--- description: If you're in a hunt for the best solution for your business, learn what ChurnZero has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ChurnZero Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/650/customer-engagement/software) > [ChurnZero](/software/108329/churnzero) # ChurnZero Canonical: https://www.getapp.sg/software/108329/churnzero Page: 1 / 6\ Next: [Next page](https://www.getapp.sg/software/108329/churnzero?page=2) > ChurnZero is a customer engagement \& retention platform for customer success teams of subscription-based businesses to reduce churn \& increase renewals > > Verdict: Rated **4.7/5** by 130 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of ChurnZero Full-featured customer success platform Deep integration into the digital application/service Best-in-class segmentation and automation On-the-go alerts Designed specifically for both high-velocity and high-touch businesses ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 130 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ChurnZero - **Location**: Arlington, US - **Founded**: 2015 ## Commercial Context - **Starting Price**: US$12,000.00 - **Pricing Details**: Contact ChurnZero directly for accurate pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Belgium, Canada, Ireland, Israel, Netherlands, New Zealand, United Kingdom, United States ## Features - API - Access Controls/Permissions - Account Alerts - Account Management - Activity Dashboard - Activity Tracking - Ad hoc Analysis - Alerts/Notifications - Audit Trail - Behavior Tracking - CRM - Calendar Management - Calendar Sync - Calendar/Reminder System - Call Logging - Checklists - Churn Management - Client Database - Client Management - Client Tracking ## Integrations (33 total) - AskNicely - Chargebee - ChartMogul - Copper - Freshdesk - Freshsales - Gmail - Google Calendar - Google Workspace - Help Scout - HubSpot CRM - Intercom - Jira - Maxio - Microsoft Teams ... and 18 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Customer Engagement Software](https://www.getapp.sg/directory/650/customer-engagement/software) ## Related Categories - [Customer Engagement Software](https://www.getapp.sg/directory/650/customer-engagement/software) - [Customer Experience Software](https://www.getapp.sg/directory/601/customer-experience/software) - [Customer Success Software](https://www.getapp.sg/directory/959/customer-success/software) - [CRM Software](https://www.getapp.sg/directory/230/crm/software) - [Sales Tracking Software](https://www.getapp.sg/directory/3059/sales-tracking/software) ## Alternatives 1. [HubSpot Service Hub](https://www.getapp.sg/software/119575/hubspot-service-hub) — 4.4/5 (191 reviews) 2. [LiveAgent](https://www.getapp.sg/software/91301/liveagent) — 4.7/5 (1787 reviews) 3. [monday CRM](https://www.getapp.sg/software/2056613/monday-crm) — 4.7/5 (466 reviews) 4. [Zendesk Suite](https://www.getapp.sg/software/9448/zendesk) — 4.4/5 (4090 reviews) 5. [Customerscore.io](https://www.getapp.sg/software/2079342/customerscore-io) — 4.8/5 (17 reviews) ## Reviews ### "Great product and even better support\!" — 5.0/5 > **David** | *28 February 2018* | Recommendation rating: 10.0/10 > > **Pros**: The piece we have enjoyed the most is the assistance we have received through our onboarding process. Our CSM has been great, giving us a full understanding of the solution's capabilities, best practices across the industry and many other tips for a successful deployment. The simplicity of integrating ChurnZero to other tools used in our business has been wonderful. Finally, the ability to segment our base in many different ways is very helpful along with the fact that we can build our own workflows, task creation and responses to live events has made our CSM team much more efficient and effective. > > **Cons**: 1) When attempting to create responses to live events in our application, it would be much simpler to work with specific attributes rather than segments. This is something that was raised and work is being done to implement the ability. 2) Unable to see a log of email communications - we have resorted to including our email addresses to the BCC list on every outbound email to ensure the messages are being delivered > > It is helping us in our fight to reduce churn and proactively communicate with our customer base. ----- ### "Sophisticated machine" — 5.0/5 > **Ana** | *11 March 2022* | Logistics & Supply Chain | Recommendation rating: 9.0/10 > > **Pros**: The integration and CS support we have gotten > > **Cons**: The fact that you cannot @ mention colleagues and interact real time > > Usage insights, NPS launch, Support ticket view ----- ### "I have a lot more to learn" — 4.0/5 > **Virginia** | *11 March 2022* | Insurance | Recommendation rating: 6.0/10 > > **Pros**: We are able to review and interact with data we didn't previously have in a digestible format. We are more easily able to codify and standardize department practices. > > **Cons**: There are limitations to segmentation that make using other features difficult. Also, setting up some of the segments is cumbersome and confusing and there are no features to help with clean up. > > I have a lot more to learn, and I have run into some roadblocks, but we have a great support team working with us that has guided me through my frustrations. ----- ### "Visibility Is Power" — 5.0/5 > **Sam** | *19 November 2018* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: There are so many benefits in utilizing ChurnZero. However what I like most is that you're able to see the big picture. From churn scores to net promoter scores, you're able to see client health. When you have dozens and dozens of clients, it's easy to lose track of what's going on. It's easy to have client's slip through the cracks. Using ChurnZero significantly reduces that risk. > > **Cons**: Learning how to use a lot of the features does take some time before you're comfortable with it. > > It's all about protecting the MRR, my experience has been great. ----- ### "Great software to manage your customers and reduce churn" — 5.0/5 > **Sharon** | *8 June 2019* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Very simple to to use when we compared it with competitors, integration to other software like SalesForce and Zendesk was smooth. ChurnZero is the 'working platform' in which our CSMs manage their daily operations, good dashboards exists to provide 360 view of your customers overall health. > > **Cons**: I'm hoping that in the soon future they'll develop some AI capabilities that will be able to predict churn according to data analysis. > > Excellent. ChurnZero assisted us to keep our churn under control and reduce it. Their support team is super efficient and fast and our queries quickly addressed. ----- Page: 1 / 6\ Next: [Next page](https://www.getapp.sg/software/108329/churnzero?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/108329/churnzero) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data