RingOver

100% cloud phone for startups and SMBs

4.1 /5 (27 reviews) Write a Review!

RingOver Overview

What is RingOver?

Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The key: end-to-end technological control, a user-friendly interface, and support at each step.

RingOver Overview

Pricing

Starting from
€19.00/month

Pricing options

Free Trial
Subscription
Value for money

For pricing information:
Visit www.ringover.com/en/pricing or contact a RingOver expert at [email protected]


RingOver Features

Devices
Business size
S M L
Markets
Canada, United Kingdom
Supported Languages
English, French

Media

Search and access contacts from a central contact directory
Check advanced call logs
Sync call data into the user's CRM system
Gain business insight from real-time analytics
Manage all of your users in one place
Live call activity
Click to call numbers with screen-pop extension
Instantly add international numbers in 60+ countries
Manage availability by setting business hours
Manage availability by setting business hours
RingOver screenshot: Search and access contacts from a central contact directory RingOver screenshot: Check advanced call logs RingOver screenshot: Sync call data into the user's CRM system RingOver screenshot: Gain business insight from real-time analytics RingOver screenshot: Manage all of your users in one place RingOver screenshot: Live call activity RingOver screenshot: Click to call numbers with screen-pop extension RingOver screenshot: Instantly add international numbers in 60+ countries RingOver screenshot: Manage availability by setting business hours RingOver screenshot: Manage availability by setting business hours

RingOver Reviews

RingOver Reviews

Overall rating
4.1
/
5
Excellent
16

Very good
6

Average
1

Poor
0

Terrible
4

Value for Money
3.9
Features
4
Ease of Use
4.3
Customer Support
4
81% recommended this app
Renan S.

Reviews after 1 year: everything is perfect !

The user interface is very friendly and call quality is very good.


Alexander D.

Movinghub

From the initial first contact with [SENSITIVE CONTENT HIDDEN], who provided extensive insights into Ringover, providing case studies and pricing that would suit our needs. Full demo's of the dashboard, coupled with the usability and what would be required as our team grows at a rapid rate. [SENSITIVE CONTENT HIDDEN] was on hand, even during this CV-19 era and having to juggle parenting and work all at the same time.

Right up to the day the number was ported over, [SENSITIVE CONTENT HIDDEN] informed me at what time and day the number was going to ported, helping us set up our IVR in layers, creating teams and giving the correct numbers to the correct users and teams. This is something we have now mastered ourselves due to the easiness of their dashboard but the help from Ringover was needed and given when asked.


Jose A.

Good VoIP service

It completely replaced our previous VoIP service and we are much better with RingOver.


Thorsten G.

Why we decided for ringover

I like the product in the daily work


Giuseppe V.

Completly recommended

Rapidity and efficent, thanks to Ringover, very good service. I'll download app version to do my job from my smartphone.


Renan S.
Industry: Information Technology & Services
Company size: Self Employed

Reviews after 1 year: everything is perfect !

Used Weekly for 1+ year
Reviewed on 22/03/2019
Review Source: Capterra

The user interface is very friendly and call quality is very good.

Pros

I have had no issue using the web app from my desktop.
You can make free calls if you dont have big needs and more tools, more set ups.

Cons

I hope they had an intermediate plan which would more suits my needs as an independent

Response from RingOver

This review made our day! Thanks for sharing your wonderful experience with us and everyone else reading. We have really big things in store in terms of new features and quality enhancements so hold tight - it only gets better!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Alexander D.
Industry: Real Estate
Company size: 2-10 Employees

Movinghub

Used Daily for 1-5 months
Reviewed on 11/06/2020
Review Source: Capterra

From the initial first contact with [SENSITIVE CONTENT HIDDEN], who provided extensive insights into Ringover, providing case studies and pricing that would suit our needs. Full demo's of the dashboard, coupled with the usability and what would be required as our team grows at a rapid rate. [SENSITIVE CONTENT HIDDEN] was on hand, even during this CV-19 era and having to juggle parenting and work all at the same time.

Right up to the day the number was ported over, [SENSITIVE CONTENT HIDDEN] informed me at what time and day the number was going to ported, helping us set up our IVR in layers, creating teams and giving the correct numbers to the correct users and teams. This is something we have now mastered ourselves due to the easiness of their dashboard but the help from Ringover was needed and given when asked.

Pros

The ease of use of the Ringover dashboard and the configurabilty for a team member to change aspects was a key influencer. Also the potential for an integration for click to call and SMSing using API.

Cons

As of yet, I can't think of any. But there is always room for improvement on any finished product.

Response from RingOver

Hello Alexander,

So great to read your wonderful feedback!

We will pass on your comments to our staff who work hard everyday to ensure excellent clients like you succeed with VoIP.

Looking forward to working more with you and your team at Movinghub.

