---
description: If you're in a hunt for the best solution for your business, learn what Health Cloud has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Health Cloud Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Healthcare CRM Software](/directory/937/healthcare-crm/software) > [Health Cloud](/software/109415/health-cloud)

# Health Cloud

Canonical: https://www.getapp.sg/software/109415/health-cloud

Page: 1 / 3\
Next: [Next page](https://www.getapp.sg/software/109415/health-cloud?page=2)

> Salesforce Health Cloud is a collaborative, all-round healthcare CRM and patient management software for healthcare providers, payers, and patients
> 
> Verdict: Rated **4.4/5** by 34 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of Health Cloud

 Patient management tools, such as the Today Page which automatically prioritizes patients, enable care teams and providers to focus on the tasks and patients requiring the most attention.&#10;&#10; A secure patient community can be created using drag-and-drop tools, connecting entire care teams across all internet-enabled devices.&#10;&#10; Healthcare professionals can select patient plans, view care teams, and assign tasks from any device, with concurrent care plans allowing the creation and assignment of different care plans to various teams, for the care of patients with multiple medical issues.&#10;&#10; Care Team Lists allow caregivers to view and communicate with care teams, the Care Plan Selector enables the assignment of care plans to patients, and Care Plan Tasks let care providers assign tasks to patients on-the-go.&#10;&#10; Health Cloud automatically calculates risk scores for all patients based on the industry standard CMS-HCC model, and providers can view risk across patient populations in customizable dashboards, enabling the provision of care to the patients who need it most.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 34 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 3.9/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Salesforce
- **Location**: San Francisco, US
- **Founded**: 2003

## Commercial Context

- **Starting Price**: US$350.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- 21 CFR Part 11 Compliance
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Monitoring
- Activity Tracking
- Ad hoc Reporting
- Admissions Management
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Audience Targeting
- Audit Management
- Authorization Tracking
- Automated Routing
- Automated Scheduling
- Bed Management
- Billing & Invoicing

## Integrations (1 total)

- Tableau

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Healthcare CRM Software](https://www.getapp.sg/directory/937/healthcare-crm/software)

## Related Categories

- [Healthcare CRM Software](https://www.getapp.sg/directory/937/healthcare-crm/software)
- [Patient Management Software](https://www.getapp.sg/directory/901/patient-management/software)
- [Patient Engagement Software](https://www.getapp.sg/directory/1359/patient-engagement/software)
- [Patient Case Management Software](https://www.getapp.sg/directory/815/patient-case-management/software)
- [Clinical Trial Management Software](https://www.getapp.sg/directory/53/clinical-trial-management/software)

## Alternatives

1. [Carepatron](https://www.getapp.sg/software/2048864/carepatron) — 4.4/5 (858 reviews)
2. [Jane](https://www.getapp.sg/software/122271/jane-app) — 4.8/5 (505 reviews)
3. [BestoSys](https://www.getapp.sg/software/107765/bestosys) — 4.8/5 (293 reviews)
4. [Pabau](https://www.getapp.sg/software/168847/pabau) — 4.7/5 (633 reviews)
5. [Epic](https://www.getapp.sg/software/112769/epiccare-emr) — 4.4/5 (453 reviews)

## Reviews

### "Recommend - would give 5/5" — 5.0/5

> **Karina** | *10 January 2026* | Marketing & Advertising | Recommendation rating: 8.0/10
> 
> **Pros**: Used it with a client, and we were able to pull different dashboards for reporting without any issues. Whenever we encountered one, we had fast responses from the customer support team.
> 
> **Cons**: I think that the only issue we had is that sometimes we were not able to find some patients but that was mostly our own fault.
> 
> I would recommend Health Cloud to anyone that is looking a practice management tool with a good value for money

-----

### "Plateforme puissante pour la coordination des soins, mais complexe à maîtriser" — 4.0/5

> **Julia** | *4 May 2026* | Hospitality | Recommendation rating: 8.0/10
> 
> **Pros**: Health Cloud est particulièrement efficace pour centraliser les informations des patients et améliorer la coordination des soins. J’ai apprécié la capacité à regrouper les données provenant de différentes sources dans une seule plateforme, ce qui facilite la prise de décision. Les outils de gestion des parcours de soins et l’automatisation des processus permettent également de gagner du temps et d’améliorer le suivi des patients.
> 
> **Cons**: Le principal inconvénient est la complexité de la plateforme, qui nécessite un temps d’apprentissage important. La configuration initiale peut être longue et parfois difficile sans accompagnement technique. Le coût peut également être élevé pour les petites structures, et certaines fonctionnalités avancées demandent une formation supplémentaire pour être bien utilisées.
> 
> Dans l’ensemble, Health Cloud est une solution puissante et complète pour la gestion des données de santé et la coordination des soins. Une fois maîtrisé, il améliore clairement l’efficacité des équipes et la qualité du suivi des patients. Cependant, sa complexité et son coût peuvent représenter un frein pour les organisations moins expérimentées ou de petite taille.

