About HoneyBook
HoneyBook is a cloud-based CRM solution designed for small businesses and freelancers that helps users to manage business processes, from consultation to billing. The platform enables users to manage projects, book customers, send invoices, sign online contracts and manage payments.
HoneyBook offers task management functionality that allows users to view and track different stages of a project. Users can store their invoices, contracts and other documents in one place. They can also respond to customers with automated appointment requests and follow-ups using custom templates and notifications.
To help users keep on top of their workload, HoneyBook allows task reminders to be created, and automated payment reminders can be sent based on project payment due dates. HoneyBook facilitates secure online payments within the system and contracts can be signed digitally. The solution also provides users with the necessary tools to track reservations, payment schedules and leads automatically. HoneyBook can be integrated with third party tools such as Calendly, QuickBooks, Zapier, Google Calendar, Gmail, and more to create seamless workflows and data synchronization.
Pricing starting from:
US$39.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to HoneyBook
Key benefits of HoneyBook
• The secure online payment functionality within HoneyBook saves the time, effort and money needed to make multiple trips to the bank each week to deposit checks received.
• HoneyBook provides users with powerful tools to automatically track payment schedules, reservations, and leads.
• The reporting feature allows users to monitor analytics on key metrics, including the combined value of all events, success rates, the percentage of posting, and more.
• HoneyBook allows users to set up email reminders that are automatically sent to customers when payments are due
• The platform enables all parties to see and share timelines, view event details such as dates, times, and addresses and communicate via email.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
Canada, United States
Supported Languages
English
Pricing starting from:
US$39.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to HoneyBook
Images
Features
Total features of HoneyBook: 135
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Photography
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A must for busy event people
Reviewed on 31/10/2019
Customer service is great, they get back to asap and help you with anything.
Customer service is great, they get back to asap and help you with anything.
Pros
Automating my payments and collecting for me. Using the app i don't have to be in front of a computer to check on customers contracts.
Cons
no scheduling within the software in which I heard they were working on this. The ability to add someone that works for you and not see contract just logistics.
Alternatives Considered
17hatsReasons for Switching to HoneyBook
I was on the forefront of it and they walked me into it , I don't think there were many alternatives as there is nowResponse from HoneyBook
Happy to hear you are enjoying the HB app Carlos! Please keep an ear out shortly for more news on exciting up coming features!
- Industry: Photography
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Best I've Used So Far
Reviewed on 22/08/2022
Overall it has been a Godsend. I am feeling much better about how I manage my business with...
Overall it has been a Godsend. I am feeling much better about how I manage my business with Honeybook.
Pros
I love using Honeybook! I've tried a couple other CRM softwares, and this one is by far the easiest to deploy and keep me on track. It is logical and feels easy to use, which has kept me using it rather than reverting to inefficient paper tracking. The customer service has been great: always quick and friendly to answer questions and help me through something I didn't understand. I would highly recommend Honeybook to anyone.
Cons
The calendar sync is sometimes glitchy, but that could also be user error. One thing that would make it better would be an easy way to override when I am considered "busy" on my Google Calendar that syncs in. I'd also love to have SMS communication with my clients, but rumor has it they are working on this.
Alternatives Considered
17hatsReasons for Choosing HoneyBook
Zoho was just too confusing - I love that it's one big suite to manage Social, and Website, and Accounting, and CRM, and washes my windows...but it was overwhelming, and to have someone help me set it up would require an additional subscription. Studio Cloud was just clunky. I may not have given it enough effort, but it just wasn't quite there for me.Switched From
Zoho CRM- Industry: Events Services
- Company size: 2-10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Tries to do a lot of things, but none of them are done very well
Reviewed on 17/09/2021
I felt like the app looked great and had great potential, but the clunky UI design left me...
I felt like the app looked great and had great potential, but the clunky UI design left me frustrated. We had been using it for almost a year and still felt that something just wasn't clicking. We ended up moving away from Honeybook and chose another program that was more specific to our industry.
Pros
The look and feel of the app is very clean, love the ability to add images and customize the look and feel of contracts, flyers, brochures and more. Adding a custom form field to our website was easy to do. Automation feature seems nice, but we didn't really use it.
