About Paychex Flex

Paychex Flex is a cloud-based payroll management system which helps users manage payroll activity with payroll processing technology, built-in safeguards and automatic payroll tax calculation, payment, and filling, as well as reporting and analytics tools.

Accessible from any desktop or mobile device via single sign-on, Paychex Flex aims to help users spend less time keying duplicate information across multiple systems and more time focusing on what matters most to their business.

Employees can check retirement balances, update allocations, and punch in and out to record their time and attendance, as well as enroll, view and update benefis information. Users also have quick and central access to policies, procedures, employee documents and paystubs. Paychex Flex helps users make informed decisions with more than 160 standard reports and dashboards, plus fully customizable and configurable reports.

Paychex solutions includes 24/7 U.S. based support and the option to work with a dedicated HR professional. Paychex employs over 100 analysts to track changes to regulations, taxes, and laws, so users and their businesses can respond proactively to changes.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Paychex Flex

Key benefits of Paychex Flex

  • Self-service portal allows employees to access, and view, payroll information like paystubs and W-2s conveniently online.
  • Automatic notifications serve to alert users to potential payroll issues.
  • Intuitive, user-friendly interface aims to make running payroll simple.
  • Native mobile apps for iOS and Android give users the flexibility to manage payroll activity on the go.
  • Offers 24/7 tech support from experienced professionals.

    • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    United States

    Supported Languages

    English

    Pricing starting from:

    Not provided by vendor

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to Paychex Flex

    Images

    Paychex Flex Software - Applicant Tracking
    Paychex Flex Software - Retirement Data
    Paychex Flex Software - Simple Payroll Processing
    Paychex Flex Software - Employee Snapshot
    View 5 more
    Paychex Flex video
    Paychex Flex Software - Applicant Tracking
    Paychex Flex Software - Retirement Data
    Paychex Flex Software - Simple Payroll Processing
    Paychex Flex Software - Employee Snapshot

    Features

    Total features of Paychex Flex: 67

    • 360 Degree Feedback
    • 401(k) Tracking
    • Access Controls/Permissions
    • Accounting Integration
    • Alerts/Notifications
    • Applicant Tracking
    • Approval Process Control
    • Assessment Management
    • Attendance Tracking
    • Background Screening
    • Benefits Dashboard
    • Benefits Management
    • Biometric Recognition
    • Calendar Management
    • Candidate Management
    • Candidate Profiles
    • Candidate Tracking
    • Check Printing
    • Compensation Management
    • Compliance Management
    • Compliance Tracking
    • Customizable Reports
    • Direct Deposit
    • Electronic Forms
    • Email Templates
    • Employee Database
    • Employee Onboarding
    • Employee Profiles
    • Employee Scheduling
    • FMLA Administration
    • For Accountants
    • For Small Businesses
    • HR Management
    • Internal HR
    • Interview Management
    • Interview Scheduling
    • Job Posting
    • Learning & Development
    • Leave Tracking
    • Mobile Access
    • Multi-State
    • Onboarding
    • Online Benefits Enrollment
    • Online Time Clock
    • Orientation Workflow Management
    • Overtime Calculation
    • Payroll Management
    • Payroll Outsourcing
    • Payroll Reporting
    • Performance Management
    • Real Time Reporting
    • Recruitment Management
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Self Service Portal
    • Tax Compliance
    • Time & Attendance
    • Time Off Management
    • Time Tracking
    • Timesheet Management
    • Training Management
    • Vacation/Leave Tracking
    • W-2 Preparation
    • Wage Garnishment
    • Web-based Deployment
    • Workflow Management

    Alternatives

    QuickBooks Payroll

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    Reviews

    Overall rating

    4.1 /5
    (1,382)
    Value for Money
    4.0/5
    Features
    4.0/5
    Ease of Use
    4.1/5
    Customer Support
    3.9/5

    Already have Paychex Flex?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 1,382 Read all reviews
    Showing 5 reviews of 1,382
    Steven R
    Overall rating
    • Industry: Accounting
    • Company size: 2–10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Calm in a sea of changing regulations

    Reviewed on 08/06/2021

    We had considered hosting our own payroll, however, with the craziness of COVID and regulations we...

