--- description: If you're in a hunt for the best solution for your business, learn what Shopmonkey has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Shopmonkey Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [Auto Body Software](/directory/821/auto-body/software) > [Shopmonkey](/software/121019/shopmonkey) # Shopmonkey Canonical: https://www.getapp.sg/software/121019/shopmonkey Page: 1 / 12\ Next: [Next page](https://www.getapp.sg/software/121019/shopmonkey?page=2) > Shopmonkey is an all-in-one platform: a cloud-based auto repair solution built for shop life. It streamlines estimates, scheduling, digital inspections, reporting, customer and internal communication, marketing, accounting, and more. > > Verdict: Rated **4.6/5** by 265 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Shopmonkey Turbocharge your shop with the industry leading all-in-one auto repair software. Shopmonkey has everything you need to manage and grow your shop in one place. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 265 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Shopmonkey - **Location**: San Jose, US - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$239.00 - **Pricing model**: Flat Rate - **Pricing Details**: Shopmonkey offers four pricing tiers designed to cater to the diverse needs of auto repair shops: Basic: Price: $239 per month Key Features: VIN decode, user permissions, and digital vehicle inspections (DVIs), estimates, reporting, payments, parts lookup and ordering, appointment scheduling and enhanced shop communication tools, including unlimited 2-way text and email and built-in phone numbers and call forwarding, plus internal notes w/ @ mentions. Clever: Price: $399 per month Key Features: Includes all Basic features, additional user licenses, workflow, parts and Labor, reporting and support tools, and QuickBooks Online integration. Genius: Price: $499 per month Multi-Shop: Price: Customized pricing Key Features: Designed for businesses with multiple locations, offering unlimited user licenses and priority support. Each plan is structured to scale with the growth of your business, offering additional services such as the Shop CRM Essentials for $349 per month, Shopmonkey Bookkeeping for $349 per month, Shopmonkey Accounting for $99 per month, and Heavy Duty features for specialized needs. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Spanish - **Available Countries**: Canada, United States ## Features - API - Accounting - Activity Dashboard - Alerts/Notifications - Appointment Management - Appointment Scheduling - Billing & Invoicing - CRM - Chat/Messaging - Communication Management - Contact Database - Customer Database - Customer History - Data Import/Export - Electronic Payments - Electronic Signature - Employee Scheduling - Estimating - Inspection Management - Inventory Control ## Integrations (7 total) - ALLDATA - Nexpart Distribution Management - PartsTech - QuickBooks Desktop - QuickBooks Online - QuickBooks Online Advanced - RepairLink ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Auto Body Software](https://www.getapp.sg/directory/821/auto-body/software) ## Related Categories - [Auto Body Software](https://www.getapp.sg/directory/821/auto-body/software) - [Car Repair Software](https://www.getapp.sg/directory/202/auto-repair/software) ## Alternatives 1. [ARI](https://www.getapp.sg/software/131559/ari) — 4.6/5 (660 reviews) 2. [AutoLeap](https://www.getapp.sg/software/2039015/autoleap) — 4.8/5 (744 reviews) 3. [AutoRepair Cloud](https://www.getapp.sg/software/124971/autorepair-cloud) — 4.9/5 (163 reviews) 4. [Autorox](https://www.getapp.sg/software/2061384/autrorox) — 4.8/5 (63 reviews) 5. [Manager SE](https://www.getapp.sg/software/2078731/manager-se) — 4.1/5 (79 reviews) ## Reviews ### "Bringing high tech to a low tech industry" — 5.0/5 > **Aadel** | *19 March 2024* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: Easy of use, end user experience is excellent > > **Cons**: Customer support wait times. We would like faster response from support. ----- ### "Outstanding product and the best support team\!" — 5.0/5 > **Adrian** | *18 June 2021* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: This software is the foundation that allows my business to operate. Highlights for me (running a custom van conversion shop): - Being able to speak to customers in a threaded message system with email and SMS - so good. Allows you to quickly pull up a conversation thread when the customer calls or drops in, and in an instant refreshes your memory on what you last talked about. Essential when you have many leads, and a complicated product or service where it is not straight forward and there is a lot of communication needed with the customer - The 'board' view in the workflow tab. Another great feature where you can progress customer projects from left to right in a Kanban style. Instantly see what where projects are at and triage/prioritize. - Tech