--- description: If you're in a hunt for the best solution for your business, learn what eviivo has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: eviivo Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [Hospitality Property Management Software](/directory/81/hospitality-property-management/software) > [eviivo](/software/107319/eviivo) # eviivo Canonical: https://www.getapp.sg/software/107319/eviivo Page: 1 / 17\ Next: [Next page](https://www.getapp.sg/software/107319/eviivo?page=2) > eviivo Suite is an award-winning booking \& property management platform. Its ground-breaking technology provides independent hoteliers, property managers, \& hosts with an easy way to manage bookings, guests, online travel agencies \& property owners – for a single property or an entire portfolio. > > Verdict: Rated **4.0/5** by 393 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of eviivo eviivo Suite provides a single, centralized all-in-one platform rather than a tangled web of integrations. Users have less to learn, enjoy a faster ramp-up for their teams, and are able to get more done, faster and with greater cost efficiency. eviivo Suite automates areas that other systems barely reach, allowing users to save costs, overcome staff shortages, and gain back valuable work hours. eviivo Suite is a full multi-user, multi-property, multi-channel platform. It allows users to manage all their accommodation businesses and bookings at a glance, and to permits access to and/or communication with both internal and external stakeholders. An award-winning color-coded booking calendar helps users manage and review all bookings accurately and efficiently from one screen, regardless of source or location, via a web browser or via eviivo’s mobile app. eviivo’s leading OTA integrations provide deeper coverage than most alternatives, and put an end to manual updates, saving users hours per week while avoiding overbookings. eviivo provides full Level 1 Payment Card Industry (PCI) compliance, allowing users to store, view and manage payment cards securely. eviivo Suite’s unparalleled payment automation allows users to set fully automated payment schedules that work best for their business and improve control over their cash flows. eviivo’s ground-breaking, AI-powered Concierge allows users to achieve 24/7 responsiveness to online guest enquiries, even when no one is available. eviivo Conversations provides full email automation and a unified, AI-powered inbox where users can manage all guest communications, including Booking.com, Airbnb, Vrbo and Expedia messages as well as their own direct emails and WhatsApp \& SMS conversations. eviivo's policy management, dynamic pricing rules, and the widest array of promotional tools enable users to manage rates effectively, in bulk, and devise smart pricing strategies for growth. A comprehensive set of KPI dashboards, performance reports and built-in period-end trial balances provide effective resources for revenue managers and accountants – while a rich set of open APIs and integrations expand operational workflow integration with countless other applications and web services. eviivo’s award-winning native mobile application, available on iOS and Android, gives users the flexibility to manage their business on the move from any smartphone or tablet device. The only mobile app to support booking and rate calendars on a full multi-property, multi-channel basis. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 393 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: eviivo - **Location**: London, UK - **Founded**: 2005 ## Commercial Context - **Starting Price**: US$40.00 - **Pricing model**: Flat Rate - **Pricing Details**: eviivo suite starts at $40 month and adjusts depending on the size of your property. To receive accurate pricing information, contact eviivo directly. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Italian, Portuguese, Spanish - **Available Countries**: Austria, Belgium, Canada, France, Germany, Italy, Portugal, Spain, Switzerland, United Kingdom, United States ## Features - API - Accounting - Alerts/Notifications - Appointment Management - Availability Indicator - Availability Management - Billing & Invoicing - Billing Rate Management - Booking Management - Booking Notes - Built-in Accounting - CRM - Calendar Management - Calendar Sync - Campaign Management - Channel Analytics - Channel Management - Commission Management - Contact Management - Content Management ## Integrations (14 total) - Breezeway - Duve - GuestRevu - Jervis systems - KeyNest - Operto - PayPal - PriceLabs - RoomPriceGenie - Turno - UpMarket - Vrbo - Xero - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Hospitality Property Management Software](https://www.getapp.sg/directory/81/hospitality-property-management/software) ## Related Categories - [Hospitality Property Management Software](https://www.getapp.sg/directory/81/hospitality-property-management/software) - [Online Booking Software](https://www.getapp.sg/directory/83/reservation-online-booking/software) - [Hotel Management Software](https://www.getapp.sg/directory/592/hotel-management/software) - [Channel Management Software](https://www.getapp.sg/directory/738/channel-management/software) - [Holiday Rental Software](https://www.getapp.sg/directory/183/vacation-rental/software) ## Alternatives 1. [Guesty](https://www.getapp.sg/software/112215/guesty) — 4.4/5 (465 reviews) 2. [Hostaway](https://www.getapp.sg/software/106989/hostaway) — 4.8/5 (1524 reviews) 3. [Lodgify](https://www.getapp.sg/software/91252/lodgify) — 4.5/5 (1282 reviews) 4. [ResNexus](https://www.getapp.sg/software/122499/reservation-nexus) — 4.8/5 (428 reviews) 5. [Hotelizer](https://www.getapp.sg/software/2069375/hotelizer-pms) — 4.9/5 (89 reviews) ## Reviews ### "Not just a software. Eviivo is a great team , ready to help,just what my small Guest House needs." — 5.0/5 > **Hazel** | *25 June 2018* > > **Pros**: Easy to use and great reports available. The set up was very simple and the training provided on line was very clear and accessible. Excellent support from the Eviivo team throughout the period I have been using the software. > > **Cons**: I am probably not using all the software to its maximum for my business; but this is my fault not theirs. I need to invest a little more time in using the software which will save me time in the longer run. ----- ### "Eviivo recommendation" — 5.0/5 > **Kerensa** | *22 February 2022* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: It does what you need it to do and the service teams are always very helpful in filling in any gaps. I've used the software in my Guesthouse for 6 years and I'd have no hesitation in using Eviivo in my next business > > **Cons**: The RATES section always seemed to confuse me ... luckily the helpline was always there to put me right. > > Great experience and such helpful support, made it easy to sit back and forget about it ----- ### "7 years of pulling my hair out..." — 2.0/5 > **Sean** | *22 August 2016* | Hospitality | Recommendation rating: 2.0/10 > > **Pros**: Ease of use. Support is always available during normal business hours, and no wait time. Customization of reports and letters. Automated letters for reminders and follow-up with guests. Excellent up-time. No Night Audit process necessary. > > **Cons**: The largest problem I have with this product is the lack of ability to choose your own credit card processor. You are basically stuck with two options, Intuit (awful), and InnPayment which I have not tried yet. Our resort takes advance deposits up to one-year in advance of arrival. Many of our guests return year after year, and so opt to make their next year's reservation when departing. The problem arises if their plans change... Intuit will not allow a refund to a credit card after 90 days has passed, which means we have to write a company check. This might not seem like a huge problem, but the additional workload for doing refund checks, combined with the delays in check processing for our European customers makes it a customer service nightmare. I like the amount of customization options in the reports and letters, but the lack of code for certain things bothers me. Also, the lack of supporting detailed reports for some daily reporting totals (adv. deposits used) makes auditing difficult at times. The real problem seems to be the lack of supporting reports. For example, there is a daily summary report which has values for many categories, cash, visa, gift certificates, revenue, taxes, advance deposits, etc. The problem is that with some of the totals, you don't have access to a detail report to support the total, so it's difficult to audit out of balance issues. They have been working on it gradually, but there's still a couple of categories that need detail reports > > So many growing pains\! We've had the software for about 7 years, and I have really mixed feelings. This product has so much potential, but it seems that it's being executed poorly at times, with perhaps some questionable development decisions. When we first began using the software, we had a credit card terminal to process payments, but opted to use the internal credit card processing for a more streamlined process. Initially, there were a lot of problems getting the systems end-of-day to correspond with the credit card processing end-of-day. This resulted in a challenge in reconciling our bank statement, because the amounts funded did not match the daily totals from the system. After a lot of time spent working on this, we were able to have this situation resolved, and the system worked okay for quite awhile. RezOvation is locked into using one of two (the second recently added) credit card processors. This in and of itself might not be a bad thing, except that in this case the primary processor is Intuit Payment Solutions. Intuit has chosen to implement policy restrictions on issuing refunds which boggles the mind. After 90 days has passed from the date of the charge, it's impossible to issue a refund back to the card that was charged. Unacceptable\! For a resort that takes advance deposits, this is an unnecessary burden. It creates delays, additional workload, and negative guest experiences. Accuracy of reporting is a critical part of any PMS. It seems a lot of hotel software I have tried has an achilles heel in the reporting, not necessarily all reports, but each product seems to have at least one area that is questionable. RezovationGT is no different. On the Daily Summary report, there are categories that show totals for groups, and for advance deposits taken/ used which have no supporting reports to show how those totals are calculated. This makes it difficult to audit if the day is out of balance. The online segment of RezOvation is also very difficult to deal with. We originally had it set up so our guests could make reservations through our website via Webervations. It seemed to work okay at first, but then they went through a PCI compliance audit, and changed how payments were taken. The payments became "tokenized," so you could not see card details within the system. There were other issues with this process as well as batch-out time issues, which made it a no-go for us. ----- ### "Very User Friendly" — 5.0/5 > **Petra** | *8 April 2020* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: my initial training session was very important and over time - it is quite an easy system to use > > **Cons**: Nothing so far, but I do need to take the time and discover all that Eviivo does. > > I was using it daily until COVID19 hit. Now I am getting a large amount of cancellations, but I am also blocking my calendar. ----- ### "Software with a lot of options\!\!\!" — 4.0/5 > **Debbie** | *8 October 2020* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: I became associated with this software when the previous software company REZOVATIONS sold to Eviivo. The transition was a bit bumpy at first but over time Eviivo has become enjoyable to use. It has a lot of capability with a lot of options. Customer service is sometimes right on with help, other times I struggle to get a solution or a satisfying answer to my question or concern. I would like to see an improvement to the the ability to send email confirmations and correspondence to our customers. > > **Cons**: I would like to see an improvement to the ability to send email confirmations and correspondence to our customers. It would be nice to be able to preview or edit the email before you send it to your customer. Some times it becomes this software makes it difficult to change the price of a room when you book it. ----- Page: 1 / 17\ Next: [Next page](https://www.getapp.sg/software/107319/eviivo?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/107319/eviivo) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data