DealerCenter

4.9 (1,410)
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Dealer management software for independent auto dealerships

About DealerCenter

DealerCenter is a cloud-based, centralized dealer management system designed to support the day-to-day operations of independent automobile dealerships - including both new and used car lots. Supported by mobile integration with native DealerCenter and DealerCenter mobile apps for iOS and Android platforms, staff can oversee car sales remotely from the forecourt or auction house. Key features include inventory management for recording and reviewing vehicle stocks, running reports and managing costs while querying car histories via AutoCheck, NMVTIS and Carfax integrations. The AutoStructure feature supports desking actions with automated loan calculations and deal structuring, leveraging dual-channel lender management tools and contract / documents management to centralize sales paperwork.

Accounting support is provided through direct QuickBooks integration that eliminates duplicate data entries and offers RFC management for Buy-Here-Pay-Here (BHPH), alongside scheduled reporting options. Coupled credit bureau services give access to consumer credit checks while promising compliance around every transaction, with fraud protection and authentication measures built in. Additional DealerCenter features span website promotion and marketing functions, inviting the customization of professionally-styled dealer websites from templates and the online posting of adverts listing inventory vehicles to third-party channels such as AutoTrader, eBay Motors, TRUECar and Craigslist.


Key benefits of DealerCenter

  • DealerCenter is a cloud and mobile-based dealer management system giving car lots and salesrooms access to centralized inventory and cost management, plus inventory and vehicle history reporting.
  • Desking capabilities support automated loan calculations, leveraging AutoStructure technology and iMAXX features to structure deals and maximize sales margins.
  • Lender management centralizes loan outlets with RouteOne and DealerTrack integration offering dual-channel applications, while contracts and document management digitizes sales paperwork.
  • Accounting features via QuickBooks integration are joined by website and marketing tools including dealer website design from custom templates and online ad posting to leading third-party sites.
  • The DealerCenter and DealerCenter Mobile apps for iOS and Android platforms respectively, enable remote access with a fast auction tool, VIN scanning for inventory management, CRM integration and mobile deal management.

  • Images

    DealerCenter Software - The DealerCenter home screen displays quick links and system summary widgets for an instant operational overview
    DealerCenter Software - The DealerCenter mobile app for iOS and Android incorporates inventory management and CRM integration, auction tool and the remote updates of deal results
    DealerCenter Software - Centralized inventory management features provide insight into every vehicle currently within the dealership's lot, with syncing between the DealerCenter mobile app
    DealerCenter Software - Digital marketing features include online ad posting for listing inventory to almost any third-party website, with optional Craigslist automation also available
    DealerCenter Software - The DealerCenter native mobile app on iOS provides an overview of all scheduled appointments
    DealerCenter Software - An all-in-one solution for creating professionally styled, responsive dealer websites from customizable templates is also available
    DealerCenter Software - Example Carfax vehicle history report as seen on the DealerCenter Mobile app for Android
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    DealerCenter video
    DealerCenter video
    DealerCenter Software - The DealerCenter home screen displays quick links and system summary widgets for an instant operational overview
    DealerCenter Software - The DealerCenter mobile app for iOS and Android incorporates inventory management and CRM integration, auction tool and the remote updates of deal results
    DealerCenter Software - Centralized inventory management features provide insight into every vehicle currently within the dealership's lot, with syncing between the DealerCenter mobile app
    DealerCenter Software - Digital marketing features include online ad posting for listing inventory to almost any third-party website, with optional Craigslist automation also available
    DealerCenter Software - The DealerCenter native mobile app on iOS provides an overview of all scheduled appointments
    DealerCenter Software - An all-in-one solution for creating professionally styled, responsive dealer websites from customizable templates is also available
    DealerCenter Software - Example Carfax vehicle history report as seen on the DealerCenter Mobile app for Android

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    4.9 (1,410)
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    Reviews

    Overall rating

    4.9 /5
    (1,410)
    Value for Money
    4.8/5
    Features
    4.8/5
    Ease of Use
    4.8/5
    Customer Support
    4.9/5

    Already have DealerCenter?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 1,410
    Stephen
    Stephen
    Overall rating
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    The best DMS for the small used car delaership

    Reviewed on 07/12/2017

    Makes my every day work so much easier!