-----

### "HEALTH CLOUD REVIEW" — 4.0/5

> **COURTNEY** | *5 May 2025* | Health, Wellness & Fitness | Recommendation rating: 7.0/10
> 
> **Pros**: SALESFORCE IS VERY EASY TO USE. I LIKE THAT EVEN WHEN USING THE SEARCH BAR, IF YOU HAPPEN TO MAKE A MISTAKE, IT WILL NORMALLY STILL BRING UP WHAT YOU WOULD BE SEARCHING FOR.
> 
> **Cons**: SOMETIMES WHEN DOCUMENTING, IT FEELS LIKE A VERY LONG PROCESS. ESPECIALLY WHEN YOU HAVE JUST A QUICK NOTE TO PUT IN.

-----

### "Potente per la gestione sanitaria, ma richiede esperienza" — 4.0/5

> **Verified Reviewer** | *4 April 2026* | Hospital & Health Care | Recommendation rating: 2.0/10
> 
> **Pros**: permette ai professionisti sanitari di lavorare in modo più coordinato, migliorando la comunicazione e rendendo più efficiente l’organizzazione di visite, terapie e follow-up. Inoltre, l’integrazione con altri strumenti Salesforce e con sistemi sanitari esterni rappresenta un grande vantaggio per chi opera in contesti strutturati e complessi.
> 
> **Cons**: questa completezza può diventare un limite. La piattaforma non è immediata da utilizzare e richiede tempo per essere configurata correttamente, oltre a una certa formazione per sfruttarne tutte le funzionalità. Anche i costi possono risultare elevati, soprattutto per realtà più piccole, rendendola meno accessibile a chi ha budget limitati.
> 
> In generale, è uno strumento molto potente, ma più adatto a organizzazioni grandi o già digitalizzate piuttosto che a chi cerca una soluzione semplice e veloce da implementare.

-----

### "Very Satisfied" — 4.0/5

> **Brazola** | *7 January 2026* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: Health Cloud has low IT cost which I love. I can manage patient interactions and scheduling. For the most part it is easy to use.
> 
> **Cons**: Some cons for Health Cloud are the reliance on the internet. If you don’t have internet it will not work. The possibility of security risk as well. Using third party software you can’t be sure on who really owns the data.

-----

Page: 1 / 3\
Next: [Next page](https://www.getapp.sg/software/109415/health-cloud?page=2)

## Links

- [View on GetApp](https://www.getapp.sg/software/109415/health-cloud)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/109415/health-cloud> |
| de-AT | <https://www.getapp.at/software/109415/health-cloud> |
| en | <https://www.getapp.com/healthcare-pharmaceuticals-software/a/health-cloud/> |
| en-AE | <https://www.getapp.ae/software/109415/health-cloud> |
| en-AU | <https://www.getapp.com.au/software/109415/health-cloud> |
| en-CA | <https://www.getapp.ca/software/109415/health-cloud> |
| en-GB | <https://www.getapp.co.uk/software/109415/health-cloud> |
| en-IE | <https://www.getapp.ie/software/109415/health-cloud> |
| en-NZ | <https://www.getapp.co.nz/software/109415/health-cloud> |
| en-SG | <https://www.getapp.sg/software/109415/health-cloud> |
| en-ZA | <https://www.getapp.za.com/software/109415/health-cloud> |
| es | <https://www.getapp.es/software/109415/health-cloud> |
| es-CL | <https://www.getapp.cl/software/109415/health-cloud> |
| es-CO | <https://www.getapp.com.co/software/109415/health-cloud> |
| es-MX | <https://www.getapp.com.mx/software/109415/health-cloud> |
| fr | <https://www.getapp.fr/software/109415/health-cloud> |
| fr-BE | <https://fr.getapp.be/software/109415/health-cloud> |
| fr-CA | <https://fr.getapp.ca/software/109415/health-cloud> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare and Evaluate small business software. GetApp Singapore has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.sg","url":"https://www.getapp.sg/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.sg/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Health Cloud","description":"Health Cloud by Salesforce is a cloud-based healthcare CRM and patient management solution which enables collaboration between healthcare providers, payers, and patients. The software is built on Salesforce’s CRM platform and specifically designed to meet the needs of the healthcare industry.\n\nHealth Cloud Empower enables care providers, including care coordinators, hospice care, home nurses, and patients’ family members, to engage with care teams using any internet-enabled device. Care Team Lists allow caregivers to view and communicate with care teams, the Care Plan Selector enables the assignment of care plans to patients by caregivers, and Care Plan Tasks let care providers assign tasks to patients on-the-go. Permissions can be managed to control access to patient data, ensuring personal medical information is kept secure.\n\nConcurrent Care Plans allow multiple teams with disparate expertise and workflows to collaborate and build relationships across care teams. Care providers can assign multiple care plans for comorbid patients to different care teams to provide more personalized care journeys. Health Cloud also automatically calculates patient risk scores based on the Center for Medicaid Services Hierarchical Condition Category (CMS-HCC) model, allowing providers to view risk across patient populations. The customizable risk dashboards give providers insight into the populations they serve, and enable the provision of targeted preventative care to the patients most in need.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/8df975e5-a6b6-4015-baac-d2a47c8fac2a.png","url":"https://www.getapp.sg/software/109415/health-cloud","@id":"https://www.getapp.sg/software/109415/health-cloud#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":34},"offers":{"price":"350","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.sg/software/109415/health-cloud#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Healthcare CRM Software","position":2,"item":"/directory/937/healthcare-crm/software","@type":"ListItem"},{"name":"Health Cloud","position":3,"item":"/software/109415/health-cloud","@type":"ListItem"}]}]}
</script>
