--- description: If you're in a hunt for the best solution for your business, learn what Hostaway has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Hostaway Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [Hospitality Property Management Software](/directory/81/hospitality-property-management/software) > [Hostaway](/software/106989/hostaway) # Hostaway Canonical: https://www.getapp.sg/software/106989/hostaway Page: 1 / 64\ Next: [Next page](https://www.getapp.sg/software/106989/hostaway?page=2) > Trusted by 20,000+ property managers worldwide, Hostaway is the industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators. > > Verdict: Rated **4.8/5** by 1577 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Hostaway Grow and manage bookings across major channels (Airbnb, Vrbo, Booking.com, Google) Real-time sync on availability, pricing, and calendars across all connected channels. Manage all reservations and conversations in one unified inbox. Automate 93% of repetitive guest communication with AI Replies. Increase earnings by 25%+ with Dynamic Pricing. Track performance with advanced reporting and insights. Self-serve Owner Portals and automated statements for professional, transparent owner reporting Connect your 200+ tools through powerful integrations. Create or connect your own direct booking website to cut OTA commissions Automate cleaning \& task management Industry-best mobile app for on-the-go management Support: Award winning 24/7 phone support, with help always a call away. A comprehensive Help Center for self-service. A 97%+ customer satisfaction rating. Global, multi-language team coverage for local understanding. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 1577 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Hostaway - **Location**: Helsinki, Finland - **Founded**: 2015 ## Commercial Context - **Pricing Details**: The pricing options are based on monthly or annual subscriptions. Contact Hostaway for a customized pricing plan based on the size of the business. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Czech, Danish, Dutch, English, Finnish, French, German, Greek, Italian, Portuguese, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize and 199 more ## Features - API - Access Controls/Permissions - Accounting - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Availability Indicator - Availability Management - Billing & Invoicing - Billing Rate Management - Booking Management - Booking Notes - Built-in Accounting - CRM - Calendar Management - Calendar Sync - Campaign Management - Catering Management - Channel Analytics ## Integrations (63 total) - AIPEX - Akia - Asana - AutoRank - Autohost - BeHome247 - Beyond - Boostly - Boostly - Breezeway - ChargeAutomation - Chekin App - CloudBooks - Doinn - Duve ... and 48 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Hospitality Property Management Software](https://www.getapp.sg/directory/81/hospitality-property-management/software) ## Related Categories - [Hospitality Property Management Software](https://www.getapp.sg/directory/81/hospitality-property-management/software) - [Holiday Rental Software](https://www.getapp.sg/directory/183/vacation-rental/software) - [Channel Management Software](https://www.getapp.sg/directory/738/channel-management/software) - [Hotel Management Software](https://www.getapp.sg/directory/592/hotel-management/software) - [Hotel Channel Management Systems](https://www.getapp.sg/directory/1663/hotel-channel-management/software) ## Alternatives 1. [Guesty](https://www.getapp.sg/software/112215/guesty) — 4.4/5 (480 reviews) 2. [Buildium](https://www.getapp.sg/software/101749/buildium-property-management-software) — 4.5/5 (2232 reviews) 3. [ResMan](https://www.getapp.sg/software/113985/resman) — 4.6/5 (602 reviews) 4. [DoorLoop](https://www.getapp.sg/software/2044823/doorloop) — 4.8/5 (705 reviews) 5. [Innago](https://www.getapp.sg/software/2038007/innago) — 4.9/5 (520 reviews) ## Reviews ### "Amazing service. I would highly recommend\!" — 5.0/5 > **Briana** | *19 May 2026* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: The onboarding was extremely quick and easy\! \[sensitive content hidden\] was excellent to work with. He was patient and answered all of our questions. 10/10 recommend. > > **Cons**: Everything has been wonderful so far. I don’t have any recommendations to improve the onboarding process. > > 10/10. Hostaway has been simple and straight forward with a crazy amount of features that will improve our property management company immensely. ----- ### "South out to \[sensitive content hidden\] Customer Service Super-star" — 5.0/5 > **Samantha** | *24 May 2026* | Hospitality | Recommendation rating: 7.0/10 > > **Pros**: The best thing about Hostaway is the friendly and patient customer service. The Shout out to \[sensitive content hidden\] who has been a truly great help to me. Her professionalism and quick understanding of the issue I was having was appreciated. > > **Cons**: As I am based in Australia there is no Hostaway-referred business which is a disappointment. Also I only have 2 properties which means I cannot access all the benefits of Hostway customers with more properties. > > I have been with Hostaway for 9 months and have found it a basically good platform. Of course you have to get used to certain peculiarities but the more recent customer service has been great. I couldn't do my job without it. ----- ### "Avoid Hostaway – Unfair Billing Practices and Poor Support" — 1.0/5 > **Demi** | *13 July 2025* | Real Estate | Recommendation rating: 0.0/10 > > **Pros**: It kept our calendars in sync and did the job. Gave landlords a view of their schedule and payments and kept them updated. > > **Cons**: Avoid Hostaway – Unfair Billing Practices and Poor Support I’ve been using Hostaway for a while, but my recent experience has been incredibly disappointing. I contacted them back in April to reduce my listings from a large number down to just 5. Despite having clear written proof of this request, they failed to take action and continued charging me for the full number of listings for two additional months. Now, they’re telling me I need to pay June’s invoice (at the inflated rate) before they’ll reduce the listings—even though I made the change request months ago. To make matters worse, they’ve locked me out of my account, seemingly to force payment for services I never used. I’ve submitted a formal complaint, but at this point, I’ll be moving on to another platform. This kind of behavior—ignoring clear communications, continuing to charge unfairly, and restricting access—is completely unacceptable. AVOID AVOID AVOID. ----- ### "I recommend Hostaway" — 5.0/5 > **Sam Jacques C** | *5 May 2026* | Real Estate | Recommendation rating: 8.0/10 > > **Pros**: Hostaway has a lot of possibilities to automate things and it works very good. The app is very nice to work with, I recommend it for property managers\! > > **Cons**: That you need some time to understand everything in the beginning. Hostaway has a lot of tools and automations and that is very good, but it's in the beginning not that easy to understand them all. But they have a very good onboarding where everything is set-up and explained very good\! > > Very good, we love the software\! Hostaway has a lot of possibilities to automate things and it works very good. The dynamic pricing tool is something really valueble. The app is also very nice to work with, I recommend it for property managers\! ----- ### "\[sensitive content hidden\] is amazingly helpful" — 4.0/5 > **Sharon** | *26 May 2026* | Real Estate | Recommendation rating: 1.0/10 > > **Pros**: Calendar sync prevents double bookings. Their technical support is usually always very helpful. \[sensitive content hidden\] are always helpful > > **Cons**: Restrictions ……. I am unable to share reservation info my owners due to the fact that they have access to view coupon codes for properties that are not theirs and that doesn’t make any sense. Why the two would be associated > > \[sensitive content hidden\] is always helpful, clear and makes sure to ensure issues are resolved after the first call She has helped me multiple times and is always great ----- Page: 1 / 64\ Next: [Next page](https://www.getapp.sg/software/106989/hostaway?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/106989/hostaway) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data