OnPay

OnPay

Award-winning payroll and HR that move businesses forward

About OnPay

OnPay’s payroll and HR save business owners over 15 hours a month, and frees them up to focus on the bottom line. "It's an easy, quick, mobile-friendly system that doesn't require a steep learning curve," according to Entrepreneur, and it was also PCMag’s Editors’ Choice.

• Run payroll in minutes
• Automate all the taxes
• Let employees do more themselves
• Simplify your HR processes
• And offer top-notch benefits in any state

It’s just $40 plus $6 per person each month for everything OnPay does — easily the best value among premium payroll providers. The monthly fee includes best-in-class integrations with QuickBooks, Xero, and top time-tracking software, as well as all quarterly and year-end tax filings, and time-saving HR tools. OnPay’s team will even help you get set up by adding prior wages and employee information for you. You can add on integrated benefits, a 401(k) plan, or pay-as-you-go workers' comp.


Key benefits of OnPay

  • OnPay automates payroll tax filing and payments, with accuracy guaranteed.

  • Self onboarding and a self-service portal enable employees to enter and edit their own personal details, as well as access paystub information.

  • OnPay’s mobile-optimized design allows businesses to access payroll features anywhere, from any device.

  • Businesses can manage benefits and HR in one place with OnPay’s health insurance, 401(k) retirement and workers’ comp options, plus integrations with top back office software.

  • Businesses can streamline HR processes with document storage and leave accruals functionality, plus an HR library complete with employee handbook templates, performance plans and annual reviews.

  • Images

    OnPay Software - Includes all tax filings
    OnPay Software - A full set of HR tools
    OnPay Software - Hourly and salaried wages
    OnPay Software - Easy PTO approvals
    OnPay Software - Automated onboarding
    View 6 more
    OnPay video
    OnPay Software - Includes all tax filings
    OnPay Software - A full set of HR tools
    OnPay Software - Hourly and salaried wages
    OnPay Software - Easy PTO approvals
    OnPay Software - Automated onboarding

    Not sure about OnPay? Compare with a popular alternative

    Starting Price

    US$40.00
    month
    No pricing found

    Pricing Options

    Free version
    Free trial
    Free version
    Free trial

    Features

    62
    57

    Integrations

    8
    No integrations found

    Ease of Use

    4.7 (437)
    4.1 (223)

    Value for Money

    4.9 (437)
    3.9 (223)

    Customer Service

    4.8 (437)
    4.1 (223)

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    ADP is the HR, pay, and benefits outsourcing partner that extends your capacity so you can deliver more strategic...

    Xero

    4.4
    #3 Alternative to OnPay
    Xero is a cloud-based small business accounting software with tools for managing invoicing, bank reconciliation,...

    Timesheets.com

    4.7
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    Reviews

    Overall rating

    4.8 /5
    (437)
    Value for Money
    4.9/5
    Features
    4.7/5
    Ease of Use
    4.7/5
    Customer Support
    4.8/5

    Already have OnPay?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 437
    Colin
    Overall rating
    • Industry: Retail
    • Company size: 2–10 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Easy to use with great customer service.

    Reviewed on 29/11/2018

    Onpay does make payroll a breeze! It's one of the best returns on an expenditure in my business....

    Onpay does make payroll a breeze! It's one of the best returns on an expenditure in my business. The time saved and the psychic energy it frees up makes me very happy!

    Pros

    Their online portal is easy to use. Once you're set up all the information you need for managing payroll/taxes/pto etc is at your fingertips. My wife and I both have separate companies and I do the payroll for both. I'd been using ADP in my business for 8 years but I started her with Onpay about 16 months ago to give it a shot. I'll be switching my co. to Onpay as of the 1st of the New Year.

    Cons

    The integration with Quickbooks was a little difficult to find and implement in the beginning. The customer service folks were very helpful but I think that could use a little redesign to make it a little more intuitive and eliminate the need for CS coaching.

    Amy
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 2–10 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Full function, clear UX, low cost

    Reviewed on 05/04/2020

    Overall, it's been very positive. They have what our organization needs at a good price, and are...

    Overall, it's been very positive. They have what our organization needs at a good price, and are easy to use.

    Pros

    I chose OnPay because they offered an easy-to-use QSEHRA designation, which our previous provider SurePayroll did not. I am tremendously pleased with OnPay. The page layouts are clear, reasonably intuitive and very easy to set up, and they keep introducing smart upgrades which make tools even easier to find. They also have excellent customer service, by chat, phone, or email.

