--- description: If you're in a hunt for the best solution for your business, learn what Salesforce Health Cloud has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Salesforce Health Cloud Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [Healthcare CRM Software](/directory/937/healthcare-crm/software) > [Salesforce Health Cloud](/software/109415/health-cloud) # Salesforce Health Cloud Canonical: https://www.getapp.sg/software/109415/health-cloud Page: 1 / 4\ Next: [Next page](https://www.getapp.sg/software/109415/health-cloud?page=2) > Salesforce Health Cloud is a collaborative, all-round healthcare CRM and patient management software for healthcare providers, payers, and patients > > Verdict: Rated **4.4/5** by 71 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Salesforce Health Cloud Patient management tools, such as the Today Page which automatically prioritizes patients, enable care teams and providers to focus on the tasks and patients requiring the most attention. A secure patient community can be created using drag-and-drop tools, connecting entire care teams across all internet-enabled devices. Healthcare professionals can select patient plans, view care teams, and assign tasks from any device, with concurrent care plans allowing the creation and assignment of different care plans to various teams, for the care of patients with multiple medical issues. Care Team Lists allow caregivers to view and communicate with care teams, the Care Plan Selector enables the assignment of care plans to patients, and Care Plan Tasks let care providers assign tasks to patients on-the-go. Health Cloud automatically calculates risk scores for all patients based on the industry standard CMS-HCC model, and providers can view risk across patient populations in customizable dashboards, enabling the provision of care to the patients who need it most. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 71 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Salesforce - **Location**: San Francisco, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: US$350.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - 21 CFR Part 11 Compliance - API - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Monitoring - Activity Tracking - Ad hoc Reporting - Admissions Management - Alerts/Escalation - Alerts/Notifications - Appointment Management - Appointment Scheduling - Audience Targeting - Audit Management - Authorization Tracking - Automated Routing - Automated Scheduling - Bed Management - Billing & Invoicing ## Integrations (1 total) - Tableau ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Healthcare CRM Software](https://www.getapp.sg/directory/937/healthcare-crm/software) ## Related Categories - [Healthcare CRM Software](https://www.getapp.sg/directory/937/healthcare-crm/software) - [Patient Management Software](https://www.getapp.sg/directory/901/patient-management/software) - [Patient Engagement Software](https://www.getapp.sg/directory/1359/patient-engagement/software) - [AI Agents for Customer Support](https://www.getapp.sg/directory/5025/ai-agents-for-customer-support/software) - [Chatbot Software](https://www.getapp.sg/directory/2795/chatbot/software) ## Alternatives 1. [Carepatron](https://www.getapp.sg/software/2048864/care-patron) — 4.4/5 (860 reviews) 2. [Jane](https://www.getapp.sg/software/122271/jane-app) — 4.8/5 (538 reviews) 3. [BestoSys](https://www.getapp.sg/software/107765/bestosys) — 4.8/5 (293 reviews) 4. [Epic](https://www.getapp.sg/software/112769/epiccare-emr) — 4.4/5 (457 reviews) 5. [Pabau](https://www.getapp.sg/software/168847/pabau-crm) — 4.7/5 (665 reviews) ## Reviews ### "Reliable Health Cloud with Strong Features and Support, Minor Bugs and Setup Challenges" — 4.0/5 > **Nasrullah** | *3 May 2026* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: Intuitive interface, strong scheduling, reliable reporting, good customer support, seamless data integration. > > **Cons**: While Health Cloud is generally reliable, occasional bugs and system slowdowns can disrupt workflow, especially during peak usage times. Some advanced customization options are limited, which may restrict flexibility for highly specialized healthcare practices. Additionally, the initial setup process can be complex and time-consuming without sufficient technical support. > > Overall, my experience with Health Cloud has been positive. The platform significantly improves the efficiency of healthcare management through its comprehensive features and ease of use. Despite minor issues with bugs and customization, the benefits outweigh the drawbacks. The value for money is reasonable given the extensive functionality provided. I would recommend Health Cloud to healthcare organizations looking for a scalable and integrated solution to enhance patient care and administrative tasks. ----- ### "Efficient and Reliable Healthcare Management Platform" — 5.0/5 > **Yogesh** | *3 June 2026* | Computer Software | Recommendation rating: 7.0/10 > > **Pros**: Health Cloud offers excellent value for money with its wide range of healthcare management features and strong data organization capabilities. The platform is easy to use once configured properly and helps teams manage patient information efficiently. The reporting tools provide useful insights and simplify tracking and analysis. Customer support is responsive and helpful when resolving issues or assisting with setup. Data management is one of the strongest features, allowing secure and organized handling of patient records and workflows. > > **Cons**: Some bugs and performance issues can appear occasionally, especially when working with large amounts of data. Initial setup