--- description: If you're in a hunt for the best solution for your business, learn what Swell has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Swell Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [Feedback and Reviews Management Software](/directory/575/feedback-and-reviews-management/software) > [Swell](/software/118523/swell-cx) # Swell Canonical: https://www.getapp.sg/software/118523/swell-cx Page: 1 / 15\ Next: [Next page](https://www.getapp.sg/software/118523/swell-cx?page=2) > Swell helps you grow your business by putting your reputation to work. When you look as good online as you do in person, new customers will come your way. With more reviews and better engagement, you’ll be found online, rank higher in searches, get more web traffic, and of course, more customers. > > Verdict: Rated **4.6/5** by 355 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 355 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Swell CX - **Location**: Cottonwood Heights, US - **Founded**: 2016 ## Commercial Context - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Contact Swell for volume pricing. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, New Zealand, United States ## Features - 2-Way Messaging - API - Activity Dashboard - Alerts/Notifications - Automated Responses - Automated Scheduling - CRM - Campaign Management - Campaign Planning - Campaign Scheduling - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Complaint Monitoring - Contact Management - Customer Experience Management - Customer Segmentation - Customizable Branding - Customizable Templates ## Integrations (80 total) - ABELDent - AdvancedMD EHR - Amazing Charts - Briostack - CCC ONE - CGM eMDs - CareStack - ChartLogic EHR - ChiroTouch - ClearDent - ClienTrax - Cliniko - Cloud 9 Ortho - Cornerstone Software - Covetrus Avimark ... and 65 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Feedback and Reviews Management Software](https://www.getapp.sg/directory/575/feedback-and-reviews-management/software) ## Related Categories - [Feedback and Reviews Management Software](https://www.getapp.sg/directory/575/feedback-and-reviews-management/software) - [Customer Experience Software](https://www.getapp.sg/directory/601/customer-experience/software) - [Reputation Management Software](https://www.getapp.sg/directory/873/reputation-management/software) - [Customer Satisfaction Software](https://www.getapp.sg/directory/1029/customer-satisfaction/software) - [Patient Engagement Software](https://www.getapp.sg/directory/1359/patient-engagement/software) ## Alternatives 1. [Trustpilot](https://www.getapp.sg/software/113149/trustpilot) — 4.5/5 (1202 reviews) 2. [TrueReview](https://www.getapp.sg/software/2043135/truereview) — 5.0/5 (150 reviews) 3. [Birdeye](https://www.getapp.sg/software/112535/birdeye) — 4.7/5 (702 reviews) 4. [Yotpo](https://www.getapp.sg/software/91286/yotpo) — 4.5/5 (375 reviews) 5. [GiveMe5.ai](https://www.getapp.sg/software/182703/grab-your-reviews) — 4.7/5 (86 reviews) ## Reviews ### "Absolutely love Swell\! I have looked into and used other options, and Swell is the best." — 5.0/5 > **Jeff** | *18 April 2018* | Recommendation rating: 10.0/10 > > **Pros**: Super easy to use. In one click clients can leave easy ratings and reviews on google, facebook, yelp, whatever. They send a report every month detailing the number of reviews requested, the number posted, average rating, and the number that were posted on the various search sites. > > **Cons**: Getting a review from a client is more effective when the client is still in your presence. Once they leave your location, response rates go down. That isn't a factor related to the software, but just a fact of human nature. As long as your client isn't on your wifi, try and get the review before they leave your place of business. > > We immediately saw a big uptick in the number and quality of reviews left by our clients. ----- ### "We love SwellCX" — 5.0/5 > **Jack** | *15 August 2019* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: This software seemlessly integrated with our system to send review requests daily. Since the implementation we have gotten about 25-30 reviews per month. This was compared to the 5 per month we were getting in the previous timeframe with a different platform. > > **Cons**: We have had no issues with the program. Any customization was addressed quickly from support and resolved our concerns. The only thing that could make it better would be saving some money. However, it is already well worth the price that we pay. > > We are able to quickly gain reviews from patients of our dental practice. These reviews can easily be responded to through the platform. We have grown with new patients seeing the number of reviews we have as well. It is a very cyclic process that is growing moving forward. ----- ### "Product does the trick" — 3.0/5 > **Tyler** | *15 November 2023* | Automotive | Recommendation rating: 4.0/10 > > **Pros**: Swell is super easy to use and works quite well. It produces pretty solid results when used. > > **Cons**: Their customer service is pretty awful and the sneaky wording in their contracts AUTO RENEW without heads up of any kind. Thats a bit greasy. ----- ### "If you are not using Swell for review management, you are missing out\!" — 5.0/5 > **Lindsay** | *9 May 2022* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: We had been using Swell for review management for about a year when our dental software incorporated review requests. We canceled Swell for a short time for the built in product. We noticed a huge drop in review response using the other review management. Lesson learned, Swell has a method to produce the best response. I also love the text to pay feature. That has been a game changer. > > **Cons**: Software updates have proven to be problematic with Swell at times but not updating in the database. Patients with canceled or moved appts would continue to be contacted. It took several days and attempts to remedy the situation. > > I have had a good experience overall with Swell. ----- ### "Best Tool on Market to boost patient engagement" — 5.0/5 > **Jake** | *11 May 2020* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: The webchat tool is designed as a lead generation tool first, which helps patients, website visitors, and staff engage via text instead of tethering them to the computer. I also love the automated system to invite patients to leave reviews straight to Google without too many clicks. consistently seeing 25% more reviews come through Swell than any other tool being used in the dental industry. > > **Cons**: The fact that we can't do automated appointment confirmations or reminders via SMS or online booking. They already integrate with most practice management softwares so I can't imagine this would be difficult to do. > > their customer support and training support is terrific. It was easy to setup and even easier to use. ----- Page: 1 / 15\ Next: [Next page](https://www.getapp.sg/software/118523/swell-cx?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/118523/swell-cx) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data