About Paychex Flex

Paychex Flex is a cloud-based payroll management system which helps users manage payroll activity with payroll processing technology, built-in safeguards and automatic payroll tax calculation, payment, and filling, as well as reporting and analytics tools.

Accessible from any desktop or mobile device via single sign-on, Paychex Flex aims to help users spend less time keying duplicate information across multiple systems and more time focusing on what matters most to their business.

Employees can check retirement balances, update allocations, and punch in and out to record their time and attendance, as well as enroll, view and update benefis information. Users also have quick and central access to policies, procedures, employee documents and paystubs. Paychex Flex helps users make informed decisions with more than 160 standard reports and dashboards, plus fully customizable and configurable reports.

Paychex solutions includes 24/7 U.S. based support and the option to work with a dedicated HR professional. Paychex employs over 100 analysts to track changes to regulations, taxes, and laws, so users and their businesses can respond proactively to changes.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Paychex Flex

  • Self-service portal allows employees to access, and view, payroll information like paystubs and W-2s conveniently online.
  • Automatic notifications serve to alert users to potential payroll issues.
  • Intuitive, user-friendly interface aims to make running payroll simple.
  • Native mobile apps for iOS and Android give users the flexibility to manage payroll activity on the go.
  • Offers 24/7 tech support from experienced professionals.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    United States

    Supported Languages

    English

    Pricing starting from:

    Not provided by vendor

    • Free Version
    • Free Trial
    • Subscription

    Images

    Paychex Flex Software - Applicant Tracking
    Paychex Flex Software - Retirement Data
    Paychex Flex Software - Simple Payroll Processing
    Paychex Flex Software - Employee Snapshot
    View 5 more
    Paychex Flex video
    Paychex Flex Software - Applicant Tracking
    Paychex Flex Software - Retirement Data
    Paychex Flex Software - Simple Payroll Processing
    Paychex Flex Software - Employee Snapshot

    Features

    Total features of Paychex Flex: 67

    • 360 Degree Feedback
    • 401(k) Tracking
    • Access Controls/Permissions
    • Accounting Integration
    • Alerts/Notifications
    • Applicant Tracking
    • Approval Process Control
    • Assessment Management
    • Attendance Tracking
    • Background Screening
    • Benefits Dashboard
    • Benefits Management
    • Biometric Recognition
    • Calendar Management
    • Candidate Management
    • Candidate Profiles
    • Candidate Tracking
    • Check Printing
    • Compensation Management
    • Compliance Management
    • Compliance Tracking
    • Customizable Reports
    • Direct Deposit
    • Electronic Forms
    • Email Templates
    • Employee Database
    • Employee Onboarding
    • Employee Profiles
    • Employee Scheduling
    • FMLA Administration
    • For Accountants
    • For Small Businesses
    • HR Management
    • Internal HR
    • Interview Management
    • Interview Scheduling
    • Job Posting
    • Learning & Development
    • Leave Tracking
    • Mobile Access
    • Multi-State
    • Onboarding
    • Online Benefits Enrollment
    • Online Time Clock
    • Orientation Workflow Management
    • Overtime Calculation
    • Payroll Management
    • Payroll Outsourcing
    • Payroll Reporting
    • Performance Management
    • Real Time Reporting
    • Recruitment Management
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Self Service Portal
    • Tax Compliance
    • Time & Attendance
    • Time Off Management
    • Time Tracking
    • Timesheet Management
    • Training Management
    • Vacation/Leave Tracking
    • W-2 Preparation
    • Wage Garnishment
    • Web-based Deployment
    • Workflow Management

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    Reviews

    Overall rating

    4.1 /5
    (1,285)
    Value for Money
    4.0/5
    Features
    4.0/5
    Ease of Use
    4.1/5
    Customer Support
    3.9/5

    Already have Paychex Flex?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 1,285
    N Armand François
    Overall rating
    • Industry: Computer Networking
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    I'm very satisfied

    Reviewed on 26/09/2022

    Pros

    Overall correct application and easy to use

    Cons

    Nothing special really. Good application, I recommend it

    Alternatives Considered

    Paylocity

    Switched From

    Paycom and BambooHR
    Jessica
    Overall rating
    • Industry: Pharmaceuticals
    • Company size: 501-1,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 8.0 /10

    User Friendly

    Reviewed on 25/10/2022

    I love that Paychex Flex is very user friendly.

    I love that Paychex Flex is very user friendly.

    Pros

    I use Paychex Flex to clock in and out daily, check my time card, request time off and for retreiving an W2. I love that this portal is very user friendly. Nothing is hidden. You can easily find what you are looking for using the tabs on the side. You can also customize your home screen to display what you are needed. As soon as I login in I'm able to clock in and out, view how many hours of PTO I have as well as paystubs.

    Cons

    I would improve being able to have more widgets in the home screen so you are able to see your time card and attendance right on your home screen. It would be easier to track.

    Samantha
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 51-200 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 4.0 /10

    Does not communicate

    Reviewed on 07/10/2022

    Pros

    Easy to use the payroll portion and enter time in the system

    Cons

    No communication. I was clear about wanting to use direct deposit, and they took money out of my account twice - once for direct deposit and once for paper checks which came 2 days after the pay date even was.

    Heather
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Easy to use as an employee

    Reviewed on 04/08/2022

    As a user, Paychex provides an easy-to-use platform for time tracking and paycheck information. I...

    As a user, Paychex provides an easy-to-use platform for time tracking and paycheck information. I downloaded the app but chose to stick with the website due to the straightforward nature of being able to clock in and out quickly, request PTO, and approve employee time tracking with a few clicks in a web browser.

    Pros

    Paychex is easy to use as an employee. Being able to clock in and out is simple - there is a button to click that records the punches. I've also used the timesheet to manually enter time, which is also straightforward. As a supervisor, seeing my direct report's timesheet is handy. To approve, it's a matter of checking a box for approval - I feel like it could not get any simpler as an end user.

    Cons

    While easy to use, I'm not too fond of the feature for switching between the employee (self) details and supervisor (direct report) details. A switch role function in the upper corner is not necessarily intuitive. I would love for there to be a way to have it all on the same "home" page rather than having to switch roles. While I personally do not have anything to do with the setup of Paychex, I am going to assume there are some issues from there, as our HR department seemed to have difficulty making updates to the system regularly.

    Carmen
    Overall rating
    • Industry: Design
    • Company size: Self Employed
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 8.0 /10

    Good payroll app

    Reviewed on 23/09/2022

    Easy to use.

    Easy to use.

    Pros

    Everything about payroll, paid time off, vacation time, requesting time off, direct deposit and paycheck stubs are all easy to access.

    Cons

    No complaints about Paychex flex, don't have anything else to compare it to.

    Showing 5 reviews of 1,285 Read all reviews

    Paychex Flex FAQs

    Below are some frequently asked questions for Paychex Flex.

    Paychex Flex offers the following pricing plans:

    • Starting from:
    • Free Trial: Not Available

    Contact Paychex for detailed pricing.

    Paychex Flex has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000

    Paychex Flex supports the following languages:

    English

    Paychex Flex supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Paychex Flex integrates with the following applications:

    Altametrics, BambooHR, Clover, Hubworks Suite, Quickbooks Online, Sage Intacct, Xero

    Paychex Flex offers the following support options:

    Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for Paychex Flex.