About Get Connected

Get Connected - from Galaxy Digital - is a cloud-based, mobile-friendly volunteer management solution for volunteer centers, community groups, and other nonprofit organizations in the U.S.

Get Connected volunteer management software has been designed to help organizations of all types to better manage, grow, and track the contribution of their volunteers. Via a dashboard that can be customized to match organizational branding, users can manage a community events calendar, promote volunteer opportunities, and reach out on social media channels. Get Connected builds a database of volunteers and provides coordinators with the tools with which to communicate and engage with them. Auto-matching features automatically match registered volunteers with volunteering opportunities that align with their interests, helping to increase volunteer uptake on events.

In addition to Get Connected, Galaxy Digital offer Community Connect, Campus Connect, and Corporate Connect, which are used by nonprofits, Volunteer Centers, Campuses, and Corporations across the U.S. These additional modules extend the functionality of Get Connected to include event creation and management, disaster response, and service learning. The software also facilitates collaboration with other nonprofit, volunteer, and community groups to affect change at the local level.

Pricing starting from:

US$199.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Get Connected

Key benefits of Get Connected

  • Understand the impact that volunteerism is having within your community thanks to Get Connected's volunteer data reports, which display color-coded Annual Impact Charts, donut graphs, and bar graphs in the Manager Panel Dashboard.



  • Allow community members to browse existing volunteer positions before registering to be matched with positions that align with their interests and passions.



  • Accept donations via the Get Connected platform thanks to the software's integration with Stripe. Passive requests ("Donate" buttons) and active requests (invitations to donate) encourage volunteers and website visitors to donate.



  • Set volunteerism and community impact goals and share progress and volunteer information graphically on Volunteer Impact Pages (VIPs).



  • Extend the functionality of Get Connected to include event management, disaster response, and service learning, with a selection of advanced modules and add-ons.

  • Devices

    Business size

    S M L

    Markets

    Canada, United States

    Supported Languages

    English, French, Spanish

    Pricing starting from:

    US$199.00/month

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to Get Connected

    Images

    Get Connected Software - Get Connected's mobile-optimized user interface facilitates access from mobile and tablet devices
    Get Connected Software - Via a personalized profile page, volunteers can select their passions, causes and interests in order to be matched with the most relevant volunteer positions for them
    Get Connected Software - User can access Get Connected on-the-go from their mobile device
    Get Connected Software - User can access Get Connected across desktop and mobile devices, via a web-based portal
    Get Connected Software - Volunteering opportunities can be promoted from within Get Connected
    Get Connected Software - A community calendar provides volunteers and coordinators with an overview of events and needs
    Get Connected Software - Get Connected builds a searchable, filterable database of volunteers and agencies
    Get Connected Software - Get Connected's auto-matching technology presents volunteers with opportunities that align with their interests
    Get Connected Software - Event listings appeal to volunteers and encourage them to sign up
    Get Connected Software - Get Connected helps to connect volunteers with local events
    Get Connected Software - Event listings appeal to volunteers and encourage them to sign up
    Get Connected Software - Volunteer resumes provide volunteers with an overview of their contribution and impact
    Get Connected Software - Volunteers can register their interests and "Like" particular agencies in order to be presented with relevant volunteering opportunities
    Get Connected Software - Volunteers can register their interests and "Like" particular agencies in order to be presented with relevant volunteering opportunities
    View 15 more
    Get Connected video
    Get Connected Software - Get Connected's mobile-optimized user interface facilitates access from mobile and tablet devices Get Connected Software - Via a personalized profile page, volunteers can select their passions, causes and interests in order to be matched with the most relevant volunteer positions for them Get Connected Software - User can access Get Connected on-the-go from their mobile device Get Connected Software - User can access Get Connected across desktop and mobile devices, via a web-based portal Get Connected Software - Volunteering opportunities can be promoted from within Get Connected Get Connected Software - A community calendar provides volunteers and coordinators with an overview of events and needs Get Connected Software - Get Connected builds a searchable, filterable database of volunteers and agencies Get Connected Software - Get Connected's auto-matching technology presents volunteers with opportunities that align with their interests Get Connected Software - Event listings appeal to volunteers and encourage them to sign up Get Connected Software - Get Connected helps to connect volunteers with local events Get Connected Software - Event listings appeal to volunteers and encourage them to sign up Get Connected Software - Volunteer resumes provide volunteers with an overview of their contribution and impact Get Connected Software - Volunteers can register their interests and "Like" particular agencies in order to be presented with relevant volunteering opportunities Get Connected Software - Volunteers can register their interests and "Like" particular agencies in order to be presented with relevant volunteering opportunities

