---
description: If you're in a hunt for the best solution for your business, learn what Agent.ai has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Agent.ai Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [Agent.ai](/software/107241/agent-ai)

# Agent.ai

Canonical: https://www.getapp.sg/software/107241/agent-ai

> Agent.ai provides businesses with the tools to automate their customer service using an artificial intelligence multi-channel chatbot
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Agent.ai

 Integrate Agent.ai with your current CRM or messaging system to extract customer information, files and interactions which can be used as intelligence when developing automated responses for the chatbot.

 Answer customer queries in as little time as possible with 24/7 live FAQ’s. Agent.ai suggests appropriate responses to customer queries on the chat function using information gathered from FAQ’s, agent interactions, support ticket resolutions and knowledgebase. 

 Visualize all customer activity with Agent.ai’s Customer Chronicle which presents an interactive and detailed timeline of all user in-app behavior. 

 Decide how much control you want to give to Agent.ai by selecting the auto-pilot mode for more automated chat bot interaction or co-pilot mode for more live agent interaction.

 Organize your customers into different priority groups based on their Customer Lifetime Value with Agent.ai’s user segmentation feature.

## About the vendor

- **Company**: Agent.ai
- **Location**: Mountain View, US
- **Founded**: 2015

## Commercial Context

- **Pricing model**:  (Free version available) (Free Trial)
- **Pricing Details**: $1.00 per AI utilized conversation
Enterprise-grade Customer Service Platform is FREE
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States

## Features

- Activity Dashboard
- Alerts/Escalation
- Autoresponders
- CRM
- Chat/Messaging
- Chatbot
- Customer Database
- Customer Segmentation
- Dashboard
- Data Extraction
- For Sales Teams/Organizations
- Help Desk Management
- Interaction Tracking
- Knowledge Base Management
- Live Chat
- Machine Learning
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing
- Performance Metrics

## Integrations (10 total)

- Freshdesk
- Helpshift
- Intercom
- Meta for Business
- Oracle B2C Service
- Oracle Service
- Salesforce Service Cloud
- Slack
- Twitter/X
- Zendesk Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Customer Service Software](https://www.getapp.sg/directory/231/customer-service/software)

## Related Categories

- [Customer Service Software](https://www.getapp.sg/directory/231/customer-service/software)
- [Artificial Intelligence (AI) Software](https://www.getapp.sg/directory/1397/artificial-intelligence/software)
- [Customer Support Software](https://www.getapp.sg/directory/562/customer-support/software)

## Alternatives

1. [Tidio](https://www.getapp.sg/software/105081/tidio-chat) — 4.7/5 (590 reviews)
2. [Genesys Cloud CX](https://www.getapp.sg/software/104597/genesys-cloud) — 4.3/5 (262 reviews)
3. [Capacity](https://www.getapp.sg/software/129319/capacity) — 4.5/5 (14 reviews)
4. [Assembled](https://www.getapp.sg/software/2058183/assembled) — 4.7/5 (85 reviews)
5. [Tiledesk](https://www.getapp.sg/software/2061511/tiledesk) — 4.6/5 (154 reviews)

## Links

- [View on GetApp](https://www.getapp.sg/software/107241/agent-ai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/agent-ai/> |
| en-AE | <https://www.getapp.ae/software/107241/agent-ai> |
| en-AU | <https://www.getapp.com.au/software/107241/agent-ai> |
| en-CA | <https://www.getapp.ca/software/107241/agent-ai> |
| en-GB | <https://www.getapp.co.uk/software/107241/agent-ai> |
| en-IE | <https://www.getapp.ie/software/107241/agent-ai> |
| en-NZ | <https://www.getapp.co.nz/software/107241/agent-ai> |
| en-SG | <https://www.getapp.sg/software/107241/agent-ai> |
| en-ZA | <https://www.getapp.za.com/software/107241/agent-ai> |

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