Jamf Pro

About Jamf Pro
Jamf Pro is a comprehensive enterprise mobility management tool used by IT pros to deploy, inventory and secure Apple devices. With availability in the cloud or on-premise, there is a deployment option for everyone. Jamf Pro also works with asset management tools, network access controllers and other IT services with integrations that allow for zero-touch deployment, bulk app licensing, and more.
Key benefits of Jamf Pro
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- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fantastic MDM for Apple OS and IOS Devices
Reviewed on 13/07/2018
Ease of use, customization and customer support are the best. This product was designed for Apple...
Ease of use, customization and customer support are the best. This product was designed for Apple products and that is where is shines.
Pros
What I love most about Jamf is the ease of use. The first couple of iterations while workable, did not do what we needed in the education field. What was the saving grace, was the customer support. They came up with work arounds for us until IOS 10 hit. This makes adding software to our district IPads a snap as well as policies for the student use. As for support, I ALWAYS get someone who contacts me within a couple of hours of submitting a ticket.
Cons
My main problem is that there is no find my device or location tracking as with other MDM's. We have thousands of student IPads and a lot of disappearing on a daily basis. This would be a great feature to have.
- Industry: Publishing
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
If you use Macs in your organization Jamf Pro is the right tool
Reviewed on 09/11/2021
Our staff have limited computer skills and often get themselves in trouble (phishing, malware,...
Our staff have limited computer skills and often get themselves in trouble (phishing, malware, etc). Jamf Pro allows us to protect them from their mistakes. We do not give Admin access but do provide most software they might want in Self Service. We can also take care of the updates and installs for them so they just use what they need.
Pros
The way it integrates with Apple systems like DEP and VPP make it a truly unique product. Apple has created a secure "walled garden" for their hardware. Jamf is the only tool of its kind that has access into this walled garden. Being able to buy a Mac from our custom Apple store, ship it to a user, and have them set it up with Jamf...all without IT ever needing to touch the device...is amazing. It can do just about anything else you need it to: install software, block software, update software, set security settins, remote lock, remote wipe, notify users of important events, and of course much more through Self Service.
Cons
It is a very robust tool, but you need to know how to use it. Many of the best features you do need to set up and build out. That can require some scripting or other technical details, or some administrative steps to work out with Apple and your local business representative. However, it is all very possible and you will get there.
- Industry: Biotechnology
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
Good for compliance; bad for developers
Reviewed on 16/04/2019
Pros
Makes it easy to push out mandatory software patches to mass amounts of users, with integrated device policy rules.
Cons
Background processes often cause problems for software engineering teams, due to conflicts with disk i/o that cause throttling of disk usage on build processes. This can lead to complaints from engineering teams that the software interferes with daily development tasks.
- Industry: Philanthropy
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great MDM with lots of feature, but you have to hunt for a lot of it in JAMF Nation
Reviewed on 08/02/2022
Overall, I enjoy JAMF and am very familiar with it and taught myself how to manage the macOS...
Overall, I enjoy JAMF and am very familiar with it and taught myself how to manage the macOS environment because JAMF has many great features
Pros
Basic functionality works great and has many powerful features
Cons
Many things that JAMF can do can only be done due to fellow JAMF admins providing scripts they have created themselves within JAMF Nation (which is an open source free blog site that JAMF manages). It is great but it is also sometimes a bit frustrating to have to dig into how to do this and that and that it is not just built in somehow.
Alternatives Considered
KandjiReasons for Switching to Jamf Pro
JAMF was purchased before I started at my current role. I would have picked Kandji if it were around at the time.- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Feature rich MDM with excellent support
Reviewed on 04/08/2020
We're happy with Jamf Pro because we feel confident that we can manage our fleet of machines with...
We're happy with Jamf Pro because we feel confident that we can manage our fleet of machines with more reliability and take advantage of additional features offered by this MDM. We are using Jamf Pro Cloud and the upgrades are automatic. We have cut support time and cost in half due to not having to constantly upgrade and maintain an on-prem solution.
Pros
Jamf Pro delivers software, configurations, and restrictions with accuracy and reliability.
Cons
There are some counter-intuitive processes that might seem redundant or additional steps. Jamf Pro has many features and many ways to configure delivery.
Reasons for Choosing Jamf Pro
We moved to Jamf Pro to take advantage of the reliability of the industry standard for Apple. The issues with our previous MDM kept adding up and we were troubleshooting MDM issues on a monthly basis. Our hope is that Jamf Pro proves reliable for years to come.Reasons for Switching to Jamf Pro
We chose Jamf Pro as our platform because of the balance of features and cost that outweighed the others. Jamf's reputation also had a lot to do with our decision.Jamf Pro FAQs
Below are some frequently asked questions for Jamf Pro.Q. What type of pricing plans does Jamf Pro offer?
Jamf Pro offers the following pricing plans:
- Starting from: US$3.67/month
- Pricing model: Subscription
- Free Trial: Available
Per device, per month, billed annually.
Q. Who are the typical users of Jamf Pro?
Jamf Pro has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Jamf Pro support?
Jamf Pro supports the following languages:
English
Q. Does Jamf Pro support mobile devices?
Jamf Pro supports the following devices:
iPhone (Mobile), iPad (Mobile)
Q. What other apps does Jamf Pro integrate with?
Jamf Pro integrates with the following applications:
ServiceNow
Q. What level of support does Jamf Pro offer?
Jamf Pro offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
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