About Guardhouse

Guardhouse is an end-to-end workforce management system custom-built for security companies which enables smarter guard scheduling, GPS tracking, error-free invoicing, and open communication between the field and the office. The solution helps to ensure shift coverage and client satisfaction by optimizing workloads through improved planning and shift reallocation, along with accurate timekeeping and rate data. Users can manage and monitor compliance with clearer visibility on current accreditations, insurances, compliance licenses, and more.

Guardhouse delivers an operational and back-office suite which brings all manpower operations onto one platform, from scheduling and guard tracking, to integrated payroll and invoicing. Smart guard scheduling tools enable users to create client-customized schedules with clearly defined roles and requirements from any internet-enabled device. Guardhouse provides users with quick access to information on who is working where, at what time, and at which site, including GPS tracking features to provide a real-time operational view for monitoring attendance and assessing incidents for improved client satisfaction. The customer portal provides a live view of the roster and displays staff licenses and renewals to ensure guards are ready to meet each client’s needs. A live dashboard provides real-time information on guards’ arrival confirmations, leave applications requests, and more. Users can also send instant email, SMS and push notifications to staff regarding new shift offers, schedules or updates.

Guardhouse enables accurate timekeeping and rate data which gets automatically transferred to itemized invoice totals, which can be exported into accounting systems. Features for invoicing include automated invoice generation and advanced charge out rate setup. Users can also view live on screen costings, calculate the profitability of sites, and track revenue vs labour costs with reports.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Guardhouse

Key benefits of Guardhouse

  • Guardhouse delivers an operation and back-office suite, custom-built for security companies, bringing all your manpower operations onto one platform.

  • From smarter scheduling and guard tracking to integrated payroll and invoicing, guardhouse works to help save your business time and money.

  • Create client-customized schedules with clearly defined roles and requirements anytime, anywhere, from any internet enabled device.

  • Guards can attach photos, videos and documents directly from their smartphone for detailed mobile incident reports.

  • Schedules, updates and notifications can be shared with guards through email, SMS and push notifications.

  • Devices

    Business size

    S M L

    Markets

    Australia, United Kingdom, United States

    Supported Languages

    English

    Pricing starting from:

    N/A

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to Guardhouse

    Images

    Guardhouse Software - View each employee's details including their photo, contact info, payroll calendar, sites, and more in one place
    Guardhouse Software - Create client-customized schedules with clearly defined roles and requirements
    Guardhouse Software - Access Guardhouse anytime, anywhere, from any internet enabled device
    View 4 more
    Guardhouse Software - View each employee's details including their photo, contact info, payroll calendar, sites, and more in one place Guardhouse Software - Create client-customized schedules with clearly defined roles and requirements Guardhouse Software - Access Guardhouse anytime, anywhere, from any internet enabled device

    Features

    Total features of Guardhouse: 64

    • Access Controls/Permissions
    • Activity Dashboard
    • Activity Tracking
    • Alerts / Escalation
    • Alerts/Notifications
    • Attendance Management
    • Attendance Tracking
    • Audit Management
    • Audit Trail
    • Automated Scheduling
    • Billing & Invoicing
    • Budgeting/Forecasting
    • Client Portal
    • Clock In / Out
    • Compliance Management
    • Compliance Tracking
    • Contract/License Management
    • Contractor Management
    • Customer Database
    • Customizable Forms
    • Customizable Reports
    • Data Import/Export
    • Document Storage
    • Employee Database
    • Employee Management
    • Employee Scheduling
    • Employee Self Service
    • Employee Time Tracking
    • Event Management
    • GPS
    • Historical Reporting
    • Incident Management
    • Invoice Management
    • Job Scheduling
    • Labor Forecasting
    • Leave Tracking
    • Mobile Access
    • Mobile Alerts
    • Payroll Management
    • Real Time Data
    • Real Time Notifications
    • Real Time Reporting
    • Real-time Updates
    • Reminders
    • Reporting & Statistics
    • Safety Incident Management
    • Scheduling
    • Security Management
    • Self Service Portal
    • Service History
    • Sick Leave Tracking
    • Skills Tracking
    • Status Tracking
    • Summary Reports
    • Task Scheduling
    • Third Party Integrations
    • Time & Attendance
    • Time Off Management
    • Time Off Requests
    • Timesheet Management
    • User Profiles
    • Vacation/Leave Tracking
    • Visitor Management
    • Workflow Management

    Alternatives

    BigChange

    4.6
    #1 Alternative to Guardhouse
    BigChange JobWatch is a web-based mobile workforce management solution that combines back-office capabilities with...

    JobLogic

    4.5
    #2 Alternative to Guardhouse
    Joblogic is a cloud-based field service management solution which allows you to connect your back office, mobile...

    Dusk IOP

    4.9
    #3 Alternative to Guardhouse
    Designed to help customers grow their businesses with task, job and project management tools that connect to your...

