--- description: If you're in a hunt for the best solution for your business, learn what ChatBot has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ChatBot Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [ChatBot](/software/108699/chatbot) # ChatBot Canonical: https://www.getapp.sg/software/108699/chatbot Page: 1 / 4\ Next: [Next page](https://www.getapp.sg/software/108699/chatbot?page=2) > ChatBot is an all-in-one platform to create, deploy, and track chatbots across channels. > > Verdict: Rated **4.6/5** by 66 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of ChatBot Visual builder Build chatbots with ease using a drag-and-drop interface. Quickly arrange the conversation flow to create exactly the chatbot Story you need. ChatBot templates Launch your first chatbot in minutes using task-specific templates designed by professionals. Freely customize the conversation scenario, so it's suited to your business needs. Entities User-defined entities allow the extraction of any dynamic values, with users able to set synonyms for any reference value. AI-powered chatbots ChatBot uses AI to help you better support, engage, and sell across channels. AI algorithms work in the background adapting chatbots to customer needs. ChatBot uses natural language processing (NLP) to correctly interpret inputs and analyzes continuously with machine learning algorithms to improve performance. Real-time testing Stories can be tested in real-time using the built-in chat, allowing users to visualize story paths and test scenarios before integrating with their application or live chat service. Rich messages Send responses that encourage customers to chat and interact. Mix and match text, images, buttons, and quick replies to show off your brand, products, and services. Let training improve your chatbots every day ChatBot automatically saves all unrecognized phrases and suggests them as possible Story additions. Add suggestions with one click. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 66 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Text - **Location**: Boston, US - **Founded**: 2002 ## Commercial Context - **Starting Price**: US$50.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: ChatBot is available across four pricing plans, outlined below. It also comes with a 14-day free trial so you can take it for a test drive before committing to anything. You don’t need to provide your credit card to start the trial. Starter: $42/month (billed annually) or $50/month (billed monthly) Team: $126/month (billed annually) or $149/month (billed monthly) Businesses: $424/month (billed annually) or $499/month (billed monthly) Enterprise: Please contact LiveChat Software directly for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Irish, Italian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Ukrainian - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - A/B Testing - AI Copilot - AI/Machine Learning - API - Access Controls/Permissions - Activity Dashboard - Alerts/Escalation - Appointment Management - Appointment Scheduling - Audience Targeting - Augmented Analytics - Automated Responses - Automated Routing - Autoresponders - CRM - Campaign Management - Campaign Segmentation - Canned Responses - Chat Transcript - Chat/Messaging ## Integrations (37 total) - Adobe Commerce - BigCommerce - ChatBot - ChatGPT - Chatbot - Claude - Commerce7 - Google Analytics 360 - Google Tag Manager 360 - HelpDesk - LiveChat - Magento 2 Blog Extension - Magento 2 Delivery Date Extension - Magento 2 Form Builder - Magento 2 Grouped Promotions ... and 22 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Live Chat Software](https://www.getapp.sg/directory/561/live-chat/software) ## Related Categories - [Live Chat Software](https://www.getapp.sg/directory/561/live-chat/software) - [Artificial Intelligence (AI) Software](https://www.getapp.sg/directory/1397/artificial-intelligence/software) - [Conversational AI Platforms](https://www.getapp.sg/directory/1647/conversational-ai-platform/software) - [Conversational Marketing Platforms](https://www.getapp.sg/directory/1659/conversational-marketing-platform/software) - [Chatbot Software](https://www.getapp.sg/directory/2795/chatbot/software) ## Alternatives 1. [Chatbase](https://www.getapp.sg/software/2069516/chatbase) — 4.3/5 (73 reviews) 2. [ChatGPT](https://www.getapp.sg/software/2070494/chatgpt) — 4.4/5 (336 reviews) 3. [Tidio](https://www.getapp.sg/software/105081/tidio-chat) — 4.7/5 (590 reviews) 4. [Botsonic](https://www.getapp.sg/software/2071616/botsonic) — 4.8/5 (79 reviews) 5. [Wati](https://www.getapp.sg/software/2068239/wati) — 4.6/5 (202 reviews) ## Reviews ### "Eases workload on our helpdesk team." — 4.0/5 > **Justina** | *4 March 2018* | Recommendation rating: 10.0/10 > > **Pros**: Botengine eases the stress on our helpdesk team. Enabling our helpdesk staffs to focus on complex complaints from our customers ,while simple complaints like the address of our company ,email contact etc are taken care off by Botengine. Thereby eliminating the need to hire extra hands on the helpdesk team and saving us time and financial resource in the process. > > **Cons**: I wish Botengine will one day be able to do 90% of the work currently done by the helpdesk team. I do admit this may not happen in my lifetime . :) ----- ### "Takes care of the little tasks." — 4.0/5 > **Modupe** | *19 March 2018* | Industrial Automation | Recommendation rating: 9.0/10 > > **Pros**: Bot engine is easy to setup and requires very basic technical skill to set it up.. It has no limit to the number of chats it can respond to concurrently. It integrates seamlessly with Messenger ,WordPress and on any web platform. > > **Cons**: Botengine can only respond to simple customer questions.For advanced customer query,it becomes ineffective. ----- ### "Chatbot gives awesome customer service experience" — 5.0/5 > **Jessica** | *18 September 2024* | Broadcast Media | Recommendation rating: 3.0/10 > > **Pros**: Being able to reach service providers without the stress of phone lines malfunctioning and being put on hold endlessly. > > **Cons**: Having to deal with different agent each time I am relating same problem to a service provider. > > Regular customer service communication is made easy with chatbot. ----- ### "Easy setup." — 4.0/5 > **IFEOMA** | *11 March 2018* | Banking | Recommendation rating: 9.0/10 > > **Pros**: I love the ease of setup with Botengine. Setup time was just a few minute. Botengine gives the customer care team more time to attend to customers with very serious problems ,by attending to customers with minor issues like the contact of the company ,how to login ,how to sign-up etc I also am impressed about how it simple redirects web visitors to an helpdesk agent ,when it is unable to resolve issues they have. ----- ### "Botengine keeps us available every minute of the day." — 4.0/5 > **Oyinlola** | *6 March 2018* | Internet | Recommendation rating: 10.0/10 > > **Pros**: Botengine makes it possible for us to be available to our customers every minute of the day. I like that Botengine is never overworked ,unlike an human agent and can take on hundreds of chats all at once ,without getting tired. > > **Cons**: The obvious con for Botengine is the fact it is only useful to web visitors when they have simple complaints and is unable to handle complex customer complaint situations. ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.sg/software/108699/chatbot?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/108699/chatbot) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data