HoneyBook
About HoneyBook
HoneyBook is a cloud-based CRM solution designed for small businesses and freelancers that helps users to manage business processes, from consultation to billing. The platform enables users to manage projects, book customers, send invoices, sign online contracts and manage payments.
HoneyBook offers task management functionality that allows users to view and track different stages of a project. Users can store their invoices, contracts and other documents in one place. They can also respond to customers with automated appointment requests and follow-ups using custom templates and notifications.
To help users keep on top of their workload, HoneyBook allows task reminders to be created, and automated payment reminders can be sent based on project payment due dates. HoneyBook facilitates secure online payments within the system and contracts can be signed digitally. The solution also provides users with the necessary tools to track reservations, payment schedules and leads automatically. HoneyBook can be integrated with third party tools such as Calendly, QuickBooks, Zapier, Google Calendar, Gmail, and more to create seamless workflows and data synchronization.
Key benefits of HoneyBook
• The secure online payment functionality within HoneyBook saves the time, effort and money needed to make multiple trips to the bank each week to deposit checks received.
• HoneyBook provides users with powerful tools to automatically track payment schedules, reservations, and leads.
• The reporting feature allows users to monitor analytics on key metrics, including the combined value of all events, success rates, the percentage of posting, and more.
• HoneyBook allows users to set up email reminders that are automatically sent to customers when payments are due
• The platform enables all parties to see and share timelines, view event details such as dates, times, and addresses and communicate via email.
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Reviews
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- Industry: Consumer Goods
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Everything I need in one software
Reviewed on 10/08/2024
I automate workflows much more easily for my performance and my daily tasks
I automate workflows much more easily for my performance and my daily tasks
Pros
I like it because I don't have to move between several applications to do my job, it has all the necessary tools to make my job more efficient, and the closing deliveries are more organized and faster. Sending invoices is much easier for me and I manage my projects much more organized
Cons
The response time from customer service is not as effective and fast as I would like, they are good at their responses but they don't do it quickly
- Industry: Events Services
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Honeybook site review
Reviewed on 30/05/2024
My overall experience has been amazing. It has helped my business run, very smoothly and allowed me...
My overall experience has been amazing. It has helped my business run, very smoothly and allowed me to become a little more hands off.
Pros
The ease and convenience of clients booking my services and signing contracts.
Cons
I actually have no cons. My experience with Honey has been great.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Don't Waste a TON of TIme if You Like Your Clients
Reviewed on 23/02/2024
Please see above - horrible and time wasting experience. Move on and try something that WORKS and...
Please see above - horrible and time wasting experience. Move on and try something that WORKS and looks good as well.
Pros
Affordable and Backend looks nice - so that's something!
Cons
Client experience if poor. Integrations are awful. Layout, design and look are atrocious and check out for clients is multi step.....Who does that anymore?
We spent a week trying to get it setup and working well and efficiently....no way it was going to. And if we have to handhold it and manually do a TON of things.....why bother? MANY other options available and we've moved to one.
Response from HoneyBook
Hey there!
We appreciate your feedback and apologize that your experience wasn't what you were hoping for when moving to a new platform.
We do our best to create a platform that fits the needs of various different businesses and business owners but we understand that we aren't going to be perfect for everyone out there. But we love to get specific feedback on what you feel HoneyBook is missing or could improve upon so that future features and upgrades our team does can benefit many.
You mentioned integrations but if there are certain, specific integrations that you feel would be helpful, we'd love to know what those are. And where exactly in the onboarding process was it the most difficult. Let us know so we can continue to improve on our end.
Appreciate your feedback!
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Excellent Client Management Tool for Creatives
Reviewed on 13/11/2024
HoneyBook is a comprehensive client management platform, ideal for freelancers and small businesses,...
HoneyBook is a comprehensive client management platform, ideal for freelancers and small businesses, especially in creative industries like photography, event planning, and design.
Pros
Streamlined client workflow management and customizable templates for proposals.
Cons
limited advanced customization for workflows and only basic reporting.
- Industry: Construction
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
HoneyBooks for Freelancers & Project Managers
Reviewed on 27/08/2024
I absolutely love it for its comprehensive suite of features designed to streamline workflows and...
I absolutely love it for its comprehensive suite of features designed to streamline workflows and improve efficiency.
Pros
If you're a freelancer or running a small business, HoneyBook is a fantastic project management tool that’s worth considering. I absolutely love it for its comprehensive suite of features designed to streamline workflows and improve efficiency.
Cons
I don't have any dislikes thus far regarding the platform.
HoneyBook FAQs
Below are some frequently asked questions for HoneyBook.Q. What type of pricing plans does HoneyBook offer?
HoneyBook offers the following pricing plans:
- Starting from: US$19.00/month
- Pricing model: Subscription
- Free Trial: Available
HoneyBook is offered across three pricing plans, outlined below: Starter Plan: $19 per month, or $16 per month billed annually. Essentials Plan: $39 per month, or $32 per month billed annually. Premium Plan: $79 per month, or $66 per month billed annually.
Q. Who are the typical users of HoneyBook?
HoneyBook has the following typical customers:
Self Employed, 2–10
Q. What languages does HoneyBook support?
HoneyBook supports the following languages:
English
Q. Does HoneyBook support mobile devices?
HoneyBook supports the following devices:
Android (Mobile), iPhone (Mobile)
Q. What other apps does HoneyBook integrate with?
HoneyBook integrates with the following applications:
AWeber, ActiveCampaign, Acuity Scheduling, Agile CRM, Airtable, Asana, Avaza, Basecamp, BenchmarkONE, Calendly, Chatfuel, ClickFunnels, ClickUp, CoSchedule Marketing Suite, Cognito Forms, Constant Contact, Drift, Drip, Dropbox Business, Dropbox Sign, Emma by Marigold, Evernote Teams, FreshBooks, Gmail, Google Analytics 360, Google Calendar, Google Contacts, Google Docs, Google Drive, Google Forms, Gravity Forms, Hive, HubSpot CRM, Insightly, Instagram, Keap, Kit, Klaviyo, Mailchimp, Mailshake, MeisterTask, Meta for Business, Microsoft 365, Microsoft Excel, Microsoft Outlook, Microsoft To Do, OneDrive, Ortto, PayPal, Planning Pod, Process Street, QuickBooks Online, Route4Me, Salesforce Sales Cloud, Schedule it, Shopify, Sign In Scheduling, Slack, Square for Retail, Squarespace, Streak, Stripe, Teachable, Teamwork.com, Textmagic, Thryv, Todoist, Toggl Track, Trello, Twilio, Typeform, Wave, WooCommerce, WordPress, Wrike, Xero, Zapier, Zoho Mail, iCloud, monday.com
Q. What level of support does HoneyBook offer?
HoneyBook offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, Chat
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