Plaid

4.3 (57)
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Platform that enables apps to connect with bank accounts

About Plaid

Plaid is a technology platform which enables connection between applications and users’ bank accounts for account authentication, real-time balance checks, identity verification, income validation, asset verification, and more. Thousands of US and Canadian financial institutions are supported, as are business and consumer bank accounts.

Plaid’s Auth solution can be used to authenticate bank accounts for ACH payments without requiring microdeposits, allowing transactions to be authenticated instantly. Users are added with the credential-based flow, and account holder information can be retrieved to authorize transactions at any time once a user is added. The Balance solution can pull real-time current and available balance information as well as historic balance data, account type and status information. This solution can be used to prevent non-sufficient funds (NSF) and overdraft fees for customers by ensuring they have sufficient available balance before transactions are processed. Identity enables the verification of user identities against bank records to reduce fraud. Email and mailing addresses, phone numbers, and names can be checked, and forms can be auto-filled with account holder information.

The Transactions solution pulls transaction data for the past 24 months, with context including geolocation, category, and merchant information. Both pending and completed transactions can be accessed. Plaid’s Assets solution enables the verification of borrower assets from bank records, and generates reports in JSON and PDF formats. Income can be used to validate multiple income sources and verify employment information in real time, including the previous year’s pre- and post-tax income, projected pre- and post-tax income, and number of income streams.


Key benefits of Plaid

  • Plaid’s Auth solution enables the authentication of accounts for ACH without the need for microdeposits, allowing the instant authentication of transfers.

  • The Balance solution can be used to pull both historical and real-time balance data before transfers are made, including current and available balance information, to prevent overdrafts and non-sufficient funds (NSF) fees.

  • Bank data, including names, addresses, and phone numbers, can be used to verify user identities with the Identity solution, with the aim of reducing fraud.

  • Historical transaction data for the past 24 months can be accessed using the Transactions solution, with contextual information including category, merchant, and geolocation data.

  • The Assets solution can be used to verify borrower assets using financial data from borrowers’ bank accounts, and generate reports in both JSON and PDF formats.

  • Images

    Plaid Software - Verify bank account income with Plaid's Income product
    Plaid Software - Verify user identity with Plaid's IDV product
    Plaid Software - Enable users to instantly connect their bank accounts via Plaid Link
    Plaid Software - Get an in-depth snapshot of a user's finances with Plaid's Assets product
    Plaid Software - Create accurate and custom transaction risk assessments with Plaid's Signal product
    View 6 more
    Plaid video
    Plaid Software - Verify bank account income with Plaid's Income product
    Plaid Software - Verify user identity with Plaid's IDV product
    Plaid Software - Enable users to instantly connect their bank accounts via Plaid Link
    Plaid Software - Get an in-depth snapshot of a user's finances with Plaid's Assets product
    Plaid Software - Create accurate and custom transaction risk assessments with Plaid's Signal product

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    Reviews

    Overall rating

    4.3 /5
    (57)
    Value for Money
    4.3/5
    Features
    4.2/5
    Ease of Use
    4.3/5
    Customer Support
    4.3/5

    Already have Plaid?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 57
    Lindsey Raye
    Lindsey Raye
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: Self Employed
    • Used Monthly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Secure, Easy Access from Plaid to your Financial Institution Process

    Reviewed on 18/02/2024

    Pros

    It was safe and secure- took me to log in via Bank of America and quickly linked up

    Cons

    Didn’t have one of online accounts, Chime in there which is Stride NA bank.

    Desiree
    Overall rating
    • Industry: Financial Services
    • Company size: 2–10 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Responsive customer support

    Reviewed on 27/09/2024

    The overall experience with Plaid is pretty good. Because the customer support is loads better...

    The overall experience with Plaid is pretty good. Because the customer support is loads better than Yodlee's, I would say it is a good syncing vendor choice. But there will still be some headaches you should anticipate.

    Pros

    Being new the finance industry, I am still able to navigate Plaid's system, and I can always count on receiving a reply from Plaid's customer support within a couple days of submitting a ticket.

    Cons

    Plaid's dropping of working with Fidelity caused us a huge amount of headache, and I wish there were a better resolution.

    Jay
    Overall rating
    • Industry: Construction
    • Company size: Self Employed
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    This is my plaid

    Reviewed on 21/01/2025

    I enjoy this app especially how secure and safe. It keeps my information.

    I enjoy this app especially how secure and safe. It keeps my information.

    Pros

    How secure it is and easy to understand!

    Cons

    Does not support all the banks that are mostly used

    Verified Reviewer
    Overall rating
    • Industry: Banking
    • Company size: 51–200 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Watch out for false promises from Plaid prior signing agreements

    Reviewed on 16/08/2024

    I will not recommend them to any of my peers as they are awful from a commitment and follow through...

    I will not recommend them to any of my peers as they are awful from a commitment and follow through standpoint.

    Pros

    During the sales phase, Plaid makes all kinds of promises to the functionality and their willingness to work with you. Don't believe.

    Cons

    Plaid will make false promises in the sale cycle and not follow through. Do not sign any agreements with them.

    Nick
    Overall rating
    • Industry: Real Estate
    • Company size: 51–200 Employees
    • Used Weekly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Plaid gets it Paid.

    Reviewed on 18/11/2024

    I had to use plaid multiple times to help residents set up their rent payments.

    I had to use plaid multiple times to help residents set up their rent payments.

    Pros

    It easily connects with different bank accounts in order to make payments via ACH.

    Cons

    It was a very thorough 2 step process to verify identity.

    Showing 5 reviews of 57 Read all reviews

    Plaid FAQs

    Below are some frequently asked questions for Plaid.

    Plaid offers the following pricing plans:

    • Starting from: US$0.00/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Not Available

    Contact Plaid for pricing information.

    Plaid has the following typical customers:

    2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Plaid supports the following languages:

    Danish, Dutch, English, Estonian, French, German, Italian, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Spanish, Swedish

    Plaid supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Plaid integrates with the following applications:

    ASTRA, Adyen, Airwallex, Alchemy, Alloy, Alpaca, Atomic, Checkbook, Checkout.com, Codat, Dwolla, F5 Silverline Managed Services, Finix, Gusto, HighNote, Marqeta, MeridianLink Opening, Ocrolus, OpenClose Lending Solution, Personetics Assist, Riskified, Roll by ADP, Sardine, Stripe, Treasury Prime, TrueNorth, Truework, Turnkey Lender, VGS, Vesta, VoPay

    Plaid offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base

    Related categories

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