--- description: If you're in a hunt for the best solution for your business, learn what SOCi has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: SOCi Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [Reputation Management Software](/directory/873/reputation-management/software) > [SOCi](/software/116951/soci) # SOCi Canonical: https://www.getapp.sg/software/116951/soci Page: 1 / 11\ Next: [Next page](https://www.getapp.sg/software/116951/soci?page=2) > Cloud-based agentic AI marketing platform for multi-location enterprises, covering local search, social media, and reputation. > > Verdict: Rated **4.5/5** by 251 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of SOCi \* Centralizes local search, social media, and reputation management into one platform, eliminating the need for multiple point solutions across large location portfolios. \* Automates location-specific content generation and publishing, reducing manual effort for marketing teams managing hundreds or thousands of locations simultaneously. \* AI-powered review response capabilities allow location teams to engage with customer feedback consistently and at scale, without requiring individual manual replies for every review. \* Configurable role-based access controls let corporate teams delegate marketing tasks to regional or local operators while maintaining brand governance and content standards. \* Integrations with Google Business Profile, Facebook, Instagram, Yelp, and other major platforms consolidate location data and social presence management into a single workflow. \* Centralized performance dashboards surface local search rankings, review sentiment, and social engagement metrics across all locations, supporting data-driven decisions at both the corporate and local level. \* AI-driven chat tools handle inbound customer inquiries across digital channels continuously, helping multi-location brands maintain responsiveness without expanding headcount. \* Automated local listing management keeps location data accurate and consistent across directories and search platforms, reducing the risk of outdated information affecting discoverability. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 251 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: SOCi - **Location**: San Diego, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$30,000.00 - **Pricing model**: Other - **Pricing Details**: SOCi offers flexible, annual pricing based on the size and needs of each brand. Most partnerships start around $15,000 per year, with packages tailored to the number of locations, products, and services required. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - AI Writing Assistant - AI/Machine Learning - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Approval Process Control - Audience Targeting - Automated Publishing - Automated Scheduling - Benchmarking - Brand Guidelines - Brand Tracking - CRM - Calendar Management - Campaign Analytics - Campaign Management - Campaign Scheduling - Chat/Messaging ## Integrations (62 total) - Apartments.com - Apartments.com Rental Manager - Bazaarvoice - Bing Maps API - Booking.com for Business - Constant Contact - Elevate - Emma by Marigold - Entrata - Eulerity - Facebook - Facebook Business Suite - Facebook Pages Manager - Foursquare Places - FranConnect ... and 47 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base ## Category - [Reputation Management Software](https://www.getapp.sg/directory/873/reputation-management/software) ## Related Categories - [Reputation Management Software](https://www.getapp.sg/directory/873/reputation-management/software) - [Social Media Management Tools](https://www.getapp.sg/directory/927/social-media-management/software) - [Local SEO Tools](https://www.getapp.sg/directory/3843/local-seo-tools/software) - [Social Media Analytics Tools](https://www.getapp.sg/directory/1607/social-media-analytics-tools/software) - [AI Search Visibility](https://www.getapp.sg/directory/4893/ai-search-visibility/software) ## Alternatives 1. [HubSpot Marketing Hub](https://www.getapp.sg/software/20444/hubspot-marketing) — 4.5/5 (6256 reviews) 2. [Instagram](https://www.getapp.sg/software/107131/instagram) — 4.7/5 (5220 reviews) 3. [Snapchat for Business](https://www.getapp.sg/software/109331/snapchat) — 4.6/5 (1141 reviews) 4. [Zoho Social](https://www.getapp.sg/software/102087/zoho-social) — 4.7/5 (3473 reviews) 5. [Meta for Business](https://www.getapp.sg/software/91327/facebook) — 4.4/5 (2374 reviews) ## Reviews ### "The ultimate tool to boost my marketing strategy." — 4.0/5 > **Felix Daniel** | *30 July 2023* | Internet | Recommendation rating: 10.0/10 > > **Pros**: I really like this platform, I can manage and optimize my search pages, social networks in one place, which is incredibly convenient and saves me a huge amount of time. > > **Cons**: Being a very complete platform with numerous features, it takes me some time to familiarize myself with all its tools and to understand how to get the most out of each of them. > > Since I started using this platform, you can experience a noticeable increase in the efficiency and effectiveness of my marketing strategies. ----- ### "Saves time managing multi social media accounts" — 5.0/5 > **Shane** | *11 June 2019* | Retail | Recommendation rating: 9.0/10 > > **Pros**: The ease to post several social media accounts and also multiple locations on one platform > > **Cons**: The dashboard does take a little to get comfortable using. > > It has saved me time on managing my platforms for our small business. Gives me better interaction with my customers to give the local hometown engagement. ----- ### "Works great when set up." — 3.0/5 > **Kevin** | *22 February 2020* | Retail | Recommendation rating: 8.0/10 > > **Pros**: Once the program is set up with your different social networks you can make and create several drafts and have it scheduled when you want it to post to whatever social network you want. We work at an Ace hardware, which makes it nice when we can create drafts several weeks in advance and then just have it post all by itself. > > **Cons**: It is not user friendly to set up. There's not exactly one person you can contact to try to help you, you have to email soci and hope that someone gets back to you. Ever since they have I have just saved the persons contact information and email them when I have questions. Sometimes they respond right away, sometimes you have to follow up. Then, unfortunately, there are some accounts that you have to reconnected now and then like LinkedIn, and instagram, but that is out of Soci's control. > > Overall, the experience with SOCi has been nice. I am grateful that we have it set up and working as an asset to our team. I hope it continues to work and help to increase our social audience. ----- ### "My experience of success with this innovative marketing platform." — 4.0/5 > **Marina** | *30 July 2023* | Internet | Recommendation rating: 10.0/10 > > **Pros**: What I like most about this platform is the ability to centrally manage and strengthen my online presence across multiple search and social media platforms. > > **Cons**: While they do offer training and support, I think there could be better guidance for new users, especially those with no previous digital marketing experience. > > I like the ability to manage all my search pages and social profiles has been incredibly convenient and has saved me a lot of time and effort. ----- ### "Makes me look good\!" — 5.0/5 > **Anna** | *13 June 2019* | Professional Training & Coaching | Recommendation rating: 9.0/10 > > **Pros**: In my situation, it's completely hands off. Someone on my team provides the content and all I have to do is give my LI password occasionally. I've gotten several comments from clients and prospective clients that they have found it interesting and love the fact that I'm such a prolific poster. It gives me tremendous credibility and makes me look good\! > > **Cons**: It occasionally glitches and I have to keep logging in. I don't like that I get an email seemingly every two seconds when it's time to relink my account. ----- Page: 1 / 11\ Next: [Next page](https://www.getapp.sg/software/116951/soci?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/116951/soci) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data