and customization may take time for new users, and certain advanced features require additional learning. Payroll-related integrations could also be improved for a smoother experience. > > Overall, my experience with Health Cloud has been very positive. It is a reliable platform for healthcare management, offering strong reporting, data management, and workflow automation features. The system improves productivity and collaboration while keeping patient information organized and accessible. Despite a few minor bugs and setup complexities, the platform delivers good value and is highly useful for healthcare organizations. ----- ### "Health Cloud review" — 3.0/5 > **alessandro** | *8 July 2026* | Commercial Real Estate | Recommendation rating: 6.0/10 > > **Pros**: possibility for specialists to share clinical files in real time and making follow-up patieneces faster > > **Cons**: expensive for small reality as a medical center with less then 3 operators.high risk of not respecting italian law about privacy ----- ### "Powerful Platform with Great Data Management and Reporting" — 5.0/5 > **Mike** | *11 August 2026* | Broadcast Media | Recommendation rating: 8.0/10 > > **Pros**: Health Cloud provides a centralized platform for managing patient information, records, and interactions. I especially like the ability to organize large amounts of data in one place and easily access important information. The reporting capabilities are also useful for tracking performance, identifying trends, and making better-informed decisions. The integration with other Salesforce tools is another major advantage. > > **Cons**: The learning curve can be fairly steep, especially for new users who are not already familiar with Salesforce. There are also many features and customization options, which can make the system feel overwhelming at first. Setting up the platform and configuring it to meet specific organizational needs can require significant time and expertise. > > Overall, my experience with Health Cloud has been positive. It is a powerful and flexible platform that provides strong data management, reporting, patient record organization, and collaboration capabilities. Once users become familiar with the system, it can significantly improve organization and access to information. However, organizations should be prepared to invest time in training and implementation to get the most value from the platform. ----- ### "Salesforce Health Cloud: Powerful Patient Management Platform with a Steep Learning Curve" — 4.0/5 > **Verified Reviewer** | *21 April 2026* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: What I like most about Salesforce Health Cloud is how well it centralizes patient information and makes it easier for care teams to coordinate everything in one place. Having all patient data, interactions, and care plans in a single system really improves visibility and reduces the need to switch between multiple tools. In terms of data management, it does a strong job of organizing complex patient information in a structured way. It’s especially useful for tracking care history and making sure everyone involved has access to the same updated information. Reporting is also quite powerful. You can build detailed dashboards and reports that help track patient outcomes, care progress, and operational metrics. This makes it easier for teams to make data-driven decisions. From a scheduling perspective, it helps coordinate appointments and care activities more efficiently, reducing manual effort and improving communication between care providers. The platform is generally easy to use once you get familiar with it, especially if you already have experience with Salesforce products. The UI can feel complex at first, but it becomes more intuitive over time. In terms of value for money, it’s more suitable for larger healthcare organizations since it’s a premium enterprise solution, but it delivers strong value when used at scale. Customer support is reliable, and there’s a large ecosystem of documentation and community resources, which helps when issues come up. As for bugs and issues, it’s generally stable, though like any large enterprise system, occasional performance delays or configuration complexity can happen depending on how it’s set up. > > **Cons**: One of the main drawbacks of Salesforce Health Cloud is that it can feel quite complex, especially during initial setup and onboarding. It’s not always intuitive for new users, and it often requires training to use effectively. Another challenge is the overall ease of use. While it becomes more manageable over time, the interface can feel cluttered due to the number of features and configurations available, which can be overwhelming for smaller teams or less technical users. In terms of value for money, it can be expensive, especially for smaller healthcare organizations. A lot of the advanced capabilities require additional customization or add-ons, which increases the overall cost. Reporting and data management are powerful, but setting them up properly often requires technical expertise or admin support. It’s not always straightforward to configure without help. There can also be occasional performance or configuration issues, particularly in heavily customized environments, which can slow down workflows or require troubleshooting. Overall, while it’s a strong platform, it does come with a learning curve and complexity that may not suit every organization. ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.sg/software/109415/health-cloud?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/109415/health-cloud) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data