Team Ringover

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jose A.
Industry: Computer Software
Company size: 11-50 Employees

Good VoIP service

Used Daily for 6-12 months
Reviewed on 11/06/2020
Review Source: Capterra

It completely replaced our previous VoIP service and we are much better with RingOver.

Pros

Really easy to use and setup for a team.

Cons

Sometimes it breaks and there have been a few shortages in the past few months.

Response from RingOver

Hello Jose,

Thanks for taking the time to share your positive review. We are so proud to have you as a client!

Feel free to reach out to our support team at [email protected] for any assistance needed.

Team Ringover

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Thorsten G.
Industry: Hospital & Health Care
Company size: 11-50 Employees

Why we decided for ringover

Used Daily for 1-5 months
Reviewed on 11/06/2020
Review Source: Capterra

I like the product in the daily work

Pros

It‘s very easy to implement within a organization. Intuitive handling

Cons

Switch user to snooze if they forgot it by themselfe.

Response from RingOver

Hello Thorsten,

So happy to hear about your positive experience. We are extremely honoured to be working with your team and we look forward to continuing the journey together as your VoIP provider!

Team Ringover

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Giuseppe V.
Industry: Marketing & Advertising
Company size: 2-10 Employees

Completly recommended

Used Daily for 1-5 months
Reviewed on 11/06/2020
Review Source: Capterra

Rapidity and efficent, thanks to Ringover, very good service. I'll download app version to do my job from my smartphone.

Pros

I love authomatic recovered calls. I can listen again the call to remember what my customer said. I love also the possibility to call directly clicking on telephone numbers from different website.

Cons

I don't like when the call is silent. I mean, when I don't ear any sound, no ringing. It's need to me to understand about the call direction.

Response from RingOver

Hello Giuseppe,

Thanks for your 5 star review!! So proud to hear that you have fallen in love with Ringover.

Team Ringover

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8.6/10
Based on 27 user ratings
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RingOver Pricing

RingOver Pricing

Starting from
€19.00/month
Free Trial
Subscription
Value for money

For pricing information:
Visit www.ringover.com/en/pricing or contact a RingOver expert at [email protected]

For pricing information:
Visit www.ringover.com/en/pricing or contact a RingOver expert at [email protected]

Value for Money
3.9/5
Based on 27 user ratings
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RingOver Features

RingOver Features

API
Activity Dashboard
Automatic Notifications
Call Monitoring
Call Recording
Call Routing
Call Transfer
Caller ID
Chat
Collaboration Tools
Communication Management
Conferencing
Contact Management
Customizable Branding
Instant Messaging
Real Time Reporting
Reporting & Statistics
Third Party Integration
Video Conferencing
Voice Mail
Features
4/5
Based on 27 user ratings
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Categories

Additional information for RingOver

Additional information for RingOver

Key features of RingOver

  • Automatic Call Distribution
  • Call Center Management
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Transfer
  • Contact Management
  • Fax Management
  • Help Desk Management
  • IVR / Voice Recognition
  • Mobile Access
  • Text to Speech
  • Voice Mail

Benefits

- Save money on phone bills with unlimited calls* up to 60 landline and mobile destinations included in your plan.
- Enhance global outreach using RingOver's international virtual phone numbers activated instantly from your dashboard.
- Reduce time-consuming manual logging with call activity automation and CRM data syncing.
- Scale your team and phone system at your own pace using the full-featured RingOver dashboard.
- See real-time detailed analytics to assess your team's call performance in a quick glance.

*see ringover.com for details

RingOver FAQs

RingOver FAQs

Below are some frequently asked questions for RingOver.

Q. What type of pricing plans does RingOver offer?

RingOver offers the following pricing plans:

Starting from: €19.00/month

Pricing model: Subscription

Free Trial: Available

For pricing information: Visit www.ringover.com/en/pricing or contact a RingOver expert at [email protected]

Q. What are the main features of RingOver?

RingOver offers the following features:

  • Automatic Call Distribution
  • Call Center Management
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Transfer
  • Contact Management
  • Fax Management
  • Help Desk Management
  • IVR / Voice Recognition
  • Mobile Access
  • Text to Speech
  • Voice Mail

Q. Who are the typical users of RingOver?

RingOver has the following typical customers:

Small Business, Freelancers, Mid Size Business

Q. What languages does RingOver support?

RingOver supports the following languages:

English, French

Q. What type of pricing plans does RingOver offer?

RingOver has the following pricing plans:

Subscription

Q. Does RingOver support mobile devices?

RingOver supports the following devices:

Android, iPhone

Q. What other apps does RingOver integrate with?

RingOver integrates with the following applications:

Freshdesk, HubSpot CRM, HubSpot Service Hub, Intercom, Pipedrive, Salesforce Sales Cloud, Sellsy, Zapier, Zendesk, Zoho CRM

Q. What level of support does RingOver offer?

RingOver offers the following support options:

Phone Support, Online Support, Knowledge Base, Video Tutorials