HoneyBook

4.8 (614)
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Client management for freelancers & SMBs

About HoneyBook

HoneyBook is a cloud-based CRM solution designed for small businesses and freelancers that helps users to manage business processes, from consultation to billing. The platform enables users to manage projects, book customers, send invoices, sign online contracts and manage payments.

HoneyBook offers task management functionality that allows users to view and track different stages of a project. Users can store their invoices, contracts and other documents in one place. They can also respond to customers with automated appointment requests and follow-ups using custom templates and notifications.

To help users keep on top of their workload, HoneyBook allows task reminders to be created, and automated payment reminders can be sent based on project payment due dates. HoneyBook facilitates secure online payments within the system and contracts can be signed digitally. The solution also provides users with the necessary tools to track reservations, payment schedules and leads automatically. HoneyBook can be integrated with third party tools such as Calendly, QuickBooks, Zapier, Google Calendar, Gmail, and more to create seamless workflows and data synchronization.


Key benefits of HoneyBook

• The secure online payment functionality within HoneyBook saves the time, effort and money needed to make multiple trips to the bank each week to deposit checks received.

• HoneyBook provides users with powerful tools to automatically track payment schedules, reservations, and leads.

• The reporting feature allows users to monitor analytics on key metrics, including the combined value of all events, success rates, the percentage of posting, and more.

• HoneyBook allows users to set up email reminders that are automatically sent to customers when payments are due

• The platform enables all parties to see and share timelines, view event details such as dates, times, and addresses and communicate via email.


Images

HoneyBook Software - HoneyBook Contracts
HoneyBook Software - HoneyBook Invoicing
HoneyBook Software - HoneyBook Payments
HoneyBook Software - HoneyBook Automations
HoneyBook Software - HoneyBook App
HoneyBook Software - HoneyBook Scheduling
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HoneyBook video
HoneyBook video
HoneyBook Software - HoneyBook Contracts
HoneyBook Software - HoneyBook Invoicing
HoneyBook Software - HoneyBook Payments
HoneyBook Software - HoneyBook Automations
HoneyBook Software - HoneyBook App
HoneyBook Software - HoneyBook Scheduling

Not sure about HoneyBook? Compare with a popular alternative

HoneyBook

4.8 (614)
VS.
Highly reviewed

Starting Price

US$19.00
month
€9.90
month

Pricing Options

Free version
Free trial
Free version
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Features

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172

Integrations

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Ease of Use

4.6 (614)
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Value for Money

4.7 (614)
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Customer Service

4.7 (614)
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Reviews

Overall rating

4.8 /5
(614)
Value for Money
4.7/5
Features
4.6/5
Ease of Use
4.6/5
Customer Support
4.7/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 614
Lindsey
Lindsey
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A tool to check off multiple boxes

Reviewed on 18/03/2022

Overall I love Honeybook. I signed up when there was a super good deal but when it came time to...

Overall I love Honeybook. I signed up when there was a super good deal but when it came time to renew, it was an easy choice to keep going with it. I use it to ease my new client onboarding and that alone is well worth it. All the other features are just a bonus.

Pros

I like that it gives me the ability to have multiple tools within one software. I don't need an extra scheduling tool, I don't need a CRM, I don't need an invoicing tool, I don't need a form builder for my website. Honeybook handles all of those things for me which makes it really simple to keep it all in one place.

Cons

Some things aren't really intuitive so I have to use the help resources or ask customer support for help in figuring things out. The great thing is that the support team is really easy to chat with and makes things really simple.

Penny
Penny
Overall rating
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best choice I made for my business yet

Reviewed on 06/02/2020

Payment processing was always a challenge until I found Honeybook. I love that the automated...

Payment processing was always a challenge until I found Honeybook. I love that the automated convenience of honey book. I set my templates, it does the rest. I send an invoice, it bills, reminds and keeps everything squared away. Not to mention it auto-deposits funds into my account. IT keeps me in business!

Pros

Running my own business where clients contract via email and forms through my website can get overwhelming when trying to keep track of small but important details. Invoicing, payment processing, contracts, client communication, client surveys and now they have a feature where you can connect with other local professionals on projects. Very useful.

Cons

I wish it was a little more upscale looking on fonts, colors and the user experience. My brand is more of a luxury brand so I want customers to feel like when they're being transferred to the contract or payment portion of our interactions that they're still receiving a luxury experience.

Alternatives Considered

17hats

Reasons for Switching to HoneyBook

The pricing at the time was really affordable to get into. I did the one time purchase instead of a monthly fee. They were super helpful and explained they would put all my company details in for me as well as add my email templates and my collection pricing for invoicing. They did this and it was a breeze to answer right into. Also, they have their mobile app so I can reply, invoice and book clients on the go from the convenience of my phone.
Kathryn
Overall rating
  • Industry: Events Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Tries to do a lot of things, but none of them are done very well

Reviewed on 17/09/2021

I felt like the app looked great and had great potential, but the clunky UI design left me...

