--- description: If you're in a hunt for the best solution for your business, learn what UJET has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: UJET Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [UJET](/software/110527/ujet) # UJET Canonical: https://www.getapp.sg/software/110527/ujet Page: 1 / 7\ Next: [Next page](https://www.getapp.sg/software/110527/ujet?page=2) > UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps. > > Verdict: Rated **4.6/5** by 140 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of UJET With the unique Smart Actions, problems are resolved easily and with quick precision. Instant stats for voice and chat channels with agent performance, SLA, CSAT, \& more. Handle-time cut by half, with automated workflows. Request touch fingerprint verification, photos, screenshots, or videos within chats/calls. Real-time reporting to gather business insights. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 140 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: UJET - **Location**: San Francisco, US - **Founded**: 2015 ## Commercial Context - **Starting Price**: US$80.00 - **Pricing model**: (Free Trial) - **Pricing Details**: Please contact us for pricing details: https://www.ujet.co/contact-sales - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Danish, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Portuguese, Spanish, Swedish - **Available Countries**: United States ## Features - API - Activity Dashboard - Alerts/Escalation - Archiving & Retention - Automated Routing - Automatic Call Distribution - Automatic Outbound Dialer - Autoresponders - Blended Call Center - CRM - Call Center Management - Call Conferencing - Call Logging - Call Monitoring - Call Recording - Call Routing - Call Transfer - Canned Responses - Chat/Messaging - Communication Management ## Integrations (8 total) - Freshdesk - HubSpot CRM - Kustomer - Observe.AI - Salesforce Sales Cloud - ServiceNow - Verint Workforce Management - Zendesk Suite ## Support Options - FAQs/Forum - Phone Support - 24/7 (Live rep) ## Category - [Customer Service Software](https://www.getapp.sg/directory/231/customer-service/software) ## Related Categories - [Customer Service Software](https://www.getapp.sg/directory/231/customer-service/software) - [Call Centre Software](https://www.getapp.sg/directory/275/call-center/software) - [Live Chat Software](https://www.getapp.sg/directory/561/live-chat/software) - [Contact Centre Software](https://www.getapp.sg/directory/593/contact-center/software) - [Customer Experience Software](https://www.getapp.sg/directory/601/customer-experience/software) ## Alternatives 1. [Bitrix24](https://www.getapp.sg/software/90602/bitrix24) — 4.2/5 (1001 reviews) 2. [Genesys Cloud CX](https://www.getapp.sg/software/104597/genesys-cloud) — 4.3/5 (268 reviews) 3. [NiCE CXone](https://www.getapp.sg/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) 4. [LiveAgent](https://www.getapp.sg/software/91301/liveagent) — 4.7/5 (1787 reviews) 5. [Five9](https://www.getapp.sg/software/91276/five9) — 4.2/5 (484 reviews) ## Reviews ### "UJET review" — 4.0/5 > **Jawayln** | *1 April 2019* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: The UJET system is pretty straight forward and easy to use. > > **Cons**: Their are occasional system errors when transitioning into different Aux codes ----- ### "The best platform for your interactions." — 5.0/5 > **Yeiry** | *28 November 2023* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: I love to use Ujet for work. Is really easy the way you can take and make phone calls. My favorite part of using Turo is that is really fast and the quality of all the calls is really good no matter where you are. I definitely recommend Ujet to everyone. > > **Cons**: I don't have any negative comments about it. > > Ujet helps me to resolve all different situations and issues that customers have using different apps. I can educate the customers about the process and bring great customer service using the quality that Ujet provides. Ujet makes my days easier. Is really easy to work using Turo. ----- ### "Overall Good" — 3.0/5 > **Ariell** | *23 September 2019* | Retail | Recommendation rating: 7.0/10 > > **Pros**: It's nice to have all of the info in one place, meaning stats on performance and number of tickets completed or calls taken. It's nice to see how my number matches up with my peers numbers. > > **Cons**: Sometimes it can be a little wonky or do some weird things. For example, there have been a couple of times where I will be in one UJET status, such as available, and it will move me to unavailable. This, of course, can affect my numbers and scorecards. Just last week I was in a phone call and when I hung up it said I had missed a call while still in the other call - if these bugs were worked out it would be perfect\! > > Overall I have enjoyed UJET and the ease of its use\! It is very straightforward and simple to use. I would say it does make my job much easier than answering a normal phone. ----- ### "My Ujet experience" — 5.0/5 > **argel** | *21 October 2023* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: Ujet is easy to use specially on our daily work. We can track our daily calls, time allotted in every interactions. > > **Cons**: Since Ujet is one of the tools that we have, I don't have any cons on my experience since it is easy to use. We can track our daily calls. > > Easy to use, We can track our daily calls and time allotted on each calls. ----- ### "Ujet makes our work life better." — 5.0/5 > **Jeff** | *5 June 2024* | Outsourcing/Offshoring | Recommendation rating: 10.0/10 > > **Pros**: Ujet allows us to interact with our guest and host to help them with their concerns. > > **Cons**: What I like least about Ujet is none so far since it is very effective software to use. > > Overall Experience with Ujet was great and hoping for to still use it in the future. ----- Page: 1 / 7\ Next: [Next page](https://www.getapp.sg/software/110527/ujet?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/110527/ujet) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data