Paycor
About Paycor
Paycor builds HR & Payroll software for leaders. Paycor’s platform is comprehensive, it covers every aspect of people management, from recruiting and onboarding to career development and retention. Paycor started in Cincinnati in 1990 and the company has a strong presence in the Midwest. They are growing nationwide and have more than 29,000 customers in all 50 states.
Paycor allows users to create recurring employee schedules, control labor distribution and costs, and manage any exceptions, such as unapproved time cards and overtime alerts. Multiple time tracking methods are supported, including biometric readers, badge terminals, web browser time clocks, and mobile punching from employees’ smartphones. Employees can also view their schedules and request time off from their phone or web browser, and managers are given access to vacation and sick leave balances when approving requests.
Paycor’s payroll software includes tools for managing tax calculations and filing, 401 (k) data, workers’ compensation, pay stubs, W-2s, and 1099s, expense reporting, electronic child support payments, and more. Paycor’s unified experience also features robust analytics and mobile-first functionality. Employees can login to update their contact, tax, and direct deposit details, with administrators notified automatically. The HR and benefits administration solution enables online open enrollment or a range of employee benefits, performance review management, and company document sharing, and also includes a library of HR document templates.
Key benefits of Paycor
• Mobile punching allows employees to clock in and out using their phones, and a range of time clocks can be integrated with the system, with support for biometric readers, badge terminals, telephone, and web browser clocking.
• Employee performance can be managed, with users able to create and conduct performance reviews, manage transfers, and track promotions.
• The employee self-service portal allows employees to request time off, new hires to upload their information before onboarding, and administrators to communicate important news with employees.
• Paycor’s applicant tracking system allows users to view analytics and status changes in real-time, with configurable workflows and approval routing.
• Charts and reports can be generated to give insight into historical labor trends, total compensation per month, employees paid per month, compensation by department, and average length of service, and users can also schedule reports to run automatically.
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Reviews
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- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Paycor has considerably improved HR productivity
Reviewed on 06/03/2023
Since implementing Paycor, our HR department's output has grown dramatically. Previously, we had to...
Since implementing Paycor, our HR department's output has grown dramatically. Previously, we had to manually enter employees' time on paper timesheets. Now, they can just use the Paycor mobile app to clock their hours, and those hours will be imported into Paygrid.
Pros
Paycor is used on a regular basis at our company for timekeeping purposes, both through a mobile app and a web site. In addition, we process paid time off requests through the Time Accrual system, which also handles our Benefits Administration platform and Scheduling platform needs.
Cons
There is a lot that can be enhanced about the Time Accrual system. It is important that employees can easily keep track of their vacation time and that the method used to determine their balance is clear.
Response from Paycor
Thank you for sharing your positive experience with Paycor! We are thrilled to hear that our platform has considerably improved HR productivity at your company, particularly in regards to timekeeping, benefits administration, and scheduling. We appreciate your feedback about the Time Accrual system and will take that into consideration as we continue to make improvements. Our customer support team is dedicated to providing excellent service and we are always looking for ways to innovate and enhance our software. Thank you for choosing Paycor as your HR solution!
- Industry: Consumer Goods
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Fix Reporting
Reviewed on 30/08/2024
Great. Reporting is not easy to much change with no learning opportunity.
Great. Reporting is not easy to much change with no learning opportunity.
Pros
The Classes available! I fill like I stay in touch with changes to HR and always learning something new.
Cons
Reporting. All the changes deleted many reports I saved.
Response from Paycor
Thank you for your feedback on Paycor. We're glad to hear that you find our classes helpful in staying up to date with HR changes and learning new things. We apologize for any inconvenience you may have experienced with reporting and the changes that affected your saved reports. We understand the importance of a user-friendly reporting system and we appreciate your feedback. We are continuously working to improve our platform and provide better learning opportunities. Thank you for your support and we hope to address your concerns regarding reporting in the future.
- Industry: Pharmaceuticals
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Paycor - Great for Small, Not-So-Great for Any Other Size
Reviewed on 17/10/2023
Very poor. Implementation was difficult and the staff was not helpful (keep in mind this was late...
Very poor. Implementation was difficult and the staff was not helpful (keep in mind this was late 2021). Paycor was short-staffed and needing to hire new faces at a rapid rate. The implementation reps did the job as quickly as possible and were then very eager to end their engagement and have you submit problems to their general support line. Their customer support model is dated, they are consistently adding updates to the platform without proper communications, and they continue to expand their scope into new product areas (i.e. possible future compensation benchmarking data offerings) rather than develop/enhance the products they currently have. Would not recommend. Red flags all over if you are a company with 100+ employees or more. Look elsewhere.