time clocks. Self explanatory, but a life saver and yet 3rd party app eliminated\! Techs can just clock in and clock out and it gives me as the owner, total granular detail on what projects took a long time, and where improvements need to be made - Integration with Quickbooks. As as long time small business owner, I have always loved using Quickbooks, so when I found out that Shopmonkey integrates (really well) will Quickbooks, I was very pleased. All of the front end dealings with customers can happen in SM, and then when they are all paid, it auto updates and ties everything back to QBO. Amazing\! Can't recommend this product enough. > > **Cons**: The inventory management and ease of sending out POs to vendors needs some improvement. The basics are there, but some additional functionality would be good. > > Really very good\! The onboarding and support team is exceptional and they really listen to what you have to say and do everything they can to get you back on track after any issues. ----- ### "STAY AWAY\!\!\!" — 1.0/5 > **Maurice** | *9 February 2025* | Automotive | Recommendation rating: 0.0/10 > > **Cons**: This software STAY AWAY. ABSOLUTELY no customer support. 3 days leaving massages, emails no response. Some chatbot that doesn't even work and suggests things that don't work. Don't know where they are located but sounds like one of those foreign companies that try to get away with stupid bot and have no customer servce to suppot their customers. Charging $500 a month should have enough $ to hire some customer support. SHAME. Want to save headache and frustration again STAY AWAY. ----- ### "Ryan's Shopmonkey revie" — 5.0/5 > **Ryan** | *13 April 2021* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: The software is very easy to use and pretty much covers everything i need to keep up with trucks that are coming to my shop, what trucks are here at my shop, keeping up with my parts inventory and billing jobs out with ease. I am very happy with shopmonkey. Whenever i have a question or concern the chat link is always in the lower right corner of the screen with the shopmonkey team ready to help me\! This is one of my favorite features\! i type in my question and within a few minutes someone is chatting with me to help me figure out what it is i need to do and if that doesnt help they will call me within minutes. There is no waiting hours or until the next day for help. When adding parts to your inventory it asks for the price oyu paid for the part and then allows you to choose the % mark up you want on it. It does all the math for you which saves time. My favorite feature is being able to send invoices with the option for my customers to pay the invoice online. I am very happy and will stay with shopmonkey\!\! > > **Cons**: Now for the bad....well, to be honest, there is no bad that i have found yet. Sure there are a few little things that I would like to change but heck, a lot of things in shopmonkey are editable to customize it to your liking. I have been using this software for roughly 6 months now and i am still learning. As of now, I have no complaints. ----- ### "Shop Monkey Review" — 5.0/5 > **Don** | *4 October 2019* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: It had a new updated technology look and feel to it, was not the old typical updated Green screen look with some windows added. Was easy to navigate, and I was looking for a web based software that I did not have to constantly be upgrading software hardware and OS to keep running. > > **Cons**: Was missing some of the deep in depth business functions, that have mostly been added already. it needed more functionality in administration of users functionality and controls. that have also been fixed. Reporting was missing features and has been much improved. > > Shop Monkey runs my whole shop on a daily basis, its the first thing I open when my system comes online and the last thing I close when I go home. it manages my employees time, customers, scheduling, parts and my daily workload, not to mention all the financial data you need to run your shop. When I started with shop monkey I required a software to help guide me in the right direction and have everything needed that maybe I would not have thought of to run and manage my business. I will admit at the very beginning I found some things missing and with some struggles. But the support and growth of Shop monkey quickly rose to meet my needs. Shop monkey team worked on every one of my requests and concerns and built it in to the success it is today and at a very quickly pace, working though all my needs. I am very satisfied in the direction it has and is going. I'm excited to see the next new things that come to production in the software. ----- Page: 1 / 12\ Next: [Next page](https://www.getapp.sg/software/121019/shopmonkey?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/121019/shopmonkey) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data