SuperOffice CRM
SuperOffice CRM
About SuperOffice CRM
SuperOffice CRM is a customer relationship management software designed to help businesses find, capture, and retain customers. As a cloud-based solution SuperOffice CRM allows users to manage customer relationships anywhere, anytime, from any device.
Key SuperOffice CRM functionalities include company and contact management, calendar and activity management, project and document management, emails and mailings. SuperOffice CRM provides users with all the tools they need to manage their sales pipelines, marketing campaigns, and customer support services.
Sales tools including sales guides, quote management, dashboards and reports fully equip sales teams to reach their targets by allowing data driven decisions and working in more structured and effective ways.
Marketing tools such as form building, personalized communication, bounce handling and target lists help marketeers to create and run professional and successful campaigns, enhancing conversion rates.
Meanwhile service teams benefit from a ticket management system that not only ensures no query goes unnoticed but one that automatically routes and escalates enquires accordingly – making sure every enquiry is dealt with by the right person at the right time.
SuperOffice CRM also offers integrations with a catalog of standard apps (including GSuite, Office 365, eMarketeer, Visma) and modules that expand the solution to provide even more ways to work productively and collaboratively.
Key benefits of SuperOffice CRM
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Reviews
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- Industry: Wholesale
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
1+1=3
Reviewed on 13/11/2018
Taking over the work load of my colleague during holidays / absence.
Taking over the work load of my colleague during holidays / absence.
Pros
This software helps me to work on many different topics at the same moment. It saves a lot of time as meetings are not necessary anymore. My colleague can follow easily what needs to be done when I am not around.
Cons
It is sometimes working too slow when opening an e-mail.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The CRM for SME business
Reviewed on 03/06/2020
Working in a manufacturing SME, I used SuperOffice for over 12-years and it was the backbone of the...
Working in a manufacturing SME, I used SuperOffice for over 12-years and it was the backbone of the sales and marketing functions. I have since moved on and set my own business up and have continued using SuperOffice.
The service and support is excellent and questions are answered very quickly. It’s the perfect solution for my business.
Pros
The system is very intuitive and straight forward to use. Customisation is simple to administer yourself - there are also lots of really useful how-to guides and training videos available too.
Aside of the ‘usual’ CRM bits, the stand out functionality for me is the document management side of SuperOffice. You are able to archive pretty much any format of document straight into the system against the individual contact; whether a phone call, quote, email, letter, spreadsheet, etc. You have full traceability of all customer and prospect contact.
Cons
Mmm, I am genuinely struggling to find anything that I would consider to be a con of this system!
- Industry: Management Consulting
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
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Reviewed on 18/12/2019
Pros
Statistics and easy to follow e-mail conversations
Cons
Slow system and too many "clicks" to get into different boxes and get information
- Industry: Public Relations & Communications
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Moving to SuperOffice 8.5 from previous Superoffice Version
Reviewed on 23/04/2020
SO is a central part. We do several additional applications - using the database ids for persons,...
SO is a central part. We do several additional applications - using the database ids for persons, projects etc...
Pros
Moving was easy . As developer I like very mcuh simply to add my web-frames to different aspects inside SO still using my well known web technology.
Cons
I would like to have a person connected to different companies.
We have freelancers switching to our company or moving again. So we could 'follow' the history using the same person-ID. Also contacts sometimes are working for on company but are members of additional "Gremien".
- Industry: Oil & Energy
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Great Tool to increase your sales and make your life easier
Reviewed on 07/04/2019
Superofficehelp us to keep track on ongoing projects and also make it easy to send out new...
Superofficehelp us to keep track on ongoing projects and also make it easy to send out new information to our Customers
Pros
The User Friendly setup, it is easy to understand and you can start work and take advantage of it from day 1.
In combination with the App for your mobile it is a great tool. Additional to these these featurs the actual contactnamn and their telephone number will automatically be transfered to your conatctlist in your mobile.
Cons
Thy way to sava end find documents can be approved
SuperOffice CRM FAQs
Below are some frequently asked questions for SuperOffice CRM.Q. What type of pricing plans does SuperOffice CRM offer?
SuperOffice CRM offers the following pricing plans:
- Starting from: €45.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Q. Who are the typical users of SuperOffice CRM?
SuperOffice CRM has the following typical customers:
11–50, 51–200, 201–500, 501–1,000
Q. What languages does SuperOffice CRM support?
SuperOffice CRM supports the following languages:
Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Norwegian, Polish, Russian, Spanish, Swedish
Q. Does SuperOffice CRM support mobile devices?
SuperOffice CRM supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does SuperOffice CRM integrate with?
SuperOffice CRM integrates with the following applications:
24SevenOffice, Clear Books, Dynamics 365, Dynamics 365 Business Central, Fortnox, Gmail, Google Workspace, LinkedIn for Business, Microsoft 365, Microsoft Dynamics AX, Vainu, Visma, Zapier, e-conomic
Q. What level of support does SuperOffice CRM offer?
SuperOffice CRM offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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