--- description: If you're in a hunt for the best solution for your business, learn what Hostaway has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Hostaway Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [Hospitality Property Management Software](/directory/81/hospitality-property-management/software) > [Hostaway](/software/106989/hostaway) # Hostaway Canonical: https://www.getapp.sg/software/106989/hostaway Page: 1 / 65\ Next: [Next page](https://www.getapp.sg/software/106989/hostaway?page=2) > Trusted by 20,000+ property managers worldwide, Hostaway is the industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators. > > Verdict: Rated **4.8/5** by 1597 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Hostaway Grow and manage bookings across major channels (Airbnb, Vrbo, Booking.com, Google) Real-time sync on availability, pricing, and calendars across all connected channels. Manage all reservations and conversations in one unified inbox. Automate 93% of repetitive guest communication with AI Replies. Increase earnings by 25%+ with Dynamic Pricing. Track performance with advanced reporting and insights. Self-serve Owner Portals and automated statements for professional, transparent owner reporting Connect your 200+ tools through powerful integrations. Create or connect your own direct booking website to cut OTA commissions Automate cleaning \& task management Industry-best mobile app for on-the-go management Support: Award winning 24/7 phone support, with help always a call away. A comprehensive Help Center for self-service. A 97%+ customer satisfaction rating. Global, multi-language team coverage for local understanding. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 1597 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Hostaway - **Location**: Helsinki, Finland - **Founded**: 2015 ## Commercial Context - **Pricing Details**: The pricing options are based on monthly or annual subscriptions. Contact Hostaway for a customized pricing plan based on the size of the business. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Czech, Danish, Dutch, English, Finnish, French, German, Greek, Italian, Portuguese, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize and 199 more ## Features - API - Access Controls/Permissions - Accounting - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Availability Indicator - Availability Management - Billing & Invoicing - Billing Rate Management - Booking Management - Booking Notes - Built-in Accounting - CRM - Calendar Management - Calendar Sync - Campaign Management - Catering Management - Channel Analytics ## Integrations (61 total) - AIPEX - Akia - Asana - AutoRank - Autohost - BeHome247 - Beyond - Boostly - Boostly - Breezeway - ChargeAutomation - Chekin App - CloudBooks - Doinn - Duve ... and 46 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Hospitality Property Management Software](https://www.getapp.sg/directory/81/hospitality-property-management/software) ## Related Categories - [Hospitality Property Management Software](https://www.getapp.sg/directory/81/hospitality-property-management/software) - [Holiday Rental Software](https://www.getapp.sg/directory/183/vacation-rental/software) - [Channel Management Software](https://www.getapp.sg/directory/738/channel-management/software) - [Hotel Management Software](https://www.getapp.sg/directory/592/hotel-management/software) - [Hotel Channel Management Systems](https://www.getapp.sg/directory/1663/hotel-channel-management/software) ## Alternatives 1. [Guesty](https://www.getapp.sg/software/112215/guesty) — 4.4/5 (480 reviews) 2. [Buildium](https://www.getapp.sg/software/101749/buildium-property-management-software) — 4.5/5 (2234 reviews) 3. [Innago](https://www.getapp.sg/software/2038007/innago) — 4.9/5 (528 reviews) 4. [DoorLoop](https://www.getapp.sg/software/2044823/doorloop) — 4.8/5 (710 reviews) 5. [ResMan](https://www.getapp.sg/software/113985/resman) — 4.6/5 (602 reviews) ## Reviews ### "Smooth and Clear Onboarding With Hostaway" — 5.0/5 > **Michelle** | *6 February 2026* | Real Estate | Recommendation rating: 9.0/10 > > **Pros**: What I like most so far is that the product seems solid and easy to use. It looks like it will be a good fit for our needs. The onboarding process went well, and the onboarding specialist, \[sensitive content hidden\], was very knowledgeable and helpful. He explained things clearly, answered our questions, and made the process easier to understand. Having someone who knew the system well made a big difference. > > **Cons**: Overall, the experience has been positive. While the initial sales process did not fully meet expectations and could have been clearer and more thorough, the experience improved significantly once onboarding was complete. Since coming onboard, the team has been responsive, supportive, and easy to work with. Communication has been timely, questions have been addressed quickly, and there is a clear willingness to help and improve. It’s encouraging