--- description: If you're in a hunt for the best solution for your business, learn what Canny has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Canny Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [Feedback and Reviews Management Software](/directory/575/feedback-and-reviews-management/software) > [Canny](/software/108461/canny) # Canny Canonical: https://www.getapp.sg/software/108461/canny Page: 1 / 4\ Next: [Next page](https://www.getapp.sg/software/108461/canny?page=2) > Canny helps product teams to collect and organize user feedback and feature requests to better understand customer needs, and prioritize their product roadmap > > Verdict: Rated **4.6/5** by 75 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Canny Spend less time supporting users through email or live chat, and accept feedback and feature requests via Canny. Collect and organize feedback automatically and keep track of which customers want which features. Keep customers updated via email, on the status of their feature requests. Inform your product decisions with organized user feedback, comments and votes. Implement a widget seamlessly into your product and build a community of users around it. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 75 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Canny - **Founded**: 2015 ## Commercial Context - **Starting Price**: US$0.00 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: Start out with our Free plan, and scale as needed as you get more feedback. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - API - Alerts/Notifications - Bills of Material - CRM - Chat/Messaging - Collaboration Tools - Commenting/Notes - Customer Segmentation - Customizable Branding - Discussions/Forums - Feedback Management - Idea Management - Idea Ranking - Ideation - Innovation Management - Multi-Channel Data Collection - Polls/Voting - Predictive Analytics - Prioritization - Product Lifecycle Management ## Integrations (15 total) - Asana - ClickUp - Discord - GitHub - Google Chrome - HubSpot CRM - Intercom - Jira - Microsoft Entra ID - Microsoft Teams - Okta - OneLogin - Segment - Slack - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Feedback and Reviews Management Software](https://www.getapp.sg/directory/575/feedback-and-reviews-management/software) ## Related Categories - [Feedback and Reviews Management Software](https://www.getapp.sg/directory/575/feedback-and-reviews-management/software) - [Idea Management Software](https://www.getapp.sg/directory/588/idea-management/software) - [Customer Satisfaction Software](https://www.getapp.sg/directory/1029/customer-satisfaction/software) - [Nonprofit Project Management Software](https://www.getapp.sg/directory/2875/project-management-software-for-nonprofits/software) - [Customer Experience Software](https://www.getapp.sg/directory/601/customer-experience/software) ## Alternatives 1. [LiveAgent](https://www.getapp.sg/software/91301/liveagent) — 4.7/5 (1749 reviews) 2. [Zoho CRM](https://www.getapp.sg/software/9908/zoho-crm) — 4.3/5 (6959 reviews) 3. [LiveChat](https://www.getapp.sg/software/8385/livechat) — 4.6/5 (1708 reviews) 4. [Wati](https://www.getapp.sg/software/2068239/wati) — 4.6/5 (202 reviews) 5. [Intercom](https://www.getapp.sg/software/91379/intercom) — 4.5/5 (1130 reviews) ## Reviews ### "Our Canny board is not just our product roadmap, it's our guiding compass." — 5.0/5 > **Katherine** | *15 May 2020* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: We love Canny's clean and intuitive interface which makes it easy for our users to navigate and submit feedback. Canny's changelog feature is very useful in showing our product's progress clearly. With Canny, product building is no longer just a one-sided internal practice. It's become a collective effort that involves both the product maker as well as the users. By making our product map public, it allows us to engage and interact with our users transparently. It shows that we care about what our users want. And that helps build customer loyalty. I also love the team behind Canny. They are always very responsive. Canny's founders are incredibly dedicated in building a product that makes tangible, positive impact for businesses. > > **Cons**: Nothing that I can think of for now. I look forward to seeing more great features shipped by the Canny team\! > > Before using Canny, we manually collected and organized customer feedback in a spreadsheet which was time-consuming and laborious. Canny completely changed the game for us. It has automated the process of feedback collection which saved us a great deal of time and effort. Our Canny board is not just our product roadmap, but it's our company's guiding compass. As a small team, prioritizing what features to build is very important to us. And Canny shows us the direction that we should be sailing towards. ----- ### "Good product\!" — 4.0/5 > **Bekki** | *16 September 2025* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Customer Support was very helpful to get started and learn more about the product, and it was easy to book an appointment for that > > **Cons**: There are a lot of features which can make learning as admin difficult or overwhelming. However, flip side is there are many interesting features to learn ----- ### "Beware - they refuse to listen to top-voted feedback" — 1.0/5 > **Amit** | *3 February 2020* | Computer Software | Recommendation rating: 0.0/10 > > **Pros**: UI seems nice, shame about the rest (see the cons section) > > **Cons**: The company bills itself as feedback software, and to dog-food their software, they take on feedback on a public forum which is on their website. One of the top-voted features on their public roadmap is to remove their intrusive "Powered by" branding. In our comms with their people - they flat out refused to remove their branding - despite the number of votes for people wanting that, and despite the fact that we said we would pay much more. > > I would look elsewhere immediately - Canny seems like a club that pretends to take "open feedback" but they delete feedback they don't agree with, and refuse to listen to their own open, voting system. ----- ### "Canny makes it easy" — 5.0/5 > **Verified Reviewer** | *20 December 2025* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: It makes it really easy to listen to customer feedback and requests without having all the noise of email. > > **Cons**: I wish there were more integration options and AI capabilities to summarize the most requested features. > > Pretty happy with Canny on every company I've worked on. Skipping emails + customer interviews is a huge plus for productivity. ----- ### "The perfect fit for our organizations needs\!" — 5.0/5 > **Stephen** | *6 June 2025* | E-Learning | Recommendation rating: 10.0/10 > > **Pros**: Very easy to use, and the user interface is simple, while still looking sleek. The automation that the email notifications have is amazing, and I really like the Smart Reply feature\! > > **Cons**: Admin side was a bit tricky to navigate at first, but I was able to catch on. I wish I could customize our color theme a bit more. > > Amazing\! \[sensitive content hidden\] (I hope I spelled it correctly) was friendly and helpful, and answered any questions I had while we looked into which product to proceed with. Our team was amazed at how perfectly this fit our needs. We will be moving forward with Canny\! ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.sg/software/108461/canny?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/108461/canny) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data