About LogMeIn Pro
GoTo Pro is a remote access tool for individuals and small businesses which enables users to remotely control their computer from any location or device. Users get full access to their desktop including applications, files and information, and are provided with the ability to store, share, and collaborate across all devices.
GoTo Pro enables remote access to any PC or Mac from a web browser or desktop, or via native iOS and Android mobile apps for immediate access while on-the-go. The remote control feature allows users to remotely control a computer in real time, and includes tools for desktop sharing, screen blanking, keyboard locking, session recording and reporting, clipboard sync, whiteboard drawing, remote reboot, Wake on LAN, and more. Users are able to remotely see each monitor connected to the computer using the multi-monitor display feature, as well as print documents from a remote computer to a local printer.
The solution offers HD streaming and color quality, and includes 1TB of file storage for sharing files with other individuals for collaboration. Users can also stream high-quality sound from the remote computer to their current device's speakers. GoTo Pro allows for an unlimited number of users to extend remote access across the business.
Key benefits of LogMeIn Pro
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- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great tool for remote support
Reviewed on 11/12/2018
It has been a good experience. Is the app to go when you need a quick remote session to solve...
It has been a good experience. Is the app to go when you need a quick remote session to solve problems in a windows / desktop environment.
Pros
LogMeIn Pro is a powerful and corporate application forremote support in a production business environment.
The tools and options to make the remote support experience complete, is what i like the most on this app.
It has great compatibility across diferente devices and Operative System. That fact, makes it an industry standard for nowadays support services.
Cons
I would like to have a more friendly user interface for LogMeIn. I feel that the GUI is a little outdated.
Also, we could use more frequent updates to fix bugs and errors.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Started off great but has gone downhill over the last couple of years.
Reviewed on 07/09/2021
I was introduced to this product at my previous place of employment and was impressed with it so I...
I was introduced to this product at my previous place of employment and was impressed with it so I went with it without considering other products when we started our own business back in 2009. This product started off flawlessly at a great price. As the price has gone up quite a bit since then, the quality of the experience has not improved but has gotten worse. The connection speeds are slower, the picture quality is grainy, and the keyboard shortcuts don't work consistently. I have been testing Zoho assist and they do not have these issues and it is half the price. We are going to be cancelling our membership with Logmein Pro at the end of the auto renew period.
Pros
We have used this product since 2012. In 2012 the product cost $39.95 annually which was very reasonable and the product was reliable and did what we needed it to do.
Cons
Since 2012 the cost has creeped up to $350 annually. In the last 1-2 years the product's connection speed is slower and the keyboard shortcuts sometimes don't work which is annoying.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
When it works it is very good, but it fails quite often
Reviewed on 01/04/2020
We started looking for other options a year ago and we have started migrating to a more reliable...
We started looking for other options a year ago and we have started migrating to a more reliable and less expensive service. As a user of Logmein for 10+ years I do not recommend them at all, it is time to move on.
Pros
Initially it was very solid and provided great remote access and feature functions
Cons
The reliability is awful and their customer service can't do much about it as it is an infrastructure problem. The worst part is that they increase pricing to almost double every year and the quality of the service declines.
- Industry: Civil Engineering
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Perfect web-based or client based access to your work PCs.
Reviewed on 31/01/2022
Perfect for when government mask mandates are in effect, when business locations need to close for...
Perfect for when government mask mandates are in effect, when business locations need to close for the pandemic, or just when our users need to quarantine themselves. We can just leave everyone at home and they can remote into their PCs at work. And when network speed is a must for at home users, being able to access a PC physically located on the internal network is a huge help.
Pros
The ease of use and product features are what I like most. Screen-blanking features for HR purposes, multi-monitor use for picky Engineers, and being able to manage all through LogMeIn Central. Also, the secure link between the User PC at home, the servers at LogMeIn, and the PCs on our network was also a huge benefit.
Cons
There is a small learning curve when trying to teach our users the difference between their LogMeIn accounts and their domain accounts, but they get it eventually.
- Industry: Computer Software
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Too expensive, but works really well
Reviewed on 10/04/2018
Pros
This VNC application works great on your phone or on your computer. The phone handles mouse cursor movement very intuitively, scrolling the screen instead of a mouse using swipe type gestures. It feels very natural. Lag is usually low if you have a good internet connection.
Cons
This software is very expensive if you need to deploy it on more than a few machines. We're talking hundreds of dollars a year. There are so many free alternatives, that if you care about money, this might not be the best solution for you.
LogMeIn Pro FAQs
Below are some frequently asked questions for LogMeIn Pro.Q. What type of pricing plans does LogMeIn Pro offer?
LogMeIn Pro offers the following pricing plans:
- Starting from: US$30.00/month
- Pricing model: Subscription
- Free Trial: Available
Individual (access up to 2 computers) - $30/month (billed annually) Power Users (access up to 5 computers) - $70/month (billed annually) Small Businesses (access up to 10 computers) - $129/month (billed annually)
Q. Who are the typical users of LogMeIn Pro?
LogMeIn Pro has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does LogMeIn Pro support?
LogMeIn Pro supports the following languages:
English
Q. Does LogMeIn Pro support mobile devices?
LogMeIn Pro supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does LogMeIn Pro integrate with?
LogMeIn Pro integrates with the following applications:
LastPass
Q. What level of support does LogMeIn Pro offer?
LogMeIn Pro offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat
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