    Makes my every day work so much easier!

    Pros

    The company is so far ahead of the curve when it comes to bringing anything a dealer could want from a DMS. From our website to inventory. I have been with Dealer Center for over 6 years and I don't keep using them because their bad!

    Cons

    some times, there technology gets ahead of their support. But, they are always willing to get the answer and fix it

    Jason
    Overall rating
    • Industry: Automotive
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    DealerCenter Review

    Reviewed on 25/01/2020

    Pros

    Lots of feature as a CRM provider for all of my inventory and customers. Provides almost all of the necessary paperwork that I need for most sales and can always update more.

    Cons

    Costs can add up when adding more and more services.

    Anthony
    Overall rating
    • Industry: Automotive
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 1.0 /10

    Terrible customer service and the 2.0 version is terrible and not user friendly

    Reviewed on 23/11/2016

    I loved this program when i 1st got it. It was easy to use and rarely had any problems. Since the...

    I loved this program when i 1st got it. It was easy to use and rarely had any problems. Since the new version came out its been nothing but problem after problem and it is not user friendly at all. To do the most basic tasks you have to call customer support, which is terrible, and wait for them to figure it out. Often I end up figuring how to do it before they do. My service rep has no clue how to do the most basics of tasks and I get frustrated every time I call. Often I have to call and or email several times to get one thing fixed, and sometimes 4 or 5 times about the same issue. There is a lot of stuff you can do with it now, and i think most of it is a good idea and I would hate to have to do it, but i'm starting to look at other bhph software. It has a lot of features, but its more Unnecessarily complicated and I always have to call to figure out the special trick to do what i need to do. I just don't want to deal with dealercenter anymore.

    Pros

    Lots of great features

    Cons

    Nobody an figure out how to use it including their own support

    TAMI
    Overall rating
    • Industry: Automotive
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Great crm/dms system

    Reviewed on 28/03/2024

    Pros

    You have the ability to control everything in one area, website, inventory, customers

    Cons

    I don't like the billing cycles because they lag behind

    Dillon
    Overall rating
    • Industry: Automotive
    • Company size: 2–10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    5 Start Software and Service

    Reviewed on 18/09/2019

    Live training with rep. help me learn and get the most out of the system. also they provide 24 hr 7...

    Live training with rep. help me learn and get the most out of the system. also they provide 24 hr 7 days a week support. he stayed over an hour on the phone just making sure that my questions were answered. did not feel rushed at all or like he had to be somewhere else. just very patient and knowledgeable, it helps that he is familiar with the business.

    Pros

    I definitely would say ease of use. this software let you seamlessly add remove sort what ever you need to do with out make you aggravated. you can literally point and click and get it done. nothing to install ever "except the app". I don't know who you are using now but if you give Dc a try they'll make you a believer.

    Cons

    nothing really it take getting a little to get use to the system but they have these quick little 1 min videos that basically cover things you have not even thought of yet.

    Alternatives Considered

    Frazer

    Reasons for Switching to DealerCenter

    ease of use and customer service and customization options and price match :)
    Showing 5 reviews of 1,410 Read all reviews

    DealerCenter FAQs

    Below are some frequently asked questions for DealerCenter.

    DealerCenter offers the following pricing plans:

    • Starting from: US$79.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Monthly priced subscription packages include: Dealer Management System (DMS): FAST DMS = $60.00 CRM = $65.00 Buy Here Pay Here = $ 50.00 Quickbooks = $40.00 (RouteOne and Dealertrack included with DMS) Online Marketing: Dealer Website = $75.00 Online Ad Post = $25.00 Booking Services: NADA = $40.00 Kelley Blue Book (KBB) = $40.00 Black Book (BB) = $40.00 Pay-Per-Use products are also available, see website for full pricing details.

    DealerCenter has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    DealerCenter supports the following languages:

    English

    DealerCenter supports the following devices:

    Android (Mobile), iPhone (Mobile)

    DealerCenter integrates with the following applications:

    QuickBooks Online Advanced

    DealerCenter offers the following support options:

    Email/Help Desk, Phone Support, Chat

    Related categories

    See all software categories found for DealerCenter.