    Synchroteam

    4.5
    #4 Alternative to Guardhouse
    Field service management (FSM) software for mobile workforce tracking. Features scheduling, dispatch, calendar, job...

    Reviews

    Overall rating

    5 /5
    (5)
    Value for Money
    4.6/5
    Features
    4.8/5
    Ease of Use
    5/5
    Customer Support
    5/5

    Already have Guardhouse?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 5
    Verified Reviewer
    Overall rating
    • Industry: Security & Investigations
    • Company size: 201-500 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Highly Recommend

    Reviewed on 24/09/2021

    I enjoy using Guardhouse and working with the GH Team.

    I enjoy using Guardhouse and working with the GH Team.

    Pros

    Given my role using Guardhouse, I particularly like the reports on offer and the skill matching feature, it ensures compliance across all our sites.

    The support from the GH team is also wonderful, they accept feedback and turn around time of any requests/questions is fast and helpful.

    Cons

    As with most applications these days, it is online, so if there is internet issues, it can be hard to access, but that is in no way a fault of Guardhouse.

    Mathew B.
    Overall rating
    • Industry: Security & Investigations
    • Company size: 501-1,000 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Guardhouse, a breath or fresh air

    Reviewed on 21/09/2021

    Real-time compliance management coupled with GPS location based timesheets solve numerous problems...

    Real-time compliance management coupled with GPS location based timesheets solve numerous problems before they occur.

    Pros

    Guardhouse brings workforce management and operational compliance together in a synergy that delivers operational efficiency across your enterprise.

    Cons

    There is very little not to like about this system.

    Jerry-lee V.
    Overall rating
    • Industry: Security & Investigations
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Fantastic Guard Management Product / Fantastic Support Service

    Reviewed on 20/09/2021

    I have had no problems with Guardhouse yet.
    Every question or obstacle I have come across so far...

    I have had no problems with Guardhouse yet.
    Every question or obstacle I have come across so far has been resolved by the support of Guardhouse staff.
    They are patient, understanding and are prepared to spend time making sure you are comfortable with the system and making the most of all the features the system has to offer.
    I am a very happy customer.

    Pros

    The software is fantastic for scheduling staff, messaging staff and for the guard staff to have visibility on the jobs. Easy to forward plan, weeks or months in advance. Easy to swap staff or shifts. Easy to use on mobile devices for both guards and management staff.
    Backed by unbelievable support and specially tailored assistance to the individual business.

    Cons

    Suggestions:
    1. If the guard rostered to a shift could see who is on directly before and after him on that site / shift. Making handovers and no shows easier to track down.
    2. If all guards could see who is rostered to the same shift, without having to be the nominated supervisor.
    3. The ability for guards to be able to load a copy of any certificates or licences directly to their profile, so they can be produced to the client immediately on site, then the ability to email that certificate directly from Guardhouse to client. (Same from Management overview function.
    4. The ability for Management to sign guards in or out from a mobile device to a shift. (In case guard is in a mobile dead zone)

    Nicholas L.
    Overall rating
    • Industry: Security & Investigations
    • Company size: 201-500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Long Term Partnership

    Reviewed on 20/09/2021

    We are build a long term relationship with the team at Guardhouse and have loved working with them...

    We are build a long term relationship with the team at Guardhouse and have loved working with them closely. They are always innovating and updating based on customer based feedback. Cant wait to see the continued improvements to the system.

    Pros

    Guardhouse has changed the way that we run our business. From compliance to operations to payroll & invoicing, it covers all aspects. We used to run a very manual process which was very time consuming. Now we can grow our business without additional headcount.

    Cons

    There are little tidy ups along the way on certain that we would like to see improved. However, we know they are currently building core functionality and big features and will come back to these improvements.

    Chris L.
    Overall rating
    • Industry: Security & Investigations
    • Company size: 201-500 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    The best security personnel management software on the market

    Reviewed on 16/09/2021

    Guardhouse has provided us with transparency on a number of aspects associated with our people...

    Guardhouse has provided us with transparency on a number of aspects associated with our people management, along with the ability to deliver a better service offering to our clients.

    Pros

    The ease of use for administration and users of Guardhouse is wonderful, and the customer service and support is second to none.

    Cons

    There are features that would add further benefits to our operation that Guardhouse does not possess, however they are so active in their development that anything we'd like improved has either been provided or is on the way.

    Showing 5 reviews of 5 Read all reviews

    Guardhouse FAQs

    Below are some frequently asked questions for Guardhouse.

    Guardhouse offers the following pricing plans:

    • Free Trial: Available

    Contact Guardhouse for detailed pricing information.

    Guardhouse has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

    Guardhouse supports the following languages:

    English

    Guardhouse supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Guardhouse integrates with the following applications:

    MYOB Essentials, Xero

    Guardhouse offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for Guardhouse.