EngageBay CRM
About EngageBay CRM
EngageBay is an all-in-one marketing software which combines lead generation, email marketing, marketing automation, CRM, and social media engagement. Designed to help businesses to acquire, engage, nurture, and close leads, EngageBay allows users to create email campaigns and automate marketing processes and sales funnels. The cloud-based platform can be used to aid with growing leads, creating and automating the distribution of email marketing content, and managing customer relationships using the in-built CRM.
The unified marketing suite within EngageBay provides businesses with the tools to design, manage, and run customized marketing campaigns. Email campaigns can be built using the range of pre-designed email templates, or made from scratch using the drag & drop interface. Custom images, text, layout, share buttons, and more, can be added to email marketing templates in order to create a branded message to engage new or existing customers. EngageBay facilitates customer segmentation, defined by conditional metrics such as age, location, type of customer, purchase history, and more, in order to target specific subsets of users. Marketing campaigns can be automated by defining workflows and funnels, as well as setting up triggers based on customer actions. Custom web forms can be created and added to business websites to capture leads, and landing pages can be built to optimize clicks and conversions.
EngageBay offers an in-built CRM to help users organize their business contacts, manage relationships, and track pipelines. With both marketing and sales teams working within EngageBay, leads and contacts can be guided seamlessly through the sales pipeline using just one synchronous platform. Contacts can be managed with tools for creating contact lists, searching within the contact database, storing interaction history, activity logging, and more. With EngageBay, users are able to gain visibility into the sales pipeline and track the status of every deal in real time.
Key benefits of EngageBay CRM
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Reviews
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- Industry: Telecommunications
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
A dizzying array of tools in a nice, integrated package
Reviewed on 01/06/2024
Overall it's been quite nice. It is an incredibly capable platform with lots of room to grow into.
Overall it's been quite nice. It is an incredibly capable platform with lots of room to grow into.
Pros
The simplicity of connecting the API, the tracking tools, and the way that it manages to somehow pull together all the complex features needed into a single package and somehow make it appear that it's less complex than it really is. The capabilities here are astounding, but if the more complex things aren't needed, the system remains simple and straightforward.
Cons
It would be nice to be able to hide the links, tabs, and menus to things that aren't being used and re-add them if we decided to use them later. Also, the social media marketing only covers Facebook, Twitter, and Instagram. I'd really like to have a much wider selection.
Reasons for Choosing EngageBay CRM
I was actually testing both simultaneously having ruled out several others already. This platform is just much easier to get going on with far less customization needed. But the ability to customize is there if I do need it.Switched From
Zoho OneReasons for Switching to EngageBay CRM
It's a powerful platform with simple payment structure- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Support and Quick resolution
Reviewed on 07/11/2024
Its a quickly deployed platform which is good in marketing and automation
Its a quickly deployed platform which is good in marketing and automation
Pros
Support, Ease of use and Cost effectiveness
Cons
Social Suite is not that great, they should include social suite as a new module
Alternatives Considered
HubSpot CRMReasons for Choosing EngageBay CRM
Support from customer service department was not that greatSwitched From
Aritic PinpointReasons for Switching to EngageBay CRM
Ease of use and cost effectiveness. I found it the best amongst other CRM and All in one marketing platforms- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
EngageBay CRM The Perfect Package
Reviewed on 05/12/2024
All good providing the perfect solution for Email Marketing with bunch of ready template, easy...
All good providing the perfect solution for Email Marketing with bunch of ready template, easy navigation and perfect designs.
Pros
EngageBay CRM is overall the best bundle or we can say the complete package and Email marketing is way to go partner from EngageBay as of now but the features are offering are unmatched nice designs, ready templates, landing page creator and more at a very affordable price.
Cons
All is good as of now but they can improve the support.
- Industry: Electrical/Electronic Manufacturing
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Switched from Hubspot to Engagebay
Reviewed on 22/04/2024
The experience was not bad, but i am not sure if i would use it again.
The experience was not bad, but i am not sure if i would use it again.
Pros
Pricewise is the system much cheaper than other Systems - especially if you scale.
You can run more than one domains and the automation functions are good.
Cons
The system is less intuitive than e.g. hubspot. more complicated to setup and use.
Help is only in english and there is no real support structure. Unless a old video guided support. This taks more time to effectively use it. What i really didnt like is, the strong outreach for positive reviews. I think i got 5 messages on that...within the first week.
Response from EngageBay
Hi Philipp,
Thanks for your feedback.
We are working on localizing the platform into different languages and we should have them soon. We offer live support 24x5 and also have a knowledge base for FAQ's. Were you not able to get the required level of assistance.
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
My experience with Engagebay
Reviewed on 25/10/2024
Overall it is a fluent experience using engagebay.
Overall it is a fluent experience using engagebay.
Pros
ease of use and simple to get started with.
Cons
Some levels of automation can be still better.
Alternatives Considered
LeadpagesReasons for Choosing EngageBay CRM
it was expensive for similar features. while other features i did not use much.Switched From
LeadSquaredReasons for Switching to EngageBay CRM
just took a trial and i liked the features better.EngageBay CRM FAQs
Below are some frequently asked questions for EngageBay CRM.Q. What type of pricing plans does EngageBay CRM offer?
EngageBay CRM offers the following pricing plans:
- Starting from: US$14.99/month
- Pricing model: Free Version, Subscription
- Free Trial: Not Available
Basic: $14.99/user/ month (paid monthly) or $12.29/user/month (paid yearly) or $10.79/user/month (paid biennially) Growth: $49.99/user/month (paid monthly) or $40.99/user/ month (paid yearly) or $35.99/user/month (paid biennially) Pro: $79.99/user/month (paid monthly) or $65.59/user/ month (paid yearly) or $57.59/user/month (paid biennially)
Q. Who are the typical users of EngageBay CRM?
EngageBay CRM has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does EngageBay CRM support?
EngageBay CRM supports the following languages:
English
Q. Does EngageBay CRM support mobile devices?
EngageBay CRM supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does EngageBay CRM integrate with?
EngageBay CRM integrates with the following applications:
BulkSMS, CallHippo, Docusign, Exotel, Google Contacts, Google Drive, Gravity Forms, Gupshup, HubSpot CRM, Intercom, Jotform, JustCall, LinkedIn for Business, Mailchimp, Mailgun, Make, Meta for Business, MightyCall, Pabbly Connect, Plivo, RT DocuSign, RingCentral Contact Center, Salesforce Platform, SendGrid, Shopify, Stripe, Teachable, Twilio, Xero, Zapier, Zendesk Suite
Q. What level of support does EngageBay CRM offer?
EngageBay CRM offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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