---
description: If you're in a hunt for the best solution for your business, learn what Carbon Health has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Carbon Health Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Electronic Medical Records Software](/directory/56/electronic-medical-records/software) > [Carbon Health](/software/110779/carbon-health)

# Carbon Health

Canonical: https://www.getapp.sg/software/110779/carbon-health

> Carbon Health is an all-in-one, cloud-based care platform for health clinics and practices wanting to connect to patients via video calls and native mobile apps
> 
> Verdict: Rated **4.2/5** by 5 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of Carbon Health

Carbon Health is an all-in-one care and practice management platform for healthcare clinics and practices of all types, adding before-visit support for patients including online appointment scheduling, patient onboarding, automated intake, kiosk app availability and secured HIPAA compliant messaging.

Scheduling capabilities can be provided via a branded practice page hosted on the Carbon Health website or embedded into an existing practice website with a special widget, while patients can also place appointment bookings through the companion mobile app.

During a practice visit Carbon Health offers one-touch check-in, triage, template-based charting, e-prescription issuing, lab requesting and results viewing, medical imaging and more.

Billing with automatic insurance code extraction and secured payment collection encourages practices to effectively monetize services after patient care, while the sharing of confidential medical records during further specialist referrals is also promised.

Carbon Health mobile apps are natively available for Android and iOS platforms, allowing remote patient access to live doctor chat with video, same-day appointment scheduling, the viewing of treatment plans or medial records, prescription order tracking and online billing.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 5 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 3.8/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: Carbon Health
- **Location**: San Francisco, US
- **Founded**: 2015

## Commercial Context

- **Pricing model**:  (Free version available) (Free Trial)
- **Pricing Details**: Pricing based on a percentage of collections, at varying rates. 

No setup, license, or minimum fees.

Contact Carbon Health for pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Admissions Management
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Billing & Invoicing
- Charting
- Chat/Messaging
- Claims Management
- Claims Scrubbing
- Client Portal
- Coding Assistance
- Compliance Tracking
- Confirmations/Reminders
- Customizable Templates
- Decision Support Systems
- Discharge Management
- Document Templates
- Drag & Drop
- E-Prescribing

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Electronic Medical Records Software](https://www.getapp.sg/directory/56/electronic-medical-records/software)

## Related Categories

- [Electronic Medical Records Software](https://www.getapp.sg/directory/56/electronic-medical-records/software)
- [Home Health Care Software](https://www.getapp.sg/directory/61/home-health-care/software)
- [Medical Software](https://www.getapp.sg/directory/67/medical-practice/software)
- [Medical Scheduling Software](https://www.getapp.sg/directory/68/medical-scheduling/software)
- [Patient Management Software](https://www.getapp.sg/directory/901/patient-management/software)

## Alternatives

1. [NextGen Office](https://www.getapp.sg/software/107213/nextgen-ambulatory-ehr) — 4.0/5 (1280 reviews)
2. [TherapyNotes, LLC](https://www.getapp.sg/software/102863/therapynotes-com) — 4.7/5 (962 reviews)
3. [Carepatron](https://www.getapp.sg/software/2048864/carepatron) — 4.4/5 (858 reviews)
4. [vcita](https://www.getapp.sg/software/91196/vcita-contact-forms-and-online-scheduling) — 4.5/5 (291 reviews)
5. [Net Health](https://www.getapp.sg/software/2050113/redoc-powered-by-xfit) — 4.1/5 (163 reviews)

## Reviews

### "Carbon Health's platform is seamless and user friendly as an electronic health record." — 5.0/5

> **Stephanie** | *28 October 2017*
> 
> **Pros**: From a clinical back office standpoint, I feel the triaging process is very intuitive. The tabs of room assignment, HPI, past history and vitals are easily accessible in one area. I like the icon features in the patients' charts to notify the staff of procedures, lab tests, medications, or xrays being ordered.  For Direct Urgent Care, Carbon Health has been awesome at placing all of our most frequently used labs, procedures and medications at the top of our list when doing orders.  I also like the idea that the patient has more control over their medical record and is given the option to input all their past history prior to being seen in clinic. Overall, I feel the Carbon Health team has been very receptive and responsive in helping cater the EHR to assist Direct Urgent Care needs.
> 
> **Cons**: The only minor con that comes to mind is having the schedule automatically refresh when patients make appointments.  I know the Carbon Health team has acknowledged this and is currently working on it.

