--- description: If you're in a hunt for the best solution for your business, learn what Device42 has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Device42 Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [IT Asset Management Software](/directory/325/it-asset-management/software) > [Device42](/software/111013/device42) # Device42 Canonical: https://www.getapp.sg/software/111013/device42 Page: 1 / 5\ Next: [Next page](https://www.getapp.sg/software/111013/device42?page=2) > Device42 is an IT infrastructure solution for the management of assets, devices, IP addresses, cabling, inter-dependencies, role-based access, auditing and more > > Verdict: Rated **4.8/5** by 82 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Device42 Device42 provides comprehensive IT infrastructure and data center management, inviting administrators the ability to automatically generate infrastructure and device dependency diagrams. Accuracy over traditional spreadsheet-based or manual drawings promises improved infrastructure visibility, going beyond physical hardware assets to visualize blades, virtual machines, cloud servers and hosted applications. Continuous discovery automatically detects the latest infrastructure changes, while rack diagrams and room layout plans graphically represent devices and physical spaces to mirror real world setups and intuitively display information. IPv6 supported IP address management allows IPs to be searched, sorted and filtered by subnets while inventory management is supported by QR code printing and the scanning of asset labels for logging assets. Role-based access levels mean that system permissions can be defined per user, for limiting access capabilities, while centralizing encrypted password storage and management with full access audit trailing. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 82 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Freshworks - **Location**: San Mateo, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$20.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: The Device42 Core software license is the base license for the product, and Other features are priced in addition to the core pricing, and require a Core base license. Device42 software is licensed as an annual subscription. Pricing tiers are based on the number of devices, modules chosen, and and the number of IP addresses in use in the software. A device is anything IP-enabled. Non-IP based objects are considered assets and can be tracked in Device42 without taking up a license. Core is the foundational element of Device42. All users must have, at minimum, a valid Device42 Core license. Additional available feature licenses include: - Software License Management (SLM) - Power \& Environmental Monitoring - Application Discovery \& Dependency Mapping - Resource Utilization Core, Software, and Power are licensed based on the total number of devices in your estate. Application Discovery \& Dependency Mapping is licensed only on the number of application hosts. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, China, Denmark, France, Germany, Hong Kong SAR China, India, Ireland, Italy, Japan, Mexico, Netherlands, New Zealand, Norway, Singapore, South Africa, Sweden, Switzerland and 3 more ## Features - API - Access Controls/Permissions - Alerts/Notifications - Application Management - Asset Lifecycle Management - Asset Tracking - Audit Management - Audit Trail - CMDB - Capacity Management - Change Management - Change Planning - Charting - Color Codes/Icons - Compliance Management - Compliance Tracking - Configuration Management - Contract/License Management - Cost Tracking - Customer Support ## Integrations (6 total) - Chef Enterprise Automation Stack - Confluence - Jira - ServiceNow - Zapier - Zendesk Suite ## Support Options - Phone Support - Chat ## Category - [IT Asset Management Software](https://www.getapp.sg/directory/325/it-asset-management/software) ## Related Categories - [IT Asset Management Software](https://www.getapp.sg/directory/325/it-asset-management/software) - [Data Centre Management Software](https://www.getapp.sg/directory/277/data-center-management/software) - [IT Software](https://www.getapp.sg/directory/771/it-management/software) - [Service Desk Software](https://www.getapp.sg/directory/1249/service-desk/software) - [Configuration Management Tools](https://www.getapp.sg/directory/2067/configuration-tools/software) ## Alternatives 1. [Freshservice](https://www.getapp.sg/software/91351/freshservice) — 4.5/5 (751 reviews) 2. [Iru](https://www.getapp.sg/software/130527/kandji) — 4.9/5 (487 reviews) 3. [ACMP Suite](https://www.getapp.sg/software/2076685/acmp-suite) — 4.5/5 (173 reviews) 4. [PDQ Deploy & Inventory](https://www.getapp.sg/software/2045563/pdq-deploy) — 4.8/5 (341 reviews) 5. [ServiceNow](https://www.getapp.sg/software/9156/servicenow) — 4.5/5 (350 reviews) ## Reviews ### "A one-stop-shop DCIM" — 5.0/5 > **Maurice** | *8 February 2018* | Internet | Recommendation rating: 9.0/10 > > **Pros**: The ease of use of the tool. It has a great API where you can program against. We used rack view a lot during the migration of our datacenter. > > **Cons**: The IPAM part could use some rework, make it more easy to look at. As far as I know this is already on the roadmap. > > It made our datacenter preparations quite easy. ----- ### "D42 is a comprehensive and well developed small market solution" — 5.0/5 > **Verified Reviewer** | *22 September 2022* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Easy installation, configuration, and ongoing management. > > **Cons**: modular licensing for various components > > Very positive. We like the product so much that while the enterprise has selected another vendor for CMDB, we continue to use it internally for Server and Network-based CMDB, data center mapping, and rack elevations. ----- ### "Device 42 review by Suresh" — 5.0/5 > **Suresh** | *29 June 2026* | Airlines/Aviation | Recommendation rating: 7.0/10 > > **Pros**: Best IT management tool for complex tasks, tracking, management. The overall features are very comprehensive and made our work easier. > > **Cons**: The platform feels dated compared to newer solutions in the market and as we use use new features the pricing increases. ----- ### "Good Product, Excellent Support\!" — 5.0/5 > **Mark** | *19 September 2017* | Banking | Recommendation rating: 5.0/10 > > **Pros**: It is easy to use, and the support folks will work with you to find a root cause – and stick with it. Great Support\! > > **Cons**: We were told that most APC UPS's were supported, but we had problems with a few of their devices. In the end, Device42 did a program rewrite and corrected everything. Well Done\! > > Device42 is a solid contender in the DCIM market, and will gain more ground as their reputation spreads. Most DCIM’s require extensive training, professional services, and lots of ongoing help. Not Device42 – it is intuitive and easy enough to use – if you take time to listen and learn. When we were stumped, a quick support request on their portal was answered quickly. ----- ### "Simple, Reliable, and Easy to Use" — 4.0/5 > **Chandan** | *1 July 2026* | Design | Recommendation rating: 9.0/10 > > **Pros**: Strong asset tracking and very reliable for maintaining an accurate CMDB and supporting IT operations. > > **Cons**: Pricing can be expensive, especially as usage scales and for the asset and changes in IT definitely it increases and the price too. ----- Page: 1 / 5\ Next: [Next page](https://www.getapp.sg/software/111013/device42?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/111013/device42) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data