to your club.
Club Automation Software - A customizable home screen for POS, check-ins, rewards, staff scheduling, and more
Club Automation Software - Create and organize all classes in one central location and manage while on-the-go
Club Automation Software - Access Club Automation via any connected device

Not sure about Club Automation? Compare with a popular alternative

Club Automation

3.8 (41)
VS.

Starting Price

US$1.00
US$1.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

48
26

Integrations

2
1

Ease of Use

4.0 (41)
3.1 (16)

Value for Money

3.6 (41)
1.6 (16)

Customer Service

3.7 (41)
3.5 (16)
Green rating bars show the winning product based on the average rating and number of reviews.

Alternatives

CSI Spectrum

3.3
#1 Alternative to Club Automation
Spectrum NG is a web-based membership management software that serves health & fitness clubs, campus recreation...

Camp & Class Manager

4.5
#2 Alternative to Club Automation
ACTIVE Camp Manager is a camp management solution designed to help camp organizers manage & market camp programs as...

Paramount Acceptance

4.4
#3 Alternative to Club Automation
Pulse by Paramount Acceptance is a gym management software designed to help health and fitness centers manage trainers,...

InTouch CRM

4.7
#4 Alternative to Club Automation
InTouch CRM is designed to help businesses automate sales and marketing through customer data on your website or...

Reviews

Overall rating

3.8 /5
(41)
Value for Money
3.6/5
Features
3.8/5
Ease of Use
4.0/5
Customer Support
3.7/5

Already have Club Automation?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 41
Beth
Beth
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

The staff at Club Automation is second to none!

Reviewed on 23/01/2018

Pros

Club Automation has helped us advance in so many ways. Our fitness facility has nearly 10,000 members and this provides a fast, effective way to not only sign-up new members, but create a good environment for current members to utilize. We enjoy many features such as online sign-ups, electronic guest passes, automatic billing, and certain tracking features/reliable reports.

This has helped our staff tremendously by helping them to cut their time spent on projects down. It allows them too have more time to spend on other areas of their work duties. Another huge benefit is the fact we can log in from any computer any time, any where without having to install actual software only available on a certain number of computers!

I just asked some of my staff to tell me their favorite feature in five seconds. Here were their responses:
1. Capabilities of reports for many different circumstances whether it be corporate partners, payroll deductions, retention etc.
2. Ease of sign-ups for new members.
3. Family check ins. (When one family member scans his/her card, the rest of the family pops up on the screen and all you have to do is check the box next to their names to sign them all in!)

Members love being able to log into their account online and update their billing information, sign up for classes, swim lessons etc. and print out payment history for work reimbursement plans.

Club Automation has truly helped us take a step into the modern world of fitness software!

Cons

Club Automation is working on ways to incorporate certain features and making more customizable forms, such as additional required fields like t-shirt sizes and expediting certain updates such as reoccurring transaction features and showing certain details at check-in. Pro Rating billing is not optional with Club Automation, so that was new to us. Certain reports have great sorting features where others do not have the same capabilities. We are looking forward to these improvements being made and have confidence Club Automation will only continue to provide great service and excel in all of these areas just like they do in ALL other aspects of the software program.

Mat
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good overall

Reviewed on 29/10/2024

The overall experience is good. When he have had some problems they try their best to get it fixed...

The overall experience is good. When he have had some problems they try their best to get it fixed in a timely manner.

Pros

Their trainers did a very good job when we first started with CA.

Cons

They do not offer different sounds/word commands when people check in so it is hard for us to know if someone's membership has expired.

Response from Daxko

Hi Mat - thanks for providing this feedback. We're glad to hear that you had a smooth onboarding experience with Club Automation. If you visit the 'Check-in Settings' page you can navigate to the alert sound options section to adjust the settings to make it more clear that an expired member has checked in. If you need any further help, don't hesitate to reach out to your support team at [email protected]

Sarah
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Owners Beware!!!

Reviewed on 13/05/2024

It was terrible from the beginning and just continues to get worse every month. The fees they...

It was terrible from the beginning and just continues to get worse every month. The fees they charge a small is terrible. We switched from ABC to CA thinking it was less expensive…. Boy were we wrong!!! Our fees literally doubled!!!
We are pay over 10% of our income in CA fees!!!!!

Pros

This is the worst company. The Fees are Unbelievably High!!! They charge you $13 every time a members card is declined. They have a terrible Frankenstein product with terrible customer service.

Cons

The billing department for collecting your dues and through 3 different portals. Good luck trying to figure out delinquent accounts and over due payments. Kiss your profits goodbye

Response from Daxko

Hi Sarah - we are so sorry to hear that your transition to Club Automation hasn't been smooth. Our team would like to connect to address your concerns with the product and address your concerns around fees. Would you mind sending an email to [email protected] with the subject line: Capterra Review and we'll get you connected to the right folks.

Theresa
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Overall an effective tool.

Reviewed on 10/10/2024

It's easy to learn and works well for its' purpose.

It's easy to learn and works well for its' purpose.

Pros

It's a logical platform so easy to navigate.

Cons

When the calendar doesn't allow you to go out 2-3 months out when scheduling on multiple clients unless you close the app and restart. It's a glitch.

Response from Daxko

Hi Theresa - I appreciate you taking the time to leave this feedback. As for the issue with calendar glitch, please send me an email at [email protected] and I'll get you connected with the right person to dig into this with you.

Mary Beth
Overall rating
  • Industry: Sports
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Accounting/Business Owner

Reviewed on 25/07/2024

I really love the CA system. We started with Club Automation in 2013. I am constantly learning...

I really love the CA system. We started with Club Automation in 2013. I am constantly learning what this system can do. It makes my life so much easier. I can access from work, my phone or at home.

Pros

I love how easy it is to set up programs in the court sheets for our junior and members. It is so easy to make changes if needed. I work on the court sheets about 80% of my day and it makes my life so easy.

Cons

1)Would love if our members could go on-line and schedule their own make up classes. 2) Sometimes the blocking of courts does not work. If you are making changes using the block feature it sometimes reverts back to an old-blocked court.

Response from Daxko

Hi Mary Beth - thank you so much for taking the time to provide this feedback. I'm glad to hear that we've been your chosen partner for over 10 years. I wanted to confirm I have passed back your feedback on member facing scheduling options to our product team. As for the issue with court block glitch, please send me an email at [email protected] and I'll get you connected with the right person to dig into this with you.

Showing 5 reviews of 41 Read all reviews

Club Automation FAQs

Below are some frequently asked questions for Club Automation.

Club Automation offers the following pricing plans:

  • Starting from: US$1.00
  • Free Trial: Not Available

Contact Club Automation for detailed pricing information.

Club Automation has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Club Automation supports the following languages:

English

Club Automation supports the following devices:

Android (Mobile), iPhone (Mobile)

Club Automation integrates with the following applications:

Conversica, QuickBooks Online Advanced

Club Automation offers the following support options:

Email/Help Desk, Phone Support, 24/7 (Live rep)

Related categories

See all software categories found for Club Automation.