    Features

    Total features of Get Connected: 48

    • API
    • Access Controls/Permissions
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Attendance Management
    • Attendance Tracking
    • Automated Scheduling
    • Calendar Management
    • Communication Management
    • Contact Database
    • Contact Management
    • Customizable Branding
    • Customizable Fields
    • Customizable Forms
    • Customizable Reports
    • Document Storage
    • Email Alerts
    • Email Management
    • Email Reminders
    • Event Calendar
    • Event Management
    • Event Scheduling
    • For Nonprofits
    • Member Database
    • Member Directory
    • Membership Management
    • Mobile Access
    • Personalization
    • Real Time Data
    • Real Time Reporting
    • Recognition Management
    • Recruitment Management
    • Registration Management
    • Reminders
    • Reporting & Statistics
    • SMS Messaging
    • Scheduling
    • Search/Filter
    • Self Service Portal
    • Social Media Integration
    • Summary Reports
    • Survey/Poll Management
    • Surveys & Feedback
    • Third Party Integrations
    • User Management
    • Volunteer Management
    • Volunteer Recruiting

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    CERVIS

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    Volunteer Impact

    4.7
    #3 Alternative to Get Connected
    Volunteer management software and industry leading user support for small and large nonprofits and government agencies...

    Volgistics

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    Reviews

    Overall rating

    4.4 /5
    (73)
    Value for Money
    4.4/5
    Features
    4.5/5
    Ease of Use
    4.2/5
    Customer Support
    4.8/5

    Already have Get Connected?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 73
    Heather K.
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Beautiful and flexible

    Reviewed on 22/07/2020

    Largely really good! The app is just so-so, and there are places that would have been nice to see...

    Largely really good! The app is just so-so, and there are places that would have been nice to see some changes/more options, but overall it's really good.

    Pros

    The capacity to really build community through the platform is awesome. It's easy to brand to look like everything else you're doing.

    Cons

    It's pretty pricey and there's a bit of a learning curve for sure.

    Response from Galaxy Digital

    Heather,

    Thank you so much for your review of Get Connected! We're so glad you're here. Absolutely appreciate your feedback and insights. Check back in for updates/enhancements and new features! We're always here to support!

    Stacy O.
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Recruit and coordinate help you need quickly

    Reviewed on 24/03/2021

    While the set up and implementation was really hard for me, the company took my feedback and has...

    While the set up and implementation was really hard for me, the company took my feedback and has created a more hands-on implementation process for new users (which is awesome). The training required on the front end is a time investment and can be a little intimidating for some, and some of our volunteers who aren't comfortable with computers struggled a little. That being said, with some training materials built and after getting comfortable using different features, the platform does make recruitment and tracking so much easier. There are so many useful tools that have made the past year of trying to respond to a pandemic MUCH, much more successful than if we were using the tools we had before (meaning, manually responding to inquiries). We have a really large volunteer program (upwards of 9,000 volunteers coming through the program in a year), and this system has made it much easier to communicate important information quickly and mobilize help when it's needed LIGHTNING FAST. I think that the investment in time/training up front is worth it, though I would plan to set resources and staff time aside to really devote to getting comfortable using the platform (so you can then devote time/resources to making sure your volunteers are supported in using it).

    Pros

    We were able to recruit people VERY quickly to get the right amount of people to help in really dire situations throughout the last year. Some features we like: Scheduling features, qualifications, eBlasts, shifts, check-in/kiosk, automatic notifications, customization and look/feel of website, customer service that helps with brainstorming/finding solutions, the company's responsiveness/adaptability to feedback, Teams/group volunteering featuers, and features for grouping together volunteer opportunities (making it easier to run dynamic reporting, share certain types of opportunities with new volunteers, etc)

    Cons

    Not user friendly for older users/non-tech friendly folks; some features that we sought out DO exist, but not necessarily in the way we needed them to work; some reporting/filters seem counter-intuitive to working with the population system was built for (ex: very difficult to narrow down active, current volunteers based on how recently they "worked" or submitted hours); does require a LOT of training for both staff and volunteers

    Alternatives Considered

    Volunteer Impact, Volgistics and CERVIS

    Reasons for Switching to Get Connected

    Visually appealing, had more of the features we wanted, price point fit in budget

    Response from Galaxy Digital

    Stacy,

    Thank you so much for your review and feedback here! We're so glad to hear Get Connected meets your needs and your organization was so quickly able to mobilize the volunteers you needed in an emergency.