-----

### "The Carbon platform has significantly increased the efficiency of our clinic workflow\!" — 5.0/5

> **Sharmin** | *25 October 2017* | Recommendation rating: 10.0/10
> 
> **Pros**: The patient app is a great tool for our patients have better access to us and their records. The app provides a fast and easy way for patients to ask questions directly to their clinician, fill their prescriptions and view their lab results. Our patients love the chat feature\! Several of our patients have commented that they were blown away by the ease of communication with their clinician, scheduling appointments and accessing their records. We agree :)  

On the EHR side, our documentation time has decreased. By using machine learning along with customizable templates and macros, the charting process has become more streamlined and efficient for our practice.
> 
> **Cons**: From the patient perspective, following up with a specialist currently requires several steps including obtaining referrals, transferring medical records, checking insurance eligibility, checking appointment availability, etc.  The Carbon app will allow patients to do all of the above directly from the app but to do this we need more providers to join the group :)

-----

### "Neat patient App. Not enough backbone or structure to be a functional EMR." — 2.0/5

> **Verified Reviewer** | *10 January 2019* | Hospital & Health Care | Recommendation rating: 0.0/10
> 
> **Pros**: Patient App is handy. Ability to video chat is convenient.
> 
> **Cons**: Scheduling is very unorganized. Actual medical record is very difficult to decipher.

-----

### "A Satisfied Patient" — 5.0/5

> **margaret** | *2 January 2023* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: I first used Carbon Health to get a Covid test.  Very easy to schedule when the only other option was county test centers that had a long wait.  Then I had a dog bite and my regular urgent cate had a two hour wait and i was able to schedule an immediate appointment at the Carbon Health office very near to my house.  Both visits were excellent.  No wait and immediate results/care.
> 
> **Cons**: I have had a very positive experience scheduling appointments, as have my husband and daughter.
> 
> Very positive.  And quick.  So quick.

-----

### "Easy to navigate through. Quick turnaround for customer support\!" — 4.0/5

> **Rita** | *25 October 2017*
> 
> **Pros**: Clean look, all the information you need is on one page and you don't have to flip through different windows to find what you need.
> 
> **Cons**: Prescribing medications can be a bit confusing. Some of the doses are incorrect and it will not let you proceed unless you pick a package for the medicine, which sometimes has a different amount than what you need.

## Links

- [View on GetApp](https://www.getapp.sg/software/110779/carbon-health)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/healthcare-pharmaceuticals-software/a/carbon-health/> |
| en-AE | <https://www.getapp.ae/software/110779/carbon-health> |
| en-AU | <https://www.getapp.com.au/software/110779/carbon-health> |
| en-CA | <https://www.getapp.ca/software/110779/carbon-health> |
| en-GB | <https://www.getapp.co.uk/software/110779/carbon-health> |
| en-IE | <https://www.getapp.ie/software/110779/carbon-health> |
| en-NZ | <https://www.getapp.co.nz/software/110779/carbon-health> |
| en-SG | <https://www.getapp.sg/software/110779/carbon-health> |
| en-ZA | <https://www.getapp.za.com/software/110779/carbon-health> |
| fr | <https://www.getapp.fr/software/110779/carbon-health> |
| fr-BE | <https://fr.getapp.be/software/110779/carbon-health> |
| fr-CA | <https://fr.getapp.ca/software/110779/carbon-health> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare and Evaluate small business software. GetApp Singapore has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.sg","url":"https://www.getapp.sg/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.sg/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Carbon Health","description":"Carbon Health is a cloud-based healthcare platform that integrates Electronic Health Record (EHR) handling with practice management to provide an all-in-one solution. The system is supported by smartphone and tablet apps available across Android and iOS, with the purpose of connecting outpatient clinics and services to patients. Before visits, Carbon Health enables appointments to be booked and scheduled online, offering website integration through a branded page hosted on carbonhealth.com or via an embedded scheduling widget on an existing domain. Patients can then request practice visits that suit them through the mobile app, using the device itself to scan insurance cards and verify with broker API in real time to successfully onboard covered patients. Users can go paperless with automated intake and collection of patient medical histories, while a companion kiosk app offers self-service registrations and check-ins within the practice waiting room.   \n\nCommunication possibilities are enhanced with HIPAA compliant chat messaging built directly into the platform, along with live two-way and billable video calling for virtual, telemedicine consultations. Automatic SMS appointment reminders and push notifications aim to minimize no-shows or cancellations, while additional features go on to support the experience during the visit itself. One-touch check-in with insurance checking, triage, the raising of e-prescriptions, lab requesting and medical imaging are all incorporated, with charting options aided by customizable templates and macros for filling out treatment plans according to common conditions. Subsequent to visit completion, Carbon Health provides billing functionality that automatically extracts CPT/ICD10 insurance codes, processes payment collection and also ensures medical records are securely shared during the ongoing referral process.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6a78a049-0c54-4db0-bc08-e9a40f001ce0.png","url":"https://www.getapp.sg/software/110779/carbon-health","@id":"https://www.getapp.sg/software/110779/carbon-health#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":5},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.sg/software/110779/carbon-health#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Electronic Medical Records Software","position":2,"item":"/directory/56/electronic-medical-records/software","@type":"ListItem"},{"name":"Carbon Health","position":3,"item":"/software/110779/carbon-health","@type":"ListItem"}]}]}
</script>