    Cons

    It could be clearer to set up PTO/vacation/sick policies. I also don't know why I can't delete double notifications when employees get paid.

    Alternatives Considered

    Gusto

    Reasons for Choosing OnPay

    SurePayroll did not have an ability to designate and track QSEHRA payments, and had absolutely maddening customer service.

    Switched From

    SurePayroll

    Reasons for Switching to OnPay

    Price and ease of use.
    Verified Reviewer
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 11–50 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Going down hill fast

    Reviewed on 18/01/2020

    They used to be good. I have been them for 3-4 years

    Customer service knew what they are doing,...

    They used to be good. I have been them for 3-4 years

    Customer service knew what they are doing, there were not glitches, basically hassle free payroll. Starting September or October, we started having issues here and there. First features would get added ( and we start using them ) and then disappear. Taxes are not being filed on time or at all ( I have called them, talked to them on the phone about this multiple times ) . Integrations appear and disappear and i have to keep syncing things. Have to map quickbook chart of accounts again for every payroll item. It's been a NIGHTMARE. It's literally a nightmare. I am looking at other companies and now willing to pay more.
    The function to upload payroll data comes and disappears right before the payroll and then it takes one day to add it and then again it disappears

    We have a collection notice from our state because of these guys. Every time, i message them / email them, either they don't respond or when i talk to them on the phone they act like i am a dumb.

    They are terrible.

    Pros

    Cheaper price than many but I would rather pay more for a job to get done well.

    Cons

    on collection notice from state dep of rev because of them
    Non responsive Customer service ( someone will talk to you but don't get things done )
    Customer service not knowledgeable ( gave me wrong information several times )
    Glitch y integrations with other platforms ( you can only use WhenIWork )
    Glitch y software in general
    Features appearing and disappearing

    Response from OnPay

    Hi there! Thanks for your feedback, and I'm sorry to hear that you haven't had a better experience. Though tax mistakes are uncommon, when a tax notice does happen our Customer Experience team is here to help resolve everything. We'd be happy to look into the issues you mention and make sure everything runs smoothly. We have also expanded our integration offerings, which may be of interest. If you message us your company name or email, we'll reach out to help!

    Jamie
    Overall rating
    • Industry: Alternative Medicine
    • Company size: 2–10 Employees
    • Used Monthly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    OnPay makes payroll easy

    Reviewed on 26/09/2023

    OnPay has been great overall. Easy to use and inexpensive.

    OnPay has been great overall. Easy to use and inexpensive.

    Pros

    Running payroll biweekly is quite easy with OnPay. It takes me very little time to do it and it gets deposited in my employee’s accounts quickly. I also really like how easy it was to get worker’s comp set up and am getting ready to add in the retirement integration.

    Cons

    I work with a piece rate system and that has been a bit difficult to set up through OnPay since it is not a typical hourly or salary position. I have found a work around.

    Myron
    Overall rating
    • Industry: Religious Institutions
    • Company size: 2–10 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    The best payroll service available!

    Reviewed on 23/06/2022

    We've had state tax issues that OnPay has navigated us through, and every issue we've had, they've...

    We've had state tax issues that OnPay has navigated us through, and every issue we've had, they've quickly replied and resolved the matter.

    Pros

    OnPay is easy to use, and our employees love how easy they can manage their profiles.

    Cons

    The only thing we wish that OnPay did was automatically deduct payroll. Other than that, it's an excellent product, with outstanding customer service.

    Alternatives Considered

    PayPal and Paycom

    Reasons for Choosing OnPay

    The lack of customer service, and the extremely high costs.

    Switched From

    Paychex Flex

    Reasons for Switching to OnPay

    OnPay offered us the most comprehensive package, and they've proven themselves time and again with customer service.
    Showing 5 reviews of 437 Read all reviews

    OnPay FAQs

    Below are some frequently asked questions for OnPay.

    OnPay offers the following pricing plans:

    • Starting from: US$40.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Base fee of $40 + $6 per employee per month. For a limited time, first three months are free!

    OnPay has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500

    OnPay supports the following languages:

    English, Spanish

    OnPay supports the following devices:

    OnPay integrates with the following applications:

    Autofy, Deputy, Humanity, QuickBooks Online Advanced, QuickBooks Time, Quickbooks Online, When I Work, Xero

    OnPay offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

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