Iris Works

Photography studio management solution

4.6 /5 (231 reviews) Write a Review!

Iris Works Overview

What is Iris Works?

Iris Works is a photography studio management system designed to help photographers streamline client and studio management processes with features such as online booking and scheduling, automated workflows, contract management, invoicing, scouting location management, questionnaires, and more. As a cloud-based solution, Iris Works gives photographers the flexibility to manage their business and clients anytime, anywhere, via any internet-enabled device.

Iris Works supports an integrated scheduling system which enables users to book and manage client schedules quickly and conveniently online. Clients can also manage their own schedules by picking an open or available time slot on the studio calendar. Users can choose to display the entire calendar, or just a few select options at a time. Iris Works includes a lead page which allows users to pull and manage new leads and contacts from their website and social media accounts like Facebook and Instagram. Iris Works features automated follow-up tools designed to connect and follow-up with leads efficiently based on their service interests.

Automated workflow management technology helps users organize and manage their studio management processes, allowing users to send and receive contracts, invoices and emails, as well as create to-do lists with due dates for clients all in one place. Iris Work’s invoice templates enable users to request and manage deposits and final payments online. Clients can make payments securely through Square, PayPal or Stripe accounts. Iris Works supports brand management capabilities, enabling users to promote their business effectively through branded emails, invoices, questionnaires, contracts, and more. Other Iris Works features include ShootProof and Quickbooks Online integration, plus a unique scouting system.

Iris Works Overview

Pricing

Starting from
US$25.00/month

Pricing options

Free Trial
Subscription
Value for money

Iris Works: $25/month or save 10% when paid annually
Iris Works + Booking: $35/month or save 15% when paid annually


Iris Works Features

Devices
Business size
S M L
Markets
United States, Canada, Australia
Supported Languages
English

Media

Iris Works screenshot: Iris Works screenshot: Iris Works screenshot:

Iris Works Reviews

Iris Works Reviews

Overall rating
4.6
/
5
Excellent
154

Very good
62

Average
13

Poor
2

Terrible
0

Value for Money
4.5
Features
4.2
Ease of Use
4.5
Customer Support
4.8
94% recommended this app
Deirdre L.

I love using Iris. I shopped around at Imaging USA and tried a few different ones out, but...

Way more streamlined studio management! Invoicing capability, scheduling, client forms, contracts, etc. Too many to remember.


Aimee M.

Game Changer

Customer service is always fantastic. They’re always making improvements to the software AND adding new partners. Spend the money and take your business to the next level.


Meghan M.

I am ready to leave and go to another service.

Organization of my client information. Automated emails.


Michael S.

A must have for ANY photographer!

Bottom line, Iris Works saves me time! Once you get everything set up it makes servicing clients a breeze. That's important because I can focus more on creating and less on processes.


Cadence M.

Can't imagine my business without it!

Signing up with Iris Works is like hiring an office assistant for less than $30 a month. It does my scheduling, my emails, my reminders, my thank yous, my invoices, my contracts, keeps all my client data organized, etc. Saves me a good 6 hours of work each week. I can't imagine my business without it now!


Deirdre L.

I love using Iris. I shopped around at Imaging USA and tried a few different ones out, but Iris won.

Used Daily for 1+ year
Reviewed on 18/05/2018
Review Source: Capterra

Way more streamlined studio management! Invoicing capability, scheduling, client forms, contracts, etc. Too many to remember.

Pros

It's ease of use. It is incredibly user friendly. I love that I can have client leads automatically entered into my client data base. It saves so much time. I love that they are always updating it and trying to improve it and make it even more amazing than it already is. Their customer support is also very good.

Cons

I wish that I could do partial payment options on invoices; that way I don't have to do a new invoice for payment plans, and could just send out a reminder email or something. I also wish they would have an app; I don't know why, but I feel like apps are easier to work with than websites on my phone or tablet, even though it is a responsive website.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Aimee M.
Industry: Photography
Company size: Self Employed

Game Changer

Used Daily for 2+ years
Reviewed on 09/10/2020
Review Source: Capterra

Customer service is always fantastic. They’re always making improvements to the software AND adding new partners. Spend the money and take your business to the next level.

