Sematext Cloud

4.8 (29)
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Cloud-based application and infrastructure monitoring tool

About Sematext Cloud

Sematext Cloud is an all-in-one observability tool that helps businesses assess and gain key insights into the front and back-end performance of system applications. Features include real user and synthetic monitoring, transaction tracing, infrastructure monitoring, and log management. It also enables organizations to identify key performance issues via actionable analytics.

Sematext Cloud allows enterprises to detect potential anomalies across the system and receive automated alerts via emails, mobile push notifications, and other ChatOps including Slack, PagerDuty, and more. Developers can view the list of available assets or servers, filter them based on tags, conduct audits of all software packages, and utilize the search functionality to retrieve specific details from the repository.

Sematext Cloud offers an API, which enables businesses to integrate the platform with various third-party applications such as Docker, Hashicorp Nomad, Redis, Nginx, and more. The software also helps users monitor network topology, site performance, Java Virtual Machine (JVM), containers, user experience, and resource management processes on a centralized platform.


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Sematext Cloud Software - Sematext Logs
Sematext Cloud Software - Sematext Monitoring
Sematext Cloud Software - Sematext Experience
Sematext Cloud Software - Sematext Synthetics
Sematext Cloud Software - Correlate logs and metrics in split view
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Sematext Cloud video
Sematext Cloud video
Sematext Cloud video
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Sematext Cloud Software - Sematext Logs
Sematext Cloud Software - Sematext Monitoring
Sematext Cloud Software - Sematext Experience
Sematext Cloud Software - Sematext Synthetics
Sematext Cloud Software - Correlate logs and metrics in split view

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Reviews

Overall rating

4.8 /5
(29)
Value for Money
4.6/5
Features
4.7/5
Ease of Use
4.6/5
Customer Support
4.6/5

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Showing 5 reviews of 29
Guilherme
Guilherme
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Way more than a log tool

Reviewed on 25/09/2020

Sematex has become increasingly essential in our tool set. It goes far beyond a simple log manager,...

Sematex has become increasingly essential in our tool set. It goes far beyond a simple log manager, delivering valuable information from this huge amount of data.

Pros

Sematex has impressed us in recent months for its ability to deliver robust tools for analyzing and mining the information present in our logs. Through its customizable Dashboards, we can analyze very important statistics both to characterize the behavior of our users and to help us identify problems in our code.

Cons

The experience of using the Sematex interface has improved a lot, but it is not always so intuitive to find the resources we want. Reading the logs is also not as clean as I would like to see.

Alternatives Considered

Grafana

Reasons for Switching to Sematext Cloud

Sematex seems easier to setup and use.

Response from Sematext Group

Thanks for your feedback Guilherme! I'm really happy you like the product. If there is any more feedback you'd like to share regarding the Sematext user interface and experience, I'm happy to listen. Thanks again for your time.

Debodirno
Overall rating
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

One stop solution for infrastructure insights!

Reviewed on 24/09/2020

I used this to manage my infra and this has really helped me a lot to understand the usage pattern...

I used this to manage my infra and this has really helped me a lot to understand the usage pattern of the app and also helps in safely predicting when the load will be high and when it will be low. Finding out memory leaks for JVM has also been very easy when I was trying to get insights about GC and JVM pool.

Pros

- Very detailed reports
- Installing an agent happens in a jiffy
- Very intuitive UI
- Good support from the Sematext team

Cons

- Documentation missing for old agents - Ubuntu < 16
- Agent once crashed - cause is still unknown!

Alternatives Considered

Datadog

Reasons for Choosing Sematext Cloud

I wanted to get a detailed report of each of the metrics over a time period. Sematext does that. Also for JVM monitoring I couldn't get anything better than this.

Switched From

Sensu

Reasons for Switching to Sematext Cloud

JVM monitoring just stole the deal for me. Also, the help from their support team while I was setting it up on my production instances - it was amazing.

Response from Sematext Group

Hey Debodirno! Thanks a lot for your detailed feedback. If there's anything else we can help you with, feel free to reach out!

Chao
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Worth switching from other logging aggregation

Reviewed on 24/09/2020

Satisfied but need more time to evaluate

Satisfied but need more time to evaluate

Pros

I just switch from ELK. Sematext is a surprise to me. It is so easy to integrate and so easy to use. The web UI is so intuitive and the query syntax is so easy to use even if you are not a technical guy. Compared to ELK, it is a real cloud service, you never need to worry about you lose the logs .

Cons

I haven’t found so far. Only thing is the price is a little bit high for a standup.

