--- description: If you're in a hunt for the best solution for your business, learn what Nimbata has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Nimbata Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [Call Tracking Software](/directory/749/call-tracking/software) > [Nimbata](/software/118143/nimbata) # Nimbata Canonical: https://www.getapp.sg/software/118143/nimbata Page: 1 / 2\ Next: [Next page](https://www.getapp.sg/software/118143/nimbata?page=2) > 7,000+ brands and agencies use Nimbata to see which campaigns actually make the phone ring. Customers report 25% less wasted ad spend, 2× Google Ads conversions and 86% more qualified phone leads, plus the proof they need at contract renewal time. > > Verdict: Rated **4.8/5** by 28 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Nimbata Nimbata platform combines unique lead capture, conversion tracking, marketing attribution and lead management capabilities that generate better inbound leads and converts more web visitors to sales. Nimbata provides: Dynamic Number Insertion (DNI): Automatically swap numbers on your site to track callers down to the session and keyword level. AI Conversation Intelligence: Automatically record, transcribe, summarize, and score calls to instantly identify high-value leads. Advanced Call Routing: Ensure leads reach the right team with custom greetings, IVR menus, call whispers, and smart routing. Global Numbers: Get instant access to local and toll-free numbers in 70+ countries (US, UK, EU, AU, and more). Connected Marketing Stack: Send offline call conversion data directly into Google Ads, Meta Ads, GA4, HubSpot, Salesforce, and Slack. Multi-Account Management: Manage multiple clients, brands, or business locations without switching workspaces Workflow Automation: Trigger actions automatically based on call data, AI insights, tags, source, duration, or custom conditions such as CRM updates, notifications, or conversion events. Server-Side Tracking: Send call conversions server to server instead of relying on the browser, so your data survives ad blockers, cookie loss, and Safari's tracking restrictions. Nimbata Use Cases • Know the true value of every lead that reacts to your campaigns and ads by calling your tracked numbers • Reveal those acquisition channels that are truly best-performing across the buyers journey - without the affect of conversion leakage • Phone Lead Generation and Reporting. Use Phone Lead Capture and analytics capabilities to report the total volume of phone calls and leads that marketing campaigns or channels generate for each client or location. • Offline Marketing Campaign Monitoring and Evaluation. Use phone lead gen numbers, call analytics reporting, and integrations to reveal which traditional marketing (radio, tv, or direct mail) contributed to your bottom line. • Improvement of Marketing Channel Performance Use channel lead tracking to understand which channels work well for your business, optimize budget spend and reduce CPA • Improvement of Ad-Performance. Use DNI and session-level tracking capabilities to attribute call conversions back to the ad source/campaign/medium/keyword. Enabling marketers to have better targeting and to boost lead generation efforts (web and phone leads) for Call-based campaigns/pay-per-call campaigns. • Sales closing rate improvement. Use automation and tagging capabilities to follow the journey of conversion to sales across all qualifying events and understand when and why prospects and customers reach out. Leverage reporting and recordings to train and improve agent closing rates, making the most of your sales opportunities. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 28 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Nimbata - **Location**: Sharon, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$39.00 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: The only call tracking platform that charges per answered call - not per minute\! - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, Czechia, Denmark, Dominican Republic, Egypt, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Israel, Italy and 36 more ## Features - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Archiving & Retention - Automatic Call Distribution - CRM - Call Disposition - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scoring - Call Scripting - Call Tagging - Call Tracking - Call Tracking Metrics - Call Transcription - Call Transfer - Caller ID ## Integrations (14 total) - Criteo - Google Ads - Google Analytics 360 - Google Sheets - HubSpot CRM - Meta for Business - Microsoft Advertising - Pipedrive - Salesforce Sales Cloud - Skai - Slack - WordPress - Zapier - Zoho CRM ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Call Tracking Software](https://www.getapp.sg/directory/749/call-tracking/software) ## Related Categories - [Call Tracking Software](https://www.getapp.sg/directory/749/call-tracking/software) - [Call Recording Software](https://www.getapp.sg/directory/935/call-recording/software) - [Conversation Intelligence](https://www.getapp.sg/directory/3884/conversation-intelligence/software) ## Alternatives 1. 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Was told it would be ready by a certain date and it took an extra week, which delayed onboarding a few clients. > > Great product. Would definitely recommend as a budget friendly option. I like how everything is in one dashboard with recordings, AI summaries, and automatic conversion syncing. ----- ### "Using Nimbata to improve client reporting - Outstanding support" — 5.0/5 > **Eamon** | *25 October 2024* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: The support with Nimbata is fantastic, Demitrios got on several calls with out team and was there every step of the way, the dashboard is intuitive and I love the product. > > **Cons**: Nothing, it does exactly what they say it will do (and more to be honest\!) > > Extremely positive, great support, quick set up. ----- ### "The worst Experience in 10 years of marketing with an SaaS" — 1.0/5 > **Mark** | *23 January 2023* | Marketing & Advertising | Recommendation rating: 0.0/10 > > **Pros**: NONE. As I'd needed to pay for everything aside from the £6 ripoff for two numbers sitting there and tracking less than 5 calls a month. An utter JOKE\! > > **Cons**: You need to pay for every little thing you may need in a call tracking, which is cheap, useless and had wasted my time in a great deal. Furthermore, > > their platform is more complicated than anything else, and their support? It's funny they have the \[SENSITIVE CONTENT\] answering support, which I believe it;s in this just for money, as he was rather full of himself in the chat, and "bla-bla-bla" about how great it was his product that he completely forgot about my issue. What a pitiful experience. Felt extremely cheap form the first time I approached this company. I'd happily go for Twilio, that offers free phone number rentals and has nothing to pay when it comes to sharing stats. NEVER AGAIN\! UTTER WASTE OF TIME ----- ### "Great Low-Cost Call Tracker" — 5.0/5 > **Tino** | *13 February 2023* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: We really liked their payment model which is what initially attracted us to give it a try. We have used different trackers in the past and found our end-of-month Invoices were eating into our profits. Nimbata's per-call cost significantly reduced our call tracking expenses by 70% in comparison to previous trackers. > > **Cons**: There is nothing much that we don't like. Like most products/software there are always minor improvements that could be addressed. The good thing about the Nimbata Team is that they have implemented a lot of the minor/major recommendations that we have given to them which has made our experience even better using the platform. > > We have had a great experience so far using Nimbata and it has now become a critical tool in our agency. ----- ### "Nimbata Rocks\!" — 5.0/5 > **Joanna** | *15 October 2019* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: I like the ease of use it has and the top notch customer support that always helps me to set up new client accounts fast and effectively. > > **Cons**: There is nothing that I don't like about the software. > > Nimbata has become a part of my sales packages as it helps me tp track the leads that I am generating from my SEO Marketing campaigns for my clients and partners in an effective way, which is a prerequisite in my contracts. Tracking the performance of our marketing campaigns should be a priority for all marketers and Nimbata offers us this great opportunity. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.sg/software/118143/nimbata?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/118143/nimbata) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data