Pros

What’s not to like??? I couldn’t function without Iris!!! I can manage my shoot schedule, communications, online galleries & invoicing all in one place. It easily connects to my iCalendar, Shootproof, & Square! Email templates and automated workflows save me so much time.

Cons

The only downside is the initial set-up; it does take some time to get all the existing client information entered. That would be a downside to implementing any client management system, not just Iris.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Meghan M.
Industry: Photography
Company size: 2-10 Employees

I am ready to leave and go to another service.

Used Daily for 1+ year
Reviewed on 22/05/2018
Review Source: Capterra

Organization of my client information. Automated emails.

Pros

The way my client information is organized and accessible. I like the automated emails. I like the client questionnaires.

Cons

*No automated invoicing as part of the workflow. This seems like a no-brainer. If I want a studio software to do all the work for me- invoicing is part of that work!
*The way that inquiries are displayed(hate that I have to "make them a client" in order to unbold them from the clients portal. Inquiries get lost because they are not marked as "answered" in the client portal.
*I hate that I have to create an entire workflow just to send client a contract. If I need to send them a different contract that the one in the normal workflow I have to build an entirely new workflow to send it to them. I hate that I can't send them a workflow with a slightly changed contract. For example- I have a wide variety of mini-session pricing depending on the time of year and type of mini-session. The pricing is really the only thing that changes on the contract. Yet, I have to build an entirely new workflow every time I set up a different mini-session pricing. Why can't I just be allowed to adjust the price in the contract when I go to send a workflow?
*I wish there was an easier way to see what clients have actually completed their workflow without having to individually go in to each client's page and click around. I often have mini-sessions with 14 families in one day. I can see them all on my calendar in the portal but there is no easy way to see all of them in list form and see what contracts and questionnaires have or have not been filled out for the day.
SO MUCH MORE!

Response from Iris Works

Hi Meghan -

I'm sorry to hear your disappointment with our system and our capabilities. I'd like to address a few concerns. You are definitely able to modify a contract, and do not need to create a new workflow in order to send a contract. You can manually send a contract, modifying it before sending.

I completely understand your concern and frustration with no automated invoicing. We are in the process of adding this capability.

And lastly, the frustration you have with not being able to see all completed/not-completed questionnaires and contracts is a shared frustration. Our team is already mapping out a solution to this.

I hope you'll give us a chance to address some of your concerns!

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 1.0/10

Michael S.
Industry: Photography
Company size: Self Employed

A must have for ANY photographer!

Used Daily for 6-12 months
Reviewed on 14/01/2019
Review Source: Capterra

Bottom line, Iris Works saves me time! Once you get everything set up it makes servicing clients a breeze. That's important because I can focus more on creating and less on processes.

Pros

Iris Works takes the hassle out of many of the day to day operations for my business. I like being able to quickly enter clients, send them important information about setting up their shoot and how easy it is for clients to pick a date and book their shoot. Additionally - and most importantly - Iris Works EXCELS at providing stellar customer support and they are keen on listening to feedback and implementing improvements to their offering. Seriously, you simply can't go wrong by choosing Iris Works Software!

Cons

If I had to be picky, I'd say that their lead page could use a refresh and be more customizable. Also, applying more customization to forms and invoices overall.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Cadence M.
Industry: Photography
Company size: Self Employed

Can't imagine my business without it!

Used Daily for 2+ years
Reviewed on 11/02/2020
Review Source: Capterra

Signing up with Iris Works is like hiring an office assistant for less than $30 a month. It does my scheduling, my emails, my reminders, my thank yous, my invoices, my contracts, keeps all my client data organized, etc. Saves me a good 6 hours of work each week. I can't imagine my business without it now!

Pros

It's such a time saver and it keeps me organized! My clients appreciate the prompt and reliable communication from the automated emails.