Response from Sematext Group

Hey Chao! Thanks a lot for your feedback. If you ever have any questions regarding how to manage your pricing and keep costs optimized, feel free to reach out to our team in the Sematext live chat.

Lucas
Overall rating
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

IoT log monitoring made easy

Reviewed on 25/09/2020

We have been monitoring a fleet of IoT devices with Sematext.
Using it we can quickly send data...

We have been monitoring a fleet of IoT devices with Sematext.
Using it we can quickly send data from the devices and analyze it later, making feature development faster and debugging way easier.

Pros

Easy to use and extremely fast to filter log data.
Ready-to-use Java and Android libraries made integration a very fast process.
Main UI is very similar to Kibana, and it also provides the full experience if you need it.
Fast and knowledgeable tech support.

Cons

There are rare instances where the UI becomes unresponsive or slow.

Alternatives Considered

Elastic Stack

Reasons for Switching to Sematext Cloud

We needed a self-managed/cloud solution to focus on our product and Sematext enabled a very fast integration.
Verified Reviewer
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Much More Than Log Aggregation

Reviewed on 24/09/2020

Sematext is a proven and reliable offering, without a single outage I can recall in the past 2.5...

Sematext is a proven and reliable offering, without a single outage I can recall in the past 2.5 years. The customer support is amazing and queries are answered without fail within a couple of hours. They are constantly working on the product and increasing their offerings. They offer customers the chance to trial new products and give feedback, which is fantastic.

We use Sematext for:
* Log Aggregation
* Monitoring and Alerting
* Incident Investigation
* Log Retention
* Debugging

I love how we can easily set up alerts on logs and receive Slack or OpsGenie notifications when events occur. I would highly recommend Sematext as a vendor.

Pros

* Super Reliable
* Excellent Customer Support
* Constantly Adding Features
* Constantly Improving

Cons

There are very few things not to like about this software and company.

The way accounts are set up, where you have to log in then "become" the account owner to see your logs is strange, and needs to be explained to each new user.

Response from Sematext Group

Hey! Thanks a lot for your feedback regarding the RBAC. We've worked on several improvements in the way you can configure account permissions for every member of a team. Feedback like this help us a lot to understand what should be improved. Thanks again!

Showing 5 reviews of 29 Read all reviews

Sematext Cloud FAQs

Below are some frequently asked questions for Sematext Cloud.

Sematext Cloud offers the following pricing plans:

  • Starting from: US$0.00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Sematext Cloud offers a 14-day free trial, after which the software is available based on selected modules, as outlined below: Logs: * Basic - Available for free * Standard - $50 per month * Pro - $60 per month Monitoring: Container monitoring: * Basic - Available for free * Standard - $0.007 per container per hour *Pro - $0.011 per container per hour App & Server monitoring: * Basic - Available for free * Standard - $0.035 per agent per hour * Pro - $0.070 per agent per hour Experience: * Startup - $9 per month * Standard - $19 per month * Pro - $89 per month Synthetics: * Pay-as-you-go - $5 per month * Standard - $29 per month * Pro - $99 per month

Sematext Cloud has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000

Sematext Cloud supports the following languages:

English

Sematext Cloud supports the following devices:

Sematext Cloud integrates with the following applications:

AlertOps, Amazon Aurora, Amazon RDS, Android 11, Angular, Apache Cassandra, Apache Kafka, Apache Solr, Apache Spark, Apache Tomcat, BigPanda, Brave, CentOS, Couchbase Server, Debian, Docker, Elastic Stack, EmailDirect, Ember, Firefox, GitHub, Google Chrome, Google Cloud, HAProxy Enterprise, Heroku, HipChat, IBM Cloud, Java Profiler, Jenkins, Linux Lite, Linux Mint, MacOS Big Sur, MariaDB, Microsoft Azure, Microsoft Edge, Microsoft Teams, Minio, MongoDB, MySQL, Nagios Log Server, Nagios Network Analyzer, Nagios XI, Nomad, OpsGenie, PagerDuty, PostgreSQL, Pushover, Python Events, Rancher, ReactJS, Red Hat Integration, Red Hat Process Automation Manager, Redis Enterprise, SIGNL4, Safari, Scala, ServiceNow, Slack, Splunk On-Call, Squadcast, Syslog-ng, Telegram, Twilio, Ubuntu, Ubuntu Server GUI, VUEWorks, Vercel, Windows 11, Zapier, iOS14, phpMyDirectory

Sematext Cloud offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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