---
description: If you're in a hunt for the best solution for your business, learn what ThinkOwl has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ThinkOwl Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [ThinkOwl](/software/121447/thinkowl)

# ThinkOwl

Canonical: https://www.getapp.sg/software/121447/thinkowl

> Omnichannel customer service software suite fully powered by artificial intelligence (AI).
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Key benefits of ThinkOwl

🔸 Streamline issue resolution with case/ticket management&#10;🔸 Enable self-service options with an intuitive Self-Service Portal&#10;🔸 Gain deep insights into performance with Advanced Analytics&#10;🔸 Capture customer feedback effectively with Customer Surveys&#10;🔸 Offer seamless multilingual support, thanks to AI translation&#10;🔸 Automate repetitive tasks effortlessly with robotic process automation&#10;🔸 Empower agents with intelligent suggestions for the best responses&#10;🔸 Engage customers instantly with real-time conversation AI bots&#10;🔸 Provide hands-free support with AI-powered voicebots&#10;🔸 Understand customer emotions with sentiment analytics

## About the vendor

- **Company**: ThinkOwl
- **Location**: Orlando, US
- **Founded**: 2017

## Commercial Context

- **Starting Price**: US$40.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Starts at $40 per user, per month
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English, German
- **Available Countries**: Australia, Canada, Germany, India, Ireland, Japan, Netherlands, New Zealand, Qatar, Saudi Arabia, Singapore, South Africa, St Lucia, Sweden, Switzerland, United Arab Emirates, United Kingdom, United States

## Features

- AI Copilot
- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Automated Routing
- Autoresponders
- CRM
- Call Center Management
- Chatbot
- Collaboration Tools
- Communication Management
- Content Library
- Content Management
- Conversation Intelligence
- Customer Database
- Customer Portal
- Customer Segmentation
- Customizable Branding

## Integrations (2 total)

- CRM As A Service
- OSOS ERP

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Service Software](https://www.getapp.sg/directory/231/customer-service/software)

## Related Categories

- [Customer Service Software](https://www.getapp.sg/directory/231/customer-service/software)
- [Help Desk Software](https://www.getapp.sg/directory/287/help-desk-ticketing/software)
- [Customer Experience Software](https://www.getapp.sg/directory/601/customer-experience/software)
- [Knowledge Management Software](https://www.getapp.sg/directory/257/knowledge-management/software)

## Alternatives

1. [Freshdesk](https://www.getapp.sg/software/10317/freshdesk) — 4.5/5 (3425 reviews)
2. [HubSpot Service Hub](https://www.getapp.sg/software/119575/hubspot-service-hub) — 4.4/5 (190 reviews)
3. [Zendesk Suite](https://www.getapp.sg/software/9448/zendesk) — 4.4/5 (4079 reviews)
4. [Salesforce Service Cloud](https://www.getapp.sg/software/91754/salesforce-1-service-cloud) — 4.5/5 (824 reviews)
5. [LiveAgent](https://www.getapp.sg/software/91301/liveagent) — 4.7/5 (1781 reviews)

## Links

- [View on GetApp](https://www.getapp.sg/software/121447/thinkowl)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/121447/thinkowl> |
| de-AT | <https://www.getapp.at/software/121447/thinkowl> |
| en | <https://www.getapp.com/customer-service-support-software/a/thinkowl/> |
| en-AE | <https://www.getapp.ae/software/121447/thinkowl> |
| en-AU | <https://www.getapp.com.au/software/121447/thinkowl> |
| en-CA | <https://www.getapp.ca/software/121447/thinkowl> |
| en-GB | <https://www.getapp.co.uk/software/121447/thinkowl> |
| en-IE | <https://www.getapp.ie/software/121447/thinkowl> |
| en-NZ | <https://www.getapp.co.nz/software/121447/thinkowl> |
| en-SG | <https://www.getapp.sg/software/121447/thinkowl> |
| en-ZA | <https://www.getapp.za.com/software/121447/thinkowl> |
| es | <https://www.getapp.es/software/121447/thinkowl> |
| es-CL | <https://www.getapp.cl/software/121447/thinkowl> |
| es-CO | <https://www.getapp.com.co/software/121447/thinkowl> |
| es-MX | <https://www.getapp.com.mx/software/121447/thinkowl> |
| fr | <https://www.getapp.fr/software/121447/thinkowl> |
| fr-BE | <https://fr.getapp.be/software/121447/thinkowl> |
| fr-CA | <https://fr.getapp.ca/software/121447/thinkowl> |
| nl | <https://www.getapp.nl/software/121447/thinkowl> |
| nl-BE | <https://www.getapp.be/software/121447/thinkowl> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare and Evaluate small business software. GetApp Singapore has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.sg","url":"https://www.getapp.sg/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.sg/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"ThinkOwl","description":"ThinkOwl is your one-stop solution for customer support needs. Built on cloud architecture (SaaS), ThinkOwl features AI-powered tools that streamline workflows—from ticket management to client engagement.\n\nThinkOwl's arsenal of potent solutions—OwlDesk, OwlForce, and ThinkOwl CONVERSATIONS—are designed to automate routine tasks, boost agent productivity, and enhance service efficiency. It offers the perfect blend of service desk features, conversational or generative AI, and an omnichannel communication environment. Its workflow automation, AI technology, and software integration capabilities are a real treat for digital communication. Additionally, ThinkOwl excels in data analysis, generating advanced reports that offer real-time insights into KPIs across topics, teams, and channels.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/66404a67-ee0c-4c34-bb9c-b434d8884170.jpeg","url":"https://www.getapp.sg/software/121447/thinkowl","@type":"SoftwareApplication","@id":"https://www.getapp.sg/software/121447/thinkowl#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"offers":{"price":"40","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Service Software","position":2,"item":"/directory/231/customer-service/software","@type":"ListItem"},{"name":"ThinkOwl","position":3,"item":"/software/121447/thinkowl","@type":"ListItem"}],"@id":"https://www.getapp.sg/software/121447/thinkowl#breadcrumblist"}]}
</script>