    As always, our Customer Experience team is here to support your site. Please do reach out to us at any time!

    Hillary P.
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 10,000+ Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Get Connected Galaxy Review

    Reviewed on 16/12/2021

    I have had great experience with Get Connected. It is very helpful in managing volunteers and it is...

    I have had great experience with Get Connected. It is very helpful in managing volunteers and it is easy to use.

    Pros

    I enjoy the ease of this software. It is very user friendly and intuitive. The previous software I worked with was the opposite so it is refreshing to no longer deal with that.

    Cons

    I wish that the software had a function where you could print mailing labels for event invitations to users.

    Response from Galaxy Digital

    Hi, Hillary! Thank you for your feedback here on Get Connected by Galaxy Digital. We're grateful you've chosen Get Connected as your volunteer management platform and that you're finding it's meeting the needs of your program well. For the printing of labels for mailings, while there isn't a direct integration I know that our Customer Experience team can support you in finding a solution. Please reach out to us at any time, we're happy to help!

    Cindy C.
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 51-200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    Great product

    Reviewed on 16/12/2021

    Pros

    I like that the Qualifications page allows us to allow and prevent people from registering for certain opportunities. This allows us to increase the safety of clients.

    Cons

    The site is not user-friendly for site managers, managers, and users because it is not intuitive enough. I also do not like the integration of Sterling because when people do not complete their background check orders, the site blocks them from going back and completing it again. There are also some simple features that I believe should be available and when I submit a ticket, staff ask me to write a suggestion for the "suggestion box".

    Response from Galaxy Digital

    Hi, Cindy, thank you for your feedback. We're here at Customer Experience to support you and your software and would be happy to talk about solutions that could work for the Sterling background checks integration and your program's needs. However, the background checks function is an integration and we are unable to change the way in which Sterling conducts background checks with their software. We would be able to share how you can turn on or off your customizations within Get Connected to guide you to the outcome that best suits your program. We're always happy to hear ideas from you on how to improve Get Connected for our clients. We do love to keep the product suggestion forum open to clients as there you can share ideas with other Get Connected users, especially as we navigate changes to the software that would affect all clients or involve a longer development time. Please reach out to us any time! We're happy to help! Keep your eyes open for new training coming the in new year!

    Katherine P.
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Get Connected is a flexible and useful volunteer tool.

    Reviewed on 16/12/2021

    Overall Get Connected is a wonderful product. My only wish is that all nonprofit organizations...

    Overall Get Connected is a wonderful product. My only wish is that all nonprofit organizations would set up an account for their volunteer and event needs.

    Pros

    It is very easy to use for both the user and the agency. I love that I can "assume the primary manager" and make changes for our partners, if needed. I love the email tool as a boost in communicating an event or need - when someone receives a personal email the response is always greater. Our specific program, Volunteer Connect, is integrated with our local university's South Serves. That is a valuable way for the students at South Alabama to give back to the community outside of their school needs.

    Cons

    My experience and use is rather basic, therefore I do not have any suggestions for improvements. It seems that getting our "inside" volunteers i.e. [SENSITIVE CONTENT] to log their hours is cumbersome. I would like a simpler way for them to do so, as they are very busy in their day to day work and volunteer jobs. As an agency we want everyone who gives their time to us to be recognized and for us to note how many hours they give. We just have trouble with convincing them to create an account and record their time for each individual event/meeting etc.

    Response from Galaxy Digital

    Hi Katherine! Thank you so much for sharing your experience with Get Connected! Often organizations that begin using Get Connected see an increase in volunteer engagement with the built-in communications tools and ease of signing up and scheduling. Our Customer Experience team would be happy to help with the hours tracking for the specific group of volunteers you mentioned. I think there is a solution that would be ideal for you to make certain those busy volunteers and their hours get recognized. Reach out to us at [email protected], we're here for you!

    Showing 5 reviews of 73 Read all reviews

    Get Connected FAQs

    Below are some frequently asked questions for Get Connected.

    Get Connected offers the following pricing plans:

    • Starting from: US$199.00/month
    • Pricing model: Subscription
    • Free Trial: Not Available

    No matter your budget, we want to work with you! Request a free demo today to get a custom price quote built specifically for the needs of your organization.

    Get Connected has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

    Get Connected supports the following languages:

    English, French, Spanish

    Get Connected supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Get Connected integrates with the following applications:

    Facebook for Business, LinkedIn for Business, Salesforce Sales Cloud, Stripe, Twitter

    Get Connected offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

    See all software categories found for Get Connected.