--- description: If you're in a hunt for the best solution for your business, learn what Quiq has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Quiq Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [Conversational Marketing Platforms](/directory/1659/conversational-marketing-platform/software) > [Quiq](/software/109689/quiq-messaging) # Quiq Canonical: https://www.getapp.sg/software/109689/quiq-messaging Page: 1 / 3\ Next: [Next page](https://www.getapp.sg/software/109689/quiq-messaging?page=2) > Quiq is a cloud-based enterprise agentic AI platform for CX, offering AI Agents, AI Assistants, Voice AI, and a unified Digital. > > Verdict: Rated **4.5/5** by 37 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Quiq \* AI Agents complete end-to-end customer service transactions — bookings, returns, account updates, appointment scheduling — without human intervention, reducing reliance on live agent capacity for routine requests. \* Omnichannel messaging support consolidates customer conversations across SMS, web chat, email, and social platforms into a single interface, reducing context-switching for agents managing multiple channels. \* Agent assist tools surface real-time recommendations and automate repetitive in-conversation tasks, allowing human agents to resolve inquiries faster and with greater consistency. \* CRM and back-office integrations give AI and human agents access to live customer data during interactions, supporting accurate, context-aware responses without manual lookups. \* Configurable routing and escalation workflows let CX operations teams define automation thresholds and handoff rules, maintaining control over when AI handles requests versus when humans intervene. \* Real-time and historical analytics dashboards provide CX leadership with visibility into automation performance, resolution outcomes, and channel engagement trends, supporting data-driven capacity and staffing decisions. \* Quality monitoring and conversation analytics tools allow operations teams to review interaction transcripts, identify performance gaps, and refine AI agent behavior over time. \* Enterprise-grade security and compliance controls support deployment in regulated industries such as financial services and telecommunications, where data handling requirements are stringent. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 37 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Quiq, Inc. - **Location**: Bozeman, US - **Founded**: 2015 ## Commercial Context - **Starting Price**: US$6,000.00 - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Pricing is conversation-based, not seat based, starting at $500 per month. - **Target Audience**: 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French, German, Italian, Polish, Portuguese, Russian, Spanish, Ukrainian - **Available Countries**: Australia, Canada, France, Germany, Hungary, Italy, Japan, Mexico, Netherlands, New Zealand, Slovakia, United Kingdom, United States ## Features - 2-Way Messaging - A/B Testing - AI Copilot - AI/Machine Learning - API - Activity Dashboard - Activity Tracking - Agent Interface - Alerts/Escalation - Alerts/Notifications - Appointment Management - Appointment Scheduling - Audience Targeting - Automated Responses - Automated Routing - Automated Scheduling - Autoresponders - Blended Call Center - CRM - Call Center Management ## Integrations (4 total) - Genesys Cloud CX - Intuit Mailchimp Email Marketing - SAP ECC - Zendesk AI ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) ## Category - [Conversational Marketing Platforms](https://www.getapp.sg/directory/1659/conversational-marketing-platform/software) ## Related Categories - [Conversational Marketing Platforms](https://www.getapp.sg/directory/1659/conversational-marketing-platform/software) - [Customer Support Software](https://www.getapp.sg/directory/562/customer-support/software) - [AI Agents for Customer Support](https://www.getapp.sg/directory/5025/ai-agents-for-customer-support/software) - [Conversational AI Platforms](https://www.getapp.sg/directory/1647/conversational-ai-platform/software) - [Patient Engagement Software](https://www.getapp.sg/directory/1359/patient-engagement/software) ## Alternatives 1. [LiveAgent](https://www.getapp.sg/software/91301/liveagent) — 4.7/5 (1789 reviews) 2. [inconnect](https://www.getapp.sg/software/2057354/omnichannel) — 4.0/5 (20 reviews) 3. [Bitrix24](https://www.getapp.sg/software/90602/bitrix24) — 4.2/5 (1006 reviews) 4. [Genesys Cloud CX](https://www.getapp.sg/software/104597/genesys-cloud) — 4.3/5 (269 reviews) 5. [Wati](https://www.getapp.sg/software/2068239/wati) — 4.6/5 (207 reviews) ## Reviews ### "This has given our guests an alternative method of communications with us, vs. email or phone." — 4.0/5 > **Verified Reviewer** | *29 March 2018* > > **Pros**: The ease of use and the ability to have multiple agents available for responses has been so beneficial. > > **Cons**: Still learning the ins and outs of the software, as we use it more learning more about the functionalities available. ----- ### "Texas A\&M University & Quiq" — 5.0/5 > **Peggy** | *15 August 2019* | Higher Education | Recommendation rating: 10.0/10 > > **Pros**: - integration with existing CRM - easy to use - easy to train staff - easy to implement - customer support - cost > > **Cons**: Reporting could be a little more robust.... being able to validate the effort/cost ----- ### "A great tool in the age of technology, where texting has become a primary source of communication." — 4.0/5 > **Paulina** | *12 April 2018* > > **Pros**: Ease of sending and receiving costumer needs quickly and efficiently. Ability to store previous conversations in email form. > > **Cons**: Not able to store AND retrieve previous costumer contacts. That the phone number is not tied to our conpany's actual landline number, and has an out of state area code. ----- ### "Review" — 4.0/5 > **Ashley** | *19 December 2018* | Retail | Recommendation rating: 9.0/10 > > **Pros**: I really enjoy being able to quickly connect with multiple customers at one time leading to an increase in customer satisfaction as well as improving my team's efficiency. > > **Cons**: I feel that when I have needed assistance regarding creating new logins, I did not receive the assistance expected. One of my CSRs did not have access for months because I was not assisted in finding a resolution. > > I believe that Multichannel Messaging platform has benefited our company in many ways from customer satisfaction to the operation of our Service Center. I would definitely recommend this to others. ----- ### "Great" — 5.0/5 > **Hector** | *19 December 2018* | Broadcast Media | Recommendation rating: 8.0/10 > > **Pros**: The reporting is great I am able to check all information > > **Cons**: Everything is good there is nothing I dislike > > direct connection with clients and SMS campaigns ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.sg/software/109689/quiq-messaging?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/109689/quiq-messaging) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data