--- description: If you're in a hunt for the best solution for your business, learn what ProcessMaker has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ProcessMaker Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [Business Process Management Software](/directory/273/business-process-management-bpm/software) > [ProcessMaker](/software/116435/processmaker) # ProcessMaker Canonical: https://www.getapp.sg/software/116435/processmaker Page: 1 / 8\ Next: [Next page](https://www.getapp.sg/software/116435/processmaker?page=2) > ProcessMaker is a provider of Enterprise business process management (BPM) and workflow software, available on-premise and in the cloud, providing core features such as BPMN 2.0 diagramming, responsive form design, dashboard-based performance reporting, plus REST API and companion mobile app support > > Verdict: Rated **4.5/5** by 174 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of ProcessMaker • BPMN 2.0 Process Designer is a web-based drag and drop process modeling tool for diagramming workflows using Business Process Modeling Notation to layout activities, events and gateways, with support for import/ export in BPMN 2.0 format. • DynaForm Designer for creating HTML5 / JavaScript compliant, responsive and multi-lingual forms, subforms and grids without writing code, while allowing forms to be previewed across device platforms. • Dashboard reporting promises personalized visibility onto process and employee performance with data visualizations, including two KPIs for measuring Process Efficiency Index (PEI) and Employee Efficiency Index (EEI). • Additional core features include an output document builder for creating an array of printable output documents, user management for configuring role-based access, plus user portal and email cases inbox facilities. • ProcessMaker companion mobile app for Android and iOS devices works alongside ProcessMaker 3.X to build workflow components, run processes, receive automated notifications, build custom dashboards and study performance metrics. • REST API support enables developers to integrate ProcessMaker with other third party applications or script server interactions. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 174 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: ProcessMaker - **Location**: Durham, US - **Founded**: 2003 ## Commercial Context - **Pricing model**: Other (Free version available) (Free Trial) - **Pricing Details**: Free trials and an open-source edition are available, after which ProcessMaker offers the following options: Platform: Contact ProcessMaker directly for pricing information Pro: Contact ProcessMaker directly for pricing information Enterprise+: Contact ProcessMaker directly for pricing information - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, Italian, Portuguese, Spanish - **Available Countries**: Canada, India, Mexico, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Approval Process Control - Audit Management - Business Process Automation - Business Process Control - Calendar Management - Collaboration Tools - Compliance Tracking - Configurable Workflow - Customizable Dashboard - Customizable Fields - Customizable Forms - Customizable Templates - Data Import/Export - Data Visualization - Document Management - Drag & Drop ## Integrations (7 total) - Drupal - Gmail - Joomla - Microsoft Outlook - SAP Business One - Salesforce Sales Cloud - Zimbra Collaboration Suite ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) ## Category - [Business Process Management Software](https://www.getapp.sg/directory/273/business-process-management-bpm/software) ## Related Categories - [Business Process Management Software](https://www.getapp.sg/directory/273/business-process-management-bpm/software) - [Workflow Management Software](https://www.getapp.sg/directory/566/business-workflow/software) - [Low Code Development Platforms](https://www.getapp.sg/directory/1675/low-code-development-platform/software) - [Banking Software](https://www.getapp.sg/directory/6/banking-system/software) - [Higher Education Software](https://www.getapp.sg/directory/31/academic/software) ## Alternatives 1. 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We are now outgrowing it’s capabilities. ----- ### "Workflow for the masses" — 5.0/5 > **Verified Reviewer** | *26 September 2018* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: Processmaker is the first (after many others) that is exactly what workflow should be. The general architecture is solid. It is a great product. Although the database gets some getting used to and is a fairly steep learning curve, the designer and engine meet all expectations. It is easy to create and publish your first workflow. Complex workflows are a breeze. > > **Cons**: More complex reporting requires significant knowledge of the backend database which takes time. > > It is an awesome product. ----- ### "BPM Development from a first time user." — 3.0/5 > **Charles** | *26 June 2020* | Electrical/Electronic Manufacturing | Recommendation rating: 3.0/10 > > **Pros**: The customer support service for the software is top notch, one of the best I have dealt with since becoming a programmer. The graphical interface, setting up the workflows was pretty intuitive. Installation of the software on the server was also pretty simple. > > **Cons**: There seemed to be a real lack of thought or foresight, if you were using the software in different environments (IE: a dev, a uat, and a production environment). If you have variables that are pointed to a database, every time you export a workflow from one environment to the next, you have to go in and change each and every variable. Some of the important features that are available, don't come easily with the version of BPM. For example the PHP excel sheet use, was difficult to find all the parts for to be able use it, and then to install it. Also, there should be a way to export groups and roles and the users in them, instead of having to go in and rebuild each one in each environment, and then go and populate each one with the same users for each environment. > > We have used it for two different projects. The first project was very complex and we ran into many of the issues with BPM, but we overcame it, but the end users, really did not like the software, so basically, it was a wasted effort. The 2nd project was some of the same issues using BPM, and a few new ones, but those were also overcome, but at least with this one, the end user is liking the software and using it daily. ----- ### "a straight and easy to use system" — 5.0/5 > **Verified Reviewer** | *16 October 2019* | Investment Management | Recommendation rating: 9.0/10 > > **Pros**: easy to use easy to manage users Overall it is a good system to manager internal process. It is inexpensive and customer support is prompt although the team is no in united states. When process are set up, it works seamlessly. However, there is a bit difficulty to add new proce > > **Cons**: hard to add new process However, there is a bit difficulty to add new process. Hope vendor can make the setting new process an easier step in the future > > Overall it is a good system to manager internal process. It is inexpensive and customer support is prompt although the team is no in united states. When process are set up, it works seamlessly. However, there is a bit difficulty to add new process. Hope vendor can make the setting new process an easier step in the future ----- ### "Good BPM Software" — 5.0/5 > **Verified Reviewer** | *24 March 2019* | Government Administration | Recommendation rating: 10.0/10 > > **Pros**: ProcessMaker helps our organization to transfer many business process into digital business process. > > **Cons**: I think web entry form should be more flexible for user to design based on more front-end frameworks. Interface of ProcessMaker can be more cool or not just a software. > > ProcessMaker is a good BPM software, it allows you to design our own web forms as the start of the workflow, action by email is also a good function for manager level to approval the request. ----- Page: 1 / 8\ Next: [Next page](https://www.getapp.sg/software/116435/processmaker?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/116435/processmaker) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data