About Rain POS
Rain is a cloud-based point of sale (POS) system designed to help retailers sell seamlessly across in-store and online sales channels.
Key features of Rain include: eCommerce integration, inventory management, payment processing, service & repair tracking, class management, rentals, consignment management, and more.
The centralized platform allows customers to register for classes/events online or in-store and the roster data is always current regardless of where the customer signed up. The system can send automated notifications to clients for service reminders, class reminders, order notifications, invoices needing payment, and more.
Rain Point of Sale includes a marketing suit for email and text message marketing. Filtering tools allow user to zero in on the right customer segment for better targeting and upsells. Automated emails can be sent to customers about top selling products, items on sale, new releases, and even birthday coupons.
Save time and sell more with the all-one retail POS system.
Key benefits of Rain POS
Increase sales by automatically adding your in-store inventory to your website.
Save time on data entry with integrated vendor catalogs complete with product images.
Win more sales with automated marketing tools designed to reach customers with the right products at the right time.
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Reviews
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- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
An Outstanding POS System
Reviewed on 16/11/2020
I am able to work proficiently with everything except learning how to take my inventory and have it...
I am able to work proficiently with everything except learning how to take my inventory and have it imported to QuickBooks.
Pros
I am able to input inventory into the system in a timely manner.
Cons
I wish Rain Retail system would import my inventory over to QuickBooks. I have to input inventories in the system twice.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
easy to use
Reviewed on 28/09/2021
It was easy to start using - the help button makes it easy to looking questions up and the tech...
It was easy to start using - the help button makes it easy to looking questions up and the tech support is great.
Pros
I like how easy it is to add inventory and update the website as needed
Cons
the sizing and rotating of photos that I take
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Disappointing compared to the hype of what you are getting.
Reviewed on 18/07/2019
We have a hard time getting on the same page. The communication is mostly by email and the timing...
We have a hard time getting on the same page. The communication is mostly by email and the timing is hard because we are so far apart. The support people are very kind and try to get things done but the day to day trying to muddle through this change was not worth it, if I could get my money back I would. I am currently paying Lightspeed just not to loose my past sales and lay-a-ways until someone can merge them, this is costly for a small business. I also wish they would talk to whoever answers the phone as I can't just sit on top of the phone all day waiting for a call, this could have been fixed if they would have just talked to the person answering the phone. There are only three people who work here and all three of us are capable of following direction.
Pros
So far the only Pro is that you can pull a some information from Vendors. Being able to have inventory taken out with sales from Reverb is really nice, it was the catch hook that brought me to RAIN.
Cons
The merge is really rough, I did not get all of my customers merged from my previous POS system, my lay-a-ways were lost or messed up, past sales are lost, pictures had to be taken again. All the upc numbers were mismatched with other products. When you try to put pictures of your product for the website, you never know what picture it may choose no matter how many times you choose the correct one. I have had a bass I have tried many times to add a picture and it refused to add it and puts up a picture of a gig bag. I was told if I used Chrome many of the issues would subside, sadly this is not true. If you are starting out fresh, this may be an okay system to use, if you are migrating from another system, I would NOT recommend using RAIN. I really had high hopes but this has been a disaster. Even the work orders, which I thought would be easier, are a huge pain.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Rain Point if Sale has taken our small business to the next level!
Reviewed on 17/12/2020
Rain Point of Sale has allowed us to expand our online sales exponentially, and allowed our...
Rain Point of Sale has allowed us to expand our online sales exponentially, and allowed our inventory to be accurate and dependable. It is a huge reason why our business has flourished in the last two years!
Pros
I am super happy with how my point of sale is integrated with my online sales and inventory. The product is easy for staff to understand and navigate, and errors can be corrected when necessary. The ability to access the software remotely is a huge plus, I can keep track from anywhere, or assist staff with sales or inventory when I am not in the building. The reports are easy to access, and accurate for accounting purposes, and provide us with the tools we need for planning for the future. The customer service is amazing, and I have always been able to solve any problems I’ve had with one phone call!
Cons
We are Canadian site, and the cashing in procedure does not allow us to use our coins, and therefore we don’t use the cash in/cash out component. That is my only complaint!
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
User Friendly
Reviewed on 13/09/2021
Pros
Customer support. Software is easy to understand after basic lessons.
Cons
Something that seems would be an easy fix, never gets fixed. Example: Having the capability of being able to put "coming soon" or "pre-order now" on items that can go into our POS system, but because of containers stuck in the LA harbor, we just don't have items. We don't want our customers to think we can never get these items in (especially high ticket items like machines - they will go shop someplace else)
Alternatives Considered
Square Point of SaleReasons for Choosing Rain POS
Wanted both stores on the same system.Switched From
POSIMRain POS FAQs
Below are some frequently asked questions for Rain POS.Q. What type of pricing plans does Rain POS offer?
Rain POS offers the following pricing plans:
- Free Trial: Not Available
Contact Rain Retail Software for pricing details.
Q. Who are the typical users of Rain POS?
Rain POS has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does Rain POS support?
Rain POS supports the following languages:
English
Q. Does Rain POS support mobile devices?
Rain POS supports the following devices:
Q. What other apps does Rain POS integrate with?
Rain POS integrates with the following applications:
Avalara, QuickBooks, ShipStation, TaxJar
Q. What level of support does Rain POS offer?
Rain POS offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Related categories
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