Cons
In contracts the most frustrating thing is that you can only add line items at the very bottom of the invoice. That means if you have a very long invoice and want to add a line to the top of the page, you have to add a line at the bottom and drag it all the way up to the top ( which is extremely tedious ). It wastes so much time that it made me wonder if we wasted more time trying to use this clunky app than just doing things the way we were used to in excel!
- Industry: Consumer Services
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great All in One platform
Reviewed on 27/12/2022
Pros
I really enjoyed the ease of use for the platform. I also was surprised with the outstanding customer service and the fast response I received. This basically handles everything that I need with my small business in one platform - which is amazing!
Cons
I wish I could have had the same email signature in the platform as I did on my email platform.
- Industry: Marketing & Advertising
- Company size: 2-10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Solid Payment Invoicing & Proposal Tool
Reviewed on 09/06/2022
8/10. Once the client has paid the first time, their automated recurring payment solution is...
8/10. Once the client has paid the first time, their automated recurring payment solution is working really well for me.
Pros
I moved away from Quickbooks online because they didn't have an easy way to send customers automatic recurring invoices. Honeybook had pre-built service agreements along with the automated recurring payments feature I needed for my business. It was appealing to work with them because set up was very easy to get what we needed up and running
Cons
After a client pays their invoice, it usually takes 12-24 hours for Honeybook to send me a confirmation email saying they've paid. This is (I don't use this word often) absurd. With Quickbooks, I know payment confirmation comes in within 10 minutes.
Especially if I am going to start work with a client right as they pay, this hurdle in their platform stops me from getting to work right away.
It usually leads to me emailing my customer "Did you pay the invoice?" then them replying "I did!" then me looking into Honeybook wondering why the heck it hasn't come in and making me look foolish to my client... Then I finally get the notification the next day.
It's the #1 feature request they need to get updated.
Reasons for Switching to HoneyBook
Because they have online scheduling, and pre-built proposals/service agreements to use. More of an all-in-one platform.HoneyBook FAQs
Below are some frequently asked questions for HoneyBook.Q. What type of pricing plans does HoneyBook offer?
HoneyBook offers the following pricing plans:
- Starting from: US$39.00/month
- Pricing model: Subscription
- Free Trial: Available
Starter Plan: $19 per month, or billed annually at $16 per month. Essentials Plan: $39 per month, or billed annually at $32 per month. Premium Plan: $79 per month, or billed annually at $66 per month.
Q. Who are the typical users of HoneyBook?
HoneyBook has the following typical customers:
Self Employed, 2-10, 11-50, 51-200
Q. What languages does HoneyBook support?
HoneyBook supports the following languages:
English
Q. Does HoneyBook support mobile devices?
HoneyBook supports the following devices:
Android (Mobile), iPhone (Mobile)
Q. What other apps does HoneyBook integrate with?
HoneyBook integrates with the following applications:
10to8, AWeber, ActiveCampaign, Acuity Scheduling, Agile CRM, Airtable, Asana, Avaza, Basecamp, BenchmarkONE, Calendly, Chatfuel, ClickFunnels, ClickUp, CoSchedule Marketing Suite, Cognito Forms, Constant Contact, ConvertKit, Drift, Drip, Dropbox Business, Dropbox Sign, Emma, Evernote Teams, FreshBooks, Gmail, Google Analytics 360, Google Calendar, Google Contacts, Google Docs, Google Drive, Google Forms, Google Hangouts, Gravity Forms, Hive, HubSpot CRM, Insightly, Instagram, Keap, Klaviyo, Mailchimp, Mailshake, Mautic, MeisterTask, Meta for Business, Microsoft 365, Microsoft Excel, Microsoft To Do, OneDrive, Ortto, PayPal, Planning Pod, Process Street, Quickbooks Online, Route4Me, Salesforce Sales Cloud, Schedule it, Shopify, Slack, Square for Retail, Squarespace, Streak, Stripe, Teachable, Teamwork, TextMagic, Thryv, Todoist, Toggl Track, Trello, Twilio, Typeform, Wave Accounting, WooCommerce, WordPress, Wrike, Xero, Zapier, Zoho Mail, monday.com
Q. What level of support does HoneyBook offer?
HoneyBook offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, Chat
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