    We had considered hosting our own payroll, however, with the craziness of COVID and regulations we are very happy we chose a partner provided and supported solution. Saves us time chasing new regulations and forms and the dreaded amendments.

    Pros

    The customer service makes the product easy to use. The support makes the product as with many payroll software products it will do what you want you just have to find the right entry and set up.

    Cons

    At times its so complete it can be overwhelming to find some less used features you had found before. Again they are all like this but the customer support makes this a breeze as you can actually talk to a human being that listens and helps.

    Alternatives Considered

    Payroll Relief

    Reasons for Choosing Paychex Flex

    ADP client support is a nightmare from our experience. From changing sales people to unreachable customer support.

    Switched From

    RUN Powered by ADP

    Reasons for Switching to Paychex Flex

    We actually tried it and it was not even close to what we had hoped. Paychex customer support makes it the only choice for us.
    Arda
    Overall rating
    • Industry: Airlines/Aviation
    • Company size: 2–10 Employees
    • Used Weekly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Paychex Flex Review

    Reviewed on 22/02/2023

    One thing I would like to say is it's a organized thing to check you pays and much more. I love the...

    One thing I would like to say is it's a organized thing to check you pays and much more. I love the direct deposit easy setup on this. I like this so far, good experience on this.

    Pros

    We just use it for payroll, and because the website and tools are simple to use, I can handle it quickly. It was simple to understand how they operated.

    Cons

    Although I believe I don't always receive them, I like that they provide us the most recent Federal & State employee law boards for posting. When I receive updates, it would be wonderful to receive a notification in my messages or an email. It's possible that I don't know where they are, but if I could obtain them via Paychex Flex, I could check to see if they have been updated or receive them whenever I need them.

    Debbie
    Overall rating
    • Industry: Consumer Services
    • Company size: 201–500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Worst HRIS, Payroll, Time/Labor and Reporting software that I've ever used

    Reviewed on 16/02/2023

    See above/below:The HR, Payroll, Time and Labor/Attendance, GL, Reporting, Onboarding (with...

    See above/below:The HR, Payroll, Time and Labor/Attendance, GL, Reporting, Onboarding (with myStaffingPro) were all horrible. The worst experience in my many years of HR/Payroll.

    Pros

    One login for my admin/personal use was the one good feature.

    Cons

    Where do I begin? The HR, Payroll, Time and Labor/Attendance, GL, Reporting, Onboarding (with MyStaffingPro) were all horrible. The worst experience in my many years of HR/Payroll.

    Rajbir
    Overall rating
    • Industry: Food Production
    • Company size: 51–200 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Paychex Flex Review

    Reviewed on 06/01/2023

    My overall experience with Paychex Flex has been phenomenal. I cant stop raving about this product.

    My overall experience with Paychex Flex has been phenomenal. I cant stop raving about this product.

    Pros

    I like the ease and very user friendly interface of the product. I am an administrator and this product has been very helpful for me.

    Cons

    There is honestly nothing that I do not like about the product. It is fantastic.

    April
    Overall rating
    • Industry: Entertainment
    • Company size: 11–50 Employees
    • Used Monthly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Great app to track paychecks

    Reviewed on 23/03/2023

    This is an easy app to use as an employee. The app makes it easy to keep track of paychecks...

    This is an easy app to use as an employee. The app makes it easy to keep track of paychecks paperless. I would highly recommend it for businesses looking for an easy way to pay their employees and switch to digital paystubs.

    Pros

    The app is mostly self explanatory and user friendly due to the simplicity of the app.

    Cons

    My biggest hiccup has been downloading or saving the paystubs and w2’s on a phone. I often had to screenshot and it wasn’t clear and precise. I would make a download hear or save as image option that makes this easier.

    Showing 5 reviews of 1,382 Read all reviews

    Paychex Flex FAQs

    Below are some frequently asked questions for Paychex Flex.

    Paychex Flex offers the following pricing plans:

    • Starting from:
    • Free Trial: Not Available

    Contact Paychex for detailed pricing.

    Paychex Flex has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000

    Paychex Flex supports the following languages:

    English

    Paychex Flex supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Paychex Flex integrates with the following applications:

    Altametrics, BambooHR, Clover, Hubworks Suite, Quickbooks Online, Sage Intacct, Xero

    Paychex Flex offers the following support options:

    Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for Paychex Flex.