storEDGE Management Software
About storEDGE Management Software
Storable’s StorEDGE solution offers a suite of products designed to streamline self-storage facility operations and boost profitability. Their cloud-based facility management software allows storage owners to manage their business from anywhere. Managers can access and edit lead information, generate reports, and more. An online customer portal allows tenants to rent units, pay bills, and manage their accounts online or at an on-site kiosk.
Storable’s Lead Manager ensures you’re following up with every lead you get, with conversion rates up to 70%. Collection Manager improves your efficiency, by helping you stop chasing late payments, and instead gets you paid faster, saves you time, and avoids uncomfortable phone calls.
Storable also designs SEO-optimized self-storage websites to help convert leads into customers. Their platform integrates with phone systems to automatically create lead records and allows users to take notes during calls. Smart reporting features provide insights into pricing, profits, and other key metrics across all locations.
Storable's web-based platform allows storage operators to manage their business from any device, anywhere in the world. Features include:
• Manage tasks and access lead information
• Generate detailed reports
• Track pricing, profits, and other key metrics
• Automatically follow up with delinquencies
• Advanced call management including customizable scripts and smart call routing
Storable's Rental Center provides a separate interface for tenants to manage their accounts online. Features include:
• View and rent storage units
• Manage account information
• Pay bills
• Choose gate codes
Storable designs self-storage marketing websites with SEO-optimized features to:
• Improve search engine ranking
• Provide detailed analytics
• Allow for customization with custom domains and social media management
Overall, Storable is the only end-to-end solution to help self-storage businesses run more efficiently and profitably.
Key benefits of storEDGE Management Software
• storEDGE is a 100% cloud-based platform, designed for the self storage industry, and offers user-friendly and industry-leading features, aimed at improving your communication with renters, and streamlining your operations to increase your efficiency and drive revenue.
• Facility Management Software: storEDGE helps self-storage businesses save time by providing a centralized platform for managing all aspects of their operations, including collections, access control, and facility
websites.
• Collection Manager: Streamline the collection process with automated tools and custom reports that give you a clear view of your financial health.
• Access Control: Monitor who is accessing your property remotely and restrict access points by entry point or tenant from any device.
• Facility Websites: Create a professional website for your self-storage facility to attract new customers and streamline the rental process.
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storEDGE Management Software
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- Used Daily for 6-12 months
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Solid tenant and facility management program! Easy to use, excellent feature set!
Reviewed on 28/11/2017
Pros
Main, most used features on the left sidebar and the right sidebar makes it easy to keep track of the important tasks and communications. And tech support has been great - fast and efficient!
Cons
Access to the db for creating local tenant lists would be nice. Also, I'd like the ability to create customized letters, reports, etc., without having to contact support.
- Industry: Commercial Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
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- Likelihood to recommend 7.0 /10
Easy to use
Reviewed on 21/06/2023
It is the best that i have ran by far.
It is the best that i have ran by far.
Pros
How easy it is to access and get help and find articles when in doubt.
Cons
How there is no way to transfer tenants to the same account. Tenants will have several accounts under the same name if you do not know they were a previous tenant.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
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- Likelihood to recommend 0.0 /10
StorEdge is going down hill quickly thanks to STORABLE and [SENSITIVE CONTENT HIDDEN]
Reviewed on 10/01/2020
StorEdge was GREAT in June 2016-2017 because they always answered the phone and helped us get past...
StorEdge was GREAT in June 2016-2017 because they always answered the phone and helped us get past problems. Starting in 2018 their Help Desk began to decline and could only tell us "we are working to correct the problem" with no time table to fix issues. In 2019 the wheels fell off. Anything that was good about StorEdge is now gone. The company was purchased by is [SENSITIVE CONTENT HIDDEN] ([SENSITIVE CONTENT HIDDEN] of Sparefoot and Storable) and customer service is now 100% gone and useless. Now STORABLE owns 5 companies: SiteLink, StorEdge, Select Merchant Services, PAYA, and two other credit processing companies. They have a created a MONOPOLY that is causing harm and disfunction to all of these once great companies. It is a SAD day when capitalism and competition simply disappears because of one large company who's goal is only to make more money.
Pros
StorEdge is pretty easy to use and find your way around the software. When we were first started with the software 4 years ago it WAS speedy and their customer service WAS amazing. NOT ANY MORE!
Cons
1. Since they have been bought out by [SENSITIVE CONTENT HIDDEN] at Sparefoot/STORABLE their customer service has been non-existent. Their HELP DESK is a joke. They have 7 employees to "Help" 4000+ storage locations.
2. I had double billing using autopay on two different months in 2019. I had to spend 9 hours voiding over 200 autopay transactions, and three days making phone calls apologizing to my tenants.
3. Their TASK bar is non-functional and useless.
4. They do not have a function for "prorated move-ins"
5. Storable Company now controls SiteLink, StorEdge, and all 4 credit card processing companies that they work with - Storable now sets the credit card processing rates! It is a total MONOPOLY!
6. Their automated emails/text messages will get stuck in "pending" and will not always go out to customers even though their software said it has. StorEdge will no longer work to fix problems because they no longer communicate with their customers and Storable raised our rates even though I'm doing more work now that the StorEdge software is failing in autopay, communication, and customer service.
- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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- Likelihood to recommend 10.0 /10
A great software for any Self Storage operator!
Reviewed on 24/06/2023
Pros
I love the fact it is truly web-based and can be sued on any device anywhere, and that we can access multiple properties quickly and easily form one interface and also see an overview of all facilities in our management portal.
Cons
Customer service is quick to close any open cases, would like them to make sure everything is set so that I don't have to start another one
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Overall rating
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- Likelihood to recommend 9.0 /10
I use storEDGE daily
Reviewed on 06/06/2023
No known issues. I highly recommend.
No known issues. I highly recommend.
Pros
The ease of having everything i need in one spot.
Cons
At this time I can't think of anything.
storEDGE Management Software FAQs
Below are some frequently asked questions for storEDGE Management Software.Q. What type of pricing plans does storEDGE Management Software offer?
storEDGE Management Software offers the following pricing plans:
- Starting from: US$50.00/month
- Pricing model: Subscription
- Free Trial: Available
Core Plan: Plans starting at $50* Pro Plan: Plans starting at $150* Enterprise Plan: Plans starting at $250* * Per month, per facility, per product. Price may vary based on size.
Q. Who are the typical users of storEDGE Management Software?
storEDGE Management Software has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does storEDGE Management Software support?
storEDGE Management Software supports the following languages:
English
Q. Does storEDGE Management Software support mobile devices?
storEDGE Management Software supports the following devices:
Q. What other apps does storEDGE Management Software integrate with?
storEDGE Management Software integrates with the following applications:
Google Analytics 360, Google Maps, authorize.net
Q. What level of support does storEDGE Management Software offer?
storEDGE Management Software offers the following support options:
Email/Help Desk, Phone Support, 24/7 (Live rep), Chat
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