About Synap
Synap is an award-winning exam and learning platform that empowers organisations to deliver secure, online exams and courses with ease.
Save time and reduce your workload for creating, marking and analysing exams and courses.
Courses can be made up of a variety of e-learning content e.g. videos, presentations, quizzes, SCORM, etc.
Exams can be easily customised with a range of multiple-choice and written question types, including multi-media. Add timers, randomise questions and answers, and easily create exams from question banks.
Reduce cheating and maintain exam integrity with Synap's anti-cheat methods. Whether stopping copying and pasting or proctoring the exams, ensure your exams are taken in exam conditions.
In-depth data and visual reporting is available for analysing both candidate and question performances.
Pricing starting from:
£40.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Synap
Save time for creating exams by bulk uploading questions onto the platform, creating exams from question banks or duplicating and editing questions.
Reduce your workload for marking exams with automatic marking of multiple-choice questions, and a marking dashboard to easily assess written answers.
Built for non-technical admins and staff, Synap's simple user interface makes it easy to create and update courses over time.
Streamline your processes for delivering online courses and exams with thousands of automation options.
Ongoing support and advice from our experts means you can get started and launch quickly.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Pricing starting from:
£40.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Synap: 117
Alternatives
Thinkific
Totara Learn
Moodle
Easy LMS
Reviews
Already have Synap?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Education Management
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Set up an LMS for my EdTech company.
Reviewed on 20/09/2018
From the experience I've had so far with Synap, the team seem to have an in depth understanding of...
From the experience I've had so far with Synap, the team seem to have an in depth understanding of the difficulties and logistics of training and helping employees study for exams, with some pretty neat cognitive research behind it too. They set up an LMS for my edtech company in minutes and continue to work with and support us getting everything on there. I'm sure it'll continue being a key part of our business strategy going forward.
Pros
Just recently discovered Synap when looking to create an online learning platform for my company's user base and I was seriously impressed. It really is THE new platform to utilise for businesses looking to implement e-learning for their employees quickly and efficiently. Very intuitive software.
Cons
Can't fault the platform yet (been using for circa 6 months now)... let's hope it stays that way!
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
We made the right decision!
Reviewed on 14/06/2023
Overall i couldnt be happier with my experience with Synap. The things they don't do that i would...
Overall i couldnt be happier with my experience with Synap. The things they don't do that i would like I know they are looking at because they care what their customers say. I always feel listened to and even if a request is a "no", they explain why but then work with me to find an alternitive and often better outcome.
Pros
Nothing is ever too much trouble for them, from major changes to minor improvements. Their platform is excellent and i highly recommend it, its the service I get from [sensitive content hidden] and the team that i love. Working with Synap is more of a partnership than a transaction and it makes my job so much easier. I also love how customisable the platform is, I have been able to make significant personalisation via Synap to ensure the product does what i want, the way i want it.
Cons
The product is customisable as mentioned as a pro, but this can sometimes rely on code which can sometimes have an issue but the team are always on hand to respond quickly and resolve. The platform also doesnt do absolutely everything i WANT, but it does do everything i NEED so not a big deal.
Reasons for Choosing Synap
Poor functionality and poor service supportReasons for Switching to Synap
A number of factors, mainly the ability to work with the team to ensure all my functionality requirements were met at a reasonable price- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Reliable LMS
Reviewed on 14/08/2023
Pros
The LMS does everything that we need it to do and importantly we can self-manage the platform. Improvements have been made over time to facilitate this too - we appreciate the ongoing development. Excellent product support and dedicated account management.
Cons
It would be great to have some more features from the gamification perspective e.g. badges, points, leaderboards etc.
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Distributing Exams and Study Materials is a Snap in Synap!
Reviewed on 26/06/2023
Amazing. The support we have received is really top-notch, we really felt like we were getting the...
Amazing. The support we have received is really top-notch, we really felt like we were getting the "White Glove" treatment, even as a smaller company!
Pros
The number one thing we love about Synap is the support. There is an extensive library of documents, and on top of that we can quickly message the support team anytime. Our rep [sensitive content hidden]
scheduled several meeting with us while we were getting set up to make sure our deployment was easy and seamless. There are so many features we adore about Synap as well, importing entire exams worth of questions at once, being able to have a bucket of questions that automatically rotates to give a unique test to each learner, managing several courses, distributing materials to learners, I could go on all day. The interface is easy and intuitive for both educators and learners.
Cons
There are a few features we would like to see added such as learners being able to download videos directly from Synap, Surveys being available in Collections, and sorting/filtering being a bit easier. The support team was able to find a creative solution to every request, so it is all working just fine!
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Has Everything You Could Ask For
Reviewed on 02/07/2021
As an education company Synap has been an extremely helpful tool for not only our internal team but...
As an education company Synap has been an extremely helpful tool for not only our internal team but also for students around the world. Many of our students have benefit greatly from Synaps unique spaced learning feature and overall easy to use platform allowing anyone to easily navigate through the site.
Pros
What I liked most about Synap was not only the team being incredible helpful with setting everything up and migrating existing content over but the ease of use with the product. The team over at Synap also not only listen to user feedback but have implemented new product feature requests on numerous occasions which is very rare to see. Overall its just made life easier for our students...
Cons
Literally have nothing to say. Only downside is I wish I would've been with Synap earlier as it would've made things a whole lot easier :)
Synap FAQs
Below are some frequently asked questions for Synap.Q. What type of pricing plans does Synap offer?
Synap offers the following pricing plans:
- Starting from: £40.00/month View Pricing Plans
- Pricing model: Subscription
- Free Trial: Available
Q. Who are the typical users of Synap?
Synap has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Synap support?
Synap supports the following languages:
Basque, Brazilian Portuguese, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
Q. Does Synap support mobile devices?
Synap supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Synap integrate with?
Synap integrates with the following applications:
GoTo Meeting, Google Analytics 360, Intercom, Mailchimp, Microsoft Excel, PayPal, Segment, Stripe, Zapier, Zendesk Suite, Zoom Meetings
Q. What level of support does Synap offer?
Synap offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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