Pros
Visually, the system is very easy to use and navigate. This is great for employees who are not in the system day-to-day. Better than UltiPro or comparable systems.
Cons
Everything else. Customer service is horrendous; their model is based on reaching out to their general support line or live chat for direct assistance, but it's a 50/50 shot as to whether you get someone knowledgeable, or whether you get someone who needs knowledge FROM YOU. Also, the live chat does not support all products Paycor offers (i.e. benefits advisor aka bswift), so that will not be a place you can rely on.Paycor has a pattern of going out, acquiring products, and 'loosely' integrating them, so if you want/need barebones add-ons for little additional expense, this is the option for you. Don't expect the systems to 'talk' to each other outside of providing name, email, department, job title, and little else. Perfect examples of these are the ATS (formerly Newton Software), the learning management system (Litmos), the benefits platform (bswift), and the talent management tool (7geese). If you have to choose Paycor, I'd suggest NOT taking these additional platforms and integrating outside vendors to Paycor via API/SFTP. Paycor has an open API platform, so if you can find an engineering resource to help you set up those feeds, you will be good to go.Last thing: Paycor DOES NOT support equity or bonus-type reporting fields in the system. You can add a 'custom field', but that field will not reflect history or changes as they occur. Bonus and equity data can be imported into the payroll paygrid directly, but don't expect those standard fields in the Paycor system.
Response from Paycor
We appreciate your detailed feedback on Paycor, and we apologize for any negative experiences you've had. While we're glad to hear that you find the system visually easy to use and navigate, we understand that you have concerns about customer service and integration of additional platforms. We're continuously working to improve our support and communication processes, and we appreciate your feedback on the need for better integration and reporting capabilities. We apologize for any difficulties you encountered during implementation, and we're committed to addressing these issues. If you have any further suggestions or concerns, please don't hesitate to reach out to us.
- Industry: Construction
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Paycor works hard for your company
Reviewed on 25/06/2024
I, personally think it’s great in my daily use of it but there are some frustrations with some of...
I, personally think it’s great in my daily use of it but there are some frustrations with some of its functionality
Pros
You can tell Paycor takes your business seriously and works very hard to give what you need toy get your job done efficiently
Cons
The reporting platform is confusing and not easy to use at all. It’s disappointing. Also we have A LOT of issues with our employees using the app. They are constantly frustrated with it which makes our job so much harder.
Reasons for Choosing Paycor
Bamboo did not offer payroll so we had to find a platform with both an HRIS and payroll solutionReasons for Switching to Paycor
The layout, the personalized service though that went away eventuallyResponse from Paycor
Thank you for your review! We appreciate your feedback and are glad to hear that you feel Paycor takes your business seriously and works hard to meet your needs. We apologize for any confusion or difficulties you've experienced with the reporting platform. We understand the frustration that can arise when employees have issues with the app, and we're constantly working to improve its functionality and user experience. We appreciate your patience and feedback as we strive to make your job easier. Thank you for choosing Paycor as your HRIS and payroll solution.
- Industry: Medical Practice
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Good product
Reviewed on 23/08/2024
It is convenient for employee and employer. It is alos easy to us.
It is convenient for employee and employer. It is alos easy to us.
Pros
It is easy to use and track my working hour.
Cons
It seems not so stable sometimes which will cause some delay of salary.
Response from Paycor
Thank you for your review of Paycor. We appreciate your positive feedback regarding the ease of use and the ability to track your working hours. We apologize for any instances where the system may have experienced instability, resulting in delays in salary processing. We value your feedback and will work to improve the stability of our platform. We are glad to hear that Paycor has been convenient for both employees and employers. Thank you for choosing Paycor and for your comments.
Paycor FAQs
Below are some frequently asked questions for Paycor.Q. What type of pricing plans does Paycor offer?
Paycor offers the following pricing plans:
- Free Trial: Available
For organizations with 50-1,000+ employees, contact Paycor for pricing information.
Q. Who are the typical users of Paycor?
Paycor has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Paycor support?
Paycor supports the following languages:
English, French, Spanish
Q. Does Paycor support mobile devices?
Paycor supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Paycor integrate with?
Paycor integrates with the following applications:
Altametrics, AssureHire, Blackbaud Financial Edge NXT, Boost Engagement, ClearStar, CrunchTime, DailyPay, Ease, Emburse Certify AP, HIREtech, Instant Pay, Paytient, Sterling, Tray, WEX Benefits, Workforce.com, Zonal
Q. What level of support does Paycor offer?
Paycor offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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