Paychex Flex
About Paychex Flex
Paychex Flex is a cloud-based payroll management system which helps users manage payroll activity with payroll processing technology, built-in safeguards and automatic payroll tax calculation, payment, and filling, as well as reporting and analytics tools.
Accessible from any desktop or mobile device via single sign-on, Paychex Flex aims to help users spend less time keying duplicate information across multiple systems and more time focusing on what matters most to their business.
Employees can check retirement balances, update allocations, and punch in and out to record their time and attendance, as well as enroll, view and update benefis information. Users also have quick and central access to policies, procedures, employee documents and paystubs. Paychex Flex helps users make informed decisions with more than 160 standard reports and dashboards, plus fully customizable and configurable reports.
Paychex solutions includes 24/7 U.S. based support and the option to work with a dedicated HR professional. Paychex employs over 100 analysts to track changes to regulations, taxes, and laws, so users and their businesses can respond proactively to changes.
Key benefits of Paychex Flex
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Reviews
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- Industry: Retail
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Better control
Reviewed on 07/10/2024
Useful platform for all employees to access important information and control of arrivals and...
Useful platform for all employees to access important information and control of arrivals and departures
Pros
Through Paychex Flex I can access my payroll receipts, have closer communication with human resources, have an entry and exit record to validate my hours worked, and have my benefits clear. It has been very useful because I can access it easily and at any time, an alternative to not bother human resources whenever I need them for payroll issues
Cons
Everything has been perfectly used and working perfectly, I have no problems or mistreatment
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Payment Management Software
Reviewed on 14/10/2024
Really enjoyed this payment management software compared to others I have used. Easy to use, clear...
Really enjoyed this payment management software compared to others I have used. Easy to use, clear presentation of information and updated interface.
Pros
User interface was friendly to employee and employer. Great function options.
Cons
Inability to view overall breakdowns for each paystubs instead of having to view each individually
- Industry: Hospital & Health Care
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Paychex flex super easy
Reviewed on 21/11/2024
Use daily for recording punches for attendance. Quick and easy colorful to make it easy to note...
Use daily for recording punches for attendance. Quick and easy colorful to make it easy to note completed task. Has all my information in one place.
Pros
Easy of use and clear instructions all my information in one place
Cons
Occasionally takes a long time to load when on cellular data
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 4.0 /10
Intuitive and user friendly
Reviewed on 06/12/2024
Overall it was easy to use. As noted, not being able to view my team in aggregate and at a glance...
Overall it was easy to use. As noted, not being able to view my team in aggregate and at a glance was tedious and cumbersome.
Pros
It was intuitive to use and maneuver through the system.
Cons
I could not see my team at one time. I had to click into each individual to see their hours for the week.
- Industry: Packaging & Containers
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Chik-fil-A of HRIS Systems! You will be delighted at their Customer Service Levels!
Reviewed on 27/09/2024
I like Paychex, especially their customer service. I get assigned a payroll specialist who is...
I like Paychex, especially their customer service. I get assigned a payroll specialist who is dedicated to our team here. We also get a dedicated HRBP who helps us with compliance issues and make sure that we are utilizing all of the Paychex offerings available to us. She alone has made our jobs a lot easier. I can't say enough about Paychex Customer Service. I have a direct email to my Client Services Rep and they respond in minutes, plus they are professional and NICE! They are patient and work along side us to solve problems and give solutions. It's seriously like the Chik-fil-a of HRIS systems when it comes to Customer Service.
Pros
Ease of use and product offering is well rounded, great for a mid-sized company like ours.
Cons
The reporting is awful. It's a very inflexible system and literally my only complaint about the entire product. I wish they could get this right, it would elevate my experience 10 fold.
Alternatives Considered
PaylocityReasons for Choosing Paychex Flex
ADP's customer service was deplorable. I will never go back to them for this reason alone. No one beats Paychex customer service platform - NO ONE!Switched From
ADP Workforce NowReasons for Switching to Paychex Flex
Their customer service platform outline was intriguing and turned out to be the best decision we've ever made.Paychex Flex FAQs
Below are some frequently asked questions for Paychex Flex.Q. What type of pricing plans does Paychex Flex offer?
Paychex Flex offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Available
Contact Paychex for detailed pricing.
Q. Who are the typical users of Paychex Flex?
Paychex Flex has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
Q. What languages does Paychex Flex support?
Paychex Flex supports the following languages:
English
Q. Does Paychex Flex support mobile devices?
Paychex Flex supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Paychex Flex integrate with?
Paychex Flex integrates with the following applications:
Altametrics, BambooHR, Clover, Hubworks Suite, QuickBooks Online, Sage Intacct, Xero
Q. What level of support does Paychex Flex offer?
Paychex Flex offers the following support options:
Email/Help Desk, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for Paychex Flex.
- Payroll Software
- Human Resources Software
- Applicant Tracking Systems
- Attendance Tracking Software
- Time Tracking Software
- Recruitment Software
- Onboarding Software
- Benefits Administration Software
- Time Clock Software
- Compensation Management Software
- PEO Software
- Payment Processing Software
- Direct Deposit Payroll Software
