ComplianceQuest

A 100% cloud based Quality & Safety Management System (QHSE)

About ComplianceQuest

ComplianceQuest is a real cloud AI-powered Enterprise Quality and Safety Management System (QHSE = EQMS + EHS) built on the Salesforce.com platform. ComplianceQuest’s suite of solutions streamlines quality, safety, compliance, content and collaboration management initiatives and strategies across diverse, globally-based supply chain networks.

It provides an integrated suite of EQMS Capabilities including audit management, corrective action (CAPA), change management, complaints management, document management system (EDMS), equipment management, inspection management, non-conformance, risk, supplier management, training management, management review management.

The EHS suite includes health and safety, environmental management, sustainability, contractor, permit to Work/JSA, training and risk, incident management

With configurable workflows, object design and user interface design, ComplianceQuest scales to fit the needs of 5 to 10,000+ users, from multi-national, multi-division Fortune 500 companies, to single site organizations. The platform is mobile and multi-lingual ready, with support for 18 different languages.

ComplianceQuest integrates with existing enterprise applications and new features, services and regulations are added periodically and as required. Recently, during this COVID-19 pandemic situation ComplianceQuest collaborated with Salesforce's Work.com initiative to release Supplier Readiness and Workplace Safety apps.

Pricing starting from:

US$30.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of ComplianceQuest

Scalable Cloud Platform:

  • Streamline and securely scale complex supply chain and supplier networks with ComplianceQuest's modern cloud technology.

    Connected:

  • ComplianceQuest's EQMS and EHS modules are complete in themselves and fully connected with each other. Thus, customers can use specific modules as per their needs or opt for the entire solution suite.

    Advanced Dashboards:

  • Get actionable insights with ComplianceQuest's efficient reporting, dashboarding and querying engine.

    Updated:

  • New features, services and regulations are added to ComplianceQuest periodically and as required.

    Accessibility:

  • Access ComplianceQuest on the go - anywhere, anytime and on any device, with complete access to reports, approvals, record views, reviews, alerts and more.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    United Arab Emirates, Austria, Australia, Belgium, Bahrain , Brazil, Canada, China, Costa Rica, Germany, Denmark, Finland, United Kingdom, Ireland, Israel, India, Italy, Jordan, Japan, South Korea, Kuwait, Lebanon, Mexico, Malaysia, Netherlands, Norway, New Zealand, Oman, Qatar, Saudi Arabia, Sweden, Singapore, Syria, Thailand, Turkey, United States, South Africa

    Supported Languages

    Arabic, Chinese, Czech, Danish, Dutch , English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

    Pricing starting from:

    US$30.00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    ComplianceQuest Software - ComplianceQuest offers you a fully integrated and modular QHSE (EQMS + EHS) management system for all your quality, safety, compliance, collaboration needs across your organization including global located teams and supply chains.
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    ComplianceQuest video
    ComplianceQuest Software - ComplianceQuest offers you a fully integrated and modular QHSE (EQMS + EHS) management system for all your quality, safety, compliance, collaboration needs across your organization including global located teams and supply chains.
    ComplianceQuest Software - 2
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    Features

    Total features of ComplianceQuest: 92

    • API
    • Access Controls/Permissions
    • Accident Investigation
    • Activity Dashboard
    • Activity Tracking
    • Alerts / Escalation
    • Alerts/Notifications
    • Approval Process Control
    • Archiving & Retention
    • Audit Management
    • Audit Trail
    • Automated Routing
    • Calendar Management
    • Case Management
    • Change Management
    • Collaboration Tools
    • Commenting/Notes
    • Communications Management
    • Complaint Management
    • Compliance Management
    • Configurable Workflow
    • Corrective and Preventive Actions (CAPA)
    • Customer Complaint Tracking
    • Customizable Fields
    • Customizable Forms
    • Customizable Reports
    • Data Import/Export
    • Data Visualization
    • Defect Tracking
    • Design Management
    • Document Automation
    • Document Coding & Control
    • Document Management
    • Document Review
    • Document Storage
    • Drag & Drop
    • Electronic Signature
    • Email Alerts
    • Equipment Management
    • Feedback Management
    • File Management
    • Forms Management
    • Full Text Search
    • ISO Standards Management
    • Incident Management
    • Incident Reporting
    • Industrial Safety Management
    • Inspection Management
    • Issue Tracking
    • Lifecycle Management
    • Maintenance Management
    • Milestone Tracking
    • Monitoring
    • Nonconformance Tracking
    • OSHA Recordkeeping
    • Occupational Health Management
    • Periodic Review
    • Prioritization
    • Progress Tracking
    • Project Management
    • Project Planning
    • Project Workflow
    • Quality Assurance
    • Quality Control
    • Real Time Data
    • Real Time Reporting
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Requirements Management
    • Risk Analytics
    • Risk Assessment
    • Risk Management
    • Role-Based Permissions
    • Root Cause Analysis
    • Routing
    • Self Service Portal
    • Social Media Monitoring
    • Status Tracking
    • Supplier Management
    • Supplier Quality Control
    • Survey/Poll Management
    • Task Management
    • Task Planning
    • Task Progress Tracking
    • Task Scheduling
    • Template Management
    • Third Party Integrations
    • Training Management
    • Training Record Management
    • Version Control
    • Workflow Management

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    Reviews

    Overall rating

    4.8 /5
    (55)
    Value for Money
    4.8/5
    Features
    4.8/5
    Ease of Use
    4.7/5
    Customer Support
    4.9/5

    Already have ComplianceQuest?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 55
    Alastair
    Overall rating
    • Industry: Mechanical or Industrial Engineering
    • Company size: 1,001-5,000 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    ComplianceQuest...Above and Beyond

    Reviewed on 13/12/2018

    ComplianceQuest take customer relations seriously. I have really enjoyed the professionalism of...