I felt like the app looked great and had great potential, but the clunky UI design left me frustrated. We had been using it for almost a year and still felt that something just wasn't clicking. We ended up moving away from Honeybook and chose another program that was more specific to our industry.

Pros

The look and feel of the app is very clean, love the ability to add images and customize the look and feel of contracts, flyers, brochures and more. Adding a custom form field to our website was easy to do. Automation feature seems nice, but we didn't really use it.

Cons

In contracts the most frustrating thing is that you can only add line items at the very bottom of the invoice. That means if you have a very long invoice and want to add a line to the top of the page, you have to add a line at the bottom and drag it all the way up to the top ( which is extremely tedious ). It wastes so much time that it made me wonder if we wasted more time trying to use this clunky app than just doing things the way we were used to in excel!

Steve
Overall rating
  • Industry: Photography
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The sweetest solution for photographers

Reviewed on 03/04/2022

Honeybook continues to be a game-changer for our photography business. It has been an integral part...

Honeybook continues to be a game-changer for our photography business. It has been an integral part of our daily workflow for years now. This year they added calendar and booking functionality.

Pros

Love the customer service. Whenever I need help they are always right there. We use HB for every booking. As soon as a lead goes active, we start a new project and manage everything from communication to proposal to contact to invoicing with HB.

Cons

There could maybe be more freedom to customize but really it's just an advanced issue. First world problems.

Alternatives Considered

Dubsado

Reasons for Choosing HoneyBook

Honeybook does so much more for us than just bookkeeping.

Switched From

QuickBooks Online

Reasons for Switching to HoneyBook

Honeybook is more accessible and ready to deploy.
Jessica
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Your go-to, all-in-one CRM for small business!

Reviewed on 13/02/2022

Amazing, hands down!

Amazing, hands down!

Pros

Easy to use and so many features! The ability to go to one place AND have so many things automated is amazing!

Cons

There are little things that can be improved, but so does everything. I have voiced my suggestions to the HoneyBook team and they are passing the information along to try to improve my experience. Even without those being fixed, I still love HoneyBook.

Alternatives Considered

Calendly and QuickBooks Online Advanced

Reasons for Choosing HoneyBook

Everything all in on spot was the big excitement for me!

Switched From

Calendly and PayPal Invoicing

Reasons for Switching to HoneyBook

I needed something easier for a non-bookkeeper/accountant but that I could still understand my business in. Plus, having everything in one place made it an easy decision!
Showing 5 reviews of 614 Read all reviews

HoneyBook FAQs

Below are some frequently asked questions for HoneyBook.

HoneyBook offers the following pricing plans:

  • Starting from: US$19.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Starter Plan: $19 per month, or billed annually at $16 per month. Essentials Plan: $39 per month, or billed annually at $32 per month. Premium Plan: $79 per month, or billed annually at $66 per month.

HoneyBook has the following typical customers:

Self Employed, 2–10

HoneyBook supports the following languages:

English

HoneyBook supports the following devices:

Android (Mobile), iPhone (Mobile)

HoneyBook integrates with the following applications:

AWeber, ActiveCampaign, Acuity Scheduling, Agile CRM, Airtable, Asana, Avaza, Basecamp, BenchmarkONE, Calendly, Chatfuel, ClickFunnels, ClickUp, CoSchedule Marketing Suite, Cognito Forms, Constant Contact, ConvertKit, Drift, Drip, Dropbox Business, Dropbox Sign, Emma by Marigold, Evernote Teams, FreshBooks, Gmail, Google Analytics 360, Google Calendar, Google Contacts, Google Docs, Google Drive, Google Forms, Google Hangouts, Gravity Forms, Hive, HubSpot CRM, Insightly, Instagram, Keap, Klaviyo, Mailchimp, Mailshake, Mautic, MeisterTask, Meta for Business, Microsoft 365, Microsoft Excel, Microsoft To Do, OneDrive, Ortto, PayPal, Planning Pod, Process Street, QuickBooks Online, Route4Me, Salesforce Sales Cloud, Schedule it, Shopify, Sign In Scheduling, Slack, Square for Retail, Squarespace, Streak, Stripe, Teachable, Teamwork.com, Textmagic, Thryv, Todoist, Toggl Track, Trello, Twilio, Typeform, Wave, WooCommerce, WordPress, Wrike, Xero, Zapier, Zoho Mail, monday.com

HoneyBook offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for HoneyBook.