Jamf Pro

4.7 (531)
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Apple device management & security for IT professionals

About Jamf Pro

Jamf Pro is a comprehensive enterprise mobility management tool used by IT pros to deploy, inventory and secure Apple devices. With availability in the cloud or on-premise, there is a deployment option for everyone. Jamf Pro also works with asset management tools, network access controllers and other IT services with integrations that allow for zero-touch deployment, bulk app licensing, and more.


Key benefits of Jamf Pro

  • Deploy and enroll devices with ease using Jamf Pro. Choose a zero-touch, hand-free experiment or go hands-on through imaging.

  • Go beyond configuration profiles with Jamf Pro policies and scripts to customize devices and provide an optimal user experience.

  • Purchase, configure and deploy apps in bulk or make them available through a Self Service catalog.

  • Automate inventory management, create custom reports, alerts and manage licenses and warranties.

  • Provide a personal app store and empower users to install apps, update software and more without help from an IT help desk.

  • Images

    Jamf Pro Software - Jamf Pro Dashboard
    Jamf Pro Software - Jamf Pro Self Service
    Jamf Pro Software - Jamf Pro app stores
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    Jamf Pro video
    Jamf Pro Software - Jamf Pro Dashboard
    Jamf Pro Software - Jamf Pro Self Service
    Jamf Pro Software - Jamf Pro app stores

    Not sure about Jamf Pro? Compare with a popular alternative

    Starting Price

    US$3.67
    month
    No pricing found

    Pricing Options

    Free version
    Free trial
    Free version
    Free trial

    Features

    46
    17

    Integrations

    1
    No integrations found

    Ease of Use

    4.4 (531)
    4.0 (8)

    Value for Money

    4.4 (531)
    4.0 (8)

    Customer Service

    4.6 (531)
    4.3 (8)
    Green rating bars show the winning product based on the average rating and number of reviews.

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    Reviews

    Overall rating

    4.7 /5
    (531)
    Value for Money
    4.4/5
    Features
    4.6/5
    Ease of Use
    4.4/5
    Customer Support
    4.6/5

    Already have Jamf Pro?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 531
    Chris
    Chris
    Overall rating
    • Industry: Education Management
    • Company size: 1,001–5,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Fantastic MDM for Apple OS and IOS Devices

    Reviewed on 13/07/2018

    Ease of use, customization and customer support are the best. This product was designed for Apple...

    Ease of use, customization and customer support are the best. This product was designed for Apple products and that is where is shines.

    Pros

    What I love most about Jamf is the ease of use. The first couple of iterations while workable, did not do what we needed in the education field. What was the saving grace, was the customer support. They came up with work arounds for us until IOS 10 hit. This makes adding software to our district IPads a snap as well as policies for the student use. As for support, I ALWAYS get someone who contacts me within a couple of hours of submitting a ticket.

    Cons

    My main problem is that there is no find my device or location tracking as with other MDM's. We have thousands of student IPads and a lot of disappearing on a daily basis. This would be a great feature to have.

    Doug
    Overall rating
    • Industry: Publishing
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    If you use Macs in your organization Jamf Pro is the right tool

    Reviewed on 09/11/2021

    Our staff have limited computer skills and often get themselves in trouble (phishing, malware,...

    Our staff have limited computer skills and often get themselves in trouble (phishing, malware, etc). Jamf Pro allows us to protect them from their mistakes. We do not give Admin access but do provide most software they might want in Self Service. We can also take care of the updates and installs for them so they just use what they need.

    Pros

    The way it integrates with Apple systems like DEP and VPP make it a truly unique product. Apple has created a secure "walled garden" for their hardware. Jamf is the only tool of its kind that has access into this walled garden. Being able to buy a Mac from our custom Apple store, ship it to a user, and have them set it up with Jamf...all without IT ever needing to touch the device...is amazing. It can do just about anything else you need it to: install software, block software, update software, set security settins, remote lock, remote wipe, notify users of important events, and of course much more through Self Service.

    Cons

    It is a very robust tool, but you need to know how to use it. Many of the best features you do need to set up and build out. That can require some scripting or other technical details, or some administrative steps to work out with Apple and your local business representative. However, it is all very possible and you will get there.

    Verified Reviewer
    Overall rating
    • Industry: Biotechnology
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 5.0 /10

    Good for compliance; bad for developers

    Reviewed on 16/04/2019

    Pros

    Makes it easy to push out mandatory software patches to mass amounts of users, with integrated device policy rules.

    Cons

    Background processes often cause problems for software engineering teams, due to conflicts with disk i/o that cause throttling of disk usage on build processes. This can lead to complaints from engineering teams that the software interferes with daily development tasks.

    Adam
    Overall rating
    • Industry: Philanthropy
    • Company size: 201–500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Great MDM with lots of feature, but you have to hunt for a lot of it in JAMF Nation

    Reviewed on 08/02/2022

    Overall, I enjoy JAMF and am very familiar with it and taught myself how to manage the macOS...

    Overall, I enjoy JAMF and am very familiar with it and taught myself how to manage the macOS environment because JAMF has many great features

    Pros

    Basic functionality works great and has many powerful features

    Cons

    Many things that JAMF can do can only be done due to fellow JAMF admins providing scripts they have created themselves within JAMF Nation (which is an open source free blog site that JAMF manages). It is great but it is also sometimes a bit frustrating to have to dig into how to do this and that and that it is not just built in somehow.

    Alternatives Considered

    Kandji

    Reasons for Switching to Jamf Pro

    JAMF was purchased before I started at my current role. I would have picked Kandji if it were around at the time.
    Nolan
    Overall rating
    • Industry: Education Management
    • Company size: 1,001–5,000 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Feature rich MDM with excellent support

    Reviewed on 04/08/2020

    We're happy with Jamf Pro because we feel confident that we can manage our fleet of machines with...

    We're happy with Jamf Pro because we feel confident that we can manage our fleet of machines with more reliability and take advantage of additional features offered by this MDM. We are using Jamf Pro Cloud and the upgrades are automatic. We have cut support time and cost in half due to not having to constantly upgrade and maintain an on-prem solution.

    Pros

    Jamf Pro delivers software, configurations, and restrictions with accuracy and reliability.

    Cons

    There are some counter-intuitive processes that might seem redundant or additional steps. Jamf Pro has many features and many ways to configure delivery.

    Alternatives Considered

    Cisco Meraki, Mosyle Business and Workspace ONE

    Reasons for Choosing Jamf Pro

    We moved to Jamf Pro to take advantage of the reliability of the industry standard for Apple. The issues with our previous MDM kept adding up and we were troubleshooting MDM issues on a monthly basis. Our hope is that Jamf Pro proves reliable for years to come.

    Reasons for Switching to Jamf Pro

    We chose Jamf Pro as our platform because of the balance of features and cost that outweighed the others. Jamf's reputation also had a lot to do with our decision.
    Showing 5 reviews of 531 Read all reviews

    Jamf Pro FAQs

    Below are some frequently asked questions for Jamf Pro.

    Jamf Pro offers the following pricing plans:

    • Starting from: US$3.67/month
    • Pricing model: Subscription
    • Free Trial: Available

    Per device, per month, billed annually.

    Jamf Pro has the following typical customers:

    2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Jamf Pro supports the following languages:

    English

    Jamf Pro supports the following devices:

    iPhone (Mobile), iPad (Mobile)

    Jamf Pro integrates with the following applications:

    ServiceNow

    Jamf Pro offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for Jamf Pro.