    ComplianceQuest take customer relations seriously. I have really enjoyed the professionalism of working with ComplianceQuest. They are very patient and make sure that everything is to our satisfaction. To date we have only implemented Incoming Inspection, but I look forward continue to work with ComplianceQuest to implement non-conformance, deviations, SCARS, Audit, and supplier portal.

    For years our incoming inspections was a manual process with the use of handwritten notes in folders. Today we no longer use folders and capture all the data in Salesforce using ComplianceQuest. We are able to link to the drawing, we have incorporated skip lot and supplier health plans into our incoming inspections, and it's all completely transparent to the inspectors. The Inspectors look at the queue and see what needs to be inspected and ComplianceQuest manages the rest.

    The inspection process is more streamlined and only parts that need to be inspected are inspected, allowing the parts to flow much quicker through the system.

    We also use ComplianceQuest at our other locations in the US and this allows us to better control the quality of the parts and our suppliers.

    Pros

    The Inspection module in ComplianceQuest is intuitive and easy to use. The interface is customizable so you can easily set up the look and feel for your users. We were able to set up the Inspection tabs that followed or workflow, and this made it very user friendly.

    We had a need to develop some custom code for our process and we worked very closely with ComplianceQuest. They listened to our needs and were helpful when asked for recommendations. They were always accessible to answer any questions we had, regardless of the issue, big or small.

    Cons

    Like any software the initial setup is a chore. You have to follow the steps carefully and make sure you have all the correct permission sets, but ComplianceQuest was there every step of the way to assist.

    Bryan
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 201-500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    The Best QMS on Salesforce

    Reviewed on 10/12/2018

    The support and expertise provided by ComplianceQuest along with their commitment to customer...

    The support and expertise provided by ComplianceQuest along with their commitment to customer success is 5-star all the way.

    Pros

    The team at ComplianceQuest has brought years of Quality experience and put it onto the world's best cloud platform. My company specializes in helping Life Sciences organizations with their quality processes, GxP, and maintaining compliance in the cloud and we have been extremely impressed when recommending and implementing ComplianceQuest for out customers.

    The workflow with each module follows best practices that internal Quality teams can trust with Part 11 eSignature and audit trail, combined with the robust security and permissions provided on the Salesforce platform.

    Cons

    Nothing negative to say about this product.

    Nat
    Overall rating
    • Industry: Oil & Energy
    • Company size: 5,001-10,000 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    A full EQMS Solution for our Business

    Reviewed on 20/09/2022

    Pros

    The configuration to meet our business requirements has been critical to making this implementation a success. The team has been fantastic at guiding us along each step of the journey.

    Cons

    Reducing the number of clicks would be an improvement as there are often many clicks required before moving to the next step of the process

    Dhruti
    Overall rating
    • Industry: Medical Devices
    • Company size: 1,001-5,000 Employees
    • Used for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    NAMSA review of CQ

    Reviewed on 25/09/2020

    Pros

    The ability to view the progress of a record on the main screen. Tasks being generated directly for users. Linking of root cause and risk assessment tools directly in NC/CAPA records.

    Cons

    Lack of impact assessment for changes being made to documents or DCR process. Limited use of 'Users' vs. 'Process Users' leading to most functions to be done by Process Users.

    Andrea
    Overall rating
    • Industry: Medical Devices
    • Company size: 51-200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    CQ review

    Reviewed on 19/08/2022

    Pros

    I like that it is easy to use. U do not require to invest much in training since each user can easily identify how to execute the transactions.

    Cons

    I do not something specific to mention in this point.

    Showing 5 reviews of 55 Read all reviews

    ComplianceQuest FAQs

    Below are some frequently asked questions for ComplianceQuest.

    ComplianceQuest offers the following pricing plans:

    • Starting from: US$30.00/month
    • Pricing model: Subscription
    • Free Trial: Not Available

    ComplianceQuest starts at $20/user/month. Contact [email protected] directly for detailed pricing information.

    ComplianceQuest has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

    ComplianceQuest supports the following languages:

    Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

    ComplianceQuest supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    ComplianceQuest integrates with the following applications:

    1CRM, Accounting ASAP, FinancialForce Accounting, NetSuite, Oracle CRM On Demand, Rootstock Cloud ERP, SAP Customer Experience, Salesforce Platform, Salesforce Sales Cloud, Salesforce Service Cloud

    ComplianceQuest offers the following support options:

    Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

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