Productboard
About Productboard
Productboard is a customer-driven product management system that empowers teams to get the right products to market, faster. It provides a complete solution for product teams to understand user needs, prioritize what to build next, align everyone on the roadmap, and engage with their customers. Productboard is easy to use, enables company-wide collaboration, and integrates into existing workflows. Over 6,000 organizations around the world use Productboard to build excellent products.
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Reviews
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- Industry: Computer Software
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
A great bridge for bright product idea and its launchpad
Reviewed on 18/10/2022
Productboard allowed me to easily organize, understand, bucket feature requests and feedback the...
Productboard allowed me to easily organize, understand, bucket feature requests and feedback the items from customers. As a project lead, I have to understand where the customers are facing difficulties and what additional features they might require. This software is really helpful in gathering insights and trend analyzing.
Pros
Productboard has a lot of built-in features (Objectives & Drivers) and is super simple to customize. It helps one in planning and prioritizing effectively. UI is very intuitive and clean, l personally feel good that they are always updating to the latest features based on users requests.
Cons
They are constantly bringing new features to meet the requirements of the users. However, the integration with the Gitlab has been missing is a setback for my project. Also, the upvoting features are little cumbersome to use.
Switched From
monday.com- Industry: Leisure, Travel & Tourism
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great tool for centralising product information
Reviewed on 29/10/2019
Pros
A place to put all the feedback where it won't get lost and forgotten since it can be linked to specific features and used to inform planning.
Cons
Nothing major. There are features we'd appreciate in future like objectives on timelines, user story mapping, etc but they're not vital.
Alternatives Considered
ProductPlan, Craft.io, airfocus, Hygger, Strategic Roadmaps, Aha! and ProdPadSwitched From
AsanaReasons for Switching to Productboard
It scored highest on our criteria and was better looking than our 2nd highest (Aha!). We prioritised for multiple views for different teams/people, visual prioritisation matrix, having Objectives as a standalone thing, feedback library and various integration needs. AirFocus scored as well on roadmap aspects but had no feedback functionality, the cost of standalone feedback tools ruled this out.- Industry: Cosmetics
- Company size: 5,001–10,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
The billing mechanism of individual plan is awful experience
Reviewed on 23/01/2020
After spending some time on working with the tool and really enjoying its quality, I was sure that...
After spending some time on working with the tool and really enjoying its quality, I was sure that I would stay with it. But experiencing tricky non-transparent billing is just cold shower making the tool same as any other, just half way through to full value.
Pros
It is for sure well thought through tool.
Cons
It is not mandatory or sole source ... so charging individual for adding member without any alert or notice that just selecting someone as member from drop down menu automatically apply charging to your card is really awful experience ruining any value for the product
- Industry: E-Learning
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Invaluable for those who really care about user input
Reviewed on 04/11/2019
Pros
Linking user insights to feature development; Making insights available to developers, designers and others that are working on a feature; Communicating the roadmap with users; Collecting insights from portal as well as other channels in one place."
Cons
It still lacks multi-language support (any other language than English) and the ability to directly interact with user insights.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Productboard review
Reviewed on 30/10/2019
We'll be using productboard for as long as our company is in business
We'll be using productboard for as long as our company is in business
Pros
Ability to create a home for product feedback
Ability to organise feedback against the product's hierarchy, which then completely objectifies what to build next -> productboard is the only product that can do this
Creating a publicly available portal
Cons
You can't automatically link your userbase and their orgs, meaning that you have to manually create a new organisation each time you receive feedback from a new company
The roadmapping section hasn't been great (no gantt view), however, it's about to be released
Productboard FAQs
Below are some frequently asked questions for Productboard.Q. What type of pricing plans does Productboard offer?
Productboard offers the following pricing plans:
- Starting from: US$25.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
15-day free trial, no credit card required. Essentials plan: Prioritize what your customers need and make what matters. $25 per maker/month (billed monthly). Pro plan: Align teams to drive real business outcomes. $75 per maker/month (billed monthly). Enterprise plan: For organizations to securely and scalably uplevel their entire product management processes. Custom pricing. Productboard Pulse: Productboard Pulse provides exec-level customer insights to clarify your product vision, strategy, and daily decision-making — powered by AI. Custom pricing based on amount of data processed.
Q. Who are the typical users of Productboard?
Productboard has the following typical customers:
1,001–5,000
Q. What languages does Productboard support?
Productboard supports the following languages:
English
Q. Does Productboard support mobile devices?
Productboard supports the following devices:
Q. What other apps does Productboard integrate with?
Productboard integrates with the following applications:
Azure DevOps Server, Fullstory, Gainsight CS, Gainsight Digital Hub, Gainsight PX, GitHub, Gong.io, Grain, Intercom, Jira, Microsoft Azure, Microsoft Teams, Pivotal Tracker, Salesforce Sales Cloud, Slack, Trello, Zapier, Zendesk Suite
Q. What level of support does Productboard offer?
Productboard offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat
Related categories
See all software categories found for Productboard.
- Product Lifecycle Management Software
- Idea Management Software
- Product Roadmap Software
- Product Management Software
- Agile Project Management Tools
- Instant Messaging Software
- Project Management Software
- Business Performance Management Software
- Business Process Management Software
- Business Plan Software
- Productivity Software
- Collaboration Software
- Task Management Software
- Marketing Planning Tools
- IT Project Management Software
- Team Communication Software
