
About Paychex Flex
Paychex Flex is a cloud-based payroll management system which helps users manage payroll activity with payroll processing technology, built-in safeguards and automatic payroll tax calculation, payment, and filling, as well as reporting and analytics tools.
Accessible from any desktop or mobile device via single sign-on, Paychex Flex aims to help users spend less time keying duplicate information across multiple systems and more time focusing on what matters most to their business.
Employees can check retirement balances, update allocations, and punch in and out to record their time and attendance, as well as enroll, view and update benefis information. Users also have quick and central access to policies, procedures, employee documents and paystubs. Paychex Flex helps users make informed decisions with more than 160 standard reports and dashboards, plus fully customizable and configurable reports.
Paychex solutions includes 24/7 U.S. based support and the option to work with a dedicated HR professional. Paychex employs over 100 analysts to track changes to regulations, taxes, and laws, so users and their businesses can respond proactively to changes.
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Paychex Flex
Key benefits of Paychex Flex
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
United States
Supported Languages
English
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Paychex Flex
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Features
Total features of Paychex Flex: 67
Alternatives
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Reviews
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- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Calm in a sea of changing regulations
Reviewed on 08/06/2021
We had considered hosting our own payroll, however, with the craziness of COVID and regulations we...
We had considered hosting our own payroll, however, with the craziness of COVID and regulations we are very happy we chose a partner provided and supported solution. Saves us time chasing new regulations and forms and the dreaded amendments.
Pros
The customer service makes the product easy to use. The support makes the product as with many payroll software products it will do what you want you just have to find the right entry and set up.
Cons
At times its so complete it can be overwhelming to find some less used features you had found before. Again they are all like this but the customer support makes this a breeze as you can actually talk to a human being that listens and helps.
Alternatives Considered
Payroll ReliefReasons for Choosing Paychex Flex
ADP client support is a nightmare from our experience. From changing sales people to unreachable customer support.Switched From
RUN Powered by ADPReasons for Switching to Paychex Flex
We actually tried it and it was not even close to what we had hoped. Paychex customer support makes it the only choice for us.- Industry: Airlines/Aviation
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Paychex Flex Review
Reviewed on 22/02/2023
One thing I would like to say is it's a organized thing to check you pays and much more. I love the...
One thing I would like to say is it's a organized thing to check you pays and much more. I love the direct deposit easy setup on this. I like this so far, good experience on this.
Pros
We just use it for payroll, and because the website and tools are simple to use, I can handle it quickly. It was simple to understand how they operated.
Cons
Although I believe I don't always receive them, I like that they provide us the most recent Federal & State employee law boards for posting. When I receive updates, it would be wonderful to receive a notification in my messages or an email. It's possible that I don't know where they are, but if I could obtain them via Paychex Flex, I could check to see if they have been updated or receive them whenever I need them.
- Industry: Consumer Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Worst HRIS, Payroll, Time/Labor and Reporting software that I've ever used
Reviewed on 16/02/2023
See above/below:The HR, Payroll, Time and Labor/Attendance, GL, Reporting, Onboarding (with...
See above/below:The HR, Payroll, Time and Labor/Attendance, GL, Reporting, Onboarding (with myStaffingPro) were all horrible. The worst experience in my many years of HR/Payroll.
Pros
One login for my admin/personal use was the one good feature.
Cons
Where do I begin? The HR, Payroll, Time and Labor/Attendance, GL, Reporting, Onboarding (with MyStaffingPro) were all horrible. The worst experience in my many years of HR/Payroll.
- Industry: Food Production
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Paychex Flex Review
Reviewed on 06/01/2023
My overall experience with Paychex Flex has been phenomenal. I cant stop raving about this product.
My overall experience with Paychex Flex has been phenomenal. I cant stop raving about this product.
Pros
I like the ease and very user friendly interface of the product. I am an administrator and this product has been very helpful for me.
Cons
There is honestly nothing that I do not like about the product. It is fantastic.
- Industry: Entertainment
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great app to track paychecks
Reviewed on 23/03/2023
This is an easy app to use as an employee. The app makes it easy to keep track of paychecks...
This is an easy app to use as an employee. The app makes it easy to keep track of paychecks paperless. I would highly recommend it for businesses looking for an easy way to pay their employees and switch to digital paystubs.
Pros
The app is mostly self explanatory and user friendly due to the simplicity of the app.
Cons
My biggest hiccup has been downloading or saving the paystubs and w2’s on a phone. I often had to screenshot and it wasn’t clear and precise. I would make a download hear or save as image option that makes this easier.
Paychex Flex FAQs
Below are some frequently asked questions for Paychex Flex.Q. What type of pricing plans does Paychex Flex offer?
Paychex Flex offers the following pricing plans:
- Starting from:
- Free Trial: Not Available
Contact Paychex for detailed pricing.
Q. Who are the typical users of Paychex Flex?
Paychex Flex has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
Q. What languages does Paychex Flex support?
Paychex Flex supports the following languages:
English
Q. Does Paychex Flex support mobile devices?
Paychex Flex supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Paychex Flex integrate with?
Paychex Flex integrates with the following applications:
Altametrics, BambooHR, Clover, Hubworks Suite, Quickbooks Online, Sage Intacct, Xero
Q. What level of support does Paychex Flex offer?
Paychex Flex offers the following support options:
Email/Help Desk, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for Paychex Flex.