to see the level of care and professionalism demonstrated after onboarding, and that has gone a long way in building confidence moving forward. With some refinement to the sales process, the overall experience would be even stronger > > Overall, the experience has been positive. I just started onboarding with my representative, \[sensitive content hidden\]. He was thorough, knowledgeable, clear, and stayed on task throughout the process. It was a very good experience. ----- ### "Going Great, So far\!" — 5.0/5 > **Ashley** | *4 June 2026* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: What I liked most about Hostaway was the ease of use and how intuitive the platform is overall. The calendar sync has worked well across our booking channels, helping keep availability updated in one place. I also like the website booking widget, which makes it easy to accept direct bookings and display availability on our website. Overall, it has simplified managing multiple homes from a single platform. \[sensitive content hidden\] our onboarding specialist, was especially helpful throughout the process. She was patient, knowledgeable, and adapted her training style to fit how I learn. She allowed me to take the lead while she screen shared and guided me through the software, which made it much easier to understand the platform and feel confident using it. > > **Cons**: One downside was the initial onboarding and setup process. During our initial implementation, the system was not configured correctly, which caused availability to be displayed when the homes were actually unavailable. This created some confusion and booking inquiries for dates that should have been blocked. Once the issue was identified and corrected, the system worked as expected. ----- ### "Look at other PMS solutions." — 2.0/5 > **Kim** | *1 November 2025* | Real Estate | Recommendation rating: 0.0/10 > > **Pros**: My onboarding specialist was very nice and knowledgeable, but since then support has been a disaster. > > **Cons**: I have had huge issues with syncing pricing across platforms. I pay extra for the dynamic pricing ad on, and even though the calendar in Hostaway shows prices correctly, they are incorrect in Airbnb, and for some dates, they show my pricing lower than my minimum pricing. > > Mostly terrible. I was sold on their 24/7 phone support, but no one picks up the phone or calls back when you try to use that option. My support ticket has been "escalated" for almost 3 days, and there is still no resolution, and only limited responses that mostly consist of "we're working on it". Due to the lack of price syncing, a reservation was made during my busiest week for almost $400 less than the pricing set on Hostaway. ----- ### "Outstanding Customer Success Support from \[sensitive content hidden\] at Hostaway" — 5.0/5 > **Verified Reviewer** | *7 May 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: What stood out most was the quality of support and customer engagement, especially from \[sensitive content hidden\], our Customer Success Manager. She has been responsive, proactive, knowledgeable, and genuinely invested in helping us succeed. The platform itself is comprehensive and well-suited for managing short-term rental operations, with strong integrations and automation capabilities that simplify day-to-day management. > > **Cons**: Like many powerful platforms, there is a learning curve when first implementing and optimizing all features. Some advanced configurations and reporting could also be more intuitive. However, the support from the CSM team helped overcome these challenges quickly. > > Overall, our experience with Hostaway has been very positive. The platform has helped streamline operations and improve efficiency, and the customer support has been excellent throughout the process. \[sensitive content hidden\], in particular, has been exceptional — professional, attentive, and always available to guide us through questions or improvements. Having a strong CSM makes a huge difference, and she has been a real partner in our success. ----- ### "Where Excellence Means Business Success" — 5.0/5 > **Mia** | *21 May 2026* | Leisure, Travel & Tourism | Recommendation rating: 9.0/10 > > **Pros**: The ease of onboarding and the genuine hospitality that I felt begining from my first conversation to my onboarding manager. The Dashboard is very easy to follow. > > **Cons**: At first it was calling for Customer assistance. It appeared that they are a growing company experiencing growing pains. Different times of the day are less busy. I prefer to wait and speak with a life person instead of a robot. I don't do well with robots. > > Excellent support with a very satisactory experience. Looking forward to much success in the very near future. ----- Page: 1 / 65\ Next: [Next page](https://www.getapp.sg/software/106989/hostaway?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/106989/hostaway) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data