---
description: If you're in a hunt for the best solution for your business, learn what QualityQuest has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
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title: QualityQuest Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Complaint Management Software](/directory/841/complaint-management/software) > [QualityQuest](/software/107333/compliancequest)

# QualityQuest

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> ComplianceQuest is an AI-powered, cloud-based Quality Management System (QMS) that helps organizations streamline quality processes, improve compliance, strengthen traceability, and drive continuous improvement across the enterprise.
> 
> Verdict: Rated **4.6/5** by 113 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of QualityQuest

&#10;  Move from Reactive to Proactive Quality with CQ.AI&#10;  Use purpose-built AI to accelerate investigations, identify recurring issues, surface trends, recommend next actions, and reduce manual work across quality processes.&#10;&#10;&#10;&#10;  Improve Compliance \&amp; Audit Readiness&#10;  Standardize quality processes, maintain complete audit trails, automate approvals, and keep teams inspection-ready with real-time visibility.&#10;&#10;&#10;&#10;  Accelerate CAPA \&amp; Issue Resolution&#10;  Capture, investigate, and resolve nonconformances, deviations, complaints, audit findings, and CAPAs through connected, structured workflows.&#10;&#10;&#10;&#10;  Strengthen End-to-End Quality Traceability&#10;  Connect CAPA, audits, complaints, inspections, change, documents, training, and risk to maintain complete traceability across the quality lifecycle.&#10;&#10;&#10;&#10;  Drive Continuous Quality Improvement&#10;  Use real-time dashboards, connected metrics, and trend insights to identify recurring issues earlier and continuously improve quality performance.&#10;

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 113 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: ComplianceQuest
- **Founded**: 2013

## Commercial Context

- **Starting Price**: US$30.00
- **Pricing model**: Per User
- **Pricing Details**: ComplianceQuest starts at $30/user/month. &#10;&#10;Contact info@compliancequest.com directly for detailed pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Australia, Austria, Bahrain, Belgium, Brazil, Canada, China, Costa Rica, Denmark, Finland, Germany, India, Ireland, Israel, Italy, Japan, Jordan, Kuwait, Lebanon, Malaysia and 17 more

## Features

- API
- Access Controls/Permissions
- Accident Investigation
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Approval Process Control
- Approval Workflow
- Archiving & Retention
- Audit Management
- Audit Planning
- Audit Trail
- Autonomous Task Execution
- Bills of Material
- Calendar Management
- Calibration Management
- Case Management
- Change Management
- Change Planning

## Integrations (10 total)

- 1CRM
- Accounting ASAP
- NetSuite
- Oracle CRM On Demand
- Professional Services Cloud
- Rootstock Manufacturing ERP
- SAP Customer Experience
- Salesforce Platform
- Salesforce Sales Cloud
- Salesforce Service Cloud

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Complaint Management Software](https://www.getapp.sg/directory/841/complaint-management/software)

## Related Categories

- [Complaint Management Software](https://www.getapp.sg/directory/841/complaint-management/software)
- [Quality Management Software](https://www.getapp.sg/directory/144/quality-management/software)
- [EHS Software](https://www.getapp.sg/directory/699/ehs/software)
- [Safety Management Software](https://www.getapp.sg/directory/1447/safety-management/software)
- [Document Control Software](https://www.getapp.sg/directory/1175/document-control/software)

## Alternatives

1. [MasterControl Quality Excellence](https://www.getapp.sg/software/104305/mastercontrol) — 4.5/5 (580 reviews)
2. [KAWAK](https://www.getapp.sg/software/2060913/kawak) — 4.6/5 (346 reviews)
3. [Isolocity](https://www.getapp.sg/software/124867/isolocity) — 4.6/5 (68 reviews)
4. [QT9 QMS](https://www.getapp.sg/software/105047/qt9-quality-management) — 4.8/5 (126 reviews)
5. [Dot Compliance](https://www.getapp.sg/software/130667/dot-compliance) — 4.4/5 (94 reviews)

## Reviews

### "All-inclusive eQMS solution for your Quality Systems management needs" — 4.0/5

> **Carl** | *25 March 2023* | Medical Devices | Recommendation rating: 8.0/10
> 
> **Pros**: CQ brings several QMS modules together in one tool which allows for seamless integration. The biggest pros of Compliance Quest are that it is a one-stop-shop solution (Complaints, CAPA, Document Control, etc.).  This made it much easier to incorporate CQ into our organization. CQ also allows for module customization to meet our organization's unique and specific needs.
> 
> **Cons**: The user interface and module flow takes some getting used to.  But once trained, the user design does become familiar across all modules.

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### "Compliance Quest has it all" — 5.0/5

> **Verified Reviewer** | *6 March 2023* | Hospital & Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: This system has it all. We are running off a very old legacy (partially house built) system. CQ is completely cloud based (so no need for VPN) and has all the features (then some) that we are looking for. I love that we can now add questions to make sure the user actually read the training documents. The automated approval process for document control is really nice instead of doing it via email or docusign at this point. They also added a project management system with the latest version that we are looking forward to looking into. They are constantly making changes to the system to keep it up-to-date. This is good an bad, but was very happy when they moved away from visual force pages to lightning.
> 
> **Cons**: There is a lot of configuration that has to be done to set this up, but this is likely the same across the board for this type of software. My biggest complaint is they don't make things customizable. This is one of the great things about salesforce, but they decided to go in a way that prevents customizing page layouts and edit screens without getting them to make the changes. In some areas I can understand why they would do it this way, but we have other software that uses field sets to allow us to change fields on the page/edit page. You can only use the Salesforce Lightning interface with this software now. Which really sucks for us, as we have some software that hasn't (and likely will not) move to lightning unless Salesforce decommissions classic. This forces our users that use the other software that may not work in lightning, to switch back and forth.
> 
> CQ support is great and usually very quick to answer and resolve our issues (most of them user and training issues). The software is very robust, but not as customizable as you would think for being on the Salesforce platform.

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### "Compliance Quest Review" — 3.0/5

> **Theresa** | *19 October 2023* | Mining & Metals | Recommendation rating: 6.0/10
> 
> **Pros**: I like the ease of editing and upload and auto version control. The sign offs are very easy as well.
> 
> **Cons**: We are in an old version and I don't think we are set up well so there are a lot of errors and user functionality is lacking.
> 
> I like the program. Just wish that we were set up better and had more people interested in using it.

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### "Great EQMS Platform" — 5.0/5

> **Phani** | *12 October 2023* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: CQ EQMS provides a user with Great to their quality data through its great data visualization and Quality Management.
> 
> **Cons**: No features are missing in this platform which is very carefully designed and have all aspects to serve.

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### "A Powerful Tool for Enhancement" — 5.0/5

> **Panduranga Vithal** | *12 October 2023* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Complianace Quest is not just an EQMS but also gives us complete end-to-end processes, making us highly efficient and effective.
> 
> **Cons**: The user interface is Quiet difficult for user friendliness for the first time user's. After using it sometime, it gets set.

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## Links

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| en | <https://www.getapp.com/operations-management-software/a/compliancequest/> |
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| pt | <https://www.getapp.com.br/software/107333/compliancequest> |
| pt-PT | <https://www.getapp.pt/software/107333/compliancequest> |

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