---
description: If you're in a hunt for the best solution for your business, learn what isoTracker Complaints Management has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: isoTracker Complaints Management Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Complaint Management Software](/directory/841/complaint-management/software) > [isoTracker Complaints Management](/software/110455/isotracker-complaints-management)

# isoTracker Complaints Management

Canonical: https://www.getapp.sg/software/110455/isotracker-complaints-management

> isoTracker Complaints Management allows organizations to record \& track customer complaints, route them for investigation, issue actions and escalate responses
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of isoTracker Complaints Management

 isoTracker helps ensure consistency of customer interaction with access to each complaint's history, including status updates on complaint progress, and the actions that have been taken.

 Track trends in customer issues within isoTracker by recording all investigation results and performing a root cause analysis.

 Effectively deal with customer concerns or complaints by having them reviewed by an administrator before entering them into the complaints workflow, and assigning a relevant staff member. 

 Automatically escalate complaints if a response has not been received within a pre-assigned due date.

 With isoTracker, users can send a request for feedback from complainants about the resolution process after the issue has been closed.

## About the vendor

- **Company**: isoTracker Solutions
- **Location**: London, UK
- **Founded**: 2004

## Commercial Context

- **Starting Price**: US$9.35
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Use isoTracker's pricing calculator to select currency, user package, subscription period, and modules for a quote via the pricing page on their website.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United Kingdom, United States

## Features

- Access Controls/Permissions
- Alerts/Escalation
- Alerts/Notifications
- Approval Process Control
- Assignment Management
- Audit Management
- Audit Trail
- Change Management
- Compliance Management
- Corrective and Preventive Actions (CAPA)
- Customer Complaint Tracking
- Dashboard
- Document Management
- Email Templates
- Feedback Management
- Interaction Tracking
- Issue Management
- Issue Tracking
- Quality Assurance
- Reminders

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Complaint Management Software](https://www.getapp.sg/directory/841/complaint-management/software)

## Related Categories

- [Complaint Management Software](https://www.getapp.sg/directory/841/complaint-management/software)
- [Investigation Management Software](https://www.getapp.sg/directory/1025/investigation-management/software)
- [Audit Software](https://www.getapp.sg/directory/470/audit-compliance/software)

## Alternatives

1. [Resolver](https://www.getapp.sg/software/104325/perspective) — 4.4/5 (79 reviews)
2. [FaceUp Whistleblowing System](https://www.getapp.sg/software/2050652/faceup) — 4.8/5 (45 reviews)
3. [MasterControl Quality Excellence](https://www.getapp.sg/software/104305/mastercontrol) — 4.5/5 (527 reviews)
4. [QT9 QMS](https://www.getapp.sg/software/105047/qt9-quality-management) — 4.8/5 (118 reviews)
5. [Dot Compliance](https://www.getapp.sg/software/130667/dot-compliance) — 4.4/5 (84 reviews)

## Links

- [View on GetApp](https://www.getapp.sg/software/110455/isotracker-complaints-management)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/isotracker-complaints-management/> |
| en-AE | <https://www.getapp.ae/software/110455/isotracker-complaints-management> |
| en-AU | <https://www.getapp.com.au/software/110455/isotracker-complaints-management> |
| en-CA | <https://www.getapp.ca/software/110455/isotracker-complaints-management> |
| en-GB | <https://www.getapp.co.uk/software/110455/isotracker-complaints-management> |
| en-IE | <https://www.getapp.ie/software/110455/isotracker-complaints-management> |
| en-NZ | <https://www.getapp.co.nz/software/110455/isotracker-complaints-management> |
| en-SG | <https://www.getapp.sg/software/110455/isotracker-complaints-management> |
| en-ZA | <https://www.getapp.za.com/software/110455/isotracker-complaints-management> |
| fr | <https://www.getapp.fr/software/110455/isotracker-complaints-management> |
| fr-BE | <https://fr.getapp.be/software/110455/isotracker-complaints-management> |
| fr-CA | <https://fr.getapp.ca/software/110455/isotracker-complaints-management> |

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