Cons

It's ALMOST fully customizable. Almost, but not quite. If it were fully customizable to my own personal needs, I would have zero complaints at all!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8.9/10
Based on 231 user ratings
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Iris Works Pricing

Iris Works Pricing

Starting from
US$25.00/month
Free Trial
Subscription
Value for money

Iris Works: $25/month or save 10% when paid annually
Iris Works + Booking: $35/month or save 15% when paid annually

Iris Works: $25/month or save 10% when paid annually
Iris Works + Booking: $35/month or save 15% when paid annually

Value for Money
4.5/5
Based on 231 user ratings
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Iris Works Features

Iris Works Features

API
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Customer Database
Customer History
Discount Management
Electronic Payments
Employee Management
Inventory Management
Inventory Tracking
Loyalty Program
Multi-Location
Order Management
Order Processing
POS
Promotions Management
Reporting & Statistics
Sales Reporting
Third Party Integration
Features
4.2/5
Based on 231 user ratings
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Categories

Additional information for Iris Works

Additional information for Iris Works

Key features of Iris Works

  • Activity dashboard
  • Appointment management
  • Appointment scheduling
  • Automated follow-ups
  • Booking management
  • Branded emails, invoices, contracts, questionnaires, & more
  • Calendar management
  • Client management
  • Customizable workflow management
  • Document management
  • Email management
  • Invoice management
  • Invoice template management
  • Lead management
  • Location scouting system
  • Online booking integration
  • Quickbooks Online integration
  • ShootProof integration
  • Square, PayPal & Stripe integration
  • To-do list

Benefits

  • An integrated scheduling system allows clients to manage their own schedules by picking an open or available time slot on the online studio calendar.
  • Streamline and organize studio workflow processes with automated workflow technology, allowing users to send and receive contracts, invoices, and emails, as well as create to-do lists with due dates online.
  • The Iris Works Lead Page allows users to pull in new leads and contact information from their website and social media accounts such as Facebook and Instagram.
  • Invoice templates enable users to request and manage deposits and final payments efficiently online. Clients can pay quickly and securely through Square, PayPal or Stripe accounts.
  • Photographers can promote their business through branded emails, invoices, questionnaires, contracts, and more.

  • Iris Works FAQs

    Iris Works FAQs

    Below are some frequently asked questions for Iris Works.

    Q. What type of pricing plans does Iris Works offer?

    Iris Works offers the following pricing plans:

    Starting from: US$25.00/month

    Pricing model: Subscription

    Free Trial: Available

    Iris Works: $25/month or save 10% when paid annually Iris Works + Booking: $35/month or save 15% when paid annually

    Q. What are the main features of Iris Works?

    Iris Works offers the following features:

    • Activity dashboard
    • Appointment management
    • Appointment scheduling
    • Automated follow-ups
    • Booking management
    • Branded emails, invoices, contracts, questionnaires, & more
    • Calendar management
    • Client management
    • Customizable workflow management
    • Document management
    • Email management
    • Invoice management
    • Invoice template management
    • Lead management
    • Location scouting system
    • Online booking integration
    • Quickbooks Online integration
    • ShootProof integration
    • Square, PayPal & Stripe integration
    • To-do list

    Q. Who are the typical users of Iris Works?

    Iris Works has the following typical customers:

    Small Business, Mid Size Business

    Q. What languages does Iris Works support?

    Iris Works supports the following languages:

    English

    Q. What type of pricing plans does Iris Works offer?

    Iris Works has the following pricing plans:

    Subscription

    Q. Does Iris Works support mobile devices?

    We do not have any information about what devices Iris Works supports

    Q. What other apps does Iris Works integrate with?

    Iris Works integrates with the following applications:

    PayPal, QuickBooks Online, QuickBooks Online Advanced, Square Payments, Stripe

    Q. What level of support does Iris Works offer?

    Iris Works offers the following support options:

    Phone Support, Online Support