Samsara

About Samsara
Samsara is a fleet operations management platform designed to help various industries including transportation, logistics and construction streamline fleet operations with features like GPS fleet tracking, ELD compliance, routing and dispatch, documents, reporting and alerts, and more. Live GPS tracking shows where vehicles are in real time, helping users share accurate ETAs with customers. Reporting tools enable users to plan more efficient routes, while integrated dash cams, driver safety scores, and automatic alerts for speeding, idling, and geofences help users protect their business and assets. Samsara is an FMCSA-approved ELD solution.
Samsara works with all types of vehicles, from cars and buses to trucks and specialized vehicles, allowing a single dashboard to unify the management of these mixed fleets and mobile assets. Distracted driving detection, automatic incident upload and in-cab voice coaching tools serve to enhance fleet safety, while two-way messaging helps users streamline fleet communication. Samsara enables users to capture documents in real time by taking photos of items such as delivery and fuel receipts. Users have quick access to these documents, as well as other notes and relevant fleet data. Samsara supports paperless DVIRs, allowing users to carry out pre- and post- trip vehicle inspections and walkarounds via any mobile device. Other key features include usage-based maintenance, automatic historical logs, trailer tracking, open REST APIs, and more.
Key benefits of Samsara
• Native iOS and Android apps allow users to carry out driver-vehicle reporting (DVIR) on the go via mobile devices.
• Samsara supports usage-based maintenance, allowing users to schedule preventative maintenance based on time, actual mileage, or engine hours extending vehicle and asset lifetimes.
• Automated, customizable alerts notify mechanics immediately when any vehicle faults are detected.
• Gain visibility into fleet and driver performance with Samsara’s reporting tools on fuel efficiency and vehicle health, activity and driver behavior, and more.
• TMS (transportation management system), payroll and GIS (geographic information system) integrations, along with open REST API access, serves to streamline the user’s workflow.
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Reviews
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- Industry: Logistics & Supply Chain
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Samsara user.
Reviewed on 05/08/2024
Like i said previously i never had any issues with it as a driver.
Like i said previously i never had any issues with it as a driver.
Pros
It never had any issues with the location and you were able to switch it to personal convenience while in motion.
Cons
I never had any issues with it. I was driving under someone else's company so it worked perfectly for me.
- Industry: Wholesale
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great support and excellent products
Reviewed on 17/12/2024
Very good. Great response from the team if you have an issue. I love the ease of use and functionali...
Very good. Great response from the team if you have an issue. I love the ease of use and functionality.
Pros
Ease of operation and the constant updates and features
Cons
Issues with equipment that failed in service
But a quick fix or update or replacement was initiated
Reasons for Choosing Samsara
Issues with JJ Keller, their platform failed dailySwitched From
JJKReasons for Switching to Samsara
Nice looking interface and best options for the price- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Fleet manager
Reviewed on 13/12/2024
Pros
Non at this time!
Cons
I receive this warning emailed to me numerous times a day on 2 different trucks. Truck 205 and 197. The other day I counted 14 of these. They do not set a code or check engine light on the truck. Both Peterbilt and Cummins tell me this is not a real code. I have been trying to get you to resolve it but it has not happened yet. This is my support number [2071907] Samsara Support- Fault Code | 197Check Engine Lights: warning. We are going to be looking at other providers if this can not be resolved.
Vehicle Faults: TxId: 71, SPN: 520423 - Manufacturer Assignable SPN, FMI: 5 (Current Below Normal), Count: 126
Response from Samsara
Hi Don, Thank you for bringing this issue to our attention. We always aim to put our customers first and are sorry this has been your experience. We understand you’re in touch with our team and are working together toward a resolution. Please let us know if there is anything else you need our support on.
- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Samsara is the best ELD and dash camera system available.
Reviewed on 17/12/2024
Excellent - I've used Samsara with three different trucking companies. It is the best.
Excellent - I've used Samsara with three different trucking companies. It is the best.
Pros
Very efficient ELD system, and the same for Dash Cameras. By far, the best I've used after using several ELD systems. Very user friendly. I would recommend it to anyone needing a good ELD system.
Cons
Nothing bad to say. It is a very good system. The multi-year contract could be reduced, but I understand why they use that type of contract.
Alternatives Considered
MotiveReasons for Choosing Samsara
Samsara is far better, by previous experience. Encompass is not user friendly, and is not efficient.Reasons for Switching to Samsara
Samsara is better overall. I have used Motive while it was still Keep Truckin - Samsara is far better.- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Review of Samsara - 4 year in.
Reviewed on 13/12/2024
Were still with you! I needed to add this sentence to meet the word requirment.
Were still with you! I needed to add this sentence to meet the word requirment.
Pros
It is very easy to use. I needed to add this sentence.
Cons
Samsara DOES NOT want to change with input from its clients.
Alternatives Considered
Verizon ConnectReasons for Choosing Samsara
Less Expensive per month. I need this to meet min. lettersReasons for Switching to Samsara
I also looked at using Saucon. This is a great product...but expensiveSamsara FAQs
Below are some frequently asked questions for Samsara.Q. What type of pricing plans does Samsara offer?
Samsara offers the following pricing plans:
- Free Trial: Available
Pricing dependent on business need, company size, and industry
Q. Who are the typical users of Samsara?
Samsara has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Samsara support?
Samsara supports the following languages:
Dutch, English, French, German, Italian, Spanish
Q. Does Samsara support mobile devices?
Samsara supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Samsara integrate with?
We do not have any information about what integrations Samsara has
Q. What level of support does Samsara offer?
Samsara offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for Samsara.
- Fleet Management Software
- Transportation Dispatch Software
- Trucking Software
- Fleet Maintenance Software
- Transportation Management Systems
- Fuel Management Software
- GPS Tracking Software
- Route Planning Software
- Freight Management Software
- Service Dispatch Software
- Logbook Software
- Towing Software
- Yard Management Software
- Location Intelligence Software
- Physical Security